重构AI时代的教育:为什么技术永远无法取代真实的人类联结 TED 2026-07-26

重构AI时代的教育:为什么技术永远无法取代真实的人类联结

我们正处于教育史上最非凡的时刻。人工智能(Artificial Intelligence: 模拟人类智能的计算机系统)如今可以辅导微积分,定制整学期的学习计划。然而,技术虽能让知识更易得、更个性化,但真正改变学生生命的,永远是人——那些在他们自我怀疑时给予信任的教师、在困境中坚守的伙伴,以及发掘其潜力的导师。当我们向屏幕中的AI工具投入数十亿美元时,更迫切的命题在于:如何让每个学生都能与那些能够改变他们命运的人建立联结?基于此,我们在过去四年中致力于推广同伴互助(Peer Tutoring: 学生之间相互传授知识的学习模式),这一模式不仅让教学者巩固所学、建立自信,也让学习者获得最懂他们的人的个性化支持。这是我们创立的非营利组织 Schoolhouse 的基石,目前已连接全球近20万名学生,完成超1亿分钟的免费数字化学习。

在AI重塑世界的当下,我们对真实人类联结的需求从未如此强烈。我们坚信这种联结不仅可以建立,更可以被规模化地推广,从而改变更多人的生命。

Original English

We're living in the most remarkable moment in the history of education. AI can now tutor you in calculus. It can write you a semester-long study plan. I even had one of our students tell me that they instructed their AI to teach computer science the way Gordon Ramsay runs Kitchen Nightmares. AI is seriously changing the education game. It's making knowledge more accessible, more personalized, and more intuitive than we ever thought possible. But ask any student what has changed their life the most, and they won't tell you about a technology. They'll tell you about a person. A teacher who believed in them before they believed in themselves. A friend who kept showing up even when things got hard. A mentor who saw their potential before they could see it themselves. We're investing billions into making sure we put the very best AI tools onto every screen on the planet. But with all this technology at our fingertips, why aren't we investing just as urgently into making sure every student can connect with the people who will change their life?

I've been grappling with this question quite a bit over the last 4 years while working on something called peer tutoring. It's a simple concept, students teaching other students. Imagine any classroom that you've ever been in, right? 20 students all learning the same thing. A concept might click for one student, but trip up another. Now if you match those two students, something beautiful happens. One tutors the other. The tutor builds confidence and reinforces their own learning. The learner gets personalized support from someone who just figured it out themselves. This peer-tutoring concept is the foundation of Schoolhouse, the nonprofit I lead that connects high school students around the world for peer tutoring over Zoom. Today, nearly 200,000 students have received tutoring from 30,000 incredible volunteer tutors, adding up to over 100 million minutes of learning all completely for free. And so as AI reshapes this world around us, I believe that our need for the genuine human connection has never mattered more. And I've seen proof in the most unexpected places that we can build it, scale it, and change lives with it.

跨越鸿沟的代际信念重构

在同伴互助的实践中,我们见证了许多意想不到的生命转变。52岁的 Carl 因高中辍学抚养家庭,隐瞒了自己未毕业的事实长达数十年,直到决定重考高中学历。然而,代数成为了他的噩梦。与此同时,加州湾区14岁的少年 Sachin 加入了 Schoolhouse 以帮助同龄人,却在首场辅导中遇到了这位年过半百的长者。在接下来一年多的每个周日,这位密西西比州的成年学员与加州的少年导师通过屏幕相聚。Carl 不仅掌握了代数,更重新找回了自我信念(Self-Belief: 个人对自身能力与价值的坚定信任)。最终,Carl 在原本最恐惧的代数科目中取得了优异的成绩。

如果 Carl 在14岁辍学时也能遇到一位像 Sachin 这样的同伴,他的生命轨迹或许会完全不同。我们常谈论确保学生获得正确的技术工具,但同样需要确保每个学生都能联结到属于他们的“Sachin”——那个能提供唯有人类才能给予的情感纽带与内生动力的人。

Original English

This man lost his father when he was in high school and dropped out to support his family. His name is Carl, and for his entire adult life, he hid the fact that he had never graduated. Until at 52, when he decided to go back for his high school diploma. But Carl needed help. Algebra terrified him, and so he looked to Schoolhouse for a tutor. Across the country, Sachin, a 14-year-old in the Bay Area, signed up for Schoolhouse to help out other kids his age. He certainly wasn't expecting Carl, who is noticeably not his age, in his first tutoring session. But he quickly realized that Carl was someone he could help. Every Sunday for over a year, they showed up for tutoring. An adult learner in Mississippi, a teenager in California. And yeah, Carl was learning algebra, but more importantly, he was learning to believe in himself again. Here they are, just one week before Carl's exam.

That's P multiplied by two, right? Yeah. No, no, no, no, no, no. It's P divided by two. All right, well, let's see. There you go, Nick Carl. Nice job. All right, then. Sex. Thank you. How are you feeling? How do you think you're going to do on the real test? My confidence begin to kick in. I can't get weak in the algebra now. Yeah. Carl took his exam and he scored highest in algebra, the subject that once terrified him. That's nice. Here's what sticks with me about that story, though. Carl was 14 when he dropped out, the exact same age as Sachin. If Carl had had a Sachin when he was 14, we could be looking at a very different life trajectory. We talk a lot about making sure students can get access to the right tools and the right technology, but we also need to make sure that every student can access a Sachin. Someone who can provide the connection and motivation that only another human can.

异质性对话与同理心构建

在建立这种互信关系后,同伴模式的价值延伸到了知识学习之外,成为了增进人际理解的桥梁。为此,我们创立了 Dialogues(双向对话:无主持人、无脚本的学生直接交流项目)项目,将持有截然相反观点的学生两两配对,探讨移民、控枪、堕胎等复杂议题。例如,我们安排了中国的 Joseph 和美国的 Brian 讨论言论自由与仇恨言论的界限。尽管起初我们有所顾虑,但学生们展现出了令人惊叹的倾听能力与思维谦逊(Intellectual Humility: 承认自身知识局限性并愿意接纳新观点的认知态度)。Brian 坦言,对话迫使他思考了过去从未涉足的角度,甚至改变了原有的偏见。真实的教育不仅仅是知识的传递,更是理解他者并借以反思自我的过程,而这必须依赖屏幕另一端那个真实的人。

Original English

Along the way, we discovered something else. We saw that this peer tutoring wasn't just teaching students how to learn concepts. It was also teaching them how to better understand one another. This realization led us to create a new program called Dialogues, where we would pair students who had different perspectives on often complex or controversial issues like immigration or gun control or abortion. There was no moderator, no scripts, just two students talking over Zoom. And I'll be honest, I was kind of skeptical at first. For example, we were going to be pairing Joseph in China with Brian in America to discuss free speech versus hate speech. Like, what could possibly go wrong? But luckily, were able to get permission to share a few highlights from these conversations. Let's take a look.

In China, free speech is not something that people participated with. I think if the politician does use hate speech, then I'll show it at the voting booth. I learned a lot today. I I've had to consider things I never would have otherwise considered. Friends know I don't talk about politics. I think like humility is so important when coming into these issues. I may be wrong, you know, I need to do my research. I was I was born in India. There it's a very like very rough income inequality. How would they feel like saying some of their equity from the business they built up just has to be taxed away to some person they barely know. And I think I've generally changed my mind. This is such a wonderful conversation. You you kept bringing in like your science nerd knowledge. It's striking to me just how genuine these conversations are. Students show up with passion and conviction, and then they do the thing that many adults are starting to forget how to do. They listen. Brian said it perfectly. He had to consider what he's otherwise never had to consider. That is what makes education human, not just the transfer of knowledge, but the ability to understand others and use that to shape your own perspective. It can only happen when there's another human on the other end, and it's on us to make sure that every student can engage meaningfully with those who see the world differently.

学习者向教学者的自我迭代

为了克服传统志愿服务(如我在大学时期参与的 Amphibious Achievement 赛艇与 SAT 辅导项目)在空间和时间上的局限,我们利用数字技术实现了同伴模式的全球化规模扩展。更重要的是,我们发现解决导师短缺的终极方案恰恰蕴含在学习者自身——在 Schoolhouse,有五分之一的导师最初是以学员身份加入的。这种“学成即教”的机制构成了一个闭环。

如今,高等教育机构也开始认可这种同伴辅导的深层价值。来自阿肯色州农村的初代大学申请者 Emmanuel,通过辅导他人完成了150多场课程,其评估成绩位列前5%。当他将这段经历作为同伴互助档案(Peer Portfolio: 记录学生辅导他人成果与评价的数字化凭证)提交给芝加哥大学(University of Chicago)时,招生官看到的不仅是成绩,更是他在多元文化背景下解决复杂问题所展现出的温暖、耐心与协作力。Emmanuel 如今已在芝加哥大学就读,并立志创办自己的教育公司来回馈社会。

Original English

I've been able to see the impact of this human connection, but often in contexts that were hard to scale. In college, I tutored for a program called Amphibious Achievement, where we taught Boston public students how to row crew and prep for the SAT. That's what we were doing on the surface, but our main goal was actually to help every student build an unrelenting belief in themselves. And if you're wondering why belief, well, belief is in every student. It takes a lot of hard work to unlock, but once it's there, it can completely change what a student believes is attainable. And so I saw when my belief in a student would become their belief in themselves. I would see it take root, first as a rowing personal best, and then as a college acceptance letter, and soon you would see that student's entire personality come to life. But I also saw the limitations of this program model where there would be students that we want to help, but the proximity or the timing or the number of tutors just wasn't there. But see, that's what's so unique about this peer model. It can scale. Every phone or laptop becomes a portal to a trusted human. At a global level, students can learn around the clock. And we were surprised to discover that the solution to our tutor shortage was actually right in front of us in our very own learners. Right? Cuz once a student masters the material, they can go on and teach it to somebody else. And we're seeing that already with one in five of our tutors actually starting their Schoolhouse journey first as a learner. The most exciting part about all of this is that institutions are starting to see the value of peer tutoring, too. We had a student in rural Arkansas, first generation, looking for a way to explore his passion in teaching. He found Schoolhouse and he ran with it, tutoring over 150 sessions in algebra, precalc, the SAT, and he was consistently rated in the top 5% by his peers. All of his contributions showed up on his Schoolhouse portfolio, which he submitted in college applications. Now, when admissions officers saw this, they didn't just see a letter grade. They saw proof of something deeper. That the student was adaptable. That he could help others in a way that was warm, and patient, and engaging. And that he had already solved real problems with students from 40 other countries. His name is Emmanuel. He's at the University of Chicago now, and he recently told me that he wants to build his own education startup to pay it forward. Yeah.

人工智能时代的未来技能

面对人工智能的迅猛崛起,社会各界都在担忧哪些技能会被取代。然而,Emmanuel 展现出的关怀、协作和沟通能力,是永远无法被算法复制的人类技能(Human Skills: 涉及同理心、人际协作和情感联结的非技术性能力)。随着 AI 的性能呈指数级增长,如果教育的目标仅仅是优化生产力,技术无疑会胜出;但如果我们渴望构建一个更好的社会,就必须将真实的人类联结(Human Connection: 人与人之间建立的深层情感与认知共鸣)置于核心位置。教育不仅是知识的转移,更是人性的塑造。通过技术放大同伴互助的力量,培养年轻一代应对未来的关键品格,正是我们在 AI 浪潮中重塑教育、走向更具人性温度的未来的必由之路。

Original English

Everyone's talking about the skills that AI is going to replace. But the skills Emmanuel demonstrated, the ability to care, to collaborate, to communicate, these are deeply human skills. They've always been important, but in the age of AI, they are the skills of the future. And this doesn't just end with college admissions. We're hearing the exact same thing from employers. The skills that they need most are the ones that you cannot automate. All of these stories are proof of what's possible when the authentic human connection is made accessible to everyone. But every year, we graduate another class of students. And every year, AI gets exponentially more powerful. If the goal is to optimize productivity, then yeah, AI will win. But if we aspire to build a better society, then we must deliver the human connection, and develop the human skills that our young people are going to increasingly need. That is how we navigate the AI revolution in education. To create a more connected world, more capable students, and a more human future. Thank you.

📌 文中提及的人物和组织

关键字: ai-in-education peer-tutoring human-connection