---
author: New York Times Podcasts
date: '2026-11-02'
guest: ''
layout: post.njk
source: https://www.youtube.com/watch?v=WmoFjB52y1o
speaker: New York Times Podcasts
tags:
  - diamond-district
  - viral-video
  - e-commerce
  - luxury-watches
  - business-ethics
title: 纽约钻石区的虚实之间：TraxNYC、网络爆红与名表交易风波
summary: 《纽约时报》记者莎拉·凯尼格深入纽约第47街钻石区珠宝商TraxNYC。店主马克斯·阿加贾尼因一则指控同行欺诈的群殴网络视频走红并带动销量翻倍。凯尼格记录了店内年轻销售的培训、网红店主激烈的管理风格，以及围绕一块爱彼手表的真伪争议与退货博弈，展现了钻石区在商业表演与真实交易之间的复杂生态。
insight: ''
draft: true
series: ''
category: politics-society
area: society-thinking
project: []
people:
  - Max Agadjani
  - Sarah Koenig
  - Corey Kilgannon
companies_orgs:
  - TraxNYC
  - The New York Times
  - Serial Productions
products_models: []
media_books:
  - Metro
status: evergreen
---
### 钻石区的病毒式传播与街头斗殴

不久前，有一段关于纽约市钻石区斗殴的视频在网上疯传。一名珠宝商指控另一名珠宝商坑害顾客。他们最后不仅吵了起来，还在钻石交易市场的走道里大打出手。

整件事被从多个角度拍了下来，还分成了好几个片段。那愤怒的蓄势——控诉者是一个叫马克斯·阿加贾尼的人，他像拿法槌一样用手猛砸珠宝展柜。另一名珠宝商直接吐唾沫在马克斯脸上。接着混战就爆发了。一群男人，老的少的，扭打成一团。

<details><summary>Original English</summary>
There was this video that went viral a while back about a fight in New York City's Diamond District. A jeweler accused another jeweler of ripping off a customer.

And they ended up not just in an argument, but in a brawl right there in the aisle of a diamond exchange.

It was all recorded from multiple angles in multiple chapters. The outraged windup, the accuser, a guy named Max Agadjani, banging his hand like a gavel on top of a jewelry case.

The other jeweler spitting right in Max's face.

And then it's on.

A bunch of men, old and young, going at it.
</details>

>> 

<details><summary>Original English</summary>
>> [music]
</details>

>> 这段视频传得到处都是。甚至对珠宝市场或钻石区一无所知的人都看到了。数以千万计的浏览量。整场展示戏剧性极强，甚至还包括片尾收场部分：一段马克斯斜靠在病床上的自拍视频。

<details><summary>Original English</summary>
>> This video was everywhere. Even people who know nothing about the jewelry market or the Diamond District saw it. Tens of millions of views. The whole presentation was over-the-top dramatic, including the coda, a selfie video of Max reclining on a hospital bed.
</details>

>> “最后，他们想杀了我。用我自己的链子勒我。呃，我要离开这家医院了。tracksnyc.com。”

<details><summary>Original English</summary>
>> In the end, they tried to kill me. Strangled me with my own chain. Uh, get out of this hospital. tracksnyc.com
</details>

>> tracksnyc.com。那是马克斯的公司TraxNYC的网站，这家公司几乎完全扎根于线上。马克斯为公司所做的大部分事情都会发到网上去。

所以我在想——而且不止我一个人这么想——整件事是真的吗？也许它是摆拍的，或者半真半假。

我是从记者科里·基尔甘农那里得知这段斗殴视频的。他为《纽约时报》写过相关报道。科里很喜欢钻石区。这些年来他写了大约六篇关于那里的报道。

<details><summary>Original English</summary>
>> tracksnyc.com. That's the website for Max's company, tracksnyc, which pretty much lives online. Almost everything Max does for the company is posted.

So I wondered, and I wasn't alone, was this whole thing for real? Maybe it was staged or half staged.

I learned about the fight video from reporter Corey Kilgannon. He wrote about it for the New York Times. Corey loves the Diamond District. He's written a half dozen stories about it over the years.
</details>

>> “纽约一个如此独特的地方，因为它是如此守旧。”

<details><summary>Original English</summary>
>> Such a singular place in New York because it's so old school.
</details>

>> 我们从办公室步行走过去。他告诉我：“纽约没有别的地方是这样运转的。”

钻石区是世界上最大的珠宝枢纽之一，它其实就这一条街，位于第5大道和第6大道之间的第47街。这里确实感觉很老派。

成千上万的商贩挤在展厅、交易市场以及塞在每栋大楼各个角落的奇特小办公室里。这里没有像仅仅几个街区之外的时代广场那样被整治或企业化。它显得粗糙而混乱，塞满了汽车和装甲运钞车。

男人们在人行道上兜售手表，提议收购黄金，现场敲定交易。

<details><summary>Original English</summary>
>> We walked over there from our office. He told me, "No place else in New York operates like this."

The Diamond District is one of the world's biggest jewelry hubs, and it's just this one block, 47th Street between 5th and 6th Avenues. And it does feel old school.

Thousands of vendors are packed in here in showrooms and exchanges and weird little offices tucked into every cranny of every building.

It hasn't been sanitized or corporatized like Times Square just a few blocks away. It's scruffy and chaotic, clogged with cars and armored trucks.

Guys are hawking watches, offering to buy gold, negotiating deals all right there on the sidewalk.
</details>

>> “我的意思是，这就像是你至少倒退了二十、三十年的时光。这就像你在八九十年代的纽约会碰到的那种事。呃，你知道，有人走上前来，试图把你拉进某个展厅去淘便宜货。”

<details><summary>Original English</summary>
>> I mean, it's it's like you're stepping back 20, 30 years in time, at least. It's like stuff that you would have encountered in the '80s and '90s in New York. Uh you know, people coming up at you trying to pull you into one of the galleries for a bargain.
</details>

### 街头搭讪：40克拉黄钻与“詹姆斯·邦德”

>> 但那是像……你是……“嗨。挺好。你怎么样？”我们还没走到这个街区的四分之一，一个男人就仿佛应声出现，试图把我们拉进其中一个展厅买便宜货。他穿着一件浅蓝色的运动夹克，一件紧绷到扣子都要弹开的蓝格子衬衫。

<details><summary>Original English</summary>
>> But is that like were you Hi. Good. How you doing? We're not even a quarter of the way down the block and a man has materialized as if on cue trying to pull us into one of the galleries for a bargain. He's wearing a powder blue sports coat and a blue check shirt straining at the buttons.
</details>

>> “让我给你留个好印象，40克拉天然黄色。那个值多少钱？你想为那个付多少？”

<details><summary>Original English</summary>
>> Let me make a impression you 40 carat natural yellow. How much is that? How much you want to pay for that?
</details>

>> “哪一个？”

<details><summary>Original English</summary>
>> Which one?
</details>

>> “那个方的，你知道的，那个比较大的方的。40克拉。你想付多少？”

<details><summary>Original English</summary>
>> That square one, you know, that bigger square one. 40 carats. How much you want to pay?
</details>

>> “呃，我们从哪儿开价呢？”

<details><summary>Original English</summary>
>> Well, where do we start?
</details>

>> 他指着我们面前橱窗中央一枚巨大闪亮的黄色戒指。如果这真的是钻石，那可能是我见过的最大的钻石了。它看起来要么该放进博物馆，要么该放进新奇杂货铺。这不可能是真钻石。“那是钻石？”

<details><summary>Original English</summary>
>> He's pointing to an enormous sparkling yellow ring in the center of the display window we're standing in front of. If it's really a diamond, it is maybe the biggest diamond I've ever seen. It looks like it should either be in a museum or in a novelty store. It cannot be a real diamond. That's a diamond?
</details>

>> “天然的，对。”

<details><summary>Original English</summary>
>> Natural, yeah.
</details>

>> “天然钻石？得了吧，不可能。”

<details><summary>Original English</summary>
>> Natural diamond? Come on, it is not.
</details>

>> “感情。不，不，她伤了我的感情，你明白吗？”

<details><summary>Original English</summary>
>> feelings. No, no, she hurt my feelings, you understand?
</details>

>> 现在另外两个人突然插了进来。

<details><summary>Original English</summary>
>> Now two other guys are suddenly weighing in.
</details>

>> “只要是这儿的好人就没问题。”
“哦，他只做正品。”

<details><summary>Original English</summary>
>> So as long as it's a good guy right here.

Oh, he only does real stuff.
</details>

>> 我后来在该公司的网站上找到了这枚戒指，标价220万美元。所以，我想大概是真的吧。

那位浅蓝色衣服的推销员一再邀请我们进店，但我告诉他我们目前只是随便逛逛，也许待会儿会绕回来。“对了，你叫什么名字？”

<details><summary>Original English</summary>
>> I later find this ring on the company's website listed for $2.2 million. So, real, I guess.

The powder blue salesman repeatedly invites us into the store, but I tell him we're just wandering for now, maybe we'll circle back. Yeah, what's your name?
</details>

>> “詹姆斯。”

<details><summary>Original English</summary>
>> James.
</details>

>> “詹姆斯？詹姆斯什么？”

<details><summary>Original English</summary>
>> James? James what?
</details>

>> “詹姆斯·邦德。”

<details><summary>Original English</summary>
>> James Bond.
</details>

>> 他在耍我们。“哦，好极了。很高兴认识你，邦德先生。”

<details><summary>Original English</summary>
>> And he's messing with us. Oh, nice. Very nice to meet you, Mr. Bond.
</details>

>> “天哪，又来了。又来了。”

<details><summary>Original English</summary>
>> god, here we go. Here we go.
</details>

>> 他拿出钱包，翻开展示一张信用卡和他的驾照。邦德，逗号，詹姆斯。哦，靠，是真的。

<details><summary>Original English</summary>
>> He takes out his wallet, flips it open to show a credit card and his driver's license.

Bond, {comma} James.

Oh [ __ ] it's true.
</details>

>> [笑声]

<details><summary>Original English</summary>
>> [laughter]
</details>

>> “詹姆斯·邦德。邦德·詹姆斯。邦德·詹姆斯。”

<details><summary>Original English</summary>
>> James Bond. Bond James. Bond James.
</details>

>> “少来，真的假的？”

<details><summary>Original English</summary>
>> Come on, really?
</details>

>> “真的。”

<details><summary>Original English</summary>
>> Yeah.
</details>

>> “哇。”

科里和我向詹姆斯·邦德道别，沿着街往前走了一小段路。“所以，我真的好怀疑。即使那家伙给我们看了他的驾照和信用卡，我还是觉得……”

<details><summary>Original English</summary>
>> Wow.

Corey and I say goodbye to James Bond and walk a little ways down the block. So, like I'm so skeptical. Even though that guy showed us his driver's license and his credit card, I'm still just like
</details>

>> “我们碰到的第一个人，名字就叫詹姆斯·邦德。我是说，这该让人怎么想？”

<details><summary>Original English</summary>
>> The first guy we meet, his name is James Bond. I mean, what do you do with it?
</details>

>> “而且他来自巴西，然后我就不知道了。就像我很怀……怀疑。”

<details><summary>Original English</summary>
>> And he's from Brazil and then I don't know. Like I'm so skep skeptical.
</details>

>> “我懂你的意思。这……这是……”

<details><summary>Original English</summary>
>> I I hear you. It's It's there
</details>

>> “但你相信这些人吗？”

<details><summary>Original English</summary>
>> Do you believe these guys, though?
</details>

>> “我……我不知道在这里你能不能光看表面。我……我觉得这是一个真真正正有钱能使鬼推磨的地方。我觉得这里的一切都关乎，你知道的，交易以及其他一切。你可以对它持保留态度，对吧？这是行头的一部分，你知道的。我……我不知道。看起来那驾照看起来是真的。我不知道。你能怎么办呢？”

<details><summary>Original English</summary>
>> I I I don't know if you can take anything at face value here. I I think this is a place really literally where money talks.

I think it's all about like, you know, the deal and everything else. Like you can take it with a grain of salt, right? It's part of the stick, you know. I I don't know. I It looks like the driver's license looked legit. I don't know. What What can you do?
</details>

>> 

<details><summary>Original English</summary>
>> [music]
</details>

### 探访TraxNYC：真实与表象之间

>> 纽约人总在谈论什么是真实的纽约，什么是赝品。有时候很难分辨什么是深层文化意义上的纽约，什么是品牌营销——即这座城市在表演它的“纽约特质”。

对我来说，这正是科里关于那段爆红视频的TraxNYC报道的核心问题。不仅在于那场打斗是否真实，而在于这里的一切到底有任何东西是真的吗？

现在我想探个究竟。科里已经把我介绍给了TraxNYC的人，所以我问他们我是否可以来店里待一阵子。

<details><summary>Original English</summary>
>> New Yorkers talk a lot about what's real New York and what's ersatz. Sometimes it's hard to tell what's deeply culturally New York and what's branding, the city performing its New Yorkness.

That to me was the question at the heart of Corey's Tracks NYC story about that viral video. Not just whether the fight was real, but was any of this real?

Now I wanted to find out. Corey had introduced me to the Tracks NYC people, so I asked them if I could come hang out at the store.
</details>

>> 

<details><summary>Original English</summary>
>> [music]
</details>

>> 毫不意外，他们很乐意获得可能的媒体报道，于是我就去了。在那里的两天里我所看到的是，作为一个局外人的疑问——什么是真的，什么是假的——

<details><summary>Original English</summary>
>> Surprise, surprise, they were happy for possible coverage and off I went. What I saw during my two days there was that my outsider's question, what's real and what's fake,
</details>

>> 

<details><summary>Original English</summary>
>> [music]
</details>

>> 在TraxNYC内部依然真切地上演着。

<details><summary>Original English</summary>
>> is very much alive inside Tracks NYC.
</details>

>> 

<details><summary>Original English</summary>
>> [music]
</details>

>> 这里是Serial Productions和《纽约时报》，我是莎拉·凯尼格，这里是《Metro》。

<details><summary>Original English</summary>
>> From Zero Productions and The New York Times, I'm Sarah Koenig and this is Metro.
</details>

>> 

<details><summary>Original English</summary>
>> [music]
</details>

>> 我是在一个周五早晨来的。他们叫我10点半到，但我本来应该见的那个人在之后的45分钟里都没露面，所以我有很多时间四处看看。

我在TraxNYC的夹层等待，这里比主商贩楼层高半层楼。网络销售和客服人员坐在这上面。这里有一个配有红色软垫沙发和椅子的休息区，那是他们接待贵宾、或者非常想见店主马克斯的人、抑或是想买牙套（牙齿珠宝）的人的地方。

<details><summary>Original English</summary>
>> I came on a Friday morning. They told me to arrive at 10:30, but then the guy was supposed to meet didn't show up for another 45 minutes, so I had a long time to look around.

I waited on the mezzanine level of Tracks NYC, half a flight up from the main vendor floor. Online sales and customer service people sit up here. There's a lounge area with red upholstered sofas and chairs, which is where they bring VIPs or people who just really want to meet the owner of the store, Max, or people who want grills, jewelry for your teeth.
</details>

>> “就在我牙齿上做个实心圆环。侧面稍微弄点不一样的，比如……”

<details><summary>Original English</summary>
>> Just a solid circle over my tooth. Something different on the side like um
</details>

>> 一个叫阿曼的年轻小伙正在向一家人推销：一位母亲和女儿、女儿的未婚夫，以及妈妈的朋友——显然关系不仅是普通朋友。女儿正在挑牙套。他们全都是从北卡罗来纳州赶来的，而这是他们第一次一起去纽约市旅行的行程中最主要、也几乎是唯一的安排：参观TraxNYC。

那位妈妈的朋友道格对上个月的视频印象极深，马克斯如何为被骗的顾客出头。“我是说，我也会这么做的，”他说。

<details><summary>Original English</summary>
>> A young guy named Amon is selling to a family, a mother and daughter, the daughter's fiance, and the mom's friend who was clearly more than a friend. The daughter was grill shopping. They'd all come up from North Carolina, and this was the first and pretty much only thing on their agenda for their first trip together to New York City, visit Tracks NYC.

The mom's friend, Doug, was so impressed by the video last month, how Max stood up for the customer who got duped. I mean, I would act the same way, he said.
</details>

>> “但你能看出来那是真的。那一刻他展现的就是真实的自我。那骗不了人。”

<details><summary>Original English</summary>
>> But you can tell that that was real. That was who That's who he is right in that moment. You can't fake that.
</details>

>> 呃，我觉得凡事皆可造假，真的。也许只是我很愤世嫉俗，

<details><summary>Original English</summary>
>> Eh, I think you can fake anything, really. Maybe I'm just cynical
</details>

>> 

<details><summary>Original English</summary>
>> [music]
</details>

### 网红效应与实习销售的淘汰赛

>> 因为我一整天都听到同样的声音，顾客们对马克斯产生了一种亲近感，仿佛钻石区里、甚至是世界上，正在进行一场诚信与欺诈之间的激烈斗争，而通过选择马克斯，他们也选择了一个立场。

我了解到，这股席卷全网的声援热潮将该公司推向了一个转折点。员工告诉我，多亏了那段疯狂的视频，当月的销售额翻了一番，实际上翻了一倍多，现在他们正试图趁热打铁，将每月销售额提高几百万美元，这意味着他们正在大举招聘。

他们有两个人正在试用线上销售岗位，雷伊和希瓦尼。所以我就是从那里开始了解的。我想我可以跟着他们一起学习。

实习生应该在5天的时间里卖出价值25,000美元的商品。如果成功，他们就能再争取试用两周，每次都要达到25,000美元。如果到了第4周他们依然还在，他们就能争取赚取真正的大钱——佣金。“吃你亲手猎杀的猎物，”正如销售经理罗德里戈喜欢说的那样。

现在，雷伊和希瓦尼处于他们首个25,000美元目标的第3天。“你们目前表现如何？”

“我们快达到了。”

<details><summary>Original English</summary>
>> because I heard the same thing all day, customers who felt a kinship with Max, as if there were an active struggle going on in the diamond district, in the world even, between integrity and deceit, and that by choosing Max, they too were choosing a side.

This internet-wide burst of solidarity, I found out, had pushed the company to a turning point. Staff told me sales for the month had doubled, more than doubled in fact, thanks to that crazy video, and now they were trying to capitalize on that momentum, crank their sales up by a couple million dollars every month, which meant they were on a hiring spree.

They had two people trying out for online sales positions, Ray and Shivanya. So that's where I started. I figured I could learn along with them.

Trainees are supposed to sell $25,000 worth of merchandise over a 5-day period. If they succeed, then they get to try again for 2 more weeks, 25k each time. And if they're still around by week 4, then they get a shot at the real money, commissions. Eat what you kill, as Rodrigo, the sales manager, likes to say.

Right now, Ray and Shivani are on day 3 of their first $25,000 goal. How are you doing so far?

We're getting there.
</details>

>> [笑声]

<details><summary>Original English</summary>
>> [laughter]
</details>

>> “你目前表现如何？”“呃，我们也快做到了。但是，嗯，具体数字是多少？具体的实际数字？”“总共大概1600左右。”雷伊目前做了三笔单子。希瓦尼的大概只有他的一半。“我的数字是865。”“好的。那只是一单。但是，我们有一件吊坠。”

<details><summary>Original English</summary>
>> How are you doing so far? Uh we're getting there, too. But, um What are some numbers? So, actual numbers? Roughly around 1,600 in total. That's three sales so far for Ray. Shivani is at about half that. My number is at 865. Okay. That's just one sale. But, we have one pendant.
</details>

>> [笑声]

<details><summary>Original English</summary>
>> [laughter]
</details>

>> “好吧。”

<details><summary>Original English</summary>
>> Okay.
</details>

>> [清嗓子]

<details><summary>Original English</summary>
>> [clears throat]
</details>

>> “嗯，你看起来很平静。”
“我挺……你内心抓狂了吗，还是说你就是个沉着冷静的人？”
“内心完全抓狂了。”

<details><summary>Original English</summary>
>> Um you seem calm.

I am pretty Are you Are you freaking out on the inside, or are you just a calm person? Totally freaking out on the inside.
</details>

>> [笑声]

<details><summary>Original English</summary>
>> [laughter]
</details>

>> “我内心完全抓狂了。”

希瓦尼在电话里接到一个客户，想买一个在官网上标价1900美元的黄金表圈。对方出价1500美元。她小声嘟囔：“绝对不行。”但她向罗德里戈请示，罗德里戈飞快地心算了一下。“不，我们……我们可以1500卖。”

“1500卖？”

“就告诉他，‘听着，我和我的经理谈过了，如果你今天准备下单，为了让你满意，我们按1500做成这笔买卖。你方便在电话里用信用卡付款吗？’”

希瓦尼以前其实没怎么做过销售，但另一名实习生雷伊做过。他很有一套推销腔调。他总爱说“兄弟”。大多数客户似乎都是男性。

“那么，你怎么看，兄弟？因为所有的规格我都尽力去做了。那是带……那是带培育钻石的。所有的……”希瓦尼似乎对这些销售说辞不太习惯。“感谢您的耐心等待。好的，我刚刚和我的经理谈过了，我们准备……为了让您高兴，我们同意按1500成交。呃，但前提是您必须今天购买。您……您准备好刷信用卡了吗？他准备好刷信用卡了。不客气。祝您生活愉快。那么，再见。”

“好耶。太棒了，干得好。干得好。”

<details><summary>Original English</summary>
>> I am totally freaking out.

Shivani gets a guy on the phone who wants to buy a gold bezel listed for $1,900 on the website. He's offering 1,500. She mutters, "Absolutely not." But, checks with Rodrigo, who does some quick math. No, we we can sell it at 1,500.

Sell at 1,500?

Just tell him, "Look, I spoke to my manager, and you know, if you're ready to purchase today, to make you happy, we'll make it happen at 1,500. Are you credit card ready over the phone by any chance?"

Shivani hasn't really worked in sales before, but the other trainee, Ray, has. He's pretty salesy. He says "my man" a lot. Most of the customers seem to be men.

So, what what do you think, my man? Cuz all the specs I did as much as I could. That's with That's with the lab diamonds. Everything Shivani seems less comfortable with the sales speak. Thanks for holding. Okay, so I just spoke to my manager, and we're we're ready to make you make you happy by settling at 1,500. Um but, only if you purchase today. Are you credit card credit card ready? He is credit card ready. You're welcome. Have a good one. So, bye.

Yay. All right, wonderful. Good job. Good job.
</details>

>> [哼唱]

<details><summary>Original English</summary>
>> [singing]
</details>

>> “干得好。”

雷伊跟她击掌。他们都在为彼此加油打气。我不确定他们是否知道，但在争取这份工作上，他们彼此之间也是竞争对手。

<details><summary>Original English</summary>
>> Good job.

Ray gives her a high five. They're rooting for each other. I'm not sure if they know it, but they're also competing against each other for this job.
</details>

>> 

<details><summary>Original English</summary>
>> [music]
</details>

>> 目前有两个销售空缺，但罗德里戈下周还会带进来一大批新实习生。你感觉怎么样？

<details><summary>Original English</summary>
>> There are two open sales spots right now, but Rodrigo is bringing in a bunch more trainees next week. How do you feel?
</details>

>> “我太高兴了。”

<details><summary>Original English</summary>
>> I'm so happy.
</details>

>> [笑声]

<details><summary>Original English</summary>
>> [laughter]
</details>

>> “现在我完成了两单，外加一个吊坠。做成这单，我就能达标了。”

<details><summary>Original English</summary>
>> Now I have two sales and one pendant. I hit this one, I'll hit the quota.
</details>

>> 

<details><summary>Original English</summary>
>> [music]
</details>

>> 吉奥瓦尼和雷伊正在努力争取在这个全美生活成本最高的城市之一立足的工作，这是所有任务中最现实的。但在旁听时，我听到他们要应对惊人数量的虚假客户——那些根本算不上客户的客户。

吉奥瓦尼花了很长时间为伦敦一位名叫理查德的买家挑选钻石网球手链，对方随后就把她拉黑失联了。雷伊收到了一位名叫Lil Hugo的塞尔维亚说唱歌手的询价，对方声称想要一条又大又粗的黄金钻石项链，预算无上限。他是假的。另一个人打电话说自己是NBA球员泰瑞斯·哈利伯顿。他也不是。

这些假冒者图什么呢？没人能猜透，也许纯粹是因为无聊吧。

然后，我在楼下交易市场的主楼层看到了几个现实生活中的顾客，我觉得他们可能是假的。

交易大厅的布局像一个露天集市，几条走道贯穿全长，两侧都是摊位，到处都是玻璃展柜。TraxNYC的区域位于最前面，最靠近街道。

我注意到柜台前挤着一对有点奇怪的人，两个年轻人。他们在我看来很年轻，有点不太搭调。他们正在试戴奢侈手表，神情自若，就好像这没什么大不了的一样。我听到其中一个人说：“也许我们应该各买一块。”

<details><summary>Original English</summary>
>> Giovanni and Ray are trying hard to land a job in one of the most expensive cities in the country, the realest task of them all. But as I listen in, I hear them navigating a surprising number of fake customers, customers who aren't customers at all.

Giovanni spends a long time looking for a diamond tennis bracelet for a buyer named Richard in London, who ghosts her. Ray gets an inquiry from a Serbian rapper named Lil Hugo, who says sky's the limit on a big gold and diamond chain he wants. He's fake. Another guy calls saying he's Tyrese Haliburton, the NBA player. He's not.

What's in it for these fakers? No one could guess, apart from boredom maybe.

Then I see a couple of real-life customers downstairs on the main floor of the exchange, who I think might be fake.

The exchange floor is laid out like an open market, a couple of aisles running the length, booths on either side, glass cases everywhere. The Trax NYC territory is at the very front, nearest the street.

I notice this slightly odd pair huddled at the counter, two guys. They look young to me, sort of mismatched. They're trying on luxury watches, just casually, like it's no big deal. I hear one of them say, "Maybe we should both get one."
</details>

>> “也许我们应该各买一块。来吧，那多好玩。那多好玩。来个小捆绑交易。”

<details><summary>Original English</summary>
>> Maybe we should both get one. Come on, that'd be fun. That'd be fun. A little bundle deal.
</details>

### 神秘的年轻买家：格雷森与米拉德

>> 手表是这里售价最昂贵的一类商品。有些价格抵得上一辆很不错的新车。我心想，这俩孩子绝不可能有这么多钱。

个头较高的那个承担了大部分交谈。他看起来比另一个人年纪稍大一点。他穿着一身主打牛仔布的行头，在我看来显得滑稽，但我猜在Instagram世界里能引发各种时尚狂欢。他看起来也挺温和。另一个人比较安静，黑发，穿着黑色皮夹克，上唇留着淡淡的胡茬。不像是需要刮胡子，更像是需要有人教他怎么刮胡子。

个矮的那个试戴了一块棕色表盘的劳力士。高个子没看上劳力士。

<details><summary>Original English</summary>
>> Watches are some of the most expensive items on sale here. Some of them cost as much as a really nice new car. I'm thinking there is no way these kids have the money for this.

The taller one's doing most of the talking. He looks a little older than the other guy. He's wearing a denim forward getup that looks goofy to me, but I'm guessing rings all sorts of fashion bells in the Instaverse. He also seems sort of sweet. The other guy is quieter, dark-haired, black leather jacket with a shadow on his upper lip. Not so much like he needs a shave, more like someone should probably teach him to shave.

The shorter guy tries on a Rolex with a brown face. The taller guy passes on the Rolexes.
</details>

>> “说实话，我更偏向AP（爱彼）。我正看着眼前这块银色的呢。对。”

<details><summary>Original English</summary>
>> Honestly, I'm more of an AP kind of guy. I'm looking at this silver one right here. Yeah.
</details>

>> “行，我懂你。”

<details><summary>Original English</summary>
>> Yeah, I got you.
</details>

>> AP，爱彼（Audemars Piguet），顶级奢侈品。他们开始谈价格。销售员戴维说这块爱彼他开价大概44,000美元，然后是劳力士，这款被称为“巧克力条”。

<details><summary>Original English</summary>
>> AP, Audemars Piguet, ultra luxury. They start talking prices. David, the salesman, says he's asking roughly $44,000 for the AP, and then the Rolex, this model is known as a chocolate stick.
</details>

>> “我算你七……这是你的第一块表。这块巧克力条我算你17,500。对。”

<details><summary>Original English</summary>
>> I'll do seven. It's your first watch. I'll do 17.5 on the chocolate stick. Yeah.
</details>

>> “你们收Apple Pay，对吧？”

<details><summary>Original English</summary>
>> And you guys take Apple Pay, right?
</details>

>> “只要你今天带了身份证件，就收。”

<details><summary>Original English</summary>
>> As long as you have your ID on you today, yeah.
</details>

>> “证件？我有照片。”

<details><summary>Original English</summary>
>> ID? I have a picture.
</details>

>> “我需要实体证件。除非你付现金。”

<details><summary>Original English</summary>
>> I need a physical ID. Unless you do cash.
</details>

>> “我可以帮你垫付。我可以帮你垫付……没事的，我来垫付。你别担心……”

<details><summary>Original English</summary>
>> I can spot you. I can spot you for It's not I'll spot you. You don't worry
</details>

>> 

<details><summary>Original English</summary>
>> [music]
</details>

>> 他们是朋友？亲戚？为什么一个愿意给另一个垫钱？眼都不眨一下就准备掏出——多少来着——六万块钱？谁会这样？“你是谁？”

<details><summary>Original English</summary>
>> Are they friends? Relatives? Why is one offering to spot the other? Ready to lay out what, 60 grand without breaking a sweat? Who does that?

Who are you?
</details>

>> “我叫格雷森。”

<details><summary>Original English</summary>
>> My name's Grayson.
</details>

>> “你是名人吗？”

<details><summary>Original English</summary>
>> Are you a famous person?
</details>

>> “我不……我可能会……有些人可能会这么说。我不会这么说……”

<details><summary>Original English</summary>
>> I don't I would some people might say that. I wouldn't
</details>

>> “好的，那……但我怎么会认识你呢？对，告诉我你是……”

<details><summary>Original English</summary>
>> Okay, what but how would I know? Yeah, tell me who you
</details>

>> “我们做电子商务，我们在网上销售产品。呃，主要来说，这是我朋友米拉德。他17岁，突破了他的第一个百万，这真的很厉害。所以他是来买……买他的第一块劳力士庆祝的，就是这样。”

<details><summary>Original English</summary>
>> We do e-commerce, so we sell products online. Um primarily, this is my friend Milad. He's 17 years old and crossed his first milli, which is really impressive. So, he's coming in to buy celebrate by buying his first Rolex, so.
</details>

>> “你才17岁？这就是你为什么没有实体证件的原因吗？”

<details><summary>Original English</summary>
>> You're 17 years old? Is that why you don't have an ID?
</details>

>> “是的，差不多吧。”

<details><summary>Original English</summary>
>> Yeah, pretty much.
</details>

>> 我不知道“突破了他的第一个百万”意味着什么，但我确实了解到米拉德来自阿富汗。他和家人移民到弗吉尼亚州，然后15岁就辍学全职做电商，他赚了非常多的钱，他的父母已经不用工作了。这是他告诉我的。

他以前从未和格雷森在线下见过面，但他们一直在合作通过Shopify在网上卖东西。格雷森26岁。他告诉我他是负责财务预测的人，而米拉德是品牌拥有者。

<details><summary>Original English</summary>
>> I don't know what crossed his first milli means, but I did learn that Milad is from Afghanistan. He emigrated with his family to Virginia and then dropped out of school at 15 to do e-commerce full-time and he's made so much money his parents no longer have to work. That's what he told me.

He'd never met Grayson in person before, but they've been working together to sell stuff online through Shopify. Grayson's 26. He told me he was the financial forecasting guy and that Milad is the brand owner.
</details>

>> “那是个什么品牌？你们生产什么？”

<details><summary>Original English</summary>
>> What is the brand? What do you make?
</details>

>> “别告诉她你得进监狱。记得我们昨晚谈过这个。不，我是……”

<details><summary>Original English</summary>
>> Don't tell him you're going to go to jail. Remember we talked about this last night. No, I'm
</details>

>> “哦，从数据上说？”

<details><summary>Original English</summary>
>> Oh, number-wise?
</details>

>> “不，我是说你们具体卖什么？”

<details><summary>Original English</summary>
>> No, like what is it that you sell?
</details>

>> “嗯，你跟她说吧。”

<details><summary>Original English</summary>
>> Well, you tell me.
</details>

>> “补剂。就说你卖补剂。”

<details><summary>Original English</summary>
>> Supplements. To say you sell supplements.
</details>

>> “补剂。”

<details><summary>Original English</summary>
>> Supplements.
</details>

>> “吃的东西？”

<details><summary>Original English</summary>
>> The things you eat?
</details>

>> “对，对，膳食类的。”

<details><summary>Original English</summary>
>> Yeah, yeah, dietary.
</details>

>> “膳食补充剂。”

我不明白。这一切在我听来都有些可疑。

但其他人似乎并不在乎。也许如果你习惯了那种视金钱如粪土的阔绰，那么任何事情都是可能的，包括冒着损失两千块钱的风险找乐子——接下来发生的就是这种事。

销售员戴维说他可以把那块爱彼按42,000卖掉。格雷森有点怯生生地还价40,000。戴维22岁，来这里工作时间不长。他叫来了一位懂行得多的同事安库尔，同样是22岁。但安库尔已经在这里工作了4年，

<details><summary>Original English</summary>
>> Dietary supplements.

I don't understand. All of this sounds shady to me.

But no one else seems concerned. Maybe if you're used to it's only money kind of money, then anything is possible, including risking a loss of two grand for kicks, which is what happens next.

David, the salesman, says he'll sell the AP for 42,000. Grayson, a little sheepishly, offers 40. David's 22. He's fairly new here. He calls over a more knowledgeable colleague, Ankur, who's also 22. But Ankur's worked here for 4 years already,
</details>

>> 

<details><summary>Original English</summary>
>> [music]
</details>

### 抛硬币定金价：42,000美元的爱彼

>> 所以在这种情况下他是资深销售员。他告诉格雷森：“40,000有点低了。”

<details><summary>Original English</summary>
>> so he's the senior salesman in this scenario.

He tells Grayson, "40,000's kind of low."
</details>

>> “你真会砍价，好吧。”[笑声]

<details><summary>Original English</summary>
>> You are a lowballer, okay. [laughter]
</details>

>> “我知道，我知道。我刚才就是这么说的。”

<details><summary>Original English</summary>
>> I know, I know. That's what I said.
</details>

>> “呃，顺便说一句，这个是全套配件齐全的。这是全套的。我不知道你有没有注意到它的成色。真的非常非常漂亮。呃，这样吧。想来玩一把抛硬币吗？”

<details><summary>Original English</summary>
>> Uh this is complete, by the way. This is complete.

I don't know if you saw the condition on this. It's really, really nice.

Uh

I'll do this.

Want to get a flip action going?
</details>

>> “想玩抛硬币？你想这么干吗？”

<details><summary>Original English</summary>
>> Want to play and flip? You want to do that?
</details>

>> “想在纽约玩点刺激的吗？”

<details><summary>Original English</summary>
>> Want to have some fun while you're in New York?
</details>

>> 抛硬币决定最终价格。如果是正面，格雷森付40,000；如果是反面，他付42,000。“我没问题，”格雷森说。

<details><summary>Original English</summary>
>> Flip a coin for the final price. If it's heads, Grayson pays 40,000. Tails, he pays 42.

"I'm good with that," says Grayson.
</details>

>> “我没问题。行吗？去他的，来吧。”

<details><summary>Original English</summary>
>> I'm good with that. Yeah? [ __ ] it, run it.
</details>

>> 他们找来了一枚25美分硬币——在如今的经济形势下这可不总是容易找的。硬币抛向空中。

<details><summary>Original English</summary>
>> They locate a quarter, not always easy in this economy. Up it goes.
</details>

>> “42。”

<details><summary>Original English</summary>
>> 42.
</details>

>> “哦，见鬼。”

<details><summary>Original English</summary>
>> Oh, [ __ ]
</details>

>> [笑声]

<details><summary>Original English</summary>
>> [laughter]
</details>

>> “干得漂亮。”

<details><summary>Original English</summary>
>> Good job.
</details>

>> “谢谢你们，各位。”

<details><summary>Original English</summary>
>> Thank you, guys.
</details>

>> 安库尔告诉格雷森，这块表是他自己花39,000买进的，价格很公道。

<details><summary>Original English</summary>
>> Ankur tells Grayson he himself bought the watch for 39,000, a good price.
</details>

>> “对，以后你卖回给我的时候，实际上完全不用担心的。”

<details><summary>Original English</summary>
>> Yeah, when you sell it back to me, you're going to be completely fine, actually.
</details>

>> “其实我也在想，因为我想在接下来的大概6个月内升级换代，所以我可能会再买一块，把这块置换给你们。所以，是的，这笔买卖挺划算。”

<details><summary>Original English</summary>
>> Well, actually, I was thinking like because I want to I want to probably upgrade in like next 6 months, so I'll probably buy another one, trade it back to you. So, yeah. That's a good deal.
</details>

>> 他打算在6个月内换更好的。安库尔说他会以38,000或37,000回购，并主动提出把这写在发票上。

他们走上夹层等待交易最终敲定。他们坐在红色家具上。

<details><summary>Original English</summary>
>> He's going to upgrade in 6 months. Ankur says he'd buy it back for 38 or 37,000, and he offers to put that on the invoice.

They go up to the mezzanine to wait while the sale gets finalized. They sit on the red furniture.
</details>

>> 

<details><summary>Original English</summary>
>> [music]
</details>

>> 一个26岁的人和一个17岁的商业搭档在纽约市闲逛，花掉普通人一整年的收入去买奢华手表。在这栋楼里，对此没有人感到奇怪。

这就是为什么格雷森在这里显得完全放松自如。他并不去琢磨真实的纽约与表演出来的纽约之间的区别。

他告诉我，他在爱达荷州北部的一个中下阶层家庭长大，在家接受教育，有七个兄弟姐妹，深爱着自己的家庭。他形容他们是非常非常善良、敬畏上帝的淳朴美国人。天哪，他是真爱纽约。

<details><summary>Original English</summary>
>> A 26-year-old piling around New York City with his 17-year-old business associate buying fancy watches for as much money as an average person makes in a whole year. In this building, nothing is strange about that, which is why Grayson seems totally relaxed here.

He doesn't ponder the difference between real New York and a performance of New York.

He grew up, he tells me, in northern Idaho, lower middle class, home-schooled, seven siblings, adores his family. He called them very, very good, God-fearing, cornbread Americans. And boy, does he love New York.
</details>

>> “纽约是全世界最好的地方。毫无疑问，新……一百万个理由我都说不完。我觉得更好的问题是，你能挑出什么理由证明它不是最好的？这里有最好的食物，最好的地方，最好的人。呃，你可能和某个人同乘一部电梯，对方可能是世界上最有影响力的人，也可能是此时此刻对你最具影响力的人。而且我认为我从未找到过比纽约市更能体现美国精神的地方，从来没有。

如果你从没来过这里，又一直想着要来纽约，那就来吧。买下车票，别回头，你懂吗？”

<details><summary>Original English</summary>
>> New York is the best place in the entire world. Without shadow of a doubt, New a million I couldn't even I think the better question is what could you say that's not the best reason. It's the best food, best place, best people. Um you can get an elevator with somebody that it could be the most influential person in the world, or could be the most influential person to you at that right moment. And I don't think I've ever found somewhere that embodies the American spirit better than New York City, ever.

If you've never been here, and you've been thinking about coming to New York, just do it. Buy the ticket, don't look back, you know?
</details>

>> 也许是因为他才26岁，也许是因为他来自爱达荷州，但他坚信你在纽约一定会获得丰厚的投资回报。好运正驻足在此等待着你。

<details><summary>Original English</summary>
>> Maybe it's because he's 26, or maybe it's because he's from Idaho, but he's sure you'll get a good return on your investment in New York. Luck is waiting for you here.
</details>

>> 

<details><summary>Original English</summary>
>> [music]
</details>

### 店主马克斯登场：“我是第47街的独行狼”

>> 仿佛为了印证他的观点，TraxNYC的老板马克斯来到了夹层，步履匆匆，身子微驼，乌黑的头发向后梳起，看起来就像是在顶着永不停息的逆风前行。他后来对我说：“我来上班，就跟去打仗一样。”

格雷森是个粉丝。多年来看马克斯的YouTube视频，他对马克斯非常熟悉。马克斯往街上扔大捆现金，或者开车碾过珠宝，或者让人猜测实心金香蕉的价值。他在这些营销花招中送出了成千上万的美元。其中的乐趣之一就是看着人们因为不敢相信这是真的而拒绝参与游戏。

现在，格雷森和米拉德有了拜见的机会，就像突然受到了黑手党教父的接见。

<details><summary>Original English</summary>
>> As if to prove his point, Max, the owner of Trax NYC, arrives on the mezzanine, walking quickly, slightly stooped, dark hair swept back from his face, like he's moving against a perpetual headwind. He later told me, "I'll come to work, it's like going to war."

Grayson is a fan. He knows Max from years of watching his YouTube videos.

Max throwing stacks of cash into the street, or running over jewelry with his car, or asking people to guess the value of a solid gold banana. He gives away thousands and thousands of dollars in these marketing antics. Part of the fun is watching people refuse to play because they cannot believe it's for real.

Now, Grayson and Mel are going to get a chance to pay their respects, like a surprise audience with the Don.
</details>

>> “嗯，感谢你们照顾我的生意。这俩小伙子在这儿花了多少钱？”

<details><summary>Original English</summary>
>> Um I'm grateful for your business. How much these boys uh spend here?
</details>

>> “呃，58,000美元。”

<details><summary>Original English</summary>
>> Uh 58,000 dollars.
</details>

>> “58,000。我给你们准备了一份特别礼物。你们可以到里面来。”

<details><summary>Original English</summary>
>> 58,000 I got a special gift for you. You guys can come back.
</details>

>> “不可能吧。”

<details><summary>Original English</summary>
>> No way.
</details>

>> “一点小心意。”

<details><summary>Original English</summary>
>> A little something.
</details>

>> 马克斯一整天都在赠送像这样的礼物。

<details><summary>Original English</summary>
>> Max bestows gifts like this all day long.
</details>

>> “好的，这些是1887年的银元。”

<details><summary>Original English</summary>
>> All right, so these are silver dollars from 1887.
</details>

>> “哇。”

<details><summary>Original English</summary>
>> Woah.
</details>

>> 格雷森感谢马克斯的诚信。

<details><summary>Original English</summary>
>> Grayson thanks Max for his integrity.
</details>

>> “Trax是钻石区唯一诚实的交易商。”

<details><summary>Original English</summary>
>> Trax is the only honest dealer in the diamond district.
</details>

>> “嘿，听着。我希望我不是唯一的……”

<details><summary>Original English</summary>
>> Hey, listen. I hope I'm not the only
</details>

>> “我们希望……要是那样就会是个问题。”

<details><summary>Original English</summary>
>> We want that will be a problem.
</details>

>> “它比你想象的更少，兄弟。”

<details><summary>Original English</summary>
>> it's more less than you think, brother.
</details>

>> “对，对，对。”

<details><summary>Original English</summary>
>> Yeah, yeah, yeah.
</details>

>> “我们会努力坚持下去的。我们会努力让你感到骄傲的，兄弟。好吗？”

<details><summary>Original English</summary>
>> We're going to try to keep it going. We're going to try to make you proud, brother. All right?
</details>

>> “好。”

<details><summary>Original English</summary>
>> it.
</details>

>> 两个诚实的交易人此刻惺惺相惜。广告过后，这两个人将再次相遇，而届时气氛就不会那么亲密融洽了。

马克斯在办公室里拥有导师般的绝对权威。从前，他也像如今围在他身边的很多员工一样：刚成年，外国人，边走边摸索。

马克斯，全名马克斯·阿加贾尼，原籍阿塞拜疆巴库。他小时候以犹太难民的身份随家人来到美国。他在皇后区雷戈公园度过了七岁生日，直到现在他仍住在那里。他告诉我他的家庭在巴库大致属于中产阶级，但一旦来到这里，他的父母整天为了钱吵架，他讨厌这种生活。他穿错了衣服，也穿错了鞋子。

<details><summary>Original English</summary>
>> Just two honest brokers having a moment. After the break, these two will cross paths again and it won't be quite so chummy.

Max wields a guru's power in the office. Once upon a time, he was like a lot of the staff he's now surrounded by. Barely adult, foreign, and winging it.

Max, Max Agadjani, is originally from Baku, Azerbaijan. His family came to the US as Jewish refugees when he was a little kid. He turned seven in Rego Park, Queens, where he still lives. He told me his family was more or less middle class in Baku, but once they got here, his parents fought about money all the time and he hated it. He had the wrong clothes and the wrong shoes.
</details>

>> “对，我朋友很多。我交了很多朋友，但我从来没有觉得踏实过。我从来没有觉得踏实，因为我渴望有钱。你明白我说的意思吗？没钱我就觉得不踏实。”

<details><summary>Original English</summary>
>> Yeah, I had plenty of friends. I made a lot of friends, but I never felt comfortable.

I never felt comfortable because I wanted to have money.

You know what I'm saying? I didn't feel comfortable without money.
</details>

>> 读书成才不是他的出路。他死活做不来家庭作业。他只会在笔记本上画漩涡圈圈。“我脑子有问题，”他说。

18岁高中一毕业，他就买了一台数码相机，开始给珠宝拍照放到网上卖。

<details><summary>Original English</summary>
>> School wasn't going to be his way out. He could not for the life of him do his homework. He would just draw swirls in his notebook. "I have an issue," he said.

At 18, as soon as he graduated high school, he bought a digital camera and started photographing jewelry to sell online.
</details>

>> “仅仅凭借上帝的恩典，那门手艺帮助我建立了一项珠宝业务。如果那件事没有发生，我就不会拥有珠宝生意。因为那是我真正拥有的唯一真实才能。那个，以及……以及和我的员工沟通。”

<details><summary>Original English</summary>
>> And by the grace of God alone, did that skill help me build a jewelry business. If that didn't happen, then I wouldn't have had a jewelry business. Cuz that's the only real talent that I actually have. That and and communicating with my staff.
</details>

>> 他的销售团队大部分是男性，而且正如我之前提到的，特意招募年轻人。首先，他们成本较低；其次，他们是他五年计划的一部分。他要把这支由年轻人组成的杂牌军——其中有些人刚从父母温暖的羽翼下走出来——塑造成一个能赚钱的团队。他们将成为第47街的狼崽子。

<details><summary>Original English</summary>
>> His sales staff is mostly men, and as I've mentioned, young by design. First of all, they cost less, but also they're part of his five-year plan. He's going to take this ragtag squadron of youths, some of whom have come straight from the soft nests of their parents, and mold them into a money-making team. They'll be the wolf pups of 47th Street.
</details>

>> “我必须向这些年轻人灌输思想，让他们变得富有成效，成为真正能在团队里工作的人。好吗？你必须……你必须去和别人灌输给他们的任何狗屁观点作斗争。一旦他们亲身经历过并且对他们奏效了，他们就会相信这种灌输。所以这正是我必须做的事。我必须为他们创造那种现实，你懂吗？

好了，让我们从贾斯廷开始开会。你有什么情况汇报，贾斯廷？你有什么新消息告诉我们吗？”

<details><summary>Original English</summary>
>> I got to propagandize these young people to be productive, people that work in an actual group.

Okay? You have to You have to fight against uh whatever the hell everyone else is telling them.

And once they they, you know, experience that and it works for them, then they believe in the propaganda. So, that's just really what I have to do. I have to create that reality for them, you know?

Yeah, so let's start the meeting off with Justin. What you got for us, Justin? You got any news for us?
</details>

### 狂风暴雨式的员工例会

>> 下午的员工会议是我亲眼目睹这一过程的时刻，姑且称之为品格塑造吧。这里拉响红色警报：会议的语言即将变得辛辣粗暴/极具攻击性，所以提前提醒大家。

我们上了14楼马克斯的办公室。我们全部挤了进去，六名员工加我一个。几乎几秒钟之内，真的就爆发了。

<details><summary>Original English</summary>
>> The afternoon staff meeting is when I see it in action, the character building, let's call it. And spinning red light here, the language is about to get spicy/offensive, so fair warning.

We're up on the 14th floor where Max has an office. We all squeeze in, six employees and me.

And within seconds, really.
</details>

>> “那么，老兄，你周末剪辑的片子反响可不怎么好啊。”

<details><summary>Original English</summary>
>> So, your uh your edit didn't do so well from the weekend, man.
</details>

>> 他正在痛斥贾斯廷，一个来自密苏里州的24岁小伙，瘦骨嶙峋但个子很高。

那段视频是一个三张牌赌博式的抽奖活动，大家要猜哪个盒子里装有一盎司黄金。视频没有获得太多关注。

马克斯问贾斯廷：“你为什么不用另一个机位的角度？它在哪儿？”

<details><summary>Original English</summary>
>> He's laying into Justin, a 24-year-old from Missouri, thin as a rail but very tall.

The video was a three-card monte giveaway thing where people were supposed to guess which box had an ounce of gold in it. It didn't get much traction.

Max asks Justin, "Why didn't you use the other camera angle? Where is it?"
</details>

>> “呃，我有那个素材，但我当时在清理存储空间，因为我电脑内存不够用了，所以我得……不过我把它存他电脑上了。因为锦标赛的事，他的存储空间比较大。”

<details><summary>Original English</summary>
>> Uh I had it, but I was clearing off some storage cuz I ran out of storage on my computer, so

I'll have to

I have it on his computer, though. He has more storage cuz of the tournament.
</details>

>> “他电脑上有存储空间。等等，你不是用手机拍的吗？”

<details><summary>Original English</summary>
>> He has storage on his computer. Well, didn't you film it on a phone?
</details>

>> “呃，是的，但那是……那是在阿曼的手机上。”

<details><summary>Original English</summary>
>> Uh yeah, but it was it was on the uh it was on Aman's phone.
</details>

>> “所以你到底有没有？既然在阿曼手机上，你为什么不说在阿曼手机上，这样我们好找出来？”

<details><summary>Original English</summary>
>> So, do you have it? So, if it's on Aman's phone, why don't you say it's on Aman's phone so we can look for it?
</details>

>> “呃……我一时给忘了。”

<details><summary>Original English</summary>
>> Uh I forgot for a second.
</details>

>> “呃，老兄，兄弟，这真他妈太荒谬了，兄弟，碰到这帮他妈的家伙。我他妈忘了那是在手机上，兄弟。我们在这儿干嘛呢，哥们？对，在商业职场上你最不想听到的一句话就是：‘我忘了’。真他妈的见鬼，兄弟。”

<details><summary>Original English</summary>
>> Uh man, bro, this is [ __ ] ridiculous, bro, with this [ __ ] guy. I forgot what the that it's on a [ __ ] phone, bro. What are we doing here, dude? Yeah, that's the that's the number one thing you don't want to hear in business. I forgot.

[ __ ] [ __ ] bro.
</details>

>> 贾斯廷在这里工作还不到一年，至于他是怎么来到这里的——天哪。他原籍苏丹，之所以被雇佣是因为他曾制作了一段视频，为马克斯辩护，驳斥有关马克斯支持塞拉利昂血钻开采的指控。在那之后，贾斯廷向马克斯求职，马克斯给他寄了3000美元。贾斯廷不顾心存疑虑的父母的劝阻，买了一张飞往纽约的机票，他以前从未去过纽约，在Craigslist上找了间公寓，而现在他正在录音设备前挨骂。

<details><summary>Original English</summary>
>> Justin's been working here for less than a year, and how he ended up here, holy cow.

He's originally from Sudan, and he got hired because he made this video defending Max against allegations that he supported blood diamond mining in Sierra Leone. And after that, Justin asked for a job, and Max sent him $3,000, and against the better judgment of his skeptical parents, Justin bought a plane ticket to New York, where he'd never been, found an apartment on Craigslist, and now he's getting yelled at on tape.
</details>

>> “贾斯廷出了什么问题，你明白我说的意思吗？说句难听的实话，他就是他妈的偷懒走捷径，什么他妈的正事都没干！你知道……”

<details><summary>Original English</summary>
>> What happened with Justin, and you know what I'm saying? To be completely blunt, he just took the lazy [ __ ] route and didn't do [ __ ] And you know
</details>

>> 贾斯廷在这座城市认识的人几乎全都在这间办公室里。他根本没时间去交朋友。

马克斯在贾斯廷身上喘了口气，转向卖牙套的阿曼。阿曼把存有第二机位视角的手机递给马克斯看。

<details><summary>Original English</summary>
>> Pretty much the only people Justin knows in this city are right here in this office. He's not had time to make friends.

Max takes a breather on Justin, turns to Aman, who sells girls.

Aman hands over his phone with the second camera angle to Max, so he can watch it.
</details>

>> “而且这王八蛋的手机在这儿显示零电量。”

<details><summary>Original English</summary>
>> And this motherfucker's on zero battery over here.
</details>

>> “哦，是的。”

<details><summary>Original English</summary>
>> Oh, yeah.
</details>

>> “我的天哪。”

<details><summary>Original English</summary>
>> Jesus Christ.
</details>

>> “我一直在到处跑，”阿曼说。他确实在跑。我整个上午都看到他在到处飞奔。

<details><summary>Original English</summary>
>> "I was running around," Aman says. He was. I saw him zipping around all morning.
</details>

>> “你懂我意思吗？这并不难。你他妈像个有神智的人一样去睡觉，把你那该死的手机充上电，醒来之后准备随时待命。就这么简单。我不想坐在这儿刷手机，结果手机快没电关机了，兄弟。这里面拍到了这家伙脸部的极佳角度。”

<details><summary>Original English</summary>
>> You know what I'm saying? It's not hard. You [ __ ] go to sleep like a [ __ ] conscious person, you plug in your [ __ ] phone, you wake up, you're ready to go. That's all. I don't want to be sitting here scrolling, and the phone's about to die, bro. There's mad angles here of the guy's face.
</details>

>> 阿曼20岁。他从16、17岁起就断断续续在这里工作。他的指甲已经被咬得深可见肉。是的，他告诉我，确实有人在这些例会上哭过。阿曼自己在这些会上也哭过。但他以前打过棒球，习惯了被教练痛骂。他不会往心里去。另外补充一句，他说那天他上班时手机电量大概在70%左右。

马克斯在这次会议上会在各种话题之间跳来跳去。他会为一段视频录一段简短的旁白。他会表扬埃玛设计的订婚戒指大卖。“丹尼尔执行到位，次次如此。这才是做生意。米基，斯瓦鲁普，始终如一。”

但他反复出现的母题将是贾斯廷那段令人失望的视频，将其作为何为“非商业”的反面教材。找借口，不是做生意。

<details><summary>Original English</summary>
>> Aman's 20. He's worked here on and off since he was 16, 17. His fingernails are bitten right down to the flesh. And yes, he tells me, people have cried in these meetings. Aman's cried in these meetings.

But he used to play baseball, and he's used to being chewed out by the coach. He doesn't take it personally. And PS, his phone was at about 70% when he got to work that day, he said.

Max will slide in and out of various topics during this meeting. He'll record a quick voiceover for a video. He'll praise Emma for the hot-selling engagement ring she designed. Daniel's on point executing every time. That's business. Mickey, Swarup, consistent.

But his leitmotif will be Justin's disappointing video as an example of what is not business. Excuses, not business.
</details>

>> “这个发生了，那个发生了。然后又怎么了？”

<details><summary>Original English</summary>
>> This happened, that happened. Then what happened?
</details>

>> 撇开残暴不谈，我发现马克斯的讲话极具感染力。

<details><summary>Original English</summary>
>> Brutality aside, I find Max's speech mesmerizing.
</details>

>> “你离开了，你又回来了，一会儿这个，一会儿那个，一会儿是侄子们，一会儿是萨姆，一会儿在这儿，一会儿在那儿。事情永远办不成。”

<details><summary>Original English</summary>
>> You left, you came back, it was this, it was that, it was nephews, it was Sam, it was here, it was there. Never got done.
</details>

>> 一会儿这个，一会儿那个，一会儿在这儿，一会儿在那儿，推三阻四，小玩意儿，破烂货，珍珠，假珠子，碎屑，剪辑碎片，抽搐，偷懒。马克斯节奏分明，甚至押着韵脚。但在这种充满欺凌式的训斥诗韵中，他是在告诉他们：“你们能够做到这一点。如果你需要证明，你眼前看着的就是。我就是你们的现实。”

<details><summary>Original English</summary>
>> It was this, it was that, it was here, it was there, shuffling and buffling, tchotchkes and schmatkes, the pearls, the schmurls, the clippings, the schmippings, twitching and ditching. Max swings and he rhymes. But inside the bullying poetry of reprimand, he is telling them, "You guys can do this. If you need proof, you're looking right at him. Your reality is me."
</details>

>> “在商业领域里绝不应该说‘我忘了’这句话。‘我忘了’是瘾君子和流浪汉说的话。那才是说‘我忘了’的人群。我也会忘记。我嗨了的时候也会忘带钥匙，忘掉一些操蛋的事。明白吗？这就是客观事实。那是留给流浪汉的。

我的这个破事，我的那个烂事，我这里怎么了，我的电量只有4%，我把手机落在后面了，我干了……我他妈根本不在乎这些破事！我不想和这些有任何牵扯。为了你们自己好，行行好，保持每天随时待命的职业纪律。我知道你们回到家，身边围着一帮无所事事的人。我理解，兄弟。现实就是这样。

别让那些混账毛病沾染到你们身上，然后再传染给我。就是这样。我不想和一帮混混呆在一起，伙计。我他妈快40岁了，兄弟。”

<details><summary>Original English</summary>
>> "I forgot" is not a sentence that should be uttered in a business.

"I forgot" is for drug addicts and bums. That's what "I forgot" is for.

I also forget. I forget my keys, I forget some [ __ ] when I'm high.

Okay? That's just the reality of the situation. That's what it's for, for bums.

My [ __ ] is this, my [ __ ] is that, my [ __ ] is here, my [ __ ] is at 4%, I left the phone back there, I did the I don't give a [ __ ] about none of that [ __ ] I don't want to have nothing to do with it. Do yourselves a [ __ ] favor and have the business discipline of being ready to go every [ __ ] day. I understand you come home and you have a bunch of bums around you.

I understand that, bro. It is what it is.

Don't let that [ __ ] rub off on you so it could rub off on me. That's it. I don't want to be around bums, man. I'm [ __ ] almost 40 years old, bro.
</details>

>> 他告诉我，在雇佣大多数这些人之前，马克斯身边曾聚集了一帮被证明不可信任的人。有人偷他的东西，有人背叛他。

与钻石区的许多企业不同，马克斯没有任何家人和他一起工作。在这个街区，大半个世纪以来，父亲们一直在将生意传授给儿子然后交棒，而马克斯是孤身一人打拼出来的。一路摸爬滚打，建立起这个上个月销售额刚刚翻番的品牌。马克斯没有孩子，没有属于自己的家庭。高处不胜寒。

<details><summary>Original English</summary>
>> Before most of these guys were hired, Max had a bunch of people around him who turned out to be untrustworthy, he told me. People stole from him, betrayed him.

Unlike so many Diamond District businesses, Max doesn't have any family working with him. On this block, where for the better part of a century fathers have been teaching their sons the business and then handing it over, Max did it solo. Scraped and hustled and built this brand, which just doubled its sales last month. Max has no children, no family of his own. It's lonely up here at the top.
</details>

>> “你们所有人都是他妈的陌生人。你们没有一个是我的家人。没有一个人。Diamond Heritage是这家伙和他儿子开的。Akai是两兄弟和一个父亲开的。房东的堂表亲以及他妈的姻亲和他们的父亲。西蒙兄弟是亲兄弟。Prestige兄弟是他妈的亲兄弟。我是孤身一人在这儿，兄弟。面对一帮陌生人。这是不一样的游戏。我必须挑对陌生人，兄弟。我必须选对陌生人。”

<details><summary>Original English</summary>
>> All of you are [ __ ] strangers. None of you are my family. None of you Diamond Heritage is this [ __ ] and his son.

And the Akai is two brothers and a dad. The landlord's cousins and [ __ ] in-laws and their father.

Simon brothers are brothers. Prestige brothers are [ __ ] brothers. I'm here by my [ __ ] self, bro.

With a bunch of strangers. It's a different game. I got to pick the right strangers, bro. I got to pick the right strangers.
</details>

>> “谁跟我站在一起？谁会留下来陪我？”

会议快结束时，马克斯漫不经心地提到，今后有些人会保住工作，而有些人他需要好好慎重考虑一下了。

他以最令人胆寒的问题结束了会议，他把这个问题抛给了贾斯廷。

<details><summary>Original English</summary>
>> Who's with me?

Who's going to stay with me?

Toward the end of the meeting, Max casually mentions that moving forward, some people are going to have a job and some people I need to really think about carefully.

He ends it with the most dreaded question of all, which he puts to Justin.
</details>

>> “你喜欢这份工作吗？你喜欢这家公司吗？”

<details><summary>Original English</summary>
>> Do you like this job? Do you like this company?
</details>

>> “喜欢。”

<details><summary>Original English</summary>
>> Yeah.
</details>

>> 

<details><summary>Original English</summary>
>> [music]
</details>

>> 历时77分钟后，会议结束了。

<details><summary>Original English</summary>
>> After 77 minutes, it's over.
</details>

>> “《纽约时报》，对我们有什么最后总结吗？”

<details><summary>Original English</summary>
>> New York Times, any final thoughts for us?
</details>

>> “没有。”

<details><summary>Original English</summary>
>> No.
</details>

>> [笑声]

<details><summary>Original English</summary>
>> [laughter]
</details>

>> “我很高兴我的手机充饱了电。”

<details><summary>Original English</summary>
>> I'm glad I charged my phone.
</details>

>> “哈哈。好了，很好。如果你想要水或诸如此类的东西，伙计，给她拿瓶斐济水之类的。”

<details><summary>Original English</summary>
>> Yeah. All right, good. If you want some water or anything like that, get her a bottle of Fiji or something, man.
</details>

>> “不用，不用，我挺好。我没事。我有水。谢谢。”

大家回去工作了。我的第一反应是我不敢相信他竟然让我把刚才发生的一切录了下来。我的第二反应是，也许刚才发生的一切其实是专门演给我看的，一场表演。

<details><summary>Original English</summary>
>> No, no, I'm good. I'm good. I have water. Thank you.

Everyone goes back to work.

My first thought was that I couldn't believe he'd let me tape what had just happened.

My second thought was maybe what had just happened was actually meant for me, a performance.
</details>

>> “那次会议很有意思吗？”

<details><summary>Original English</summary>
>> Was that an interesting meeting?
</details>

>> “引人入胜。”

<details><summary>Original English</summary>
>> Fascinating.
</details>

>> “引人入胜。”

<details><summary>Original English</summary>
>> Fascinating.
</details>

>> “我有很多问题想问。”

<details><summary>Original English</summary>
>> I have so many questions.
</details>

>> “行。”

<details><summary>Original English</summary>
>> All right.
</details>

>> “最主要的问题就是，你刚才真的生气了吗？还是你没生气？”

<details><summary>Original English</summary>
>> The main one is like, were you actually mad? Or are you not mad?
</details>

>> “我生气了。”

<details><summary>Original English</summary>
>> I'm mad.
</details>

>> [笑声]

<details><summary>Original English</summary>
>> [laughter]
</details>

>> “好吧。”

<details><summary>Original English</summary>
>> Okay.
</details>

>> “那还不是我平时发脾气最厉害的时候，但我……我完全可能生气的。是的，很生气。我是说，听着，在这家公司里，你可不能放松偷懒、寄希望于天上掉馅饼。”

<details><summary>Original English</summary>
>> That's not as mad as I usually get, but I'm I could be mad. Yeah, mad. I mean, listen, you cannot be relaxing and wishing upon a star in this company.
</details>

>> “你们的生意不是火爆得发疯吗？你的表现可不像那样。”

<details><summary>Original English</summary>
>> isn't your business booming like crazy? You're acting like it.
</details>

>> “火爆？”

<details><summary>Original English</summary>
>> booming?
</details>

>> “我不知道……因为你在发脾气？”

<details><summary>Original English</summary>
>> I don't cuz you're mad?
</details>

>> “因为我在紧抓问题，我在推着它往前走。我不会满足于最低标准。”

如果他的员工被他说话的方式吓到了，那这份工作就不适合他们。“去他妈的情绪，”他说，“干活去。”

<details><summary>Original English</summary>
>> Because I'm pressing the issue and I'm pushing it forward. I'm not satisfied with the lowest common denominator.

If his employees are rattled by the way he talks, then this isn't the job for them. "Fuck their feelings," he said. "Get to work."
</details>

### 周一的回购与疑云：“拼接表”指控

>> 这所有的事情都发生在周五。到了周一早上，我第一件事就是回到楼上查看实习生希瓦尼和雷伊的情况。他们正忙着冲业绩，礼貌地请我离他们远点。

于是我闲逛回红色家具区，惊讶地在那里看到了格雷森——就是周五花了4.2万美元买下爱彼手表的那个家伙。

<details><summary>Original English</summary>
>> All that happened on a Friday. On Monday morning, I checked back in first thing with the trainees upstairs, Shivani and Ray. They were busy trying to make their numbers and politely asked me to get out of their faces.

So, I wandered back to the red furniture where I was surprised to see Grayson, the guy who bought the AP watch for 42K on Friday.
</details>

>> “你回来了。”

<details><summary>Original English</summary>
>> You're back.
</details>

>> “是的。我今天来卖表。”

<details><summary>Original English</summary>
>> I am. I'm selling a watch today.
</details>

>> “你开玩笑吧。”

<details><summary>Original English</summary>
>> You're kidding.
</details>

>> “不，我没开玩笑。”

<details><summary>Original English</summary>
>> No, I'm not.
</details>

>> “还是那块？”

<details><summary>Original English</summary>
>> The same one?
</details>

>> “同一块。我……我不喜欢银色的。”

<details><summary>Original English</summary>
>> The same one. I didn't I didn't like the silver.
</details>

>> “不，你在开玩笑。你要卖掉那块表？”

<details><summary>Original English</summary>
>> No, you're kidding. You're selling that watch?
</details>

>> “是的，对。我不喜欢银色的。我们准备……我们要看看他们能不能给我找一块金色的，但银色不适合我。”

<details><summary>Original English</summary>
>> I am, yeah. I don't like the silver. We're going to We're going to look out to see if they can find me a gold one, but silver doesn't work for me.
</details>

>> “但是金色的难道不是要贵得多吗？”

<details><summary>Original English</summary>
>> But, isn't a gold one going to be so much more money?
</details>

>> “是的，大概翻倍吧。对。但是它看起来更酷。”

<details><summary>Original English</summary>
>> Yeah, like probably double. Yeah. But, it looks cooler.
</details>

>> 他说那块金表会是送给他双胞胎哥哥的礼物。我问他在等什么，他和销售员戴维解释说，他们正在把表送到街对面的“手表医院”让埃迪检查，那是另一个展廊里的小摊位。我早些时候去过那里。TraxNYC回购的每一块手表都要经过检查，即使是他们之前经手买进过的手表，就像这块一样。这只是尽职调查，确保它没有被动过手脚。

<details><summary>Original English</summary>
>> The gold one, he said, would be a gift for his twin brother.

I asked what he was waiting for, and he and the salesman, David, explained that they were getting the watch checked out by Eddie across the street at the Watch Hospital, which is a little booth in another gallery. I'd been over there earlier. Every watch that Tracks NYC buys, they get it checked out, even if it's a watch they've bought before, like this one. Just due diligence to make sure it hasn't been tampered with.
</details>

>> “倒不是说……倒不是说我会有可能做出那种事，但这种情况并不罕见。我听说过很多故事，有人买了一块手表，跑去换成假的，然后试图拿回来退，显然我绝不可能做那种事，但这只是一道程序。”

<details><summary>Original English</summary>
>> Not that Not that I would ever do something like that, but it's not uncommon. I've heard in stories that people will buy a watch, go swap it out for a fake one, and try to bring it back in, which obviously then I wouldn't do something like that, but it's just procedure.
</details>

>> 我也听说过这种事。有人会把机芯拆下来——也就是手表的机械部件——换成假的，然后试图当作正品转卖。

<details><summary>Original English</summary>
>> I'd heard about this, too. People will pop out the movement, the mechanical part of the watch, swap it for a fake, and then try to resell it as the original.
</details>

>> 戴维插话说：“拿去检查只是一道程序而已，”他说，“并不是我不信任他。我完全信任他。”

<details><summary>Original English</summary>
>> David pipes in, "It's just procedure to have it checked," he says. "It's not that I don't trust him. I trust him fully."
</details>

>> 格雷森说：“嗯哼。”反正他很确定钟表医生埃迪很容易就能抓出假机芯。

<details><summary>Original English</summary>
>> Grayson says, "Uh-huh." And anyway, he's pretty sure Eddie, the watch doctor, would easily catch a fake movement.
</details>

>> “我相信肯定有几个明显的破绽。他只要检查一下那些地方，要是没问题，就再合上。至少我是这么想的，你懂吧。”

<details><summary>Original English</summary>
>> I'm sure there's a couple dead giveaways. He just looks for those, and if it's good, he closes back up. I would imagine at least, you know.
</details>

>> 在等待埃迪确认无误的前提下，TraxNYC已同意以37,000美元回购这块银色爱彼，这意味着在短短几天之内，格雷森在这次交易中就损失了5,000美元。他告诉我他懒得去讨价还价。

那天下午晚些时候，我上到14楼对马克斯做进一步采访。但当我们坐在那里聊天时，马克斯的总经理走到了门口。他说抱歉打扰，但我们这儿有一块手表出了点小问题。

<details><summary>Original English</summary>
>> Pending an all clear from Eddie, Tracks NYC has agreed to buy back the silver AP for 37,000, which means in the span of a few days, Grayson is out $5,000 on this deal. He told me he didn't bother to haggle.

Later that afternoon, I go upstairs to the 14th floor to interview Max some more.

But as we're sitting there talking, Max's general manager comes to the door. He says sorry to interrupt, but we've got a little problem with a watch.
</details>

>> “那么它出什么问题了？”

<details><summary>Original English</summary>
>> So what happened to it?
</details>

>> “我们基本上是在周五把它卖给那个家伙的。他今天回来，想按少了差不多5000的价格卖回给我们。”

<details><summary>Original English</summary>
>> We sold it to the guy basically on Friday. He came back today trying to sell it to us back for like 5,000 less.
</details>

>> “对。”

<details><summary>Original English</summary>
>> Right.
</details>

>> 另外几个销售人员也进来了。我很快意识到他们谈论的是格雷森。

<details><summary>Original English</summary>
>> A couple other sales people come in, too. I quickly realize they're talking about Grayson.
</details>

>> “在回购之前，我们做了尽职调查，检查了这块表。”

<details><summary>Original English</summary>
>> Now before buying it back, we did due diligence and we checked the watch.
</details>

>> “对。”

<details><summary>Original English</summary>
>> Right.
</details>

>> “结果查出来是假的。所以他基本上是拿了一块假表回来给我们。”

<details><summary>Original English</summary>
>> It's coming out fake. So he basically brought us back fake watch.
</details>

>> “是真的。所以他是把真假零件拼凑在一起了。”

<details><summary>Original English</summary>
>> is real. So he mixed and matched fake and real parts.
</details>

>> “哦，好的。”

<details><summary>Original English</summary>
>> Oh, okay.
</details>

>> “所以……”

<details><summary>Original English</summary>
>> So
</details>

>> 他们说他们认为他对这块表进行了“科学怪人式”的改装拼凑，现在正试图通过卖回来诈骗他们。

<details><summary>Original English</summary>
>> They're saying they think he Frankenstein'd the watch and that now he's trying to scam them by selling it back.
</details>

>> “所以基本上我们有几个选择，但其中一个方案是他们想直接告诉这家伙，你知道的，我们不打算买它。”

<details><summary>Original English</summary>
>> So basically one we have few options, but one of them they want to go with it to just tell the guy to, you know, we're not going to buy it.
</details>

>> “对。”

<details><summary>Original English</summary>
>> Yeah.
</details>

>> “是的，那是……”

<details><summary>Original English</summary>
>> Yeah, that's
</details>

>> “而且看起来他在社交媒体上也有一些粉丝。所以这可能会变成……”

<details><summary>Original English</summary>
>> So it appears that he has some social media following as well. So it might turn
</details>

>> “我们可以为此开战……”

<details><summary>Original English</summary>
>> we could go to war
</details>

>> “……为此闹大。”

<details><summary>Original English</summary>
>> over it.
</details>

### 先发制人的视频录制与交涉

>> “我们可以为此开战，”马克斯说。他没有要求查看任何文件，没有要求亲自看看那块手表，他根本不打算调查。他的得力助手们告诉他他们相信手表被动过了手脚。这就足够了。他立刻录制了一段先发制人的打击视频。

<details><summary>Original English</summary>
>> We could go to war over it, Max says. He doesn't ask to see any paperwork, doesn't ask to look at the watch itself, he's not going to investigate. His lieutenants are telling him they believe it's been tampered with. That's enough for him. He instantly records a preemptive strike.
</details>

>> “好的，那我们现在就来录。让我把它录下来。这就是摆在我们面前必须面对的真实生活现实。好吧，呃，看看我们怎么来处理这件事。

我们卖了一块真表，现在这家伙试图退回一块假表。好吧，他会迎来一个他妈的惊喜，好吗？我和弟兄们盯上这事了。关于这块表你了解到了什么，于米特？”

<details><summary>Original English</summary>
>> Okay, so let's just do it right now. Let me just record it.

And this is a real reality of life right here that we have to deal with.

All right, um let's see how we're going to do this.

We sold a real watch and now this guy is trying to return a fake one. Well, he's in for a [ __ ] surprise, all right? Me and the boys are on it.

What did you learn about this watch, Umit?
</details>

>> “是假的。我们卖给他的是一块保真原装表，现在我们要买回来，它成了假表。”

<details><summary>Original English</summary>
>> It's fake. We sold him an authentic genuine watch and now we're buying it back, it's fake watch.
</details>

>> “这不是我们卖出的那块表。表带是副厂改装的，但机芯是原装的。”

<details><summary>Original English</summary>
>> It's not the same watch we sold. The bracelet is after market but original movement.
</details>

>> “所以这是个拼装货。”

<details><summary>Original English</summary>
>> So it's Frankenstein'd.
</details>

>> “不到4天时间，他就乐意承担5000美元的亏损。这相当荒唐。他连争都没争一句。他就是认亏，然后想让我们给他电汇。”

<details><summary>Original English</summary>
>> Within 4 days, he was okay with taking a $5,000 hit. Which is pretty ridiculous. He didn't argue about it. He's just taking the hit and wants us to wire him.
</details>

>> “对，对，对，对。听着，听着，我不管你他妈的是谁。离我远点滚一边去，兄弟，好吗？”

<details><summary>Original English</summary>
>> Yeah, yeah, yeah, yeah. Listen, listen, I don't know who the [ __ ] you are. [ __ ] right off, bro, okay?
</details>

>> 有人提醒马克斯：“你见过这家伙的。记得吗？他给他朋友买了块劳力士。”

马克斯不记得了，这并不奇怪。他见过太多的陌生人。但我记得，“热爱纽约先生”。他们互称兄弟，格雷森还说过TraxNYC是钻石区唯一的诚实商人。

我惊呆了。我是说，假设格雷森真的做了这事，这也太明目张胆了。

我们刚刚还在夹层的休息区闲坐，聊起骗子有时会掉包手表的机芯。“我相信肯定有几个明显的破绽，”他曾说过，“倒不是说我会有可能做出那种事。”

而显然他确实没做那件事。他又一次——同样是涉嫌——做了相反的事。这些人声称，并不是内部零件是假的，而是外部零件是假的。表壳不是原装的。

他们解释说，当钟表医院的埃迪检查机芯时——正如格雷森知道他会做的那样——机芯是真的。只是手表的其余部分看起来不是真的。销售员安库尔告诉我，埃迪发现了人们通常不会去检查的微小差异。

但格雷森竟然在有记者在场、录音机开着、而且是在TraxNYC——整个钻石区里明眼人都知道店主随时可能大发雷霆的唯一地方——公然讨论这些事情。

格雷森是怎么做到如此沉得住气的？我简直不敢相信。

<details><summary>Original English</summary>
>> Someone reminds Max, you met this guy. Remember? He bought a Rolex for his friend.

Max doesn't remember, which isn't surprising. He meets so many strangers. But I remember, Mr. I love New York. They called each other brother, and Grayson said Tracks NYC was the only honest dealer in the diamond district.

I was stunned. I mean, assuming it was true that Grayson had done this, so brazen.

We'd just been lounging in the mezzanine lounge, talking about how sometimes scammers will swap out the movement of a watch. I'm sure there are a couple of dead giveaways, he'd said. Not that I'd ever do something like that.

And apparently he hadn't done that. He'd, again, allegedly, done the opposite. Instead of the innerds being fake, these guys were saying the outerds were fake. The watch case wasn't original.

They explained that when Eddie at the Watch Hospital checked the movement, as Grayson knew he would, it was real. It's just that the rest of the watch didn't seem to be.

Oncore, the salesman, told me Eddie had caught the tiny differences people don't usually check for.

But for Grayson to discuss it at all, with a reporter, on tape, at Tracks NYC, the one place in the diamond district where the smart money says the owner might go ballistic.

How had Grayson kept his cool?

I couldn't believe it.
</details>

>> “搞什么鬼？”

<details><summary>Original English</summary>
>> What the heck?
</details>

>> 我回到楼下，看看他们打算怎么处理这件事。

格雷森已经离开了大楼，所以现在他们不得不给他打电话。他们决定不公开指控他任何事，并让年轻的戴维来打这个电话，因为他是这笔交易的经手销售。

他很紧张。销售经理马库斯和安库尔给了他一些指导：不要无礼。别让他逼你给出解释。

<details><summary>Original English</summary>
>> I went back downstairs to see how they're going to handle this.

Grayson had already left the building, so now they have to call him. They decide they're not going to accuse him of anything, and that young David's going to be the one to make the call, since he was the salesman on this deal.

He's nervous. Marcus, the sales manager, and Oncore give him some pointers. Don't be rude. Don't let him force you to explain.
</details>

>> “我不会给他那些信息的。”

<details><summary>Original English</summary>
>> I'm not going to give him that information.
</details>

>> “别让他有备而来逼你说出……比如一个理由。”

<details><summary>Original English</summary>
>> And don't let him be ready to beat you into giving him a like a reason.
</details>

>> “对，就告诉他公司不想买这块表。”

<details><summary>Original English</summary>
>> Yeah, just tell him the company doesn't want to buy the watch.
</details>

>> “呃，是不是……”

<details><summary>Original English</summary>
>> Uh, is it
</details>

>> “我就说……”

<details><summary>Original English</summary>
>> I'm going to say
</details>

>> “因为不管……不管有没有人想耍我们，都没理由当个恶人。你知道的，就告诉他……”

<details><summary>Original English</summary>
>> Cuz there's a regardless regardless if anyone tries to [ __ ] us, there's no reason to be a [ __ ] You know, just tell him,
</details>

>> “不，我就说：‘嘿，兄弟，我们只是……’”

<details><summary>Original English</summary>
>> No, I'm going to say, "Hey bro, we just
</details>

>> “而且顺便说一下，我们完全有这个权利……”

<details><summary>Original English</summary>
>> And we are well within our rights, by the way,
</details>

>> “对，有权不……”

<details><summary>Original English</summary>
>> Yeah, to not
</details>

>> “不，我知道。”

<details><summary>Original English</summary>
>> No, I know.
</details>

>> “因为我们当时是最终售出。”

<details><summary>Original English</summary>
>> Cuz we final sailed it.
</details>

>> “赶紧……赶紧把这事搞定吧。”

<details><summary>Original English</summary>
>> Let's get it Let's get this over with.
</details>

>> “你们要开免提吗？”

<details><summary>Original English</summary>
>> Y'all want it on speaker?
</details>

>> “当然，我无所谓。”

<details><summary>Original English</summary>
>> Sure, I don't care.
</details>

>> “这真是一件非常不寻常的事。”

<details><summary>Original English</summary>
>> This is such like a very unusual thing.
</details>

>> “我很喜欢。”

<details><summary>Original English</summary>
>> I love it.
</details>

>> “嘿，兄弟。”

<details><summary>Original English</summary>
>> Hey bro.
</details>

>> “请在提示音后留言给……”

<details><summary>Original English</summary>
>> Please leave your message for
</details>

>> “该死。”

现在大概是下午6点，展厅已经对顾客关闭。戴维再次尝试给格雷森打电话。格雷森终于回电了。

<details><summary>Original English</summary>
>> Damn.

It's around 6:00 p.m. now and the showroom is closed to customers. David tries calling Grayson again.

Grayson finally calls back.
</details>

>> “这不是我们目前真正有兴趣收购的东西。”

<details><summary>Original English</summary>
>> It's not something we're really interested in buying at the moment.
</details>

>> 戴维保持着平稳的语气，告诉格雷森交易取消了。他随时可以过来把它取走。

<details><summary>Original English</summary>
>> David keeps his voice even, tells Grayson the deal is off. He can come by anytime and pick it up.
</details>

>> “这对我来说有点超出我的理解范围了，我猜这就是上面告诉我的原话。”

<details><summary>Original English</summary>
>> This is a little bit over my head and I guess that this is just what I've been told.
</details>

>> 最终他把电话交给了马库斯。

<details><summary>Original English</summary>
>> Eventually he hands the phone to Marcus.
</details>

>> “喂，我是TraxNYC的马库斯。请问有什么能帮您的？嘿，怎么了兄弟？你怎么样？”

<details><summary>Original English</summary>
>> Hello, this is Marcus from Tracks NYC. How may I assist?

Hey, what's up brother? How are you?
</details>

>> 我原本预判格雷森会当场崩溃认栽。我错了。

<details><summary>Original English</summary>
>> I predicted Grayson would immediately crumble.

I was wrong.
</details>

>> “不，我们只是……我们只是客户。我们……”

<details><summary>Original English</summary>
>> No, we're just we're just the client. We're
</details>

>> 他们并没有告诉格雷森他们的真实想法，而且他们也不打算发布马克斯录的那段视频。因为他们想避免就什么是真什么是假、什么是原装什么是赝品展开旷日持久的口水战。这样他们就可以直接跳过这一切，告诉他：“我们没有义务回购这块表。我们只是在行使不予回购的权利。”

随着对话持续拖长，马库斯态度坚定但保持着礼貌。在停顿间隙，我们大家都能听到马克斯在他们身后正和一位名叫克里斯蒂娜的金发模特拍摄手链广告，那名模特同时也是附近基地的海军陆战队中士。

<details><summary>Original English</summary>
>> They weren't telling Grayson what they really thought. And they weren't going to post Max's video. Because they wanted to avoid a protracted back and forth about what was true and what was false and what was real and what was fake. This way they can just skip all that and tell him, "We're under no obligation to buy back the watch. We're simply exercising that non-obligation."

Marcus is firm but polite as the conversation drags on. In the pauses we can all hear Max behind them shooting a bracelet ad with a blonde model named Christina, who's also a Marine sergeant at a nearby base.
</details>

>> “好的，我理解您的感受。您可以约个时间和戴维一起来。呃……在展厅这儿碰面完全没问题。他挂断了。”

<details><summary>Original English</summary>
>> Okay, I understand how you feel. You can schedule the time to come in with David. Um and I will not be a problem to be here in the showroom.

He hung up.
</details>

>> 

<details><summary>Original English</summary>
>> [music]
</details>

### 成人世界的生存法则

>> 他挂断了。

我现在很不自豪地意识到，我当时竟然有些失望。我其实是在期待一场正面对决。不仅是因为那可能会成为精彩的录音素材，更因为那一刻我渴望街头正义带来的肾上腺素刺激。渴望有人在电话里大吼：“你露馅了，混蛋。”

相反，他们全都表现得极其克制。

当戴维把电话转交给马库斯时，我曾听到他嘟囔了一句：“这真把我给整懵了。”

<details><summary>Original English</summary>
>> He hung up.

I realized now proudly that I was a little disappointed. That I was actually hoping for a showdown. Not just because it might have been exciting tape. But because now I was craving the adrenaline hit of street justice. For someone to yell into the phone, "You're busted, sucker."

Instead they'd been so controlled, all of them.

When David passed over the call to Marcus, I'd heard him mutter, "This is [ __ ] me up."
</details>

>> “我的意思是，最好的说法是，我是一个22岁的小伙子。在我迄今为止的人生中，我……我只跟我的妈妈、我的女朋友，也许还有我的几个朋友吵过架。你知道的，我以前不得不给客户传达过坏消息，但这次有点不太一样。你知道的，这……这不仅仅归结于……你知道，我在生我妈妈的气，或者我在生我朋友的气，或者他们在生我的气。它归结于——好吧，这是真实世界的事。这是一大笔钱。”

<details><summary>Original English</summary>
>> I mean, the best way to put it is I'm a 22-year-old guy. So far in my life I've I've only argued with my mom, my girlfriend, and maybe some of my friends. You know, I've had to give bad news before to clients, but this is something a little bit different. You know, it's it doesn't just come down to you know, I'm mad at my mom, or I'm mad at my friend, or they're mad at me. It comes down to, well, this is real world stuff.

This is This is a lot of money.
</details>

>> 

<details><summary>Original English</summary>
>> [music]
</details>

>> 现实世界充满了大鳄、冲突，以及试图从彼此身上掏钱的人。

<details><summary>Original English</summary>
>> The real world is full of sharks and conflict and people trying to take money from each other.
</details>

>> 

<details><summary>Original English</summary>
>> [music]
</details>

>> 这就是戴维正在学习生存的世界，马克斯的世界。

到此时为止，我已经接受了另一位员工告诉我的话：我见到的马克斯就是真实的马克斯。

<details><summary>Original English</summary>
>> That's the world David's learning to survive in, the world of Max.

By now, I'd accepted what another employee told me, that the Max I met is the real Max.
</details>

>> 

<details><summary>Original English</summary>
>> [music]
</details>

>> 在这个艰难的街区从事这项艰难的业务22年，将他塑造塑成了“人设马克斯”，如今这已与“真实人物马克斯”融为一体，无法分割。所以，是的，视频里的那个人就是马克斯，他在表演他自己，愤怒至极，又无比真实。

另一方面，我刚刚目睹了戴维、马库斯和安库尔上演了一场“反马克斯”操作：用极度克制得体的礼貌来解决问题——正是这种作为润滑剂的伪装维系着文明社会的运转，而这也是我大多数时候更愿意身处的世界。

<details><summary>Original English</summary>
>> The 22 years on this tough block in this tough business molded him into Max the persona, inseparable now from Max the person. So, yeah, that was Max in the video, performing himself, mad as a hornet, real as can be.

On the other hand, I just seen David and Marcus and Encore pull an anti-Max, solve a problem with aggressive good manners, the kind of fakery that greases civil society, where I prefer to live most of the time.
</details>

>> 

<details><summary>Original English</summary>
>> [music]
</details>

>> 员工为我打开了门，我开始往办公室走去。

还没走到47街和第6大道的拐角处，我就收到了格雷森发来的短信。

“你知道什么叫疯狂吗？”他写道。

我问了一些中立的问题，就好像我根本不知道发生了什么一样，实际上也是在演戏。

他解释了整件事。“对啊，看到那家店如此缺乏诚信真是让人吃惊，”他写道，“我想我早该预见到的。”

<details><summary>Original English</summary>
>> The staff unlocked the door for me, and I started walking back to the office.

Before I'd even gotten to the corner of 47th and 6th, I got a text from Grayson.

"You know what's crazy?" he wrote.

I asked neutral questions, as if I had no idea what was going on, faking it, in effect.

He explained the whole thing. "Yeah, just surprising to see lack of integrity from that store," he wrote. "I guess I should have seen it coming."
</details>

>> 

<details><summary>Original English</summary>
>> [music]
</details>

>> 我并不知道这块表到底发生了什么。格雷森后来告诉我，他确实回去把表取走了。他声称自己从未对它动过手脚。事实上，他把它卖给了德克萨斯州的一家手表商，对方表示又把它卖给了迈阿密的另一家手表商。

到目前为止，

<details><summary>Original English</summary>
>> I do not know what really happened with this watch. Grayson did go pick it up, he later told me. He claims he never tampered with it. He sold it, in fact, to a watch dealer in Texas, who says he sold it to another dealer in Miami.

So far,
</details>

>> 

<details><summary>Original English</summary>
>> [music]
</details>

>> 据我所知，还没有人投诉过。

<details><summary>Original English</summary>
>> no complaints, as far as I know.
</details>

>> 

<details><summary>Original English</summary>
>> [music]
</details>

>> 听着。

本期《Metro》由珍妮尔·菲弗制作，朱莉·斯奈德编辑。《Metro》幕后的制作团队包括布伦丹·克林肯伯格、阿尔文·梅拉特、丹尼尔·吉蒙德、科里·基尔甘农、本·费伦、菲比·王、简·格拉、杰西卡·韦斯伯格、阿妮塔·巴德霍、凯瑟琳·安德森、艾比·珀皮奇、麦克·米勒、安德里亚·洛佩斯·克鲁萨多、马特·纳德尔以及沃尔特·斯奈德。尼基塔·斯图尔特是《纽约时报》大都会版块的主编。

随着我们启动这个节目，如果您能帮我们广而告之，我们将不胜感激。在您的播客平台上关注本节目，或收藏它，如果您愿意的话甚至可以发表评论。另外，请在我们的社交媒体平台上找到我们。在Instagram、TikTok、Facebook上搜索Serial Productions。我们将发布故事征集帖，我们希望与身为听众的您共同制作这些故事。再次提醒，搜索Serial或Serial Productions就能找到我们。

特别鸣谢为本节目的推出提供帮助的众多人士：杰西卡·特斯塔、玛迪·马谢尔、凯尔·格拉迪洛、妮娜·拉桑、布莱克·奥姆斯特德、凯利·多伊、比尔·弗格森、皮埃尔-安托万·路易斯、泰勒·卡比特、佐伊·墨菲、马希玛·查布拉尼、雷纳·德赛、伊丽莎白·布里斯托、达娜·格林、杰克·布朗宁、西蒙娜·普罗卡斯、苏珊·韦斯特林以及萨姆·多尔尼克。

《Metro》由Serial Productions和《纽约时报》联合制作。

<details><summary>Original English</summary>
>> Listen.

This episode of Metro was produced by Janelle Pfeifer and edited by Julie Snyder. The producing team behind Metro includes Brendan Klinkenberg, Alvin Melath, Daniel Guimond, Corey Kilgannon, Ben Phalen, Phoebe Wang, Jen Guerra, Jessica Weisberg, Anita Badejo, Catherine Anderson, Abby Perpitch, Mac Miller, Andrea Lopez Crusado, Matt Nadel, and Walter Snyder. Nikita Stewart is editor of the New York Times Metro desk.

As we get this thing rolling, we would love it if you would help us get the word out. Follow the show on your podcast platform, or favorite it, or even comment on it if you're nice. Also, please come find us on our social media platforms. Search Serial Productions on Instagram, TikTok, Facebook. We're going to be posting callouts for stories, stories we hope to make with you, the listeners. Again, search for Serial or Serial Productions and you'll find us.

Special thanks to the many people who've helped get this show off the ground. Jessica Testa, Maddie Maciel, Kyle Gradillo, Nina Lassan, Blake Olmstead, Kelly Doe, Bill Ferguson, Pierre-Antoine Louis, Tyler Cabbit, Zoe Murphy, Mahima Chablani, Raina Desai, Elizabeth Bristow, Dana Green, Jack Browning, Simone Procas, Susan Westling, and Sam Dolnick.

Metro is a production of Serial Productions and The New York Times.
</details>

>> 

<details><summary>Original English</summary>
>> [music]
</details>