世界并非为女性而建:重新审视工作场所与城市设计 TED 2026-04-26

世界格局:为男性量身定制的无形系统

你是否曾真正思考过当下的个人体验,比如体感温度、座椅舒适度,乃至身处环境中的安全感?这些看似平常的问题,对于不同性别身份的人而言,却有着截然不同的意义。在大多数情况下,我们不会对男性提出这些问题,因为我们所处的环境及其运行方式几乎都是为男性量身定制的。然而,对于女性来说,这些问题则显得尤为重要,因为我们长久以来被规训去适应各种不适。我们习惯性地接受周围的环境和系统是“正常且自然”的,以至于常常未能意识到它们与我们的不匹配之处,只是默默地去适应或绕过。这种适应的例证随处可见,例如许多女性出门会携带一个足够大的包,里面装着额外的衣物,以应对办公室或公共场所的寒冷。这反映了一个残酷的现实:世界并非为女性而建。

Original English Source

Do you feel comfortable? (Laughter) Really think about your experience right now. Are you too hot or too cold? How does your butt feel sitting in this chair? Do you feel safe? These questions might seem a little silly, but silly for different reasons, depending on your gender identity. We don't really ask these questions of men, because for the most part, we don't have to. Our environments are built for men and how they experience the world. For you women, these questions are different because we are so conditioned to accept our own discomfort, to accept the environments or systems around us as normal and natural, we often fail to realize when they don't quite fit us, we just work around it. How many of you women are carrying a purse or a bag big enough to fit an extra sweater or a down comforter, in case you get cold sometime today? (Applause) The truth is, the world wasn't built for women.

源于历史的系统性偏差:以男性为尺度的设计

达·芬奇(Da Vinci: 意大利文艺复兴时期艺术家、科学家)的《维特鲁威人》(Vitruvian Man: 完美人体比例的象征)到20世纪中期的“模块人”(The Modular Man: 以男性身体尺寸为基准的设计概念),我们一直以来都习惯于将男性的身体作为衡量“正常”与“适当”的标尺。随后,我们利用这些测量结果来建造我们周围的一切,从椅子到建筑,再到汽车。女性在很大程度上是被忽视、不被测量、不被重视的群体。这意味着,我们环境的基本物理结构以及我们的各种系统,都以或微妙或明显的方式对女性造成了不利影响。这种影响对于有色人种女性、残障女性以及拥有交叉身份的女性而言,更是成倍加剧。仅仅在20年前,我们才开始在碰撞测试(Crash Test: 模拟车辆事故以评估安全性能的测试)中纳入女性假人;而直到1991年,女性才被纳入医学试验(Medical Trials: 评估新疗法或药物效果的研究)。这就像我们直到最近才恍然大悟:原来女性并非男性。

Original English Source

In fact, in nearly every way, it's been quite literally built for men. From Da Vinci's "Vitruvian Man" to a concept called "The Modular Man" from the mid-20th century, we've used men's bodies to measure what we feel is normal and appropriate in our world. And then we've used those measurements to build everything around us, from chairs to buildings and cars. Women are, for the most part, not seen, not measured, not valued. And this means the basic physical structures of our environment or the structures of our systems, work against women, in subtle and not-so-subtle ways. And this is exponentially true for women of color, women with disabilities, and women with intersectional identities. It was only 20 years ago we included female crash test dummies. It was only 1991 when we included women in medical trials. It is like we have only recently realized women aren't men. (Cheers and applause)

从办公室到城市:为女性打造专属空间

几年前,我开始构想如何为女性设计一个理想的办公室和工作场所。我厌倦了在冰冷的办公室里瑟瑟发抖,也对那些妈妈们不得不在洗手间或复印室里吸乳的故事感到沮丧。我受够了因为育儿紧急情况,偶尔需要带孩子去工作几个小时而产生的内疚和尴尬。于是,我开始与女性交流,询问她们在现有空间中的满意和不满意之处。利用这些信息,我勾勒出了一个完美新工作场所的蓝图。

女性告诉我:

  • 停车位太窄:办公室的停车位通常过于狭窄,而带有儿童座椅的汽车既笨重又不灵活。为此,我们设计了宽敞的停车空间,车位足够宽,可以完全打开车门并轻松取出儿童座椅。
  • 建筑物入口不便:进入建筑物有时会让人感到沮丧,因为有些门需要多次尝试并“使出全身力气”才能打开。这并非隐喻,而是因为门的开启力度通常是为男性设计的。我们因此降低了门的开启阻力,使女性更容易使用。
  • 工作与育儿的平衡:妈妈们认为平衡工作和孩子是她们最大的挑战。我们没有假装员工是完全自主的个体,孩子是凭空出现的,而是规划了现场托儿设施(On-site Childcare Facilities: 在工作场所内提供儿童照护服务),妈妈们可以使用合作托儿服务或带着孩子在工作时玩耍。

这些设计不仅限于物理空间。研究表明,女性更有可能与朋友一起参加专业发展活动(Professional Development Event: 提升职业技能和知识的活动)。因此,我们所有的学习活动都强调社交性(Social Learning: 通过互动和协作进行学习)。这些举措都取得了巨大成功,带来了令人欣喜的成果。女性们在企业和行业之间相互支持、协作,分享资源、建议、趣闻和鼓励。我们创建了一个空间,让女性可以毫无顾虑地讨论那个常被评判和批评的“A”字——抱负(Ambition: 追求成功的强烈愿望),并从中获得鼓励和策略。

Original English Source

A few years ago, I started daydreaming about what it would look like to build an office space, a workplace, for women. I was tired of freezing in sterile-feeling offices. I felt defeated by the woeful tales of moms who had to breast-pump in bathroom stalls or copy rooms. I was sick and tired of feeling guilt or embarrassment for having to bring my baby to work with me, a few hours, every once in a while, to compensate for some caregiving emergency or another. So I started talking to women and asking them what worked, what didn't work in their spaces. And then I used that information to sketch out the perfect plan for a new workspace. Women told me, office parking spaces are too narrow, and a car seat with a kid in it is pretty bulky and inflexible. So we designed our space with ample parking and spots wide enough to open a car door all the way and take out a car seat. Women told us, simply entering a building can be frustrating. Have you ever walked up to a door and had to try a few times to get it open? You really had to throw your weight behind it. That's because doors open more easily for men. Literally, it is not just a metaphor anymore. So we reduced the force required to open our doors, making it easier for women to use them. Moms told us juggling work and children is their most difficult challenge. So instead of pretending workers are 100 percent autonomous agents with no human connection and children simply drop from the sky and raise themselves, we plan for on-site childcare rooms where moms could use our partner childcare services or bring their kids to play while they worked. This all wasn't just physical. From research, we learned women are most likely to attend a professional development event with a friend. So we made all learning social. These were all great things, and the results were glorious. Women supported one another and collaborated across businesses and industries. They shared resources and recommendations, anecdotes and pep talks. We have built a place where women could unabashedly discuss that other scarlet letter capital-A word for which they are so often judged and criticized: ambition. (Laughter) And find not only encouragement from others but strategies.

女性价值的经济逻辑与城市规划盲区

我们创建了一个让女性感到受重视,从而能够真正做自己的地方。虽然我相信重视女性本身就是我们为她们建造合适场所的充分理由,但其中也蕴含着重要的经济论证(Economic Argument: 从经济效益角度进行论证)。目前,劳动力市场中男性多于女性,女性的劳动参与率甚至停留在30年前的水平,并且这一差距还在不断扩大。建造让女性感到舒适和被重视的工作场所,是解决这一问题的方法之一。如果女性能与男性一样充分参与工作,美国国内生产总值(GDP)将增长5%,即一万亿美元(One Trillion Dollars: 一万亿美金)。在全球范围内,我们深知,当女性在经济上更加独立时,她们会更多地投资于家庭和社区。

我前面提到的所有措施都可以在家庭和工作场所中实施。然而,我们还需要放眼更广阔的层面,在更大的尺度上为女性进行设计。我们能否将整个城市设计成服务于女性的模式?这个问题激发了我为丹佛市中心合作组织(Downtown Denver Partnership: 一个致力于丹佛市中心发展的组织)所做的工作。我首先了解到的是,女性实际上并不在城市建设者(City Builders: 城市规划和建设的决策者)的考虑范围之内。美国94%的城市拥有城市规划,然而其中只有2%的规划提到了女性。如果女性不在雷达范围内,这意味着她们独特的经历也未被考虑。

Original English Source

We built a place where women felt valued and could therefore be themselves. And while I believe valuing women is the only argument we need for building places that work for them, there is also an economic argument. Today, there are more men than women in the workforce. In fact, women's workforce participation is at the same level today as it was 30 years ago. And the gap is only getting wider. Building places of work where women feel comfortable and valued is one way to address this. If women worked at the same levels as men, the US GDP would increase by five percent. Or one trillion dollars. (Applause) Globally, we know, when women are more financially secure, they invest more and more often in their families and communities. Everything I've mentioned so far are things you can do at home, in your workplaces. But we need to think bigger too, and design for women on a larger scale. Can we design whole cities to serve women? That's the question that inspired my work for the Downtown Denver Partnership. The first thing I learned is that women aren't really on the radar of city builders. Ninety-four percent of US cities have city plans, yet only two percent of those plans include any mention of women. And if women aren't on the radar, it means their distinct experiences aren't on the radar, either.

重新定义城市:照护工作的核心价值

照护工作(Care Work: 照料家庭成员、家务劳动等无偿劳动)是一个很好的例证。女性每天花在家务(Household Chores: 家庭清洁、烹饪等日常劳动)或照护活动上的时间比男性多37%。这并非仅限于照顾孩子。对于老年人的平均照护者是一位49岁的女性,她不仅有全职工作,每周还要额外花费20小时照顾家庭成员。如果这就是女性的现实,我们该如何重新设计城市以更好地服务她们?

大多数市中心是托儿服务荒漠(Childcare Deserts: 托儿服务供给严重不足的地区),尽管市中心居住和工作的年轻家庭数量不断增长。生活在大都市区的女性倾向于使用公共交通来完成各种家庭或照护责任。然而,城市的公共交通系统在提到“家庭友好型”(Family Friendly: 对家庭和儿童友好的)时,却并非我们通常会联想到的。带着婴儿车乘坐公共交通非常困难,它也无法满足女性在照护工作中频繁短途出行的需求。如果我们真正考虑到女性的经历,仅仅是认识到照护工作在女性生活中的核心地位,就会意味着一个与我们习惯截然不同的城市。

Original English Source

Care work is a useful illustration. Women spend 37 percent more time per day on household chores or caregiving activities than men. And this doesn't end with children. The average caregiver for an older adult is a 49-year-old woman who works full-time outside the home and spends an extra 20 hours a week caring for a family member. If this is the reality for women, how can we redesign our cities to better serve them? Most city centers are childcare deserts, despite a growing number of young families who live and work downtown. And women who live in metropolitan areas tend to use public transit to accomplish a range of household or caregiving responsibilities. Yet a city's public transportation system isn't really what we think of when we hear the phrase “family friendly.” Public transit is tough to navigate with a stroller. It doesn't facilitate the short, frequent trips women tend to take in care work. If we really thought about women's experiences, simply recognizing the centrality of care work in women's lives would mean a much different city than what we're used to.

理想城市愿景:以女性需求为核心的便捷生活

想象这样一个场景:一位母亲从家步行很短的距离到达公交车站。她和两岁的孩子与车站的其他家长和孩子们社交,因为那里有其他的家长和孩子们。她乘坐公共交通去上班,到达公司内部由企业赞助的日托中心(Daycare Facility: 提供日间儿童照护的机构)。她有机会与办公室的副总裁建立联系,因为他和他的孩子也使用这个日托中心。下午晚些时候,她返回日托中心和孩子一起吃下午点心。这次探望让她精神焕发,然后她回到办公桌前,结束一天的工作,接上孩子,再返回公交车站。她不必担心交通时刻表,因为公交车站是一个服务枢纽(Hub of Services: 集中提供多种服务的中心)。她顺道去了免预约诊所接种流感疫苗,还去了银行——这家银行在晚上5点后仍然营业——并开设了一个不会仅仅因为她是女性就对她施加更高利率的金融账户(Financial Account: 在金融机构开立的用于存取款、投资等业务的账户)。她与其他家庭一起搭乘公共交通回家,感觉不仅与孩子度过了高质量的时光,还拥有了富有成效和战略性的一天。

我曾梦想这个场景,就像八岁时梦想骑着飞马一样,这感觉同样充满神话色彩和超现实。但它并非必须如此。对我而言,工作场所和城市是富有创造性的机会,去质疑我们世界中被视为“正常”和“自然”的一切。当职业母亲(Working Mothers: 兼顾职业发展和育儿责任的母亲)的贡献实实在在地推动着未来经济的成功时,我们为何要让她们如此艰难?我们如何才能以不同的方式行事?又如何能在性别认同和性别规范不断演变的过程中,持续进行迭代?

Original English Source

Imagine this scenario. A mom walks a short distance from her home to her transit stop. She and her two-year-old child socialize with other parents and kids at the stop because there are other parents and kids at the stop. She takes the transit to work, where she goes to the on-site, corporate-sponsored daycare facility. She gets a chance to kind of network with the VP at her office, because he and his kids also use the daycare facility. Later in the afternoon, she returns to the daycare center for an afternoon snack with her kid. Feeling energized by that visit, she returns to her desk, finishes up her day, picks up her kid, heads back to the transit stop. She doesn't have to worry about transportation schedules because the transit stop is a hub of services. She swings by the walk-in healthcare clinic to get her flu shot. She drops by the bank -- which is open past 5pm, by the way -- and sets up a financial account that does not penalize her with higher interest rates simply for being a woman. (Applause) She boards her transit home along with other families, feeling like she has had quality time with her kid, as well as a productive and strategic day. I daydream about this scenario in the same way I used to daydream about riding a flying pony when I was eight years old. (Laughter) And in some ways, it feels just as mythical and surreal. But it doesn't have to. To me, the workplace, cities, are inventive opportunities to question what we see as normal and natural in our world. Why do we make it so difficult on working mothers when their contributions quite literally fuel the future success of our economies? How can we do things differently? And how can we continue to iterate as gender identities and gender norms evolve?

价值女性:构建一个更美好的未来

最后,要实现这些改变需要什么?答案非常简单,有时说出来甚至会觉得有些好笑:价值女性(Value Women: 重视女性的价值和贡献)。将女性视为不仅是人类,值得我们考虑,更是为我们集体成功做出巨大贡献的人。认识到女性的经历与男性不同,但这些差异并非缺陷(Deficiencies: 不足或缺点)。这可能是一个悲伤的故事,但在许多方面,它也是一个胜利的故事。女性在个人、政治、文化和经济领域都取得了成功,尽管这些系统和环境并非为她们而设计。想象一下,如果我们能让她们的生活变得轻松一些,女性又能做到什么呢?我们可以建造出不再是男性适用模式的衍生物或调整版,而是由富有启发性的思想(Inspired Thought: 富有创意和洞察力的想法)和创造力(Creativity: 创造新事物或新想法的能力)所产生的场所、城市和系统。我们可以为女性设计,衡量她们的生活经验(Lived Experiences: 个人实际经历和感受),并以这些经验为考量进行建设。世界因此会变得更美好。

Original English Source

Finally, what would it take to make these changes? The answer is so simple, it sometimes feels silly to say it aloud. Value women. (Applause) See women as not only human, and therefore worthy of our consideration, but as people who make incredible contributions to our collective success. Recognize, women's experiences are different than men's, but that those differences are not deficiencies. (Cheers and applause) This could be a sad story. But in many ways it's one of triumph. Women succeed in personal, political, cultural, economic arenas, all in spite of systems, places, not designed to serve them. Imagine what women could do if we made things a little easier on them. We can build places, cities, systems, that are not derivatives of or adjustments to what works for men but the product of inspired thought and creativity. We can design for women, measure their lived experiences, and build with those experiences in mind. And the world will be better for it. Thank you. (Applause and cheers)

📌 文中提及的人物和组织

关键字: gender-inequality inclusive-design workplace-equity urban-planning care-economy systemic-bias