AI 时代的智能前沿:模型分工、商业护城河与个人智能体的复兴 a16z 2026-08-26

智能的下一代前沿:模型分工、商业护城河与消费级 AI 的复兴

: 为了帮我梳理关于这波令人力求丰盈的 AI 时代的一切,我想邀请**阿尼什·阿查里亚(Anish Acharya)**上台。

Original English

Jen: to help me break down all things uh around this incredible abundance. I'm gonna bring up Anisha Charia.

阿尼什: 你好。

Original English

Anish: Hi.

: 太棒了。嘿,阿尼什。本周早些时候我们在合伙人线下会上面,你跟我分享说你已经在使用 Grockbot,并且用它给自己买了一堆牛仔裤。所以,阿尼什,你想分享一下你买的是什么吗?

Original English

Jen: Awesome. Awesome. Awesome. Hey, Anish. Uh Anish and I were at the at the GP offsite uh earlier this week and and he shared with me that he's already running Grockbot uh and has purchased a bunch of jeans for him. So, Anish, do you want to do you want to drop what you purchased?

阿尼什: 真实的故事,绝对是真的。是的。所以,我准备透露一个重要的秘密——这可是受保护的知识产权(IP),那就是我基本上只穿 Frame 的牛仔裤。Frame 是个很棒的品牌。

Original English

Anish: True story. True story. Yes. So, I'm going to reveal an important secret um protected IP, which is that I mostly wear frame jeans. Frame is a great brand. Um,

: 而且 Grock Bots 是个非常棒的产品。

Original English

Jen: and Grock Bots is an awesome product.

阿尼什: 事实上,我想说 Grockbots 最本质的特征就是它的“足智多谋”(resourcefulness)。几天前,我上床睡觉前对它说:“嘿,帮我买一条受这些启发而设计的牛仔裤。”我拍了一张我当时穿的牛仔裤的照片。我说:“预算不要超过 500 美元,搞定它。”第二天早上醒来,它已经做好了调研,找到了一条牛仔裤——版型相同,颜色不同,然后用我的信用卡完成了购买,并且衣服已经在配送路上了。因此,我认为这种场景我们以后会越来越多地看到。我们现在已经具备了这样的能力,而接下来的许多突破将来自于这种自主解决问题的能力,以及以大多数消费者能理解的方式交付的产品架构。

Original English

Anish: Actually, I'd say the defining characteristic of Grockbots is sort of resourcefulness. You know, I went to bed a few nights ago and said, "Hey, buy me a pair of jeans that are inspired by these." I took a photo of my current jeans. Um, I said, "Don't spend more than $500 and get it done." I woke up in the morning and it had researched, found a pair, same fit, different wash, used my credit card, purchased them and they're on the way. So, I think that is going to be something that we see more and more of. We already have the capabilities and now a lot of the kind of unlock will come from resourcefulness um and also the kind of product architecture delivered in a way that most consumers um can understand.

: 太棒了。是的,我告诉我的团队,我打算设置我的机器人去把我堆在家里、答应我丈夫要在过去两年里卖掉的那些闲置物品处理掉(笑)。这就是我本周末的计划。那么,阿尼什,我们刚才提过一个问题:今天这些 AI 领头羊中,谁会在三年后成为明显的赢家?你的看法是什么?

Original English

Jen: Awesome. Awesome. Awesome. Yeah, I told my team that I'm going to set my bot to finally take care of the pile of things I've been promising my husband that I'm going to sell [laughter] for the last two years. That is the project for for this weekend. Uh so Anish, we asked the question earlier, which one of today's AI leaders will be the clear winner in three years from now? What's what's your take?

阿尼什: 我是一个坚定的“多赢家”主义者,而且我看现场的很多同行也和我有相同的看法。我的意思是,如果你看看过去两周里发生的事情,xAI 在模型方面几乎从一个甚至算不上真正竞争对手的状态,跃升为前三名之一。我们非常神奇地从双雄对决走向了三足鼎立。而且,如果从一整年的跨度来看,我们经历了 Anthropic 曾让人觉得极其强势、无懈可击,到 OpenAI 随后打出了非常漂亮的三个月翻盘战。OpenAI 推出的新模型非常出色,ChatGPT 桌面应用也做得很棒。我们正在看到这些前沿实验室朝着不同的方向进行专业化分工。尽管彼此竞争,但他们都在疯狂增长。同时,xAI 和开源权重模型也表现得非常不错。所以我绝对属于“多个赢家共存”的阵营。

Original English

Anish: I'm a many winners guy and I see I'm in good company with many of you. I mean, if you look at what's happened in the last two weeks, um, you know, XAI went from not even being a real contender on the model side to being, you know, one of three. So, we extraordinarily went from a two-horse race to a three-h horsese race. And, you know, even more broadly over the course of the year, we went from anthropic feeling like they were so dominant, they could do no wrong to OpenAI who's just had an excellent three months. You know, the new models are exceptional. The new codeex harness and chatgpt desktop app is very well done and we're seeing the sort of specialization in different directions of these labs. They're both growing like crazy, you know, despite each other's continued successes. Um, XAI and as openweight does well. Um, so I'm definitely in the many winners camp.

: 是的,看到 X(原推特)上的舆论动向也很有意思,虽然它不一定代表未来完美的风向标,但往往是开发人员情绪的早期风向标。最近大家似乎对 Claude 在代币使用限制等方面有很多吐槽。开发人员在这方面往往是“现实”的,哪里有最新、最强、最好的模型,他们就会去哪里。特别是在过去的六到八周里,我认为我们在开发者活动流向方面能看到一些非常有趣的变动。显然,Anthropic 计划在今年晚些时候上市,这吸引了极大的关注。那么,这正好带我们进入今天讨论的核心主题:智能的下一代前沿将在哪里,又会是什么?

Original English

Jen: Yeah, it's interesting to see the sentiment also on X, which is not always a perfect, you know, uh, weather vein for the future, but but oftentimes a early indicator of at least where developer sentiment is. And there's been a lot of push back from Claude it seems like recently on people uh in terms of token usage etc. And so you know developers tend to be fair weather fans on these things they will go where the latest and greatest and very best model isn't and particularly the last six to eight weeks I think we're going to see some very interesting um traction in terms of the flow of activity but obviously anthropics going public uh later this year um and also you know there's a lot of lot of keen interest on this. So with that uh that actually brings us straight into the topic of discussion today. So where where and what is next in the next frontier of intelligence.

智能的下一代前沿:模型分工与宏观趋势

阿尼什: 太棒了。谢谢你,詹。那让我为大家梳理一下今天的议程,大家如果有任何问题随时打断我。我们首先来聊聊宏观层面以及市场发生的变化。接着,我们会深入探讨整个应用层,聊聊为什么应用本质上是“智能原语”(intelligence primitive)的商业产品化。最后,我们来谈谈消费端。随着 Grockbots 和其他一些新产品的发布,消费端在过去几周里其实非常有趣。好,希望我们的好朋友利奥波德·阿申布伦纳(Leopold Aschenbrenner)不介意我在这里拿他的《局势感知》(Situational Awareness)开个小玩笑。下一页,谢谢。好的,听着,我认为关于“AI 是否是泡沫”的讨论已经被过度讨论了,或者说已经讨论得非常充分了。其实更少被提及、且属于非常规(out-of-distribution)的话题是:如果我们对 AI 的乐观程度其实还不够呢?如果你看看一些底层指标,它们指向的基本上是“无限的需求”和“极度受限的供给”。比如 NVIDIA B200 芯片,即便对于某些并非最顶尖的 GPU,其按小时计费的租赁价格依然在上涨。这非常反常。通常情况下,硬件及算力成本应该是高度通缩的,而现在的溢价说明了供给极其紧缺且需求无限。所以,基于这些二阶指标,我们正在深入探讨对未来保持乐观的理性依据。之前 SaaS 板块的剧烈波动是洞察市场心理的一个有趣窗口。今年二月份,当许多 SaaS 股票遭遇 30% 到 40% 的回撤时,我们就指出市场过度看空了软件行业。果不其然,现在很多软件公司的股价已经从低点反弹了 40%。我不太确定我们集体折腾这一圈达成了什么,但我可以重申我们当时说的话,这在今天依然成立:对于企业来说,软件支出仅占其总预算的 8% 到 12%。它并不是支出的主要大头。因此,为了省这点钱而用 AI 代码代理去“凭感觉编程”(vibe-code)自己公司的工资发放系统或 CRM 软件,其收益非常有限,但潜在的灾难性风险(如合规漏洞、发薪错误)却是无限的。这也是为什么大多数企业级软件今天依然需要极高的精确度,而这正是目前的 AI 编程代理人(coding agents)所无法保证的。不过,确实发生了一件事——潮水正在退去。过去许多依靠巨额股权激励(SBC)来粉饰财报、扭曲经济表现的 SaaS 公司,其真实境况现在已经暴露无遗,他们必须加速转型,否则就只有死路一条。因此,虽然 SaaS 市场的处境没有前几个月大家集体想的那么暗淡,但它们依然面临着一些生存挑战。此外,关于“护城河”也有很多讨论,比如“AI 时代是否还有护城河?护城河是否不复存在了?”这非常滑稽,因为如果你去读一读关于护城河的经典著作,比如我最喜欢的《七大力量》(Seven Powers),你会发现绝大多数的企业护城河实际上根本不会受到“廉价、充沛的智能”的影响。当你思考网络效应、规模效应(体现在分发渠道上)、品牌效应(这在硅谷经常被低估)时,这些力量依然和以前一样强大。再强大的 AI 编程助手也不会让耐克变得不再是耐克。而 Instagram 的核心壁垒也从来不在于编写其 App 代码的难度,而在于其背后的庞大社交网络。因此,我认为大部分传统护城河依然稳固,并且对于构建复利价值至关重要。不过,确实有少数护城河正面临威胁,其中最明显的就是“集成护城河(integration moat)”。众所周知,SAP 的系统集成和迁移极其复杂,甚至从一个版本升级到下一个版本都可能给企业带来生存级的风险。而 AI 编程助手将让这种集成工作变得极其轻松。因此,对于那些历史上靠提供集成服务为生的系统集成商(SIs)和全球系统集成商(GSIs),其未来的核心价值到底是什么,现在面临着巨大的疑问。我确实认为这类集成壁垒正处于危险之中,但至于其他的传统壁垒,它们依然存在,且和以往一样重要。

Original English

Anish: Amazing. Thank you Jen. So let me tee this up for everybody. Um and please hop in if you've got questions. So let's first cover the kind of macro and what's happening um at a market level. Then we're going to hop into the application layer broadly and sort of talk through why applications are the productization of the intelligence primitive. And then finally let's talk about consumer. you know, with the launch of Grockbots and a few other products, it's actually been a very fun um couple of weeks in consumer. Okay. uh hopefully our our dear friend Leopold doesn't mind me poking a little fun at him here with situational awareness, please. Next. Um all right. Look, I think that the kind of case for this being a bubble um is over sort of discussed or at least fully discussed. I think actually the out of distribution topic that's less discussed is what if we're insufficiently optimistic? And if you look at some of the underlying indicators, what they point to is essentially infinite demand and highly constrained supply. You know, things like B200, which is a non sort of cutting edge GPU prices going up on a per hour basis. That is very uh strange. Normally, we see these things be highly deflationary and it sort of points to very constricted supply and essentially infinite demand. So we're thinking and talking a lot about what's the kind of informed case for optimism here given some of these second order indicators. The SAS bubble was a very or the SAS sort of uh you know whipsaw was an an interesting peak into market psychology. You know back in February when we saw this you know 30 to 40% draw down on a bunch of SAS names. We said that the market has oversold software. Lo and behold here we are many of those names are back up 40%. So I'm not quite sure what we collectively accomplished, but I'll tell you what we said then, which is still true today, which is for the enterprise, software spend is 8 to 12%. It's just not a huge proportion of spend. So the upside to vibe code your own payroll or CRM is not particularly high. The downside is essentially unlimited. You know, obviously there's all kinds of sort of compliance implications of not getting things like payroll right. So most enterprise software today demands a level of precision that just isn't afforded by coding agents. Um the the one thing that has happened though is the sort of tide has receded. So for a lot of SAS companies had a ton of SBC and you know things that distorted their economic performance. I think that's very much um visible now and they're going to have to sort of accelerate or die. So, so less bleak for the SAS uh sort of market than perhaps we all collectively thought for a few months there. But still some sort of existential questions to address. You know, there's been a huge sort of discussion of moes. Are there any moes? There's no more moes. And it's it's very funny because if you actually study u moes, which I think are most famously codified in the book seven powers that's one of my favorites. The vast majority of moes actually are not affected by abundant lowcost intelligence. You know, when you think about network effects, scale effects, which shows up in distribution, brand effects, which we tend to discount in Silicon Valley, these things are as good as they've ever been. You know, no amount of coding agents is going to make Nike not Nike. And Instagram, um the power of Instagram was never the complexity of building the Instagram app. Of course, it was the network behind it. So, you actually think the majority of modes are as good as they've ever been and and of course are still crit critical to building compounding value. There are a couple of modes that are exposed. For me, the integration mode is the most obvious one. You know, SAP is is famously complex to integrate into and out of that it's a sort of existential risk to even migrate from one version of SAP to the next. Coding agents makes this dramatically better. I think there's a bit of an existential question actually for SIS and gsis as to what will their value be when they've historically been this sort of point of integration. So, I do think this moat is a little bit at risk, but for the other traditional modes, they persist and they're as important as they've ever been.

: 是的,我认为这是一个非常关键的概念。当你开始思考企业中哪些岗位是创造“超额价值”(alpha-creating)的,通常是产品、销售、工程、研发;相反,哪些岗位是偏支持性或行政性的(尽管“行政”听起来有点贬义,但它们确实是支撑性岗位),比如法务、人力资源、财务等。我们认为,目前正在浮现的合理企业架构是:对于像销售或产品这种收益空间无限(unlimited upside)的岗位,你永远应该使用最顶尖的前沿模型 Token(frontier tokens)。原因在于,你无法估量一个全新产品功能的推出或成功签下一个大客户能带来多大的商业价值,它的天花板是无限的。因此,哪怕新模型(比如未来的 GPT-5/6)只聪明了 1 个 IQ 点,为其支付更高的价格在经济上也是完全合理的。相反,如果是像财务这样的职能,你结账结得再好也只能是“百分之百准确”,不存在“比准确还优秀 10 倍”的说法。由于这种收益空间有限(bounded upside)的属性,使用开源权重模型(open-weight models)结合强化学习(RL)来优化成本曲线,在商业上就显得更为划算。在我们展开下一个话题前,我想多聊两句,因为这是一个巨大的争论点。尤其是前几周 Kimi 模型发布时,市场因为其极具竞争力的价格优势引发了大量讨论。但正如我们投资的 Decagon 创始人 Jesse Zhang 撰文所指出的,在很多维度上,对于像 Decagon 这样的企业,开源实际上是他们唯一的出路,这不仅仅是因为成本,更是因为他们能够对模型进行本地化部署、专有数据训练和精细微调。所以,阿尼什,你能否帮我们剖析一下这种技术配置?聊聊其中的细节,以及为什么即使大厂在打价格战,创业公司在开源生态的“丰饶”之下依然无需过度焦虑?

Original English

Jen: Yeah, I think this is a really important concept. You know, as you start to think about what are the job functions in the enterprise that are alpha creating, it's typically product, sales, engineering, research, and conversely, what are the job functions in the enterprise that are sort of maybe administrative is is uh too uh too uh bleak, but they are supporting other functions, legal, um HR, finance, etc. We really think that the kind of rational architecture and the one that is emerging is that for jobs that um have unlimited upside like sales or product you always want to use frontier tokens. And the reason for that is you just don't know what the value of the new product feature or closing a customer account is. It's effectively unbounded and therefore it's economically rational to pay almost any price for a model that's even one IQ point smarter. You know, your Fable 5 or your Gro uh or your um GPT56. Conversely, when you talk about something like finance, you know, the best way to close the books is accurately. You can't close it, you know, 10x better than accurately. So, as a result, you kind of have this bounded upside problem where it makes sense to use openw weight models with reinforcement learning for the kind of paroefficient um cost curve. Maybe before we go off this one because this is a big debate and and again when Kimmy dropped a few weeks ago there was a lot of consternation uh about this this topic just given the relative cost which was the focus of of the topic of discussion. But you know um our our founder Jesse Zang from Decagon dropped this great post around the fact that in some respects and for a lot of companies like Decagadon open source is actually the only option. It's not just cost. It's that they can actually localize it, train, fine-tune it. And so maybe unpack a little bit of that configuration. Talk through the the nuances there and why folks shouldn't be concerned even though that is the case for startups that there's a lot in the way of abundance around this topic.

模型分工与垂直集成

阿尼什: 是的,我想说目前的一个核心趋势在于,不同的模型拥有各自的“比较优势”(comparative advantages)。这些模型关注的重点甚至往往是相互冲突的。比如,你能在市面上看到一类具有高度强迫症倾向的模型。它们极其死板、严谨。GLM-5.2GLM-5.3 就是典型代表,它们非常听话,只会严格执行你下达的指令,绝不多做半步。同时,我们也看到了像 Kimi K3 这样更加开放、大胆且极富创造力的模型。这两种思维方式在企业中都有其对应的职责,而这两种模型的思维逻辑往往是背道而驰的。这就是为什么你会在实际业务中选择多模型并存。另外,强化学习(RL)的微调也非常关键。如果你能针对特定领域的推理轨迹(reasoning traces)去专门训练模型,你就能在这个垂直领域为你的客户积累起复利般的优势,从而使你的模型在解决该特定问题时,表现超越任何通用的基础大模型。据我所知,Harvey 在这方面就取得了非常惊人的成果。当然,这种强化学习的代价是牺牲了模型的“通用性”。一个被微调到极致去解决法律问题的模型,在面对复杂的理论数学题时可能就显得有些吃力了,但对于 Harvey(专注法律)或 Decagon(专注客服)的场景来说,这完全不是问题。所以,这种基于开源权重模型的“专用化调优能力”是非常独特的,也是许多创业公司选择它们的根本原因。自今年一月以来,我们学到了太多东西,整个行业变化太快了。在年初的时候,大家对于 Anthropic 发布所谓的“法律插件”感到极度恐慌,当时 Thomson Reuters 等一众传统法律巨头的股价都应声大跌。但说到底,那些所谓的插件其实只是一堆长提示词的压缩包罢了。那时候大家都在担心大模型实验室会不会向上集成,直接吞噬应用层。然而,我们现在看到的恰恰相反:前沿实验室确实在进行垂直整合,但他们是在向下整合,进入推理(inference)和算力(compute)层。现在回过头来看,这其实非常合乎逻辑,因为推理的算力负荷是高度同质化的,容易通过规模效应形成壁垒。相反,应用层充满了各种个性化的复杂需求,包括定价机制、产品包装以及不同行业客户的采购习惯等。因此,向上做应用是一个重资产且运营成本(OPEX)极高的选择。至于“模型平庸化”的讨论,如果你每天都在使用这些模型(我个人的习惯是,每当有新模型发布,我都会用它去写一些或大或小的项目),你就会意识到它们绝非千篇一律的普通商品,它们在垂直领域有着极强的比较优势。比如,OpenAI 的模型在日常知识工作上表现极其优秀,配合其精心设计的 ChatGPT 桌面端,成为了处理表格、PPT 和文档的完美容器。而 Anthropic 的模型则极其贴合程序员的直觉,从终端 UI 的设计到代码规划和测试,都透露出对软件开发流程的深刻理解。这就像是人类的大五人格一样,一个模型不可能同时做到极度发散又极度严谨。当你需要解决财务审计问题时,你需要严谨的强迫症模型;当你需要做 UI设计时,你需要发散的创造性模型。这就是企业需要“多模型协作”的原因。在很多产品类别中,多模型聚合能够发挥出“1+1>2”的威力。这就像 Expedia 一样,用户不需要分别去美联航、达美和西南航空的官网比价,他们只需要一个聚合平台。在 AI 辅助编程领域,Cursor 也采用了类似的架构——用最前沿的模型来进行代码架构规划,用更轻量、更便宜的模型去执行具体的代码编写。你必须通过一个优秀的产品外壳(product harness)去调度不同的模型。在多媒体创作领域也是如此,ElevenLabs 擅长音频,Black Forest Labs 擅长视频生成,而正确的产品方法应当将这些最强单项能力无缝集成到一个界面中。通过多模型对抗或集成分析,我们能得到更可靠的结论。这正是应用层创业公司的巨大机会,因为大模型厂商受限于商业利益,往往只能推荐自家的模型,而应用层则可以自由调度全网最优秀的模型。

Original English

Anish: Yeah, I mean one of the big topics that we're seeing or one of the big trends is that there are just one there are sort of comparative advantages of different models. So and the models often have sort of areas of focus that are almost at tension with each other. So you see a certain set of models that have a high degree of neuroticism. Like there sort of autistic models. GLM52 and GLM53 are great examples of this where they're very literal and they'll only do exactly what you told them to do and nothing more. Then we're seeing models like a K3 um that are just much more sort of open and they're very presumptuous and they're creative and there are roles for both types of models in the organization and and often the sort of shapes of those minds if you will are at odds with each other. So that is like one reason you actually want to have multiple models. The reinforcement learning is a really important point. Um you know if you actually have a problem that you can specialize the model around with your reasoning traces, you can start to create this compounding advantage in your domain for your customer base where you're able to shape the intelligence to be better than any general intelligence for your problem. I know Harvey's had some great results with this as well. Now the trade-off of that kind of reinforcement learning is you lose generality. So if you have the best sort of model that's fine-tuned for solving legal problems, it may not be uh great at solving sort of theoretical math problems and that's okay for Harvey's uses or in the case of decagon customer support. So this sort of openw weight specialization property is something that's very unique and one of the reasons our startups are selecting them. This is also a big topic. We've learned so much since January. We should really do this monthly gener. Yeah. I mean honestly we there's just so much changing. So in January February there was a lot of discussion and it's it's very idiosyncratic and interesting. You know anthropic quad released what is called a legal plugin. You know plugins are just collections of skill files. You can think of it as a zip of skill files. Skill files are just prompts. They're just long prompts. And there was this huge panic and all of a sudden Thompson Reuters and a bunch of other sort of uh you know big legal names traded down dramatically. But those were really just prompts. And there's a lot of discussion about if labs were going to integrate vertically integrate up into the application layer. Instead, we've seen the very opposite, which is yes, they are vertically integrating, but they're vertically integrating down into inference and compute. It's actually logical now um in hindsight because the workloads for inference are very homogeneous. So, you can build enormous scale in one part of the value chain. Whereas when you think about the application layer, you know, you've got so many idiosyncrasies and unique needs in terms of pricing, packaging, um, sort of productization, how the market wants to buy. So, it's actually a much more challenging and opex heavy proposition to move into the application layer versus moving down into the inference layer. And this is the point I alluded to earlier, which is sort of this discussion of model commoditization. And you know if you use the models every day which I do I sort of hold myself to a standard of making something either small or big with every model that comes out you you start to appreciate the fact that these things are are not commodities that they they have comparative advantage at a domain level. So a great example is open AI with their new um GPT models are just so so good at knowledge work. The harness is also very well set up for knowledge work. You know if you've used the chat GPT desktop app you know what I mean. If you haven't please install it. It's very very cool and interesting and it's the perfect sort of when I say harness I kind of mean kind of of product container like a browser. Um it's the perfect product container to do spreadsheets and slide presentations and written documents and all of that type of work. If you look at cloud code which many of you I'm sure have used it's just so oriented towards software engineering you know it's in a terminal UI. Everything from the small design decisions to the areas in which it specializes like code planning and code testing is oriented towards the software engineer and there are many trade-offs both products are making for that sort of respective specialization. So one you've kind of got this domain level specialization that's already occurring and then two as I mentioned earlier you've got this sort of I think of it as the big five sort of personality traits if if folks have studied that you know you can't be both highly open and highly neurotic. Um, and you know, sometimes when you have an intelligence you're applying to an accounting problem, you want neuroticism. When you're applying it to a design problem, you want openness. So you actually have a need for both types of minds in the organization, which is why you would select something like a GLM53 versus a Kimmy K3. So definitely not commodities in our view. This is an important point. You know, there are many product categories in which model aggregation delivers a greater than sum of parts outcome. And you know, a good metaphor for this is Expedia. You know, it's so much more useful to use Expedia than it is to go to United, then to go to Delta, then to go to Southwest. You just want a single place where you can benefit from seeing every airline's inventory. Similarly, you know, in coding, we're actually seeing this with cursor a ton where you want to do a very frontier model for planning, for example, but then you can use a lesser model for execution and you really need to have one product harness or sort of product architecture that lets you use multiple models. Creative Tools is another great example where you've got, you know, models that specialize in different modalities. So you've got something like an 11 Labs which of course is incredible at voice music as well and then you've got something like Black Forest which is doing such an excellent job in kind of video and and creative direction and the correct product is to bring all of these together into one shell. And then finally research and decisions. We see this all the time where you know the models are trained with sort of non-over overlapping data sets often. So you're able to just get more information by running the same query through many models adversarially and then having a separate model sort of help you converge. This is a place where the application layer really shines because labs of course are both incentivized and structurally only able to provide their own in-house models. You as an application sort of aggregator can provide the best of breed.

企业级工作流与 AI 代理

: 好的,让我们进入应用层。应用层最关键的一点在于:智能只是一种“技术原语”,就像购买云服务(Cloud)是一种原语一样。Salesforce 做了什么?它实际上是把 AWS 提供的云端底层技术打包,转变成了一套 CRM 软件,从而为不同的客户群体创造了实实在在的商业价值。AI 应用层也是相同的道理。拥有原始的智能模型确实很棒,但你依然需要像 Harvey 这样的应用,把大模型能力转化成法律行业的实际生产力。信用合作社(Credit Unions)也是一个非常典型的细分市场。他们对于采购软件的习惯、产品化落地的要求,以及对自身业务发展的愿景都有着极其独特的想法。绝大多数信用合作社并不想通过 AI 裁掉一半的员工,相反,他们希望业务量能翻倍,并且在扩招的过程中保持良好的利润率。这说明了他们对“智能原语”如何服务于自身业务有着非常特定、具体的期待。而应用层的创业机会,就在于去贴身满足这些垂直市场的特殊需求。这涉及到一个更高级的商业概念:AI 的应用方式正在从简单的“单次提示词”演进到“将模型放入工作流循环(loops)中”。“Agent(代理)”这个词现在被滥用了,但剥离那些概念包装,Agent 实质上就是把一个模型放进一个由工具、记忆和指令组成的闭环里。软件开发就是一个绝佳的例子:用户报告了一个 Bug,系统自动重现它,自动生成修复方案,并自动测试验证。如果是低风险的修复,系统就会自动合并代码并上线,并给用户发邮件说:“您反馈的 Bug 已修复。”如果是高风险的修改,则引入人工审核。通过这种方式,企业收到的每一个 Bug,都可以通过这个“编程闭环”自动解决。当你把这个闭环逻辑套用到企业运营的其他环节——比如价格优化、供应链采购时,这些日常的商业循环同样可以被模型完全自动化。而最宏大的商业想象空间在于“全局业务闭环”。例如,当大模型分析了全局业务数据后,甚至可能跑来对你说:“嘿,我认为我们应该在墨西哥的蒂华纳开设一家分店。”显然,AI 无法在物理世界里替你开店,但它能以极其深远的角度对公司的全局业务决策提供辅助,这太惊人了。这就是 AI 驱动企业自动化的真正未来,而辅助编程只是率先向我们展示这一前景的预演。正像**马克·安德森(Marc Andreessen)**常说的,我们应该把它们看作是一个个“行业”(industries),而不仅仅是一个个“市场”(markets)。在软件开发这个智能原语的栈里,每个产品都在各自的生态位上发光发热。Claude Code 为专业开发者提供了深度接触底层代码的强大能力,而 Replit 则为完全不懂代码的小微企业主提供了极佳的简易表达层。这些都是在围绕智能和编程原语进行不同维度的定价、产品化和包装。因此,我们评估这些 AI 项目时,必须将其视为对整个产业链和行业的重塑,而不仅仅是争夺一个简单的软件市场。

Original English

Jen: Okay. let's jump into the apps layer. Now the key point about the application layer is that intelligence is a primitive just like buying cloud is a primitive and what does Salesforce do? It sort of takes the you know AWS cloud primitive and turns it into CRM software that delivers an economic outcome for all of their customer segments. The same thing is true of the AI application layer. You know it's great to have the raw intelligence primitive but you really need Harvey to turn that into an economic outcome for the legal industry. Similar for somebody like credit unions is a really interesting market segment where they're so idiosyncratic in how they want to buy products, how they want the product sort of productized and and the shape of the ambition for their market. You know, most credit unions don't want to decrease their headcount by half. They want to double it, right? And they want to double it while having a an economically performant business. So, it's just a very specific way that they see the intelligence primitive playing out in their market segment. and the application layer's opportunity is to be the one that delivers that. This is a bit of an advanced concept, but I think an important one. If you look at the kind of way that the evolution of AI use um has gone, it's gone from prompting models to putting models in loops. You know, the the term agent is overused, but agent is just a model in a loop with sort of tools and memory and a few other things. A great example of this is coding. You know, we've all seen this from um software companies, which is a bug gets reported, it gets reproduced, a fix gets generated, it gets verified. If it's a low-risk fix, it gets integrated and shipped and maybe the customer gets an email saying your bug was fixed. If it's a high-risisk change, perhaps a human reviews it. But that way, every bug that actually gets reported to the enterprise now gets autonomously fixed through this coding loop. As you start to take that idea and apply it to other parts of the business, things like price optimization, things like procurement, these are very natural sort of business loops that occur that can be fully automated by these models. And then perhaps the most ambitious type of loop is the business loop, which is hey, you make a change that's very crosscutting to the business and the model comes back and says, hey, I think we need to open a branch in Tijuana. Now the model can't do that autonomously but it can make a change at the sort of surface level of the entire business which is extraordinary. This is how enterprise automation is going to occur through AI and I think for me coding has just been over and over again an illustration legal is another great area of industries not markets. This is something that Mark says and he's so right which is if you look at intelligence as a primitive let's think now about coding intelligence as a primitive. All of these products are working in their sort of respective areas of the stack. You know, Quad Code does such an excellent job of kind of exposing the raw hardware, so to say, to the developer all the way up to replet, which is a great abstraction layer for the average small business owner that's unfamiliar with code. These are variations of sort of pricing, producting, pack, productization, packaging for the coding primitive and intelligence and all of them are working as a result. So, I think a big mental model shift for us is ensuring that we're assessing these as industries, not necessarily simple markets. Okay.

消费级 AI 的复兴

: 接下来我们聊聊消费端。消费端在过去几周里表现得非常抢眼。过去三年里我们一直在说“下个季度将是消费级 AI 的爆发期”,但这一次,我认为消费级 AI 真的迎来了它的黄金时代。我们来仔细剖析一下。之前制约消费级 AI 爆发的主要瓶颈有几个:首先,消费者非常不喜欢为软件付费。这是互联网行业无数次证明过的真理。更糟糕的是,与传统软件极低的边际成本不同,AI 软件在运行和交互时存在极高的边际算力成本。我自己曾开发过一个辅助我浏览 X 时间线的个人应用,光是获取和处理一个新用户的初始数据流,就要花掉 250 美元的 API 算力成本!对于任何创业者来说,这种高昂的边际成本让开发一个面向大众的“免费版”AI 产品变得几乎不可能。不过,随着开源权重模型的崛起,算力成本正在大幅下降,性能却越来越强,这打破了之前的成本瓶颈。其次,我们一直缺乏一个 AI 原生的分发渠道。AI 时代并没有像苹果 App Store 那样的集中式分发中心。这意味着当前的消费级 AI 创业更像是 Web 2.0 时代——创业者必须在打磨产品的同时,自己去开拓和建立分发渠道,而不能像移动互联网时代那样依靠成熟的集中分发。最后一点非常重要:我们目前仍处于 AI 的命令行/DOS 时代。为了让普通大众全面接受和使用这项技术,我们迫切需要开发出类似于 AI 时代的 Windows 图形界面。这需要在产品交互和设计美学上投入巨大的精力,降低大众的使用门槛。目前,有两类尝试非常成功:第一是 AI 编程助手。这对于普通大众的意义非常深远。在数字化原生的年轻一代中,如果你不懂编程,在过去你唯一的创业路径就是去当一个 YouTube 创作者。十年前社会曾对此感到焦虑,觉得孩子们都不想当宇航员了,只想当网红。但我认为更合理的解释是:在互联网陪伴下长大的孩子们,本能地想要在网络上建立自己的事业,而当创作者是当时唯一的低门槛门路。如今,借助 AI 编程工具,即使不懂代码的普通人也能独立开发出一款年收入 10 万甚至 100 万美元的垂直软件。虽然这些小体量业务或许拿不到顶级风险投资,但这种“夫妻店”式的微型 SaaS 经济的崛起,对整个国家的创业活力来说是极其健康的。第二是个人智能代理(Personal Agents)。早在 2023 年初,大家曾为 Auto-GPT 的横空出世感到极度兴奋,但它很快退潮了,因为它本质上还是程序员自娱自乐的玩具,有着浓厚的家酿计算机俱乐部(Homebrew Computer Club)色彩,根本无法被普通大众使用。如今,随着 Grockbot 和 ChatGPT 语音等功能的成熟,个人代理正在真正变成普通人也能上手的产品。阿尼什,在演示之前我们先停一下,因为你曾在上一代消费级移动互联网中创立过公司,你现在是如何界定“消费者”的?比如一个水管工,利用 Grockbot 彻底重塑了他接单、客服和记账的全部业务,这到底算消费级还是企业级?这感觉非常像 PLG(产品驱动增长)的模式,但它是以个人消费者的身份带入,然后渗透到小微企业中的。况且,上一代的消费级应用大都只能靠娱乐和广告变现,请聊聊你在这方面的最新洞察。

Original English

Jen: and consumer consumers had a really cool couple of weeks. You know, we've been saying for, you know, for three years that this is going to be consumer's quarter, but I I think that this might be consumer's quarter. Let's go into it. The things that have actually held back consumer um so far have been a couple of things. You know, the first is consumers don't love paying for software. We've learned this lesson um over and over again. And unfortunately, unlike the magic of software in the past, um AI software has marginal costs of distribution and engagement. And the marginal cost can sometimes be very high. you know, I built a an app I use to help me browse my X timeline and it costs $250 to onboard a new user. So, if I'm a startup founder looking at that, looking at a kind of $250, even with a $0 TC onboarding cost, it's very hard to make a mass market free product work. That is changing now because of openw weight models, dramatically cheaper and more performant. You know, the second is we've never had an AI native distribution channel. There's no app store for AI. So, this actual product cycle for consumer looks more like web 2.0 know where you have to kind of build the channel alongside the product and less like mobile where you actually have the central point of distribution for the entire ecosystem. Then the final point I think is an important one. You know command line is we're sort of in the the DOS era of AI and for this technology and its capabilities to sort of fully be embraced by consumers. We're going to need the windows so to say. So I think there's just a ton of work to be done around product and design craft to ensure that consumers know how to consume um all this magical new capabilities. two things are working. Um, so coding agents is are extraordinary. I know have been discussed. I think it's it's interesting to think about how they work for consumers. You know, if you think of this concept of the digitally native entrepreneur, if you're not a programmer, the way that's historically shown up is you're a YouTube creator. And there's a whole moral panic that we had, you know, 10 years ago about the kids want to be YouTube creators, not astronauts. But I would interpret that instead as the kids actually who grew up on the internet want to build businesses on the internet and the only way to do it again is being a creator. Now with coding agents you can build a software product that generates $100,000 of revenue a year, a million dollars of revenue a year. Now these are not venturebackable businesses but it's a sort of mom and pop SAS opportunity which is emerging and I think very very cool for the country. personal agents. We had this collective moment of excitement around openclaw um in January and it was an extraordinary sort of composition of primitives but it never really crossed over into consumer. You know it was sort of a developer oriented thing more of the homebrew computing club kind of energy. Um we're starting to see with the emergence of Grockbot and chat GBT work personal agents being turned into software that consumers can use. Anisha actually um do you mind just pausing on this before we go to the town demo because you know you you were a founder um building in the last era of the the consumer app experience and when I even think about I was like gosh how do you even define consumer today because you know the plumber that utilizes now Grockbot to completely turn around their business end to end like is that consumer or is that enterprise because like it's very like it's almost like a like a PLG movement but but it's coming from as a consumer consumer that then cross over into enterprise and and particularly like the last era of consumer application is more towards entertainment as a way to to monetize and so maybe unpack some of that and and particularly where you've been spending time as a part of that.

阿尼什: 我们在内部有一个非常简单的分类法则:如果一个客户的客单价无法支撑你通过专门的销售团队去获客(这意味着年合同价值 ACV 至少要在 1.5 万美元以上),你就必须通过市场营销(marketing)来获取他们,我们将这类客户统称为“消费者”——这涵盖了绝大多数的小微企业主。因此,在我们投资人的眼里,那个用 AI 重塑业务的水管工绝对算作“消费者”。另外,娱乐是一个极其巨大的版块,未来一定会出现一批完全由 AI 驱动的原生娱乐巨头。在我看来,Character.ai 本质上就是一家娱乐公司。目前在亚洲非常流行微短剧,这股风潮也正在刮向欧美,而这些短剧很多都是由生成式 AI 制作或辅助制作的。因此,AI 娱乐的前景不可限量。绝大多数普通人上网的目的是为了消磨时间,而不是节省时间。大众消费者对于所谓的效率提升或生产力其实并没有那么强烈的渴望,他们更想要的是陪伴和好玩。这块非常值得以后单独拿出来做一次深度探讨。同时,提到生产力工具,Town(我们合伙人 Alex Rampell 投资的项目)对于体验过它的人来说绝对是一个极其神奇的产品。这也是我给身边的亲朋好友以及业内同行的第一大建议:请一定要亲自去用一用这些产品。只有当你每天观察它们的迭代和表现时,你才能建立起直观的行业敏锐度。Town 展现了个人助理类产品如何通过记忆的累积(memory advantages)来实现体验的复利式增长。第一天使用时,它就像刚入职的新员工一样,对你的习惯一无所知;但到了第 30 天,由于它已经浸泡在你的工作流里整整一个月,它就能非常精准地替你做出很多合理的决策和假设。这种随着时间推移不断滚雪球式增加的价值,最终在商业上会直接体现为极高的用户留存率(retention)和超强的定价权(pricing power)。

Original English

Anish: I mean our simple rule is if you cannot justify acquiring the customer through sales which usually means a 15k ACV you have to acquire them through marketing we think of them as a consumer which is most small business owners. So I think that the plumber is definitely the consumer in our sort of investing mind. Entertainment is huge and there's going to be a bunch of AI native entertainment companies. You know I would argue character was kind of an entertainment company. There's been a huge trend around short form drama mostly in Asia and that's starting to come over here. Many of those are generative or sort of generative assisted. So I look I think entertainment is going to be massive. Most people want to spend time not save time and consumer is not that interested in productivity. So that's definitely going to happen. Um and probably worth a separate deep dive. Okay. And I think town for folks who have used it, it's it's just such a magical experience. And you know this is like the the number one sort of um piece of advice I give to everybody, friends, family, uh folks in the industry is like please just use the products because it's so easy to build intuition when you see how they change day-to-day. And town is an investment um our partner Alex Rampel made. It's really extraordinary uh productivity product and you sort of see how the compounding um improvement of the product through memory advantages it over time. So the first day you use a product it doesn't know you that well. It's sort of like an employee a new hire who's just getting up to speed. By day 30 it's able to make excellent assumptions on your behalf because it just has soaked in 30 days of sort of context, memory and skills. And this is a pattern that we're seeing more and more. The sort of compounding value being delivered to the end customer showing up as retention in the business and sort of showing up as pricing power on a per customer basis.

香农: 是的,这非常有用。大家可以把 Town 彻底应用在个人生活场景中。它提供免费额度,我记得一开始会送 40 个积分左右。一旦你把自己的个人邮箱绑定上去,你就能立刻体会到它的效率有多恐怖。在工作邮箱上,我一直保持着“收件箱清零”的强迫症;但在我的个人邮箱里,未读邮件堆了差不多有两万多封!我们合伙人迪亚哥·乔治(David George)如果听到这儿肯定在心里疯狂吐槽我,因为这确实有点太夸张了。但是生活里的琐事真的太多了,以前如果你发邮件到我的私人邮箱,我是绝对不会回复的。不过,自从我绑定了 Town 之后,我甚至都不再亲自点开个人收件箱了。如果有真正紧急、重要的事情,Town 会直接提炼并呈现在我面前。同时,它还会自动帮你去退订那些无用的垃圾订阅,优化各种杂乱的账单,而且它现在已经开始进行自我迭代了。它会主动发提醒邮件给你:“嘿,我发现你这个订阅服务每个月都在扣钱,但你根本不用,你可以这样操作来省下这笔开销。”这正是效率工具的魅力所在。也许一开始消费者不愿意为纯粹的收件箱整理付钱,但随着这个助理深度打通了你生活的方方面面,接管了更多事务时,你就会心甘情愿地每月掏出几十美元,因为这相当于给你的生活按下了自动驾驶键。

Original English

Shannon: Yeah, this is a great one because uh folks can utilize town for their personal use case. Uh and it's a free, you know, trial. They give you I think something like 40 uh credits to start or something around there. Um and so you can kind of see once you plug into your personal email how productive it actually is. Um, on the professional front, I'm always inbox zero. On the personal front, my inbox is like 20,000. Uh, David George is is probably cringing on the inside here just because it's unacceptable. However, uh, you know, personal life things are common. So, if you email me in my personal, I will never respond to you. However, I plug into it and like I don't even check anymore. If there's something important, town will surface it to you. And also, it does all the scrubbing of like subscriptions and all the things that it can optimize and it's starting to now self-improve upon itself. So like it'll send you emails where it says like hey this routine is costing this much like here's how you could actually save your credit swe. So it's sort of this this unlock into what starts on the productivity side and to your point maybe people won't pay for that personally but once it starts to get locked in and then expand in terms of the remit you're like okay I'll pay the whatever x bucks you know just because it helps to manage my life and I can put it on autopilot.

阿尼什: 没错,香农,这是一个很棒的点。我对此的直观类比就是资深老员工与职场新人的区别。新人可能名校毕业、天资聪颖,甚至薪水要求更低,但我们都清楚一个在公司干了多年的老员工的独特价值——他们非常熟悉公司的规矩和你的行事风格,能够极其准确地代替你做出合理的日常判断。这虽然听起来有点哲学,但确实是 AI 助理的未来归宿。正如我们之前讨论的企业级“编程闭环”和“业务闭环”一样,普通人的日常生活其实也由一系列非正式的闭环所构成,比如家庭、人际关系、理财和健康。在这些领域,你每天都在接收新的信息、做出决策、行使意志并去执行,然后进入下一个循环。我们正见证着 AI 逐步接管这些生活闭环。目前理财和健康正是 OpenAI 重点公关的两个领域,也有不少初创公司在主攻智能购物。我们深信,这一轮技术变革的终局是普通消费者生活品质的巨大飞跃,这非常符合历史上的科技发展规律——技术革命最终产生价值的 80% 都会以极其廉价的形式普惠给大众市场。

Original English

Anish: Yeah, it's such a great point, Shannon. Like my mental model for this is just an experienced employee, a tenure employee versus a new hire. You know, the new hireer may be brilliant and may even cost less than tenure employee, but we all know the value of a tenure employee. They're just able to make great assumptions on behalf of the organization and you. And you know, may this is a little philosophical, but I think this is where it all goes. Just as we talked about kind of coding loops and business loops for the enterprise, we think there's a set of loops that are informally defined that really um sort of lay out a consumer's life. think of um family, friendships, money, health. These are all areas where you have sort of changing information, decisions, agency, execution, and then the loop continues. So, we're starting to see some of these sort of loops emerge around self-improvement, kind of health and finance are the two areas that OpenAI is focused on. We've seen a bunch of startups working on shopping, but we think that like the kind of way that this ends up playing out is a dramatic quality of life improvement for the consumer and um and that really follows the shape of past product cycles where 80% of the surplus is delivered to the mass market.

竞争格局与创业机会

香农: 你觉得像 Town、Ethos 这些个人代理工具,最终会走向一个全知全能的单一助手接管你所有生活的格局,还是会呈现百花齐放的态势?用户是只会选择一个平台来管理他们的生活,还是会像一个底层的操作系统一样,在后台调度许多不同的微型 Agent 让他们互相沟通?

Original English

Shannon: Do you think each that all of these uh sorry maybe just going back to the last slide there's a question here. you know, when you think about these personal agent examples, whether it be town or ethos, etc., all point to, you know, kind of one assistant having context, but it seems like there's many different options. Do you think it'll end up being, you know, sort of one dominant platform for this personal aspect of your life as as time management? Um, or will it be like an operating system where you have many kind of talking to each other and kind of configuring on the back end?

阿尼什: 我觉得这依然符合比较优势的逻辑。你想从你的专业理财顾问(CFA)那里得到的特质,和你想从一个派对策划师那里得到的特质是截然不同的。人类生活的面向实在太广泛了,我认为未来会出现数据上下文部分重叠的多个专业助手。Grockbots 在其产品中就很好地展示了这一理念:你拥有许多针对不同场景专门调校的微型机器人,它们在后台相互配合,最终共同为你交付一个全局最优的结果。

Original English

Anish: I the comparative vantage point kind of comes to mind. you know, I think the the characteristics you want from your CFA are different from the one that you want from your sort of party planner. Um, and that just the surface area is so broad that I think that yes, there's overlapping bits of context. And I think Grock Bots has done a nice job of of kind of illustrating this in product or you have many bots that are pointed in slightly different directions that all coordinate to deliver a globally optimum uh optimal outcome.

香农: 这里有一些观众提问,我想带你回到你之前提到的话题。如果说商业价值(经济成果)最终是在应用层被捕获的,那么你怎么看待来自大模型厂商本身的竞争?他们会甘心放任价值在产业链下游(应用层)聚集吗?应用层的创业公司真的有能力和那些握有底层技术、同时也想染指特定垂直行业的前沿实验室竞争吗?

Original English

Shannon: There's a few questions. I'm going to go back to topics you've covered earlier. So if the application layer captures economic outcomes, how do you think about the competition from the model companies um and what will they allow value accretion to happen downstream and and you know are companies at the app layer able to compete with the frontier labs going after that particular market?

阿尼什: 我觉得人们普遍低估了产品定价、包装以及最终客户采购习惯的复杂性。一个十几岁的青少年想要消费“智能原语”的方式,和信用合作社的营销高管想要消费它的方式是完全不同的,这是一个极度差异化的市场。因此,对于模型实验室来说,向上攀爬去做应用层,其商业合理性远不如向下延伸做推理算力。如果我们身处 2023 年那个“一个模型统治世界”的时代,那么讨论这些都没有意义,因为大模型厂商会随着时间推移,无情地抽走应用层 100% 的毛利。但现在,因为在帕累托最优前沿的各个位置上我们都有大量的模型供应商可供选择(既有闭源也有开源),大模型厂商很难再像以前那样实施垄断和剥削了。

Original English

Anish: I mean I I think so again I think that we're we're underestimating the kind of complexity of product pricing packaging and how the end customer wants to buy. you know, the way that um you know, a teenager wants to consume the intelligence primitive is different than the way an marketing executive at credit union wants to actually consume it. Um and it's very heterogeneous. So to me, it just makes less sense for um the labs to move up to the apps layer than to move down to inference. So, you know, and that kind of permission point's an interesting one. I think if we lived in a world of 2023 when it was one model to rule them all, it wouldn't even matter if you had permission because the labs would just take 100% of your gross margin over time. But now because you've got many options at all points in the paro frontier, you know, the labs have a harder time actually doing things like that.

香农: 太好了。还有一个关于项目进展(Traction)的提问。鉴于目前大家开发迭代的速度都如此之快,你们现在还会去投资那些目前零收入的项目吗?还是说现在这类项目很难拿到融资了?

Original English

Shannon: Awesome. There was a question just on traction. So, do you fund anything where there's um there there's no revenue at this point just given how quickly people have been making progress or is it extremely difficult?

阿尼什: 我们尽量避免投这类项目。我个人花在零收入项目上的精力非常少。我们目前的投资组合绝大多数都是已经展现出成功迹象的项目,尤其是在产品的迭代速度上。在今天这个开发极其便利、甚至可以说轻而易举的时代,如果你在路演时拿不出一个可以实际运行(Live)的产品,那基本上直接就出局了。因此,我们目前看的所有项目都必须在产品或业务上表现出某种爆发的势头。我的评估框架其实挺简单的:一旦一个项目在销售数据和产品使用指标上展现出统计学意义上的增长,我们就会以此向后推演,去评估我们付出的投资估值以及我们默默承受的风险是否合理。这占据了我们日常工作的绝大部分。当然,如果遇到极其优秀、经验非常丰富的明星创业者,我们也会通过投资极早期的预备轮(Pre-seed)来买入一个“认购期权”,但这绝不是我们的主流策略。

Original English

Anish: um we try not to I I certainly have spent less time um on that strategy. Look, I I think that the basket is majority investments that are showing some signs of working. Certainly from a product velocity perspective, like it's disqualifying to not be showing a live product in a pitch at any stage these days because it's so trivial to build stuff. So almost everything we' we're seeing are showing signs of you know sort of some sort of breakout. I mean my model is somewhat simplistic where I just sort of look at once you have stats sig sales and product if we extrapolate from there um do we kind of like the price that we have to pay to be a part of it and the risks that we're taking implicitly and that's I'd say the majority of the work that we do look for very talented experienced folks we do kind of take a small call option which looks like a pre- everything round um but that's not the majority of what we do.

香农: 纵观整个竞争版图,消费端软件已经被投资界冷落了太久。既然目前行业普遍共识是底层模型的格局已定(除非从半路杀出新的颠覆性算法突破),而应用层正在成为捕获价值的下一个主要阵地,你是否看到了消费端项目的价值回归?你是否觉得当前竞争的焦点已经完全转移到了应用层?

Original English

Shannon: Yeah. Yeah. Well, when you think about the the um kind of competitive landscape on this uh consumer has been unloved for so long um are you seeing now this reversion just given it's clear that apps is sort of this next layer of value creation like the model sort of of layer has been somewhat set and I say that with a huge aster because there might be new algorithmic breakthroughs you know kind of kind of folks coming out from left field as as we have in the portfolio as well um but do you feel like the shift from the competitive dynamic shifting more towards application

创业者画像与资本效率

阿尼什: 100% 确实如此。目前绝对是消费级应用创业者的“黄金复兴期”,因为你手握一个极其强大的智能底层。更关键的是,我们现在拥有了能够在“情感和人际关系”维度进行交互的底层能力。你和 Claude、OpenAI 或 Kimi K3 聊天,甚至能产生真实的情感共鸣。过去 40 年的技术演进一直在极力提升人类的智力和生产力,但从未有过任何一项技术能够直接触碰并理解我们的人性。这打开了一个极其宽广的崭新产品设计空间。我深信,有很大一类产品是大型科技公司和模型厂商在企业文化上绝对无法触及的。想象一下,如果谷歌要推出一个可能会反驳用户、甚至带有一些擦边暗示的 AI 虚拟伴侣,谷歌内部上千个合规委员会将会在第一时间消灭这个项目。这种文化上的束缚给了创业公司得天独厚的生存和发展空间。另外,现在的消费者对于尝试和购买新的 AI 软件表现出极高的热情。这非常像 2009 年 iPhone 刚刚兴起时的圣诞节,大家都迫不及待地下载新应用。而且与当年只卖 99 美分的单机版游戏不同,现在的用户甚至愿意为优质的 AI 服务每月支付 200 美元的订阅费。因此,属于消费级 AI 的时代真的到来了。

Original English

Anish: 100% I It's sort of a renaissance for being a consumer builder because you've got this extraordinary primitive that you can work with. By the way, we now have a primitive that can kind of operate in the, you know, emotional interpersonal domain. You know, you can like have a conversation with claude or openai or K3 and and feel feel feelings. And we've had 40 years of technology that really boosted our intellect and productivity, but nothing that kind of spoke to our humanity. So, it's a whole different technology surface. It's very wide. I think there are a set of products that labs are just culturally not set up and big tech not set up to go after. You think about launching, you know, a companion product at Google that may disagree with you that may um have sexual innuendo in it. Like these are things that there's a thousand committees at Google um are designed to prevent. So startups have areas where they're kind of uniquely capable and then look finally the consumer sort of excited to download new software, excited to pay for it. It's like Christmas 2009 with the iPhone. People want to try try new apps, but unlike the 99 cents days, they're willing to pay 200 a month. So, it's sort of a renaissance for consumer builders and and yeah, I think that things have changed.

香农: 我刚才还在想,旧金山的极客们为这一刻已经苦苦等待了太久。这里有一个来自 Michelle 的好问题:我们应该如何看待当前 AI 应用层创业公司的财务逻辑?因为目前大家对应用层公司的“单位经济模型”(unit economics)争议很大。比如,由于昂贵的算力消耗和 API 支出,这些应用层公司的毛利率通常较低,面临极大的成本压力。在当下,资本本身就是一道极高的护城河。在这种情况下,你们在评估投资回报时是如何进行财务测算的?

Original English

Shannon: Trying to come up with a joke that the autist in San Francisco are keenly keenly waiting for this moment for a very long time. Uh there's a there's a good um a question from Michelle here. You know, how should we think about the new economics of AI apps companies because there's a great there's a debate around unit economics of of um apps companies, right? like for example, they may may have lower gross margins. They're just getting more pressure just because they don't have as much compute access. Um capital is such a moat in this environment. Um it's it's hard to be competitive. So how do you think about the economics of of underwriting returns in in um in companies today?

阿尼什: 我的同事 David George 曾写过一篇非常精彩的文章探讨过这个话题。我们现在对于毛利率的看法比以前要微妙和宽容得多。在许多情况下,通过暂时牺牲一部分毛利来换取更广泛的产品功能覆盖和更大的市场版图,在商业上完全是合理的。而且这一轮周期里最令人振奋的是,用户的付费意愿高得惊人。这也是为什么我们经常和消费端创业者做这样一个推演实验:如果说过去个人软件付费的行业天花板是每月 20 美元,那么如果你把定价提高到每月 200 美元,你的产品包装应该长什么样?如果提高到每月 2000 美元呢?什么是软件行业里的“爱马仕铂金包”(Birkin bag)?我深信,“奢侈品级软件(luxury software)”的时代即将来临,且市场已经释放出了强烈的付费信号。因此,虽然算力成本导致的毛利问题确实存在,但被史无前例的强大付费意愿所对冲了。尽管目前行业依然处于某种探索阶段,但我们对此充满信心。

Original English

Anish: I mean David wrote a great post on this. I think that the kind of the margin topic is a lot more nuanced than it once was. I think it's actually rational in many cases to trade away margin to have wider product surface. I think the very positive part of what's happening in this product cycle is the willingness to pay is extraordinary. And that's why the exercise that we often do with founders is like on the consumer side, for example, is if $20 was the historic ceiling, what's the $200 a month skew of your product? And in fact, what's the $2,000 a month skew? Like what's the Birkin bag of software? I think we're going to have this luxury software. We're already seeing willingness to pay for it. So the margin topic is more nuanced, but the willingness to pay and buy is higher than ever. So, you know, it's a little bit of fog of war, but we're we're thinking about all those topics.

香农: 阿尼什今天又是动不动聊“爱马仕铂金包”又是聊“Frame 牛仔裤”,我以前还真不知道你是一个时尚达人(笑)。这倒是让我们重新认识了你。对于你来说,你真正的秘密武器其实就是做一个极度优秀的“资本守门人”(steward of capital)。

Original English

Shannon: Anish dropping Birkin bag framed jeans. Like, I had no idea you were such a fashion. This is like your your butt is helping you get up to to seat here, my friend. Uh for a guy secret [laughter] is a good steward of capital. Okay, that's all that I am.

阿尼什: 别忘了,你平时见我时我可永远只穿着半拉链套头衫(quarter-zip ups)。我只是吐个槽(笑)。

Original English

Anish: For for a guy I only see in quarter zip ups. I'm just saying. Uh

香农: 哈哈。好的,那我们来聊一个关于创业者画像的问题。不知道你还记不记得我们大约五年前的一次讨论:当时我们看到创业者的背景非常多元化,因为那时候的软件工程技术门槛极高,所以有大批来自谷歌等巨头的优秀项目经理(PM)出来创业。而在今天这轮 AI 应用创新潮中,你看到的创业者都是些什么样的人?他们是更偏向技术硬核、搞学术研究出身的人,还是以产品经理为主?在这个 AI 应用大爆发的早期阶段,哪种创业者画像最为主流?

Original English

Shannon: um Okay, maybe one question for you on just on the on the founders because I I don't know if you remember this conversation. This is probably 5 years ago or so. Um where most of the founders you saw saw more uh diversity in their background in part because the software and technology was way more sophisticated. So you had a lot of program managers spinning out of Google for example and starting a company etc. What are the type of founders you see building an apps today? Are they do they tend to lean you know more technical more researcher derivatives? Are they product managers? like what what kind of archetype are you seeing at least the early innings of apps come out from the woodwork on?

阿尼什: 简单来说就是:MBA 变少了,科学家和研究员(researchers)变多了。这两类画像各有长短。这届年轻创业者在商业运营、市场开拓上的经验可能不如前人,但他们在技术上的硬实力和前沿感知力却高得惊人。技术理解力是后续所有商业成果的源头活水。商业模式的运作逻辑可以在后续的成长中去学习,但对底层的技术感知力往往是很难后天速成的。因此,我们确实迎来了大批非常年轻、技术极强、处于职业生涯早期的科学家创业者。他们正在创造许多不可思议的事迹,原因恰恰在于他们“无知无畏”——头脑中没有被过去条条框框的经验所束缚。很多资深的行业老兵在这一轮 AI 浪潮中之所以止步不前,就是因为他们离最新的底层技术太远,总是基于过去移动互联网时代的经验去设想 AI 能力的天花板。而这群年轻科学家最珍贵的地方在于,他们本能地假设“一切皆有可能”。就像我们在合伙人线下会上本·霍罗威茨(Ben Horowitz)所说的:过去创投圈最大的风险在于创业者的“想法画饼太大”落不了地,而今天 AI 创投最大的风险,反而是创业者的“脑洞开得太小”限制了 AI 真正释放出来的威力。这非常生动地展现了新旧两代创业者画像的更替。

Original English

Anish: Yeah. Yeah. Less MBAs, more researchers. Um and they both have their kind of strengths and weaknesses. I think the business sophistication of the founders we are seeing today is lower, but the kind of technical sophistication is dramatically higher and the technical sophistication is kind of upstream of all the good things that happened. You know, business sophistication can be kind of taught and observed, but technical sophistication typically not. So, we're definitely seeing a much more technical earlier career founder, but the things they're doing are extraordinary because they don't have any sort of preconceived notions about what's possible. And so much of what holds back senior founders that don't quite get to the other side of this product cycle is, you know, they're not close enough to the technology and they've got an idea that's rooted in the past of what the ceiling is. And I think the best thing about these young founders is they assume everything is possible. You know, we are at an offsite where Ben was saying that the the biggest risk in the past with the ideas were too big and now the biggest risk is that the ideas are too small. But I think that's sort of illustrative of the different founder archetypes.

香农: 沿着这个思路,创投圈过去有一个经典共识:如果过早给一家早期公司太多钱,往往会毁了它。因为创业者通常极具远见且脑洞大开,但初创团队的执行力根本无法同时支撑这么多项目的落地,而资本的匮乏正是逼迫创业者保持专注的最好手段。但在 AI 时代,我们似乎看到了完全不同的资本逻辑。你能详细聊聊这个吗?这在合伙人会上也是一个非常热门的话题。

Original English

Shannon: Yep. Yep. And maybe on that similar thread, it used to be that that if you gave a founder too much money, it would wreck the company because the founder almost always has way too many ideas and is a visionary and doesn't have the talent to actually commensurately land with all those ideas. Um and we're seeing a whole new paradigm on that. Maybe unpack that idea a little bit more just uh because it was such a huge theme of the offsite.

阿尼什: 的确。过去创投圈的经典智慧是:“为什么我们不给每个种子轮项目直接塞个 2000 万、5000 万甚至 1 亿美金?”这不仅仅是因为风险回报比划不来,更是因为人才瓶颈。早期团队根本招不到足够的人手去同时并行开发价值 2000 万美元的产品线。他们必须单点突破,而“资金有限”就是强迫他们专注的最佳外部约束。然而在 AI 时代,情况发生了根本改变:通过更充沛的资金购买更多算力或授权顶尖模型,小团队在产品设计和技术路径上拥有了更多维度。一个融了 1 亿美元且执行力强的团队,在充足算力的加持下所能交付的产品体验和技术壁垒,是同一个团队拿 2000 万美元时根本无法企及的。因此,如何定义最优的“种子轮融资规模”、早期团队到底能高效消耗多少资金,已经变成了一个需要具体问题具体分析的全新课题。不过相比于五年前的困境,我更乐意面对今天这种“资金充沛”的幸福烦恼。五年前互联网金融热潮时,大家面对的问题是:“我们投的金融科技公司为了冲数据,在通过简陋的授信风控变相给用户发钱,而且我们根本不知道未来该怎么收场。”

Original English

Anish: Yeah, I mean for sure this was a historic wisdom. You know, why didn't we give every seed company 20 or 50 or hundred million dollars? You know, it wasn't just the kind of riskreward, but rather typically the constraining factor was they just didn't have enough talented people to work across $20 million of product surface at the same time. They really had to focus on one idea at a time and the capital was a great way to enforce that focus. What we're now seeing is you could make different sort of product and model trade-offs through more or less capital. And there is a case for a company that raises a hund00 million, uses it productively and in a focused way and is able to deliver a different value proposition um than the very same team would be able to do with 20. So I think that that again like the sort of just as we talked about sort of fog of war around margins, I think this question of what is the optimal seated around size and how much capital can you put to work effectively is a much more nuanced topic. I mean, it's sort of this embarrassment of riches, but I'd rather have this problem than the problem we had five years ago, which is, hey, my fintech company is indirectly subsidizing their customers through weak underwriting, and we don't know the path home.

香农: 是的,这非常符合克里斯·迪克森(Chris Dixon)的理论:“你永远希望面对的是‘供给不足’的问题,而不是‘没有需求’的问题。”目前我们面临的是如何解决算力和人才供给瓶颈,但市场需求是如此庞大,毫无疑问,供给端的问题最终一定会被市场力量自发解决。那最后我们以这个问题来收尾:深入探讨一下 AI 在垂直行业中的应用。相比于重重阻碍的大型企业,小微企业(SMBs)在拥抱 AI 时的阻力要小得多,因为它们不需要复杂的组织架构变革和变革管理(change management)。我非常赞同这一点,但小微企业主也有其局限性,比如让他们改变长久以来的工作习惯和使用路径其实是非常痛苦的。那么,目前面向小微企业的 AI 创业公司在“转到市场(GTM)”时,其获客和落地策略是什么样的?在 AI 时代,这套打法发生了哪些变化?

Original English

Shannon: Yeah. Yep. Yeah. The Chris Chris Dixon model, which is you always want the problem of supply, not of demand. Right now, we have to fix the supply part, right? Uh but the demand is like uh so so abundantly there that that that uh undoubtedly that will um the supply part will will get fixed. Um maybe I'll close on this one last uh question for Mosfa. So um double clicking on theme sector adoption of AI. So unlike large enterprise the friction of adoption is much less because they require less change management. I agree with many of that but uh not not all uh small small uh medium businesses sometimes have uh more habit change that you got to work through. But the question is how do you see the gotom market playbook for startups targetingmemes and has that changed in the age of AI?

阿尼什: 对于目前已经存在的小微企业,触达他们的分销渠道和历史上并没有太大差别。然而,在 AI 时代做市场营销有一个非常诡异的现象:像 Instagram、TikTok 和 X 这类成熟的社交网络巨头,已经对各种“引流裂变”的套路防范得极其严密,甚至可以说草木皆兵,它们绝对会掐死任何试图在其平台上建立新分发体系的苗头。因此,在别人的生态上搭建自己的分发渠道在今天变得极其困难。这就逼得创业者必须返璞归真,回到最原始的传播机制——口碑传播(word of mouth)。我们目前看到越来越多的企业开始极度专注于通过优秀的产品体验来驱动自发的口碑裂变。当然,传统的销售和推广渠道依然有效。但真正让我兴奋的细分板块,其实是新型微型企业的爆发式增长(new business formation)。目前的微型企业成立数量已经达到了除疫情期间爆发式峰值之外的历史最高点。这批新创业者并不是传统意义上 55 岁、顽固不化的老派水管工,而是一群 25 岁、原本想做 YouTube 网红的年轻人。如今,他们利用 AI 工具,轻而易举地为自己的社区、学校或所在的城市开发出垂直的软件服务。

Original English

Anish: I mean a lot of it for existing thememes I think it's the same channels with which you historically reach them. I actually think that one of the interesting things about marketing in the age of AI is that all of the sort of existing networks have been so trained on the methodology of building new networks that they're very careful to ensure no one does it on their network. So Instagram, Tik Tok X, it's very hard to build a new sort of distribution channel off the backs of an existing one. So what founders have to do is actually build a product that has the original network effect which is word of mouth. So we're definitely seeing more of a focus on word of mouth. Yes, the kind of old channels for reaching are still there. Actually think the most interesting segment of the market though is new business formation which is by the way at an all-time high. I think it's the highest it's been outside of a peak sort of moment during COVID. These are people who would have never otherwise been. It's not the sort of 55year-old plumber. It's a 25year-old who previously would have been a YouTube creator and now is building SAS for their, you know, neighborhood or their city or their high school or whatever else it is.

香农: 哈哈,没错。太棒了。非常感谢你的分享,和你聊天总是获益匪浅。现在大家都知道你其实是个深藏不露的时尚达人,我们肯定会把这一段剪成小视频在社交网络上疯狂传播(笑)。再次感谢你的到来!如果各位听众还有任何问题,你们知道去哪里能找到阿尼什。对于今天未能来得及解答的问题,我们会在后续进一步跟进解答。

Original English

Shannon: Yep. Yep. Awesome. Well, thank you so much for listen. It's always great to have you on. Uh now, I know you're a fashionista and we're going to be clipping that endlessly uh on the socials. Um but uh but thank you for that. And if folks have any questions, you know where to find Anish. Um and uh we'll follow up here for some of the questions we weren't able to get to as well.

📌 文中提及的人物和组织

公司/组织: OpenAI, Anthropic, xAI

产品/模型: Grockbots, Town

媒体/书籍: Seven Powers

关键字: generative-ai model-specialization consumer-ai enterprise-automation venture-capital