主持人: 大家好。今天我在米兰,意大利时尚的中心,与普拉达集团(Prada Group)的首席执行官安德烈亚·瓜达(Andrea Guada)在一起。安德烈亚三年前接管公司,执掌普拉达,从那时起,集团每个季度都在增长。缪缪(Miu Miu)现在可以说是奢侈品界最热门的品牌,而且你们刚刚收购了范思哲(Versace)。所以,非常欢迎。
Original English
Host: Hi everyone. Today I'm in Milan, the heart of the Italian fashion and I'm in extremely good company with Andrea Guada, CEO of the Prada Group. Now Andrea took over 3 years ago, stepped into the Prada shoes and at that time the group has grown quarter by quarter. Uh Miu is arguably now the hottest brand in luxury and you just bought Versace. So well welcome.
安德烈亚·瓜达: 欢迎,很高兴您能来。
Original English
Andrea Guada: Welcome and uh happy you're here.
主持人: 很好。现在普拉达(Prada)已经有一百多年历史了。简而言之,普拉达的品牌DNA是什么?
Original English
Host: Very good. Now Prada is more than 100 years old. What what's the DNA of Prada in short?
安德烈亚·瓜达: 您知道,普拉达是一个独特的品牌。它是一种观点,是一种意见,是一种文化。普拉达完全植根于某些文化支柱,如艺术、建筑、文学。并且它总是有自己的见解。您如何在品牌中看到这一点?
Original English
Andrea Guada: You know Prada is uh is a unique brand. It's uh PRA is a point of view. Prada is an opinion. Prada is culture. Prada is totally winded in certain cultural pillars such as art, architecture, literature and uh has always an opinion. And how do you see that in the brand?
主持人: 您可以在品牌的任何方面、任何地点、我们所做的任何事情中看到这一点——没有什么是未经思考的。您看不到任何格格不入的细节。我们所做的任何事情都不是偶然的,也不是与我们对社会现状的看法或观点脱节的。那么,在它的领域中,什么是恒定不变的,什么是正在变化的?
Original English
Host: You can see that in a brand in any aspect in any location in anything we do uh there is nothing which is not thought. There is nothing which you can spot details which are out of place. There is nothing that we do by chance and not linked to a thought and to an opinion about what's going on in the society. So what's constant and what is changing in the realm?
安德烈亚·瓜达: 什么都没有改变。
Original English
Andrea Guada: Nothing is changing.
主持人: 什么都没有改变。显然世界在变,趋势在变,时尚在变,但品牌总是一样的。现在时尚是如何变化的?奢侈品行业又是如何变化的?
Original English
Host: Nothing is changing. Obviously the world is changing. uh the trends are changing, fashion is changing but the brand is always that same thing. How is fashion changing now? How is the luxury gives it?
奢侈品行业的新常态
安德烈亚·瓜达: 您知道,我认为这个行业现在是天翻地覆的。这意味着什么?
Original English
Andrea Guada: You know, I think this industry is upside down. What does that mean?
主持人: 这个行业经历了数十年的持续增长。随便看任何教科书都会说那是不可能的,不可行的。
Original English
Host: This industry has uh gone through a couple of decades of constant growth. let's go to any textbook that's not possible that's not feasible
安德烈亚·瓜达: 而且,我认为我们都曾很高兴,这个行业在过去短短的10到15年里增长了三倍、四倍、五倍。所以,我认为我们现在必须经历一个正常化的时期。我们必须经历一个我们可能有点被惯坏了的时期。所以我们必须回到业务的某些方面。那么,什么是正常化?什么是新常态?
Original English
Andrea Guada: and uh I think we were all happy and uh this industry has grown by three times four times five times in the last only 10 15 years. So I think that now we have to go through a period of normalization. We have to go through a period where maybe we have been a little bit spoiled. So we have to go back to certain uh on certain aspects of of the business. So what's normalization? What's the new normal?
主持人: 我认为这是旧常态。这才是我们应该追求的。这不是新常态,而是旧常态。奢侈品是排他性、选择性、价值、梦想、体验、款待。这就是我们必须做的,而且一直以来都是这样。
Original English
Host: I think it's the old normal. This is what we have to look for. It's not the new normal. It's the old normal. Luxury is exclusivity, selectivity, is value, is dreams, it's experience, it's hospitality. This is what we have to do and this is what it has always been.
安德烈亚·瓜达: 那么,您是如何适应新的……
Original English
Andrea Guada: So how do you how are you adapting to the new
主持人: 新旧常态的?
Original English
Host: the new old?
安德烈亚·瓜达: 您知道,我可以说有些事情非常明显。我们对香港的一家大型门店进行了翻新,我们本可以遵循我们通常的逻辑,一层男装,一层女装,一层配饰。但我们决定将一整层楼打造成一个公寓,一个完全由我们的创意总监(creative directors)布置的地方。所以这是一个独特的场所,您可以在那里度过时光,您可以邀请朋友共进晚餐或午餐,在那里庆祝生日。我们对此感到高兴,也乐意为您提供非常特别的独家产品。
Original English
Andrea Guada: You know, I can tell you that there are certain things which are very visible. Uh we have gone through a refurbishing of a huge store in Hong Kong where we would have followed our usual logic of one floor for men, one floor for women, one floor for accessories. Instead we have decided to allow uh one entire floor to be an apartment to be a place which is totally uh dressed by our creative directors. So it's it's a unique spot where you can spend time where I you can uh you can have friends for dinner for lunches spend time for your um birthday and uh we're happy about that and we're happy to to offer you very special exclusive uh products
主持人: 这就是旧常态。
Original English
Host: and this is the old normal
耐心与品牌张力
安德烈亚·瓜达: 对,您在谈论变化,同时我也听到您在谈论耐心的重要性。耐心是如何发挥作用的?您知道,我认为成功的品牌是那些在品牌管理和创意方向之间存在持续积极张力的品牌。这意味着耐心。这意味着相互倾听。这意味着辩论。这意味着花适当的时间来决定品牌的发展方向以及创意的发展方向,这是一个长期的过程,不能是短期的。在世界上哪些品牌中您看到了这种创意张力?我可以说说我的品牌,我们拥有这种张力。
Original English
Andrea Guada: right you you talk about change at the same time I hear you talk about the importance of patience. Just how does patient play in? You know, I think that the winning brands are those brands where there is a constant positive tension between brand management and creative dire direction. And this means patience. This means listening to each other. This means debating. This means taking the proper time to take decisions on how and where the brand is going and where creativity is going and this is long term cannot be short term. In which brands in the world are you seeing that creative tension? I can talk about my brands and we have it.
主持人: 我们有。我们有长期的解决方案。我们没有创意总监来来去去。我们有长期承诺,这是消费者长期唯一会买单的东西。然后你可能会在这里或那里取得一些成功,但那是短期的。
Original English
Host: We have it. We have uh long-term solutions. uh we we don't have a creative director coming in and going out. We have longterm commitments and that's the only thing that the consumer will pay in the long term. Then you can have a success here XSX there but that's short term.
安德烈亚·瓜达: 谈到创意,您在93年从零开始创立了缪缪,它是一个发展非常非常快的非凡品牌。它为什么如此成功?您知道,缪缪,我总是说,缪缪是一个包容性品牌。
Original English
Andrea Guada: Talking of uh uh creativity, you started MU from from scratch right in 93 and it's it's an extraordinary brand growing very very fast. Why why is it so successful? You know, Miumu has uh I always say Miumu is an inclusive brand.
主持人: 缪缪是专为女性设计的。它印刻着年轻女性的形象,但它具有包容性。您在周一早上或周六晚上穿缪缪不会感到格格不入。您在25岁和50岁时穿缪缪也不会感到格格不入。您穿缪缪不会感到格格不入。您说它很叛逆。它如何跳脱出常规?它如何跳脱出时尚的逻辑?一个品牌可以做到多大,同时仍然叛逆并跳脱时尚之外?
Original English
Host: Miumu is uh is women only. It's uh imprinted in a young lady, but it's inclusive. Uh, you don't feel wrong in wearing mu on a Monday morning or on a Saturday night. You don't feel wrong being 25 years old and 50 years old. You don't feel wrong with uh with Miumu. You say that it's rebellious. H how it's out of the schemes. It's out of the fashion logic. How large can a brand and still be rebellious and out of the fashion?
安德烈亚·瓜达: 您知道,我认为如果我们看看仅限女性的品牌,有些品牌比我们大四到五倍。所以我并不是暗示我们必须达到那个规模,但仍有增长空间。
Original English
Andrea Guada: You know, uh I think it's uh if we look to ladies only brands, there are brands which are four, five times bigger than us. So I'm not alluding that we have to be there but there is space to grow.
主持人: 但重要的是,我们以某种方式吸引了许多我们领域内的品牌。我们不必离开我们的领域。通常,您会看到这些三年周期。您认为我们会看到吗?
Original English
Host: But what is important is that we have somehow attracted a lot of brands in our field. We don't have to move from our field. Typically, you see these threeear cycles. Do you think we'll see that?
安德烈亚·瓜达: 您知道,这是一个五年周期,它持续的时间比我们预期的要长。而且,我们需要为正常化做好准备。我们需要为正常增长做好准备。
Original English
Andrea Guada: You know, this is a fiveyear cycle which has lasted longer than what we expected and uh we need to be ready for normalization. We need to be ready for normal growth.
主持人: 而且,您知道,您永远不会为此做好准备。但我们必须为此做好准备。我们不能自满。这很艰难。我们必须非常受虐狂。
Original English
Host: And uh you know, you're never ready for that. But we have to be ready for that. We don't have to be complacent. It's a tough. We have to be pretty masochistic.
安德烈亚·瓜达: 您用什么工具来受虐狂?
Original English
Andrea Guada: What are the tools you use to be masochistic?
主持人: 您知道,不。我通常的回答是“不”。我们为您提供另一家商店。不,我们为您提供这个机会。不。所以,这就是我们所做的。三年前我们有170家门店。我想我们今天有176家,鉴于我们所经历的增长。所以我宁愿扩大某些门店,但我不想开新店。五年后,我们可能会有180家、185家门店,仅此而已。这让您明白我们并没有为成功敞开大门。
Original English
Host: You know, it's it's no. Uh my my usual answer is no. Uh we're offering you another store. No, we're offering you this opportunity. No. So, this is what we do. We had 170 stores 3 years ago. I think we got 176 today with the kind of growth we had. So I prefer to enlarge certain stores but I don't want new stores. In five years time maybe we will have 180 stores, 185 stores but that's it. And that gives you the idea that we have not open the gates to success.
安德烈亚·瓜达: 我们没有进入新的品类。我们不向男士开放。这就是我们。这就是我们是谁。这些人就是我们想与之交谈的人。告诉我关于情感和梦想。
Original English
Andrea Guada: We have not gone in in new categories. We're not open to men. It's us. This is what we are. This is who we are. And these are the the the who we want to talk to. Tell me about emotions and dreams.
主持人: 这都是关于情感和梦想的。如果您知道,我一直如此,自从我销售白色家电以来就是如此。你能想象吗?
Original English
Host: It's all about emotions and dreams. If I'm you know I'm always and this is this is happening since I was selling white goods. Can you imagine?
安德烈亚·瓜达: 因为我认识您20年了,您一直在谈论这个。
Original English
Andrea Guada: Because I have known you for 20 years and and you have talked about this all the time
主持人: 而且就是这样。如果我能给您讲一个有意义的故事,如果我能激发您的情感,那么您把手伸进口袋拿出钱包就会容易得多。
Original English
Host: and and this is it. If if I'm able to tell you a story that makes sense, if I'm able to get your emotions going, it's much easier to have your hand going to the pocket and getting the wallet out.
安德烈亚·瓜达: 但我必须绝对可信,我必须融入品牌,我必须吸引您。这就是我们正在努力的一切。
Original English
Andrea Guada: But I need to be absolutely credible and I have to be into the brand and I have to engage you. And this is everything we're trying to do.
主持人: 您在哪里学到的讲故事?
Original English
Host: Where did you learn storytelling?
安德烈亚·瓜达: 您知道,我认为在管理中……
Original English
Andrea Guada: You know, I think it's uh I think that in management
主持人: 比如,您有没有一位祖父在您见面时给您讲故事?
Original English
Host: like did you have a grandfather who were telling you when you met? If
安德烈亚·瓜达: 如果我说我父亲,我父亲可能一天就说五句话。
Original English
Andrea Guada: if I take my father, my father probably was saying five words in a day.
主持人: 所以他不是一个讲故事的人。我可以告诉您,在管理中有两件事我特别信任。第一件事是人和情感是所有事情的载体。第二件事是当您能够管理好组合时,您的损益表是稳健的。
Original English
Host: So it was not a storyteller. I can tell you that there are two things in management which I which I particularly trust. One thing is that people and emotions are the vehicle to everything. The second is when you're able to manage the mix, your profit and loss is solid.
安德烈亚·瓜达: 嗯。
Original English
Andrea Guada: Mhm.
主持人: 这两件事密切相关,因为当您讲故事时,您需要了解您是走向一个企业,还是想梦想一个10万欧元的项目。而且这不再是您如何穿着,您如何进入商店,您是谁,因为我的意思是科技已经彻底改变了社会以及人们如何进入商店。有时您可能会真正误解现在商店里发生的事情。世界正在变化,媒体格局也在变化,我们有了社交媒体,我们的注意力持续时间像蚂蚁一样短。讲故事的艺术是如何变化的?
Original English
Host: And these two things go much together because when you're telling a story, you need to understand if you're going towards an enterprise or if you want to dream of €100,000. And it's not anymore how you're dressed, how you are entering a store, who you are because I mean tech has totally revolutionized the society and how people are coming into stores. And sometimes you you can be really misinterpretating what's what's happening in the store right now. The world is changing and the media picture is changing and we got social media and we got attention spans like ants. How does the storytelling art change?
人工智能与客户关系管理
安德烈亚·瓜达: 您知道,我认为有两件事。首先,当人们问我我们如何使用人工智能(artificial intelligence)时,我们使用人工智能的主要部分是在我们的客户关系管理(CRM)中。所以,
Original English
Andrea Guada: You know, I think there are two things. First of all, uh when people are asking me how are we using artificial intelligence, the main part we're using artificial intelligence is in our CRM. So,
主持人: 客户关系管理。是的,我们正夜以继日地努力工作,真正理解向哪些人发送哪些信息,以及如何针对那个人在那个时刻个性化信息。
Original English
Host: customer relationship management. Yes, we are working like hell hours and hours to really understand which message to which people and how to personalize that message to that person in that moment.
安德烈亚·瓜达: 您越能做到这一点,业务就越火爆。
Original English
Andrea Guada: And the more you are able to do that, the more business becomes hot.
主持人: 好的。所以,我走进您的店。您了解我的背景。您知道我从您这里买了什么,但甚至在您走进我的店之前……
Original English
Host: Okay. So, I'm coming into your store. You know my background. you know what I bought with you but even before you're coming to my store
安德烈亚·瓜达: 好的。
Original English
Andrea Guada: okay
主持人: 这就是一切的开始。您向我销售什么梦想?您向我销售……
Original English
Host: that's where everything starts you sell me what dream you sell me
安德烈亚·瓜达: 所以您知道,我认为今天的人工智能让您能够深入您的数据,真正做到我常说的“相似客户”(look alike)。所以您从我这里买了这些东西。
Original English
Andrea Guada: so you know I think artificial intelligence today allows you to go into your data and really what I always say look alike so you bought those these things to me
主持人: 我带着这个新发布的产品,这个新包装,这些新想法出来。我认为这些新想法具有这些特征。我如何将这些东西与您当时的热情匹配起来,让您进入我的品牌并购买?当我能够连接这一点时,哇,我看到了我生命中从未见过的转化率。
Original English
Host: I'm coming out with this new drop this new package these new ideas and I think these new ideas have this characterist istics. How can I match these things and how can I match how hot you are in that moment to come into my brand and buy? And when I'm able to connect this, wow, I have conversion rates which I've never seen in my life.
安德烈亚·瓜达: 嗯,我打算在米兰买一件衬衫。所以,看看它是否会是普拉达的衬衫。我确实想买。这与**“静奢”**(quiet luxury)有何关系?您知道,我不知道它在哪里,也不知道什么是静奢。
Original English
Andrea Guada: Well, I I intend to buy a shirt in Milan. So, let's see whether it's going to be a product shirt or not. I do. Where does this fit in with quiet luxury? you know uh I do not know where where if it is uh what is quite what is quite luxury
主持人: 您知道,我无法回答这个问题。我不认为有这样的事情。我的意思是,有些品牌确实是真实的。真正重要的是一个品牌的可信度(credible)。
Original English
Host: you know I I am not able to answer to this question I don't think I mean there there is brands which are the the real thing is how credible is a brand
安德烈亚·瓜达: 我的意思是,我们看到品牌在上涨,品牌在上涨。
Original English
Andrea Guada: I mean we're seeing brands going up got brands going up
主持人: 为了一个品牌长期保持可信度,您需要付出什么?
Original English
Host: pay for a brand to be credible over time
安德烈亚·瓜达: 您知道,这就是我一开始所说的,是对品牌的尊重。
Original English
Andrea Guada: you know it's what I was saying at the beginning it's that respect of the brand
主持人: 凭借在那个时刻有意义的创意工作。您如何吸引年轻人对品牌感兴趣?
Original English
Host: with a creative uh job which makes sense at that moment. How do you get young people attracted to the brands?
吸引年轻人与可持续性
安德烈亚·瓜达: 我认为这是最大的担忧,也是最大的机遇,这是我们工作的重要组成部分。我们今天,就在今天,发布了一个“再生尼龙”(re-nylon)时期。
Original English
Andrea Guada: I think that this is the the biggest concern, the biggest opportunity and it's a great amount of our job. We're out today exactly today with a uh re island uh period
主持人: 什么是再生尼龙?您知道,普拉达一直以其尼龙产品而闻名。然后可持续发展出现了,我们重新创造了一种尼龙,我们称之为再生尼龙,它是完全可持续的。
Original English
Host: which which is this. So as you know Prada has been known for its nylon products since ages. Then sustainably comes and we have recreated a uh nylon which is a which we call re nylon which is totally be sustainable
安德烈亚·瓜达: 您看到的任何东西,都可以读到关于这种纤维的一些信息。我们今天发布了一个关于海洋污染、尼龙和塑料的教育宣传。
Original English
Andrea Guada: and anything you look at you can read something about that fiber. We are out with a communication today which is around the education around pollution in oceans, nylon and plastics
主持人: 而且我们正在我们的门店中推出一个完全独特的再生尼龙系列。
Original English
Host: and we are in our stores with a completely and unique collection of reylin
安德烈亚·瓜达: 我们已经将其与针对年轻一代的传播联系起来。
Original English
Andrea Guada: which we have linked to a communication to the younger generations.
主持人: 所以使用这些媒体,吸引那些影响力人物(influencers),同时也拥有某些价格点,它正在运作得非常好。可持续性(sustainability)在人们的偏好列表中是否下降?不,年轻人不是。对于年轻人来说,完全不是。您不必考虑您是否处于可持续世界中,您处于数字世界中,您不必考虑它。那么,如果我们进入政府和政治领域,也许是的。转向范思哲。
Original English
Host: So using those media attracting those kind of uh let's call influencers but also having certain price points is and it's working really well. Is sustainability dropping down on people's preference list? Not on y not on young people. Not at all for young people is you are you don't have to think about that you are in that sustainable world you are in digital you don't have to think about it then if we go in government and politics maybe yes moving on Versace
范思哲的收购与品牌DNA
安德烈亚·瓜达: 标志性的范思哲已被美国人拥有七年了,而您现在正将其买回意大利。为什么?为什么要收购它?
Original English
Andrea Guada: uh iconic has been owned by Americans uh for seven years now and you are buying it back to Italy why why did you buy
主持人: 这是一个机会。我们最初并不寻求收购。我们觉得我们已有的两个引擎可以让我们达到接近100亿欧元的目标。范思哲的品牌DNA是什么?范思哲是我们喜欢的,因为它再次诞生于文化。它诞生于这种希腊神话般的方式,具有古希腊对意大利文化的影响。
Original English
Host: It's an opportunity. We were not out for acquisitions. We feel that the two engines we had can take us somewhere close to€ 10 billion euros as an ambition. What's the DNA of Versace? Versace is something we like because again it was born in culture. It was born in this mana gretcha has this Greek ancient Greek influence on Italian culture
安德烈亚·瓜达: 它植根于流行文化(pop)。范思哲(Versace)发明了魅力(glamour)。范思哲发明了流行。范思哲发明了超模。范思哲在时装秀中融入了音乐。所以它的这种独特风格与我们的产品组合非常不同。
Original English
Andrea Guada: and it's winded in pop. Versace invented glamour. Versace invented pub. Versace invented the great models. Versace invented music in the shows. So it's this spin which is very different from our portfolio.
主持人: 但我们的DNA就是我们喜欢一切都源于文化。那么,当您拥有这些与魅力相关的东西,以及您提到的那些东西,并且您将多娜泰拉·范思哲(Donatella Versace)排除在外时,品牌是否仍然包含这些?
Original English
Host: But it's in our DNA that we love that everything goes and starts from culture. So when you have these things with Glowmore and the things you mentioned and you take Donatella Versace out of it, does the brand still contain it? I
安德烈亚·瓜达: 我认为范思哲并没有退出,她是我们的团队成员,为我们提供了我们喜欢的产品形象和网络。这是第一点。其次,我认为范思哲拥有令人难以置信的悠久根基,您需要尊重它们,需要保持它们,正如我所说,带着那种张力,并在2026年保持适当。
Original English
Andrea Guada: think that Vach is not out is part of uh our team in uh giving an image and networking which we love. This is the first. Second, I think that Versace has incredible long roots that you need to respect, that you need to keep, as I said, with that kind of tension and being proper in 2026.
主持人: 我今天早上刚读到一句非洲谚语,说如果您有深厚的根基,就能抵御更大的风浪,您知道。
Original English
Host: I just read an African proverb this morning that if you got long roots, you could take more wind, you know.
安德烈亚·瓜达: 我同意。那么,您在范思哲身上看到了什么,而其他人没有看到?
Original English
Andrea Guada: I agree. Um now what did you see in Vasachi and that other people didn't see?
主持人: 我认为很多人都看到了我们所看到的,但我们准备好接受挑战。
Original English
Host: I think that many people have seen what we have seen but we're ready to take the tackle. We're taking ready to take the challenge.
安德烈亚·瓜达: 这不是一项轻松的工作,作为一个品牌,它曾经有点管理不善,而不是作为一个企业,但我们准备好了。我们认为我们知道如何经营品牌业务。我们有耐心。
Original English
Andrea Guada: It's not an easy job has been has been a little bit mismanaged as a brand not as a business and we're ready to go. and we feel that we know how to do a uh brand business. We are patient.
主持人: 我们不认为我们必须在明天早上就成功。
Original English
Host: We don't think that we have to be successful tomorrow morning.
安德烈亚·瓜达: 但我们需要播种。我们需要培养。我们需要有合适的人选,团队也准备就绪。所以这是我们做得非常快的事情。而且您有一位新的创意总监彼得·穆利耶(Peter Mullier)。
Original English
Andrea Guada: But we need to plant seeds. We need to nurture. We need to have the right people in place and the team is ready to go. So that is something that we have done pretty quickly. And you have a new creative officer, Peter Mullier.
主持人: 是的。而且,这又必须是一个非常长期的关系。
Original English
Host: Yeah. And uh this is uh again this has to be a really longterm relationship.
安德烈亚·瓜达: 您认为他会如何改变品牌的表达方式?
Original English
Andrea Guada: How do you think he will change the expression of the brand?
主持人: 我们拭目以待。
Original English
Host: We will see.
安德烈亚·瓜达: 我们拭目以待。
Original English
Andrea Guada: We will see.
主持人: 在创意周围,从来没有什么是已经设计好或写好的。
Original English
Host: Around creativity, there is never anything that is already designed or written out.
安德烈亚·瓜达: 品牌之间是否存在统一的创意流程?创意流程是如何运作的?
Original English
Andrea Guada: Is there like a uniform creative process across the brands? How does a creative process work?
主持人: 不,
Original English
Host: No,
安德烈亚·瓜达: 我认为有些人需要花费大量时间来准备。有些人会在最后一刻强行推行。有些人会做一些事情,然后推翻,再重做,再推翻,再重做,再推翻,最终在最后一天得到他们想要的东西。所以……
Original English
Andrea Guada: I think that there is uh people who are uh working uh and taking a lot of times uh to to prepare. There are people who are impose last minute. There is people who are doing things and uh uh crashing them and redoing things and then crashing them and redoing things and crashing them and finally the last day they have what they want. So are
主持人: 意大利人比其他人更有创意吗?
Original English
Host: are Italians more creative than other people?
安德烈亚·瓜达: 我不会这么说。但是如果我们从统计学上看,自1500年以来,我们确实一直很有创意。
Original English
Andrea Guada: I wouldn't say so. Uh but if we go statistically for sure since uh since uh 1500 I think we have been pretty creative.
主持人: 是的。无论是艺术还是音乐。您提到了100亿。为什么扩大集团规模对您来说很重要?您知道,我了解您曾在LVMH集团任职。您是否试图重塑大型企业集团?
Original English
Host: Yeah. Both in art and in music. Um you mentioned 10 billion. Why is it important for you to grow the size of the total group? You know we have I get into you had a stint at uh at the LVMH group. Are you trying to recreate the big conglomerate?
安德烈亚·瓜达: 绝对不是。我们的工作方式和组织方式非常不同。
Original English
Andrea Guada: Absolutely not. And the way we work, the way we are organized, it's pretty different.
主持人: 但我们不是一个利基市场(niche business)。所以我们需要一定的规模。
Original English
Host: But we're not in a niche business. So we need some scale.
安德烈亚·瓜达: 我们认为,一方面,我们的品牌非常有特色,另一方面,拥有一定的规模可以保护我们自己。
Original English
Andrea Guada: And we think that on one side being very distinctive with our brands and having a certain kind of scale allows us to protect ourselves.
主持人: 这就是我们的想法。您如何看待定价?当某个产品很受欢迎时,将其定价提高是很诱人的。您是如何考虑的?因为我看到一些品牌,我只是对它们的定价感到惊讶。
Original English
Host: This is what we think. How do you think about uh um you know pricing when something is hot and you know it's tempting to price it up? Just how do you think about it? Because I'm seeing some brands and I'm just I'm just amazed by the price points.
安德烈亚·瓜达: 我的第一个回答会是:“我不在乎。”
Original English
Andrea Guada: My first answer would be I don't care.
主持人: 是的。那就是……我能否抓住您的心、您的激情、您的梦想、您的情感?如果我能做到这一点,就足够了。
Original English
Host: Yeah. That is am I able to get you your heart, your passion, your dreams, your emotions somewhere. If I'm able to do that, full stop.
安德烈亚·瓜达: 我们每个人都在花钱——我不想说钱,可能是钱,也可能是时间——在许多不同的事物上,例如一瓶葡萄酒。我的意思是,让我们讨论一下。或者在海边一个令人难以置信的房间里。我们有很多不同的花钱方式。
Original English
Andrea Guada: Each one of us is spending I don't want to say money, could be money, could be time in so many different things we love on a bottle of wine. I mean, let's discuss it. or on a incredible room in front of the ocean. There are many different ways we can spend our money.
主持人: 如果问题是,一旦您谈论价格,就明显是我在奢侈品行业所做的任何事情都犯了错误。您是什么意思?
Original English
Host: And if the issue is once you talk about price, it's evident I made a mistake in whatever I'm doing in luxury. What do you mean?
安德烈亚·瓜达: 我的意思是,您永远不应该谈论价格,因为您应该非常高兴地把您的信用卡给我,甚至不需要问价格是多少。这就是我们必须做的。
Original English
Andrea Guada: I mean that you should never talk about pricing because you should be so happy that you give me your credit card without even asking what is the price. This is what we have to do.
主持人: 是的,有些人会这样,但并非所有人都会。对。
Original English
Host: Yeah, it happens with some people but it doesn't happen with everybody. Right.
安德烈亚·瓜达: 当然。也许这就是为什么我说“旧常态”。也许这个行业有点走得太远了。这个行业在过去四年中失去了五分之一的消费者。
Original English
Andrea Guada: Sure. And maybe maybe this is why I'm saying all normal. Maybe this industry has gone a little bit too far out. This industry has lost one consumer out of five in the last four years,
主持人: 三年。这很多。
Original English
Host: three years. It's a lot.
中国市场与欧洲前景
安德烈亚·瓜达: 我的意思是,中国的动态是如何变化的?
Original English
Andrea Guada: I mean, how are the dynamics in China changing?
主持人: 我不知道它们是否正在变化。当然,我们经历了这个令人难以置信的演变。
Original English
Host: I don't know if they are changing. Uh, for sure we have gone through this uh unbelievable evolution.
安德烈亚·瓜达: 然后北美停止了,消费者消化了。
Original English
Andrea Guada: Then North America stopped consumer digested
主持人: 然后我们看到了一种新的动态,新的积极动态。今天中国也发生了同样的事情。所以也许我们走得有点太远了,两年的消化期,现在我们看到了一种平稳期和略微积极的动态。
Original English
Host: and then we have seen a kind of new dynamics new positive dynamics. Same thing is happening in China today. So maybe we had gone a little bit too far out two years of digestions and now we are seeing a kind of plateau and slightly positive dynamic.
安德烈亚·瓜达: 我要说,即使是因为战争,今天的欧洲也是正在消化其巨大增长的“动物”或地区。欧洲本质上是一个旅游市场,今天我的意思是美国人来了,因为他们认为战争在欧洲。亚洲人不能来,因为我的意思是今天东西方飞行如此困难,所以我想欧洲会有一点点正常化。
Original English
Andrea Guada: And I would say that even because of the wars, Europe today is the animal or is the region that is digesting the great growth had. Europe is by definition a touristic market and today I mean Americans are coming because they think the war is in Europe. uh Asians cannot come because uh I mean it's so difficult today to fly over east west so Europe I think will have a little bit of normalization
主持人: 对欧洲的未来有何看法?
Original English
Host: any reflections on the future of Europe
安德烈亚·瓜达: 复杂。我的意思是,今天,今天欧洲处于……它处于大国之间的弱势地位。我的意思是,看到我们的经济、我们的宏观经济可能是最慢的,但我们今天拥有最重的货币,这令人难以置信。我的意思是,这很复杂。我不想说我是那个能告诉您欧洲宏观经济会发生什么的人,但可以肯定的是,从我们的角度来看,我希望我们仍然能够向世界证明来欧洲是有意义的。
Original English
Andrea Guada: complicated I mean uh today uh today Europe is in the middle of uh it's in the middle of it's the week in between big powers I mean It's unbelievable to see that our economics, our macros, it's probably the slowest, but we have the heaviest currency today. I mean, it's uh it's uh it's complicated. uh I don't think I am the person that can tell you what will happen macro to Europe but for sure what I can tell you from our point of view that I hope that we are still able to demonstrate to the world that coming to Europe makes sense
主持人: 以旅游的方式,但今天亚洲人真的,我的意思是与2019年相比,我们可能只有50%。
Original English
Host: in a touristic manner but today Asians are really I mean compared to 2019 probably we're at 50% of what it was
安德烈亚·瓜达: 与2022年、2023年相比,美国人可能少了20%到25%。所以我觉得我们需要重新思考。接下来谈谈领导力。人们会如何定义您的领导风格?
Original English
Andrea Guada: compared to 2022 22 23 Americans are probably minus 20 minus 25 compared to that. So I think that we need to rethink. Move on to um leadership. How would people define your leadership style?
主持人: 我的?
Original English
Host: Mine?
安德烈亚·瓜达: 是的。
Original English
Andrea Guada: Yeah.
领导风格与企业文化
主持人: 啊,您知道,有一天我读了一本书。我通常根本不读商业书籍,但有一位女士在美国给我们做了一次讲座,我读了她的书,她谈到了共鸣式领导(resonant leadership),我非常喜欢。它是什么?它是说服您的思想和说服您的内心,我们都带着一个非常明确的使命踏上旅程,并允许每个人发挥出自己的最佳水平。
Original English
Host: Ah you know uh one day I read a book. I don't usually read the I don't usually read the business books at all but uh there was a lady that was uh giving us a a kind of session in United States and I read her book and she was talking about resonant leadership which I love. What is it? It is convincing your mind and convincing your heart that we are all in a journey with a very clear mission and allowing everyone to express to their best.
安德烈亚·瓜达: 这就是我认为我每天都在做的事情。您现在对普拉达的投入程度是否和以前在Luxottica(陆逊梯卡)在意大利时一样?
Original English
Andrea Guada: This is what I think I'm doing every day. Are you as immersed in Prada as you were in Luxodica in Italy?
主持人: 不,我认为年纪更大了。为什么?
Original English
Host: No, I think more age. Why?
安德烈亚·瓜达: 因为我们正处于一个漫长的世代演变阶段。
Original English
Andrea Guada: Because we are in a long generation evolution phase.
主持人: 所以我们有一个非常扎实的创始人思维模式,非常强大,另一方面,我们也需要为公司的长期发展做准备。
Original English
Host: So we have a very solid uh founders mindset very strong and on the other side we also need to prepare the company for the long term.
安德烈亚·瓜达: 而意大利的这些创始人和家族最棒的地方在于,他们说了这是从未在意大利见过的一种根基。这个根基非常明确,洛罗(Loro)将是长期的领导者。安德烈亚(Andrea)正在帮助这个旅程,每个人都知道。
Original English
Andrea Guada: And what is fantastic by this Italian founders and family in Italy that they have said this is the root never never seen in Italy. This is the root. It's very clear Loro will be the leader in the long term. Andrea is helping this journey and everyone knows it.
主持人: 嗯。
Original English
Host: Mhm.
安德烈亚·瓜达: 这就是我们正在努力做的。那么,当人们知道您是代际之间的桥梁时,作为领导者是怎样的感受?
Original English
Andrea Guada: And this is what we're trying to do. And how is it to be a leader then when people know that you are kind of the bridge between generations?
主持人: 我不在乎。要么您是,要么您不是。而且,我认为我没有任何问题。
Original English
Host: I don't care. Either you are or you're not. And uh I don't think I have any issues with that.
安德烈亚·瓜达: 您为什么如此渴望接受这份工作?
Original English
Andrea Guada: Why were you so keen to take this job?
主持人: 您知道,我认识这个家族20多年了。我们从零开始,在眼镜领域建立了普拉达品牌。
Original English
Host: You know I know the family since 20 plus years. We have built the Brada brand in our from scratch.
安德烈亚·瓜达: 到超过十亿。
Original English
Andrea Guada: to over a billion.
主持人: 对于眼镜来说,这是一个很大的数字。我喜欢贝尔泰利先生(Mr. Bertelli)制作产品和系列的方式。我喜欢他在某些形象活动中独具匠心的方式,以及来到这些地方,观察穆查夫人(Mrs. Mucha)的工作方式。所以我一直很喜欢他们。
Original English
Host: It's it's a big number for eyewear. And I love the way uh Mr. Bertelli was uh working on the products and collections. I love the way the spin on certain image events and uh coming into these places and looking on how Mrs. Mucha was working. So I always love them.
安德烈亚·瓜达: 所以您是通过眼镜认识他们的。
Original English
Andrea Guada: So you got to know them through the eyewear.
主持人: 是的。
Original English
Host: Yeah.
安德烈亚·瓜达: 是的。
Original English
Andrea Guada: At yeah
主持人: 我们彼此非常了解,而且我们早些时候有过其他一起工作的机会,但不知何故,我总是说我还没有准备好接受普拉达集团所代表的那种文化景观。
Original English
Host: and we know knew each other very well and uh we had other opportunities to come to work together earlier but somehow I always said that I was not ready for that kind of cultural landscape that Prada group was.
安德烈亚·瓜达: 然后洛伦佐(Lorenzo)在2017或2018年加入,我们又在2022年进行了这次对话,很多事情开始发生变化,例如品牌定位变得更加清晰。
Original English
Andrea Guada: Then Lorenzo joined in 201718 and we had this conversation again in 2022 and a lot of things started to change such as uh the way the brands were much more clearly positioned.
主持人: 在可持续发展方面有一个全新的使命。
Original English
Host: A completely new mission on sustainability.
安德烈亚·瓜达: 在消费者和文化行为方面有一个全新的使命。
Original English
Andrea Guada: completely new mission on the consumer and cultural behaviors
主持人: 在集团内部。所以我们真正地在工作方式和公司内部人际关系方面不断发展。现在我看到了,我说我准备好提供帮助。
Original English
Host: in the group. So we were really evolving in that way of working and way of relationship between people in the company. Now I have seen it and I said I'm ready to help.
安德烈亚·瓜达: 在文化关系方面,什么在变化?您知道普拉达集团在行业内以其强硬而闻名,这很好,我喜欢,但我喜欢让人表达自己。
Original English
Andrea Guada: When cultural relationships what what was changing there? Prada group as you know and it's very well known in the industry has been quite a hard group which is fine which I like but then I love to allow people to express themselves
主持人: 我当时不认为那是可行的。
Original English
Host: and I didn't think that at time that was feasible
安德烈亚·瓜达: 当我加入时,我认为这是可行的,而且我是对的。那么,决策是如何做出的?哇。
Original English
Andrea Guada: when I joined I thought it was feasible and I was right so how are decisions made it's Wow.
主持人: 如果您参加某些会议,您会说:“这些家伙疯了。”
Original English
Host: If you participate to certain meetings, you say, "These guys are crazy."
安德烈亚·瓜达: 嗯。
Original English
Andrea Guada: Mhm.
主持人: 辩论很激烈,但我喜欢。这是真正的表达,甚至可以持续10天。
Original English
Host: The debate is strong, but I love it. It's real expression and can even last 10 days of
安德烈亚·瓜达: 您需要在这个团队中保持强大。而且,一旦您理解了逻辑,那就真的不是个人恩怨。不像美国人经常说的“不是个人恩怨”,然后他们就把您杀了。但它是一种观点辩论。您认为这种决策方式能带来更好的结果吗?我认为是的。为什么?因为它取其精华。这不是一种低级妥协。这是一种高级妥协。
Original English
Andrea Guada: you need to be strong in this uh in this uh in this group. And uh once you understand the logics, it's really nothing personal. Not as the Americans say frequently, nothing personal, then they kill you. But it's uh it's uh it's more a uh it's really a kind of opinion debate. Does that kind of decision- making lead to better results? You think? I think so. Why? Because takes the best. It's not a lower compromise. It's an upper compromise.
主持人: 妥协是人类最棒的行为之一。但它必须是高级的。与年轻时相比,您现在有什么不同?您现在多大了?您60岁了。您正值盛年。
Original English
Host: Compromise is one of the most fantastic behaviors of human beings. But it has to be in the upper side. How are you a different now compared to when you were younger? How old are you now? You are 60. You're in your prime.
安德烈亚·瓜达: 您知道,我很幸运。
Original English
Andrea Guada: You know, it's uh I've been lucky.
主持人: 我担任上市公司首席执行官25年了。
Original English
Host: It's 25 years I've been a co of public companies
安德烈亚·瓜达: 而且今天我更迅速。不幸的是,在很多会议上,我都知道人们会告诉我什么,但这是年龄的一部分。您仍然听他们说吗?
Original English
Andrea Guada: and uh today I'm quicker. Unfortunately, in so many meetings I already know what people are going to tell me, but this is part of the age. Do you still listen to them?
主持人: 我认为我非常善于倾听他们没有告诉我的事情。嗯。嗯。
Original English
Host: I think I I'm very good in listening to what they're not telling me. Mhm. M
安德烈亚·瓜达: 前几天我与一个人结束了一次谈话,我们在一起待了半个小时,我说:“我看到您最近很奇怪。”他在会议结束时开始说话,我说:“谢谢您,特别是为了您没有告诉我的事情。”
Original English
Andrea Guada: the other day I finished up a conversation with one person and uh we stayed together for half an hour and I was saying I see you strange these days and he started talking at the end of the meeting I say thank you especially for the things you have not told me now
主持人: 人们不告诉您的事情是哪种?
Original English
Host: what are the kind of things that people don't tell you
安德烈亚·瓜达: 您知道,有时人们并不总是准备好面对紧张、问题、困境。而说“好吧,我们有一个问题。我不在乎它来自哪里,但我们确实有问题。让我们面对它。让我们理解它并迅速行动”是如此容易。我们可以尽可能多地辩论,但之后要迅速。我讨厌那种正式的幻灯片管理。我再也受不了了。所以,我去年引入了一些规则。所以您的预算不能超过10页。
Original English
Andrea Guada: you know sometimes people are not always ready to confront on tensions on problems on issues lose. While it's so easy to say, okay, we have a problem. I don't care where it comes from, but we are a problem. Let's face it. Let's understand and let's be quick. Let's debate as much as we want, but then let's be quick. I hate that formal slide management. I cannot stand it anymore. So, I introduced certain in this last year certain rules. So you cannot come with a budget with more than 10 pages.
主持人: 我喜欢那个家伙,非常有趣。他带了10页A3纸,这样他就可以写更多东西。但这就是我现在喜欢的。
Original English
Host: And I love the guy very funny. He came with 10 A3 pages so he could light more things in. But this is what I love now.
安德烈亚·瓜达: 您没有幻灯片演示(overhead slides)吗?我们没有。
Original English
Andrea Guada: Do you not have overhead slides like presentations? We have no
主持人: 但有快捷键。是的。
Original English
Host: but short keys. Yeah.
安德烈亚·瓜达: 我们可以至少节省前15分钟。
Original English
Andrea Guada: We can cut at least the first 15 minutes. M
主持人: 我不需要每次都从头讲起。
Original English
Host: I don't need to go to Adam and Eve again every time.
安德烈亚·瓜达: 您认为作为领导者,您在其他方面有何发展?
Original English
Andrea Guada: In what other ways have you developed as a leader you think?
主持人: 您知道,我仍然认为能量胜过经验。而且我每天都想证明这一点。所以那些认为如果您没有经验就不能担任那个职位的人,我不相信。但另一方面,我今天确实拥有那种经验。我的意思是,担任首席执行官25年,每天您都能看到前一天的结果,您学到了很多东西,我尽量多地运用这些经验。您认为能量来自哪里?
Original English
Host: You know I think that I still think that energy beats experience and I um I want to prove it every day. So this things that if you don't have an experience you cannot hold that position. I don't believe it. But on the other side, I have that experience today. I mean, being 25 years as a co where every bloody day you're seeing your result of the day before, you learn so many things and I try to use it as much as I can. Where does energy come from, you think?
安德烈亚·瓜达: 我觉得我有点悲观。所以,您知道,我们昨天销售情况很好。
Original English
Andrea Guada: I think I'm pretty mistic. So, uh, you know, we're having a great sale yesterday
主持人: 我说:“哦,我们明年怎么才能做到呢?”
Original English
Host: and I say, "Oh, How do we come next year?"
安德烈亚·瓜达: 所以我有点受虐狂,但我尽力庆祝。
Original English
Andrea Guada: So, I'm a little bit masochistic, but I but I do my best to celebrate.
主持人: 这是我的一个问题。有人向我介绍了高能动性人群(high agency people)的概念。所以这些人会找出他们要去的地方,他们很有魄力,他们使用科技来实现目标,我最近才意识到,那些真正做事的人和其他人之间有多大的区别。
Original English
Host: That's one of my issues. Somebody introduced me to the uh the concept of high agency people. So people who figure out where they go and they are forceful and they use technology to get there and it's just struck me lately how big difference is between people who actually do things and the rest.
安德烈亚·瓜达: 您知道,我认为科技就在那里。我认为今天的科技比我们能够使用的还要多。
Original English
Andrea Guada: You know I think that I think that technology is there. I think that there is more technology than what we are able to use today.
主持人: 所以我持续的使命是让公司的文化发展。我们越能发展,我们就越能成为执行者,并能够使用所有可用的科技。您如何改变企业文化?
Original English
Host: So my constant mission is to make the culture of the company evolve. The more we are able to evolve, the more we become executors and able to use all the technology available. How are you changing the corporate culture?
安德烈亚·瓜达: 一个问题。您知道,我的愿望是有一天我问人们什么变了,他们说一切都变了,然后我说什么时候,我不知道。所以这就是我之前所说的,这是一种自我表达,这就是我每天都在努力做的,需要做的是让人们……
Original English
Andrea Guada: a problem you know my desire is that one day I ask to people what has changed and they say everything and then I say when I don't know so it's what I was saying before it's a self expression this is what I'm trying to do every day what is need to be done allow people to
主持人: 让人们拥有真正的权力,让人们做事情,让人们犯一些错误,让人们发表意见。我喜欢人们辩论,然后我说:“让我们做出决定。如果您无法做出决定,我将做出决定。”
Original English
Host: have real power on things allow people to do things allow people to make some mistakes, allow people to give their opinions. I love when people debates, then I say, "Let's take a decision. If you're not able to take a decision, I will take a decision."
夏季时尚趋势
安德烈亚·瓜达: 这就是我喜欢的。这个夏天我们应该穿什么?普拉达还是缪缪?但什么样的风格?您知道,普拉达是一回事,缪缪是另一回事。
Original English
Andrea Guada: This is what I love. What should we wear this summer? Prada or Mu? But what kind of style? You know again Prada is one thing and uh Miumu is a different thing.
主持人: 对于普拉达,我们决定选择一种颜色。所以我们决定对我们来说这个夏天是白色,我们全力以赴,这将非常显眼。为什么夏天是白色?您可以问布赫夫人(Mrs. Buch),而不是我。
Original English
Host: With Prada we have decided to go we we have taken a decision uh to go with a color. So we have decided that uh for us this summer is white and we have gone all in and this will be very visible. And why is the summer white? You can ask this question to Mrs. Buch, not to me.
安德烈亚·瓜达: 对于一家公司来说,完全选择白色有多大的风险?
Original English
Andrea Guada: And how risky is it for a firm to be all white?
主持人: 我不在乎。这不冒险。这是我们的生活。我们有,我的意思是,我们有自己的观点。
Original English
Host: I don't care. It's not risky. This is our life. We we got I mean, we have a point of view.
安德烈亚·瓜达: 从不冒险。跟随潮流才是冒险。那才是冒险。
Original English
Andrea Guada: Uh it's never risky. It's risky to to to follow the trends. That's risky to be
主持人: 我猜,我猜选择白色比选择粉色风险小。
Original English
Host: I guess I guess it's less risky to be white than pink,
安德烈亚·瓜达: 您知道。哦,我认为,我认为您需要在您的品牌、您的定位、您的身份中始终如一。我需要给您惊喜。我需要让您感到舒适,我们需要一起做一些新的事情。
Original English
Andrea Guada: you know. Oh, I think it's uh I think it's uh you need to always in your brand, in your positioning, in your identity. I need to surprise you. I need to comfort you and we need to do something new together.
阅读与放松
主持人: 嗯,您还没有完全白色。所以,我们今年夏天拭目以待。您读什么书?我主要读小说。
Original English
Host: Well, you're not very white yet. So, uh we'll see this summer. Uh what do you what do you read? I read uh uh basically novels
安德烈亚·瓜达: 而且,我经常重读一些东西,比如我今天正在重读卡夫卡(Kafka)的**《变形记》**(The Metamorphosis)。
Original English
Andrea Guada: and uh uh I go back rereading things frequently such as I am rereading the metamorphosy of Kafka today.
主持人: 而且我刚刚重读完**《城堡》**(The Castle)。嗯。
Original English
Host: Uh and I have just finished to reread the castle. Mhm.
安德烈亚·瓜达: 我认为这些人非常了解我们的当代世界,再次阅读它们非常棒。
Original English
Andrea Guada: I think that these guys had understood our contemporary world very well and it's fantastic to read them again.
主持人: 我醒来发现自己变成了一只床上的蟑螂。
Original English
Host: Me waking up as a cockroach in the bed.
安德烈亚·瓜达: 是的。但我的意思是,这就是社会正在发生的事情。
Original English
Andrea Guada: Yeah. But I mean uh this is what what is happening to the society.
主持人: 是的。您如何放松?
Original English
Host: Yeah. How do you relax?
安德烈亚·瓜达: 太容易了。这是我真正的天赋。我一离开这里,就离开了这种非黑即白的世界。
Original English
Andrea Guada: So easy. This is uh my very real talent. As soon as I'm out of here, I'm out of this
主持人: 那么您做什么?
Original English
Host: black and white. And what do you do then?
安德烈亚·瓜达: 我游泳。我吃饭。我旅行。我过去常常花很多时间陪伴家人,但我的三个孩子都长大了。所以,我尽量组织事情,让他们愿意和我们一起做。
Original English
Andrea Guada: I swim. I eat. I travel. And I used to spend a lot of time with my family, but my three kids are grown. So uh I try to organize things so that they accept to do that with us.
主持人: 您会做饭吗?嗯,在我下辈子,对吧。
Original English
Host: Do you cook? Uh in my next life, right,
安德烈亚·瓜达: 我会成为一名伟大的厨师。您下辈子还会做些什么?
Original English
Andrea Guada: I will be a great chef. And what are the other things you will do in your next life?
主持人: 您知道,我认为生活比以前长了很多。所以我认为我的下辈子就在眼前。所以,我愿意继续努力工作。
Original English
Host: you know, uh I think that I think that life has become much longer than before. So I think that my next life is behind the corner. So uh I would love to continue to work
安德烈亚·瓜达: 强度更高,天数更少。
Original English
Andrea Guada: heavily fewer days
主持人: 我的梦想是能够指导那些优秀的年轻首席执行官,您会给这些年轻人什么建议?
Original English
Host: and my dream would love to be to mentor young fantastic cos and what would be your advice to these young people?
安德烈亚·瓜达: 要有耐心。要有耐心。这一代人没有耐心。
Original English
Andrea Guada: Be patient. Be patient. This generation is not patient.
主持人: 我爱他们,但他们没有耐心。
Original English
Host: I love them, but they're not patient.
安德烈亚·瓜达: 好的。谢谢您。谢谢您。
Original English
Andrea Guada: Okay. Thank you. Thank you.