关于失败的艺术与科学:如何将错误转化为成长的阶梯 Big Think 2025-12-10

失败与深度学习的必然性

每当有人将失败转化为成功时,就发生了非常有趣的事情,我们应该探究其方法和原因。

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Whenever somebody turns a failure into success, something really interesting has happened, and we should be asking ourselves how and why.

我们发现很难将“是的,我犯了错误,我失败了,我做错了事”这个想法,与“我是一个失败者”这个想法区分开来。

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We find it really hard to separate the idea that, “yeah, I made a mistake, I failed, I did something wrong”, with the idea that, “I am a failure”.

没有失败,人们就不可能学习。

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There's no way that people can learn without failing.

想想我们当今的一些英雄人物,他们犯过大量的错误。正是通过失败,我们才能享受到深度学习,变得更有韧性、更强大。

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Think of some of the heroes of our day, they've made enormous number of mistakes. It's through failure, that we can enjoy deep learning, become more resilient and stronger.

如果你审视任何成功人士的一生,他们总是有过重大的以及微小的失败。

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And if you look at the life of any successful person, they've always had major, as well as minor failures.

我不喜欢失败。我认为这很糟糕。这是一件可怕的事情。我希望它不是必需的,但我找不到任何其他方法能让人学会做大多数事情,除非是把事情搞砸得足够多,直到他们因此变得更好。

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I don't like failure. I think it sucks. It's a terrible thing. I wish it wasn't necessary, but I can't figure out any other way for people to learn how to do most things, but to sort of screw up enough until the point where they get better at it.

组织应对失败的三种模式

当我思考失败时,从管理文献和实践中浮现出三种大致的应对方式。

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When I think about failure, there's three general sorts of responses that emerge from both the management, literature in practice.

第一种是我称之为“原谅与遗忘”(forgive and forget)的方法。

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The first one is what I call “the forgive and forget” approach.

“原谅与遗忘”的问题在于,它既没有问责制,也没有学习。

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And the problem with “forgive and forget” is there's like no accountability and there's no learning.

第二种方法是我称之为“硅谷标准”(Silicon Valley standard)。

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The second approach is what I call the “Silicon Valley standard”.

这就是:记住、指责、污名化、排斥和羞辱。

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This is remember, blame, stigmatize, ostracize and humiliate.

这种方法的弊端是,当你羞辱或贬低那些失败的人时,他们就会害怕承认错误,整个世界就会变成一场“保住饭碗”的游戏,因此不会产生任何学习。

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And the problem with that is that when you sort of humiliate people or put them down when they fail, then they're afraid to admit mistakes, and the whole world turns into a cover your ass sort of game, so no learning occurs.

而最有效的组织——事实上,如果你研究那些从医疗事故中吸取教训的医院的研究——他们采用的口号是“原谅与铭记”(forgive and remember)。

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And the way that the most effective organizations, and in fact, if you look at research on hospitals that learn from medical mistakes, this is sort of the mantra they sometimes use. It's to “forgive and remember”.

你原谅是为了提供一定的心理安全感。

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So you forgive to have some psychological safety.

而你铭记是为了能从你自己的错误和他人的错误中吸取教训。

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And you remember so that you can learn from your own mistakes and other people's mistakes.

心理韧性与创造力的空间

每个人都有失败的权利。我也会经历我的低谷。我和其他人一样会经历困难和挫折。

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Anyone has the right to fail. I experience my downs. I experience hardships and difficulties just like anyone else does.

积极心理学(Positive Psychology: 专注于人类优势、美德和繁荣的研究领域)所做的,就是为克服这些困难提供工具。

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And what positive psychology does, is give one tools to overcome this.

积极心理学本质上关注的是有效的方法。当我们关注人们的优势,当我们培养他们的幸福感时,我们实际上也在间接地帮助他们应对困难和挫折。

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Positive psychology essentially focuses on what works. When we focus on people’s strengths, when we cultivate their happiness, we're actually indirectly also helping them deal with hardships and difficulties.

组织需要做的第一件事,就是为人们提供犯错的空间。

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The first thing that an organization needs to do is to give space for people to fail.

它需要确定失败不会造成创伤或灾难的领域。

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It needs to identify the areas where failure is not traumatic or terrible.

还需要考虑给予人们恢复的空间。

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To also consider giving people recovery space.

这是必要的。这是创造力的一部分。

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And this is necessary. That's part of creativity.

“创造”(creation)和“再创造”(recreation)这两个词在词源学上相关,这并非巧合。因为如果我们想创造,我们就需要再创造。

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It’s no coincidence that the word “creation” and “recreation” are etymologically linked. Because we need to recreate if we want to create.

从长远来看,这些恢复期实际上有助于创造力、生产力以及幸福感。

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These recovery periods in the long term actually contribute to creativity, productivity, as well as happiness.

建设性地应对个人错误

每当我们犯错时,我们都有可能在小程度上陷入认知失调(Cognitive Dissonance: 心理学概念,指个体持有两种或多种不一致的信念、态度或价值观时所产生的不适感)。

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All of us are at risk of cognitive dissonance in a small way whenever we make a mistake.

尤其是在我们非常看重的事情上犯错时。当我们投入了声誉、投入了金钱、投入了时间时,我们面临的风险最大,因为我们的自我形象受到了威胁。

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Particularly a mistake on something that's important to us. When we've invested our reputation, when we put money into it, when we put time into it, that is when we are most at risk because our self-image is under threat.

我们发现很难将“是的,我犯了错误,我失败了,我做错了事”这个想法,与“我是一个失败者”这个想法区分开来。

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We find it really hard to separate the idea that, “yeah, I made a mistake, I failed, I did something wrong”, with the idea that, “I am a failure”.

“我就是那种会犯错、会把事情搞砸的人。”

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“I am the kind of person who makes mistakes, who gets things wrong”.

当你犯错时,以建设性的方式回应的第一步,就是将自己与错误分离开来。

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The first step in responding in a constructive way when you've made a mistake is to separate yourself from the mistake.

要明白,你可以是一个犯了错误的人。这并不意味着你将永远是一个犯错的人。

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To understand, you can be a person who made a mistake. That does not make you a person who will always make mistakes.

然后你才能承认自己错了,并以成熟、有远见的方式思考如何纠正它。

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Then you'll be able to admit you got something wrong and start to, in a mature and forward thinking way, think about how to fix it.

既然失败无处不在,我们总是在犯错,如果我们尝试做一些有趣的事情,我们就一定会犯错。

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Since failure is around every corner, we're always making mistakes, if we try to do something interesting, we're going to be making mistakes.

所以,每当你尝试一项新实验时,无论是新工作、新产品、新爱好,还是新男友或新女友,无论是什么,你都需要考虑一下如果事情没有成功,你会怎么做,如何将下行风险降到最低,同时也要利用上行潜力。

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So whenever you're trying a new experiment, whether it's a new job, a new product, a new hobby, a new boyfriend or girlfriend, whatever it is, you need to give some thought to what you're going to do if it doesn't work out, and how to minimize the downside, as well as taking advantage of the upside.

接下来是拥有某种反馈机制,它能告诉你事情进展顺利还是不顺利。它告诉你你是在成功还是在失败。

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The next thing is to have some sort of feedback mechanism that tells you whether things are going well, or not going well. Tells you whether you're succeeding or failing.

通常情况下,这只是问问自己成功的标志可能是什么。

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Often it's simply a case of asking yourself what the markers for success might be.

或者更简单地说,就是问问你信任的人,让他们给你一个直言不讳的意见。

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Or even simpler than that, just asking someone you can trust, to give you a straight opinion.

要让人给你诚实和建设性的意见可能非常困难,但这绝对是至关重要的。你可能不会总是得到回应,但如果你想修正自己的错误,你需要的就是这类反馈。

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It can be remarkably hard to get people to give you an honest and constructive opinion, but that's absolutely essential. You may not always get responses, but that's the kind of feedback that you need if you're going to fix your own mistakes.

爱迪生的智慧与学习的口号

托马斯·爱迪生(Thomas Edison: 美国发明家和商人,以发明电灯泡和留声机而闻名)拥有 1093 项专利,比历史上任何其他科学家或发明家都多。

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Thomas Edison has patented 1,093 inventions, more than any other scientist inventor in history.

据我们所知,他也是失败次数最多的科学家。

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He's also the scientist as far as we know, who has failed the most times.

当爱迪生在研究电池时,一位采访者走过来对他说:“爱迪生,你已经失败了一千次了。放弃吧。”

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When Edison was working on the battery, an interviewer came over and said to him, “Edison, you have failed a thousand times. Give it up.”

爱迪生对此回应道:“我没有失败一千次。我成功了一千次。我成功地展示了哪些方法行不通。”

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To which Edison responded, “I haven't failed a thousand times. I've succeeded a thousand times. I've succeeded in showing what doesn't work.”

爱迪生还曾有句名言:“我通过失败走向了成功。”

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Edison also famously said, “I failed my way to success.”

我一遍又一遍地对自己、对我的学生重复的一个口号是:“学会失败,否则就学不会”(learn to fail or fail to learn)。

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One of the mantras that I repeat over and over again to myself, to my students is, “learn to fail or fail to learn.”

我告诉他们,我希望他们能多失败。我真诚地希望如此。

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I tell them that I wish them that they fail more. And I truly, sincerely mean it.

📌 文中提及的人物和组织

人物: Thomas Edison