AI行业的残酷现实:使用率与信任度的致命悖论 House of El - AI 2026-06-26

信任危机:使用率与敌意的悖论

本周,皮尤研究中心发布了一项里程碑式的民调,结果显示仅16%的美国人相信AI会对社会产生积极影响——只有16%。与此同时,49%的美国成年人表示他们使用AI聊天机器人,高于2024年的33%,其中四分之一的人每天使用。这两个事实并不矛盾,它们讲述的是同一个故事:没有人真的反对火本身,但如果有人不断在你的客厅里点火并告诉你这是为你好,你最终会不再信任那个拿着火柴的人,而不是火本身。目前,被困在房间里与那些火柴为伴的,恰恰是你最意想不到的人群,这形成了一个在纸面上完全说不通的数据悖论。

这项基于2026年2月对5119名美国成年人进行的调查显示,40%的美国人认为AI将在未来20年对社会产生负面影响,仅16%持正面看法。63%的人认为AI发展太快,71%的人相信AI会使他们的个人信息更不安全,67%的人对美国政府有效监管AI几乎没有信心——这一数字高于2024年的62%。但最引人注目的发现并非整体负面情绪,而是年龄分布:18至29岁的Z世代成年人是所有年龄组中对AI敌意最强的群体,48%的人认为AI将对社会产生负面影响。然而,他们也是使用AI最多的群体,使用率达66%。他们用得比谁都多,恨得也比谁都深——这是一种美丽而有毒的关系。Z世代本质上是在用Chad GPT写那些他们在阅读时主动解离的公司邮件。没有人害怕技术,没有人对电脑的工作原理感到困惑。Z世代是人类历史上数字素养最高的一代,他们比以往任何一代人都更理解塑造他们时代的技术。他们确切地知道自己拒绝的是什么——这是知情蔑视。他们用过产品,知道它能做什么、不能做什么,也知道承诺与交付之间的差距。30至49岁和50岁以上群体的负面看法分别为39%和37%,更为接近。使用AI最多的人敌意最强,使用最少的人最矛盾——这种模式不是任何营销手段能解决的。

Original English

This week, Pew Research Center published a landmark poll showing that only 16% of Americans believe AI will have a positive impact on society. 16%. Meanwhile, 49% of American adults say they use AI chatbots, up from 33% in 2024. A quarter of them use it daily. Those two facts are not in tension with each other. They are the exact same story because nobody really is anti-fire. But if someone keeps lighting fires in your living room and telling you it's for your own good, eventually you stop trusting the person holding the mattress, not the fire itself. And right now, the people trapped in the room with those mattress are the exact people you'd least expect, creating a data paradox that makes absolutely no sense on paper.

The Pew survey is based on 5,119 US adults conducted in February 2026. 40% of Americans say AI will have a negative impact on society over the next 20 years. Only 16% say positive. 63% think AI is advancing too quickly. 71% believe it will make their personal information less secure. 67% have little to no confidence in the US government to regulate AI effectively. And this is up from 62% in 2024. The most striking finding has nothing to do with the overall negative sentiment, but rather the age breakdown. Gen Z adults, ages 18 to 29, are the most hostile to AI of any age group. 48% believe it will have a negative impact on society. And yet, they are also the generation that uses AI the most at 66%. They're using it more than anyone and hating it more than anyone. It is a beautifully toxic relationship. Gen Z is essentially using Chad GPT to write the corporate emails they are actively disassociating from while reading them. Nobody here is scared of technology. Nobody here is confused about how computers work. Gen Z is the most digitally literate generation in human history. They understand this technology better than any previous cohort understood the technologies that shaped their era. They know exactly what they're rejecting. This is informed contempt. They've used the product. They know what it does. They know what it doesn't do. And they know what's being promised versus what is being delivered. The 30 to 49 bracket and the 50 plus bracket are actually more closely aligned at 39% and 37% negative, respectively. The people who've used AI the most are the most hostile. The people who've used it the least are the most ambivalent. That's not really a pattern that any amount of marketing can really fix.

强制采用:被塞进喉咙的技术

行业不愿听到的部分是:大部分使用并非自愿。人们使用AI是因为它被嵌入他们已经依赖的工具——搜索引擎、邮件、工作软件。他们使用是因为老板强制要求。根据皮尤之前的研究,约五分之一的美国工人现在在工作中使用AI,而管理者对这项技术的热情始终高于实际使用它的人。人们跳上AI炒作浪潮的顶端,纯粹是出于害怕被抛下的恐惧,而不是因为他们真的想骑。AI正在被强行塞进人们的喉咙,无论他们是否想要。管理层想触碰那个悬在喉咙后部的小东西,直到员工因从未同意的强制采用而作呕。这是强制采用,而非有机需求。一个建立在强制采用基础上的行业存在结构性问题:一旦AI被嵌入一切,将其剥离在政治、技术和商业上都变得极其困难。用户知道自己被锁定了,但他们不仅被困在一份糟糕的合同中,还被困在一场不断升级的技术错误喜剧中。当你试图将一个庞大而不成熟的基础设施强行塞进日常软件和生活时,事情不会只是小故障,它们会剧烈排斥宿主。

如果你想理解公众为何转向,你不需要民调,只需看看行业实际在做什么。"Slob"(低质量、大规模生产的AI生成内容)是韦氏词典2025年的年度词汇。根据SEO公司Graphite的数据,AI生成的文章现在占网络所有英文内容的一半以上——人类历史上最重要的信息基础设施之一,现在大部分由并不真正理解自己写什么的机器生成。而负责这些的公司并非小型初创企业,它们是超大型、超强硬的巨头,野心勃勃地要把AI直接怼到你脸上,无论你是否要求。微软将Copilot激进地整合到每一个可以想象的产品中,其侵入性之强,以至于用户创造了"Microslop"一词,并于2026年1月在社交媒体上病毒式传播。CEO萨提亚·纳德拉公开发布博客文章,敦促行业超越"slop"的争论,但这只让这个词传播得更快。微软最终发布了一篇题为"我们对Windows质量的承诺"的博文,并开始悄悄从应用中移除Copilot品牌,将AI功能重新命名为"高级功能"。一些观察者称之为"隐形slop"——AI并未消失,只是重新包装,戴上假胡子,走回房间,自我介绍为"高级创新先生"。我们看见你了,萨提亚,我们知道是你。Meta用AI聊天机器人取代了Instagram的搜索栏。用户想搜索人和标签,结果却得到了一个对话式AI助手,提取着没人要求也没人想要的交互数据。正如尼尔森诺曼集团的凯特·莫罗所说:"你相信搜索栏做某件事,然后突然当你开始输入时,你在和一个AI聊天机器人说话,而你并不想要那样。"Meta最终退回了。这就是当你试图把一辆大卡车停进小车库时会发生的事——东西塞不进去,什么东西坏了,然后你不得不在众目睽睽之下倒车出来。谷歌的AI概览告诉用户要在披萨上加胶水,每天至少吃一块小石头。它还声称巴拉克·奥巴马是穆斯林总统,这不禁让人思考Gemini到底是在什么样的暗网Reddit论坛上训练的,才会得出均衡意大利饮食的基础要素包括埃尔默木工胶的结论。这些答案通过地球上使用最广泛的搜索引擎传播给了数百万人。这就是当你将未经审核的AI输出直接接入一个数十亿人信任的信息服务时会发生的事。澳大利亚联邦银行解雇了45名客服人员,用AI语音机器人取而代之。机器人失败了,呼叫量激增,团队负责人被拉回接电话,员工加班。银行公开道歉并提供了复职机会。金融行业工会称其为削减成本的 cynical 掩饰。我会用更简单的说法:AI尝到了真正客户服务的滋味,现在整个运营都"糖尿病"了。

Original English

Much of this usage is not voluntary. People are using AI because it's being embedded into tools they already depend on. Their search engines, their email, their workplace software. They're using it because their bosses mandate it. According to previous Pew Research, about one in five US workers now use AI at their jobs, with managers consistently more enthusiastic about the technology than the people actually using it. People are hopping on the top of the AI hype wave out of sheer terror of getting left behind, not because they actually want to ride. AI is being shoved down people's throats whether they want it or not. Management wants to touching that little dangly thing right at the back of their throats until employees are gagging on mandatory adoption they never consented to. That is coerced adoption, not really organic demand. And an industry built on coerced adoption has a structural problem. And that is that once AI has been embedded into everything, extracting it becomes politically, technically, and commercially difficult. And users know they're being locked in. But they're not just trapped in a bad contract. They're trapped in an escalating comedy of technical errors. Because when you try to force a massive unready infrastructure into everyday software and life, things don't just glitch, they violently reject the host.

If you want to understand why the public has turned, you don't need a poll. You just need to look at what the industry has actually been doing. Slob was Miriam Webster's word of the year for 2025. The definition is low-quality mass-produced AI generated content. AI generated articles now make up over half of all English language content on the web. According to SEO firm Graphite, that's the internet. The single most important information infrastructure in human history now majority generated by machines that do not really understand what they're writing. And the companies responsible for this are not small scrappy startups. They're extra large and extra hard with ambitions to put AI right in your face whether you ask for it or not. Microsoft's aggressive integration of co-pilot into every conceivable product got so intrusive that users coined the term microsop which went viral across social media in January 2026. CEO Satiana published a blog post out in public making a scene urging the industry to move past the slope debate and it only made the term spread faster. Microsoft eventually published a kulpa titled our commitment to Windows quality and started quietly removing co-pilot branding from apps renaming AI features to advanced features. Some observers call this stealth slob AI that hasn't disappeared because apparently the industry's pullout game is weak. It just rebrands, puts on a fake mustache, walks back into the room, and introduces itself as Mr. Advanced Innovation. We see you, Sadia. We know it's you. Meta replaced Instagram search bar with an AI chatbot. Users wanted to search for people and hashtags. Instead, they got a conversational AI assistant extracting interaction data nobody asked for and nobody wanted. As Neielson Norman group skate more put it, you believe a search bar does a certain thing and then all of a sudden when you start typing in there, you're talking to an AI chatbot and you didn't want that. Meta backtracked. That's what happens when you try to park a big Mac truck right in a little garage. The thing doesn't fit, something breaks, and then you have to reverse out while everyone watches. Google's AI overviews told users to add glue to pizza and eat at least one small rock per day. It claimed that Barack Obama was a Muslim president, which really forces you to consider what kind of dark web Reddit fora Gemini was training on to conclude that the foundational elements of a balanced Italian diet involve Elmer's woodlue. These answers went out to millions of people through the most used search engine on Earth. That's what happens when you pipe unvetted AI outputs directly into an information service that billions of people trust. The Commonwealth Bank of Australia fired 45 customer service employees and replaced them with an AI voice bot. The bot failed. Call volume surged. Team leaders were pulled back into answering phones. Staff worked overtime. The bank publicly apologized and offered employees their jobs back. The finance sector union called it a cynical cover for cost cutting. I'd call it something simpler. The AI got a taste of real customer service. and now the whole operation is diabetic.

开发者困境:AI食物链中的底层食腐者

在开发者社区,挫败感同样尖锐。一项关于软件开发中AI"slop"的研究发现,团队被AI生成的拉取请求淹没——一个案例中,每天30个请求,只有6名审查者。管理层告诉他们拿桶和拖把来清理这些slop,他们淹没在由一个复制AI输出到每个技术问题的初级员工强加的工作流中。一位开发者完美地描述了这一点:"他们实际上只是利用你来完成他们的工作——批判性评估和理解他们的AI slop,然后给出下一个提示。"在AI辅助开发的食物链中,人类审查者是被吃掉的一方,而不知何故,这让他们成为自己职业中的底层食腐者。这就是皮尤数字所衡量的——不是对技术的敌意,而是对技术被塞进每个产品、每个工作流、每个搜索结果中的敌意,无论它是否准备好、是否有效、是否有人要求。压力来自股东,他们希望在财报幻灯片上看到"AI驱动"。用户从未要求过这些。正如罗技CEO在谈到AI硬件时所说:"市面上存在的是一个寻找不存在问题的解决方案。"这个行业不煮饭,也不打扫。

Original English

And in the developer community, the frustration is equally acute. A study on AI slop in software development found teams drowning in AI generated pull requests, 30 per day with just six reviewers in one case. Management is telling them to bring a bucket and a mob just to clear out the slop, drowning in workflows forced on them by a seauite copying AI output directly into every technical problem. One developer described it perfectly. They're literally just using you to do their job, critically evaluate and understand their AI slop and give it the next prompt. In the food chain of AI assisted development, the human reviewers are the ones getting eaten. And somehow that makes them the bottom feeders of their own profession. This is what the Pew numbers are measuring. not hostility to technology, but instead hostility to having technology shoved into every product, every workflow, every search result, regardless of whether it's ready, regardless of whether it works, regardless of whether anyone asks for it. The pressure comes from shareholders who want to see AI powered on the earning slide. Users never ask for much of this. As the Logitech CEO said about AI hardware, what's out there is a solution looking for a problem that doesn't exist. The industry doesn't cook. It doesn't clean.

政治游说:用金钱购买监管豁免

如果公众已经转向反对AI,你可能会期望行业倾听、重新校准并重建信任。但它却在做完全不同的事——花费数千万美元购买本应问责它的政治体系。据《洛杉矶时报》报道,与AI公司(包括OpenAI和Anthropic)相关的政治金融团体已在2026年中期选举活动中分发了总计3700万美元,这一数字预计将在11月临近时飙升。而且他们不选边站,他们两边都买。OpenAI与American Mission Pack密切相关,后者向共和党捐赠了800万美元;同时与Think Big Pack关联,后者向民主党投入了1410万美元。Anthropic与Jobs and Democracy Pack和Defending Our Values Pack相关联,分别向民主党和共和党捐赠了1100万美元和520万美元。运作逻辑很简单:如果他们有钱,那他们就值得。他们公开谈论自己的立场,但闭门之后,他们在对冲每一个赌注。正如前谷歌公共政策高管Adam Kavachovich告诉《洛杉矶时报》的:"AI公司正在变得习惯于利用自己的权力来实现政治目标。"而政治目标很明确:粉碎任何可能监管他们的人。蒙大拿州的草根共和党现任议员Al Oveski在初选中被彻底击溃,因为一个与OpenAI联合创始人有关联的超级PAC花费了近90万美元支持他的对手。Oveski告诉《洛杉矶时报》:"作为一个草根人士,我根本无法与那种资金竞争。我被碾压了。"想象一下向你的当地竞选志愿者解释,你输掉不是因为税收政策,而是因为一个万亿美元算法的游说集团像刷信用卡一样刷了你的鼻子,并判定你的政治生涯是一个优化错误。等到选民看到政策时,钱已经在政策到来之前就做出了决定。与此同时,民主党工作人员被警告不要惹恼AI游说集团,尽管反AI的立场在选民中民调显示为稳赢。这就是没有责任感的规模。这些公司有足够的资金在选举上花费3700万美元,但显然没有足够的义务感去关心那些数据被用于训练、工作被自动化、搜索结果被塞满石头和胶水的人们。

Original English

If the public has turned against AI, you might expect the industry to listen, recalibrate, and rebuild trust. Instead, it's doing something else entirely, spending tens of millions of dollars to buy the political system that would hold it accountable. According to the Los Angeles Times, political finance groups linked to AI companies, including OpenAI and Anthropic have distributed a combined $37 million on 2026 midterm election campaign so far, a number that is expected to skyrocket as November approaches. And they're not picking a side, they're buying both. Open AI is heavily linked to the American Mission Pack, which has donated $8 million to Republicans, and the Think Big Pack, which has spent $14.1 million on Democrats. Anthropic is linked to the jobs and democracy pack and defending our values pack, giving $11 million and $5.2 million to Democrats and Republicans, respectively. The operating logic is essentially simple. If they got some money, then they're worth it. They talk their positions, but behind closed doors, they're hedging every bet. As former Google public policy executive Adam Kavachovich told the Times, AI companies are becoming comfortable with using their power to achieve a political goal. And the political goal is clear. Crush anyone who might regulate them. Al Oveski, a grassroots Republican incumbent in Montana, got obliterated in his primary after a super PAC affiliated with OpenAI's co-founder spent nearly $900,000 backing his opponent. Of told the Times, there was no way as a grassroots person that I could compete with that kind of money. I got crushed. Imagine explaining to your local campaign volunteers that you didn't lose because of your tax policy, but because a trillion dollar algorithmic lobby swiped your nose like a credit card and decided your political career was an optimization error. By the time voters got a look at the policy, the money had already made its mind up before it came. Beat it up AI catch a charge, spending aggressively, daring regulators to respond, and betting that nobody has the resources to fight back. Meanwhile, Democratic operatives are being warned not to upset the AI lobby, even though anti-AII positioning polls as a slam dunk with voters. This is what scale without responsibility looks like. These companies have enough money to spend $37 million on elections, but apparently not enough sense of obligation to the people whose data they're training on, whose jobs they're automating, and whose search results they're filling with rocks and glue.

监控失控:从执法工具到私人跟踪仪表盘

监控维度使问题变得切实可感。404 Media记录了十多起警察使用Flock自动车牌识别摄像头非法跟踪他人的案例。在佛罗里达州奥兰治市,一名警官通过Flock系统查询前女友的车牌至少69次,查询她母亲的车牌24次,父亲的车牌15次。甚至一名同事注意到了并让他停止。本应执法的警官将监控基础设施当作私人跟踪仪表盘使用,通过公民从未同意被追踪的系统查询前女友、亲戚和私人熟人。在许多案例中,数月内没有任何后果。整个系统"干着进去,湿着出来"。后悔安装了Flock摄像头的城市实际上用垃圾袋把它们盖住,因为他们不知道如何取消合同。我们达到了科技乌托邦的顶峰,各位——价值万亿美元的、最先进的、AI驱动的车牌识别基础设施,被一个50美分的垃圾袋击败了。这就是现状:一个没有问责的监控、没有节制的支出、没有准备就部署的行业。而71%认为AI会使个人信息更不安全的美国人,看着这些证据,得出了唯一合理的结论。

Original English

And the surveillance dimension makes it tangible, too. 404 media has documented more than a dozen cases of police officers using Flock automated license plate reader cameras to illegally stalk people. In Orange City, Florida, an officer ran his ex-girlfriend's license plate through the Flock system at least 69 times. He searched for her mother's play 24 times, her father's 15. Even a colleague noticed and told him to stop. Officers who were supposed to enforce the law were using surveillance infrastructure like a private stalking dashboard, checking ex-girlfriends, relatives, and personal acquaintances through systems citizens never consented to being tracked by in the first place. And in many cases, for months, there were no consequences. The whole system went in dry and came out soggy. Cities that regret installing flock cameras are literally covering them with trash bags because they cannot figure out how to cancel the contracts. We have achieved peak tech utopia, everyone. Trillion dollar state-of-the-art AI powered license plate recognition infrastructure defeated by a 50 cent hefty bag. Get your boots and your coat because this is the landscape. An industry that surveills without accountability, spends without restraint, and deploys without readiness. And the 71% of Americans who think AI will make their personal information less secure are looking at this evidence and drawing the only rational conclusion available.

技术本身无罪:需要的是真正的监管而非象征性约束

我需要直接说明一点:我是一名计算机科学家,我的整个职业生涯都在与数据、算法和计算系统打交道。我不反AI,如果我是的话,我无法与自己相处。AI是人类开发过的最强大的技术之一——它加速药物发现,提高医学诊断准确性,实现跨语言的实时翻译,能在数据库中识别人类分析师需要数年才能找到的模式。这项技术本身是非凡的。但公众需要的不是一条象征性监管的"束带蛇",而是一条"眼镜王蛇"——真正的监督,带有钩子:审计、罚款、披露规则、责任和足够锋利的后果,让公司不得不俯身于文书工作并真正合规。目前,科技监管者走进硅谷董事会会议室时,手里拿着的是一根该死的"泳池面条",礼貌地询问亿万富翁们是否介意稍微不那么侵入性一点。剧透警告:他们介意。

良好的部署并不花哨,它不在财报幻灯片上,也不需要解雇任何人。一个使用AI处理常规查询、释放人类客服处理更复杂案件的客服团队,这是真正的效率提升。一个为医生提供影像扫描第二意见的诊断工具,能拯救生命。一个处理样板代码、让开发者专注于架构的编码助手,这是生产力。关键区别在于:AI不必100%准确才有价值。如果某样东西能给你20%或30%的改进,那仍然值得使用。这不意味着取代人类,而是增强人类,使他们能够解放出来去做更有价值、更人性化的事情。顺便说一句,确实有一些工作场所采用了这种方法,而这些地方往往是员工真正欣赏技术而非怨恨它的地方。该表扬的地方要表扬。当AI被正确部署时,结果可以是真正变革性的。但这不是大多数行业在做的事。大多数行业并没有仔细评估AI在哪里增加价值并严格部署,而是在吞噬数据、吞食计算预算,让成本从季度财报的边缘滴落,同时希望没人注意到。他们在技术足够可靠之前就试图强制采用,贬低实际的人类体验和原本运行良好的产品,只为了能说他们在用AI。这其中有一种妄想成分:公司如此迫切地展示AI整合,以至于他们会在这个过程中主动让产品变得更糟。这导致了一个世界,在那里"AI驱动"变成了警告标签而非卖点。根据皮尤数据,那个世界已经到来。

Original English

Look, I need to be direct about something. I am a computer scientist. I have spent my career working with data, algorithms, and computational systems. I am not anti-AI, and I don't think I could live with myself if I were. AI is one of the most powerful technologies humanity has ever developed. It accelerates drug discovery. It improves diagnostic accuracy in medicine. It enables real-time translation across languages. It can identify patterns in databases that would take human analysts years to find. The technology itself is extraordinary. What I need, what the public needs is not a garter snake of token regulation. We need a king cobra. Real oversight with a hook in it. Audits, fines, disclosure rules, liability, and consequences sharp enough to make companies lean over the paperwork and actually comply. Right now, tech regulators are walking into Silicon Valley boardrooms holding a damn pool noodle, asking politely if the multi-billionaires wouldn't mind being slightly less invasive. Spoiler alert, they mind.

Good deployment doesn't look flashy. It's not on an earning slide, and it doesn't require firing anyone. A customer service team that uses AI to handle routine inquiries and frees human agents for more complex cases, that is a genuine efficiency gain. A diagnostic tool that gives doctors a second opinion on imaging scans that saves lives. A coding assistant that handles boilerplate while developers focus on architecture. That's productivity. The key distinction is this. AI doesn't have to be 100% accurate to be valuable. If something gives you a 20 or 30% improvement, that is still something worth using. It doesn't mean you replace the human. It just means you augment the human so that they can be freed up to do something more valuable and more humanlike in nature. There are workplaces, by the way, that adopt exactly this kind of approach and they tend to be the ones where employees actually appreciate the technology rather than resenting it. Credit where it's due. When AI is deployed properly, the results can be genuinely transformative. But that's not what most of the industry is doing. Most of the industry is not carefully evaluating where AI adds value and deploying it with discipline. Most of the industry is gobbling up data, swallowing compute budgets, and letting the cost drip down the side of quarterly earnings reports while hoping nobody notices. They're trying to force adoption before the technology is reliable enough to justify it, degrading actual human experiences, actual products that work perfectly well just to be able to say that they're using AI. There is an element of delusion to this. Companies are so desperate to demonstrate AI integration that they'll actively make their products worse in the process. It leads to a world where AI powered becomes a warning label rather than a selling point. And based on the pew data, that world has already arrived.

规模创造义务:从个人博客到数十亿用户的责任跃迁

拥有500个订阅者时,你只是在做自己的事,风险是个人的。但当你有500万订阅者,或者你的平台有40亿用户,或者你的AI嵌入到半个地球依赖的搜索引擎中时,你承载的是另一种重量。很容易待在自己的小泡泡里,把公司当作影响只由自己管理。但在那种规模下,你对你雇佣的员工生计、你提供的信息准确性、你花钱影响的选举完整性、以及你卖给警察部门用于跟踪前女友的监控系统的安全性负有责任。规模创造义务——也许不是法律上的(尽管考虑到Flock的起诉、FTC的投诉和选举支出披露的漏洞,法律维度正在到来),但在道德上,无可否认。如果我雇佣10个人,我会深切感受到那10个家庭的重担。我知道我需要带来业务,否则那些家庭就没饭吃。这种责任感不会随着数字变大而减少,恰恰相反,它只会增加。而万亿美元公司以明显的舒适度抛弃数千名员工、贬低数百万用户体验、花费数千万购买政治保护,这暗示着一种"大姿态"——一种与其实际交付的现实惊人脱节的自信。你不能再伤害公众的感情了,他们已经吸收了裁员、slop、监控和破碎的承诺。他们现在想要的是诚实,而不是又一层虚假的安慰。皮尤数据这么说,Reddit这么说,这个频道的评论这么说,那些告诉研究人员他们愿意为不撒谎的产品支付更多钱的人也这么说。如果产品不能做到它声称能做的事,你就不能大谈转型、革命和人类的未来——人们能看穿这一切。当人们问"这是谁的技术?AI属于谁?谁受益?谁承担成本?"时,行业目前通过行动(如果不是通过新闻稿)给出的答案是:它属于股东。利益向上流动,成本向下流动,如果你不喜欢,有一个超级PAC随时准备确保你偏好的候选人永远无法上任。火在正确的手中能取暖、能烹饪、能照亮道路,几十万年来它使人类文明成为可能。火在错误的手中只会烧毁一切。而40%认为AI将对社会产生负面影响的美国人,不是在评论火本身,而是在评论拿着火柴的人。问题从来不是关于技术。

Original English

There is a difference between having a small operation and running something that touches billions of lives as well. It's similar to growing a YouTube channel. Actually, when you have 500 subscribers, you're just doing your own thing. The stakes are personal. But when you have 5 million subscribers or when your platform has 4 billion users or when your AI is embedded in the search engine that half the planet relies on, you carry a different kind of weight. And it's very easy to stay in your own little bubble to treat the company as if the implications are just your own to manage. But at that scale, you are responsible for the livelihoods of the people you employ, the accuracy of the information you serve, the integrity of the elections you're spending money to influence, and the safety of the surveillance systems you're selling to police departments that use them to stalk their ex-girlfriends. Scale creates obligation. Not legally perhaps, though given the flock prosecutions, the FTC complaints, and the election spending disclosure gaps, the legal dimension is coming. But ethically, undeniably, if I hire 10 people, I would feel the weight of those 10 families acutely. I'd know that I need to bring in business or those families don't get to eat. That sense of responsibility doesn't decrease as the numbers get larger. It's the opposite. It just increases. and the apparent comfort with which trillion dollar companies discard thousands of employees, degrade millions of user experiences, and spend tens of millions buying political protection, suggests a big D, which stands for big demeanor, a confidence that is strikingly disconnected from the reality of what they're actually delivering. You can't hurt the public's feelings anymore. They've already absorbed the layoffs, the slob, the surveillance, the broken promises. What they want now is honesty, not another layer of fake reassurance. The Pew data says so. The subreddit say so. The comments on this channel say so. The people who told researchers they would pay more for a product that didn't lie to them say so. If it doesn't hang together if the product can't do what it claims it can do, then you can't bang on about transformation and revolution and the future of humanity. People can see right through it. And when people ask whose technology is it? Whom does the AI belong to? Who benefits? Who bears the cost? The answer the industry is currently giving through its actions, if not its press releases, is essentially it belongs to the shareholders. The benefits flow up, the costs flow down, and if you don't like it, there's a super PAC ready to make sure your preferred candidate never reaches office. Fire in the right hands warms. It cooks. It lights the way. It has done so for hundreds of thousands of years making human civilization possible. Fire in the wrong hands just burns things down. And the 40% of Americans who believe AI will be negative for society are not making a statement about fire. They are making a statement about the people holding the mattress. The question has never been about the technology.

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