节目开场与无障碍体验
克莱尔: 这让我对家里的所有一切有了更多的掌控感。我觉得最棒的一点是,我再也不用去操心这件事了。它释放了大量的精力,我不用再时刻想着灯光是不是调整到了我想要的状态,或者几个小时后有人进来时,我却坐在一个漆黑的公寓里——那感觉真的挺诡异的。
Original English
Claire: It's given me a lot more control over everything in my home. I think the like biggest thing is that I don't have to think about it anymore. It's freed up so much space to not be thinking about whether the lights are how I want them or whether someone will walk in in a few hours and I'll be sitting in a dark apartment, which is a weird vibe.
罗茜: 你真是又忧郁又神秘。
Original English
Rosie: You're so moody and mysterious.
克莱尔: 这倒也没说错。
Original English
Claire: It's not inaccurate.
系统: [笑声]
Original English
System: [laughter]
克里斯蒂娜: 我是克里斯蒂娜·西拉库萨。
Original English
Christine: I'm Christine Siracusa.
罗茜: 我是罗茜·格雷扬,您正在收听的是《Wirecutter Show》。
Original English
Rosie: I'm Rosie Grayan, and you're listening to The Wirecutter Show.
系统: [音乐]
Original English
System: [music]
克里斯蒂娜: 嘿,罗茜。
Original English
Christine: Hey Rosie.
罗茜: 嘿,克里斯蒂娜。
Original English
Rosie: Hey Christine.
克里斯蒂娜: 今天我们要聊聊无障碍设计(accessibility)。通过在《Wirecutter》的工作,我对此有了很多思考。但回想起来,我第一次真正明白,当这个世界不是为你而设计时,日常生活中做一些简单的事情会有多困难,是在我生第一个孩子的时候。当时我住在曼哈顿中城,距离我们现在录音的地方只有几个街区。那时候,中城的人行道在马路交界处还没有无障碍坡道。有些地方有,但很多地方没有。我记得当时推着我刚出生的宝宝坐在婴儿车里,没有坡道成了一个完全无法逾越的障碍。因为我刚分娩完还在恢复中,根本没办法把婴儿车抬下人行道去过马路。我当时就想:‘坐轮椅或者推助行器的人是怎么通行的?这简直疯了。’ 我的活动能力受限,而这确实让我大开眼界,看到了许多人被迫面对的另一个世界。
Original English
Christine: Today we are talking about accessibility. I've thought a lot about this through my work with Wirecutter, but thinking back, I you know, the first time I fundamentally understood how difficult it can be to do simple tasks in your daily life when the world isn't designed for you was when I had my first kid. I was living in Midtown Manhattan just a couple blocks from where we're recording. Back then, the sidewalks in Midtown didn't have ramps where they meet the road. Some of them did, but a lot of them didn't. And I remember walking with my newborn in her stroller, and this lack of ramps was a total barrier. I couldn't lift the stroller off the sidewalk to cross the street because I was recovering from labor, and I just remember thinking, "How do people in wheelchairs or walkers navigate this? This is insane." My mobility was limited, and it really opened my eyes to a different world that many people are forced to navigate.
罗茜: 这很有意思。我记得住在纽约时,也经常想到这个城市里许多地铁站缺乏无障碍设施的问题。我思考着产品的设计方式,这在无障碍体验中显然起着关键作用。今天,我们将重点讨论产品,特别是探讨一些简单的智能家居设备,它们如何让残障人士——坦白说,或者是任何有短期、中期或长期行动不便或面临出行困难的人——的生活环境变得更加便利。
Original English
Rosie: It's so interesting. I remember living in New York thinking a lot about the inaccessibility of so many subway stations in the city. I think about the way products are designed, and that obviously plays a crucial role in accessibility. Today, we're going to lean into the discussion of products specifically. We're going to talk about some simple smart home devices that can make a home more accessible for people with disabilities or frankly anyone with mobility concerns, issues, short-term, medium-term, or long-term.
克里斯蒂娜: 没错。今天与我们对话的是我们的无障碍编辑克莱尔·珀尔曼(Claire Perlman),以及智能家居编辑约翰·查斯(John Chase)。他们最近合作对克莱尔的公寓进行了改造,安装了智能开关,这让克莱尔能够更好地控制公寓里的灯光。她写了一篇关于这个的优秀文章,我们会在节目简介中提供链接。
Original English
Christine: That's right. We're talking with Claire Perlman, our accessibility editor, and John Chase, our smart home editor. They recently collaborated to retrofit Claire's apartment with smart switches that have allowed Claire more control over the lights in her apartment. She wrote this great piece about this, which we'll link to in the show notes.
罗茜: 广告之后,克莱尔和约翰将与我们面对面。别走开,我们马上回来。
Original English
Rosie: After the break, Claire and John. Stick around.
系统: [音乐]
Original English
System: [music]
肢体障碍者的采光困境
罗茜: 欢迎回来。今天,克里斯蒂娜和我与两位同事一起在录音室里,聊聊智能家居设备如何让房屋更加无障碍。《Wirecutter》的无障碍编辑克莱尔·珀尔曼,以及节目老朋友、智能家居编辑约翰·查斯。克莱尔,约翰,欢迎你们。
Original English
Rosie: Welcome back. Today, Christina and I are in the studio with two of our co-workers, and we're going to talk about how smart home devices can make a home more accessible. Claire Perlman, Wirecutter's accessibility editor, and John Chase, friend of the show and our smart home editor. Claire, John, welcome.
克莱尔: 谢谢。
Original English
Claire: Thank you.
约翰: 大家好,很高兴能来到这里。
Original English
John: Yeah, great to be here.
克里斯蒂娜: 很高兴能邀请到你们。
Original English
Christine: Happy to have you.
罗茜: 很高兴你们能来。我们想聊聊你们两个一起合作的这个项目。克莱尔,你写了一篇关于这个项目的文章。约翰,你帮克莱尔在公寓里安装了智能开关。克莱尔,我想让你先还原一下当时的场景。在灯光控制方面,你之前在公寓里遇到过什么样的情况?能给我们描述一下当时你每天开灯的生活状态吗?
Original English
Rosie: Great to have you here. So, we want to talk about this project that you two worked on together. You Claire, you wrote an article about it. John, you helped install these smart switches in Claire's apartment. Claire, I want you to set the scene. What were you dealing with in your apartment in terms of your lighting? Give us the picture of what a day in your life looked like to turn the lights on.
克莱尔: 好的。因为我坐轮椅,这意味着很多事情我都做不了,包括用手臂完成许多日常动作。我公寓里的灯光开关稍微高了一点,所以我没法轻易地打开和关闭它们。实际上我可以关掉它们,但我没办法打开它们,这其实用处不大。所以……[笑声]
Original English
Claire: Yeah. So, I'm in a wheelchair, which means I can't do a lot of things including using my arms to do a lot of things. The light switches in my apartment are a little bit too high, so I can't turn them on and off easily. I can actually turn them off, but I cannot turn them on, which is really not that useful. So, [laughter]
罗茜: 这确实比想象的要不方便得多。
Original English
Rosie: It's less useful than you think.
克莱尔: 是的,真的很不方便。所以,每天早上会有人来协助我,他们会在我这里待上一个半小时。在那段时间里,我必须让他们把我接下来12个小时需要的所有事情都安排好。这其中包括让灯光保持在我想要的状态,因为过去我无法在想开灯的时候开灯,也无法在想关灯的时候轻松关掉。
Original English
Claire: Yeah, really is. So, I have someone who comes and helps me in the morning, and they're there for hour, hour and a half. During that time, I have to have them do everything that I need for the next 12 hours. And so, that includes having the lights the way I want them because I haven't historically been able to turn them on when I want them or off easily when I want them.
罗茜: 所以,当你的助手离开后,你公寓里的陈设和状态就是什么样,就得一直保持什么样了。如果你的办公室开着灯,那就一直开着;如果没开,你也无能为力。
Original English
Rosie: So, when your helper leaves for the day, the way the apartment was set up was the way it was set up. So, if the lights were on in your office, they were on, but if they weren't on in your office, you didn't you couldn't really do anything about it.
克莱尔: 没错,而且这让我以前在参加 Zoom 会议时看起来非常昏暗。
Original English
Claire: No, and I would look very dark in my Zoom meetings.
罗茜: 我和你一起开过很多次 Zoom 会议,我从没觉得你那里很暗,但我完全可以理解这确实会让人感到很烦躁。
Original English
Rosie: I've been on many Zoom meetings with you, and I never thought it looked dark, but I can see where that would be very annoying.
系统: [笑声]
Original English
System: [laughter]
克莱尔: 确实如此。
Original English
Claire: It was.
罗茜: 在你和约翰在这个项目上展开合作之前,你公寓里还有其他的智能家居设备吗?
Original English
Rosie: Did you have any other smart home devices in your apartment before you and John worked on this project?
克莱尔: 我有一些智能插座(smart plugs),其中一个插座连接到了台灯,另一个连接到了空气净化器。不过,我当时并没有完全把它们的用途发挥到极致。另外我还有几个用在灯泡上的智能灯泡,但它们只是偶尔起作用。
Original English
Claire: I had a few smart plugs set up, and so those were connected to one was connected to a lamp, and then one another one was connected to an air purifier. I wasn't really maximizing that usage necessarily. I also had a couple smart bulbs that I had in lamps, but they were in and out of being useful.
约翰: 她现在就在不着痕迹地吐槽我呢。
Original English
John: She's throwing shade on me right here.
系统: [笑声]
Original English
System: [laughter]
约翰: 就像几年前克莱尔和我刚见面时,大多数时候人们只要听到我聊智能家居,都是唯恐避之不及的。[笑声] 确实是这样。但克莱尔非常乐意尝试,并且也很好奇。我不记得你当时是否有 Alexa 设备了。但我这里要提醒各位正在收听节目的观众,这是一个触发警告(trigger warning),请先静音您的智能音箱,以免被唤醒。当时克莱尔愿意尝试一些智能灯泡。所以,除了你拥有的那些基本上相当于开关的智能插座之外,你还有三个 Philips Hue 灯泡,但它们当时已经失去了同步。也就是说,她本来可以用这些灯泡对 Alexa 说:‘嘿,打开灯泡。’ 诸如此类的。但有些时候灵,有些时候不灵。
Original English
John: Just like when when Claire and I met a couple years ago, like I was most of the time people were like running away from me with smart home stuff. And [laughter] exactly, exactly. And Claire was super game to talk about it, and you were were curious, and I don't recall if you had an an Alexa device. I'm going to tell anyone listening, trigger warning, mute your smart speakers so they don't go off. But, Claire was willing to to try out some smart bulbs. And so, separately from the smart plugs you have, which are basically on off switches, uh you had some a collection of three Hue bulbs, but they had gone out of sync. So, like basically, like you know, she would use those to to speak to Alexa to say, "Hey, turn on my bulbs." or whatever. And then sometimes it would work, sometimes it wouldn't work or, you know.
克莱尔: 这部分是因为我买了一盏山寨的野口勇(Noguchi)台灯,然后……
Original English
Claire: This was partly because I bought a knockoff Noguchi lamp and
约翰: 它是罪魁祸首。
Original English
John: was the problem.
克莱尔: 没错。
Original English
Claire: Yeah.
约翰: 这就是问题所在。开关简直无法直视……
Original English
John: was the problem. The switch is like not
罗茜: 灯光之神下凡来惩罚你了。
Original English
Rosie: gods are coming down to punish you.
系统: [笑声]
Original English
System: [laughter]
克莱尔: 而且那个物理开关也非常不好用。
Original English
Claire: And then also the switch was very janky.
罗茜: 所以理论上,你可以通过智能灯泡对智能音箱说:‘嘿,帮我把灯泡打开。’ 这本可以帮你解决问题,但是当时它们已经失去了同步。
Original English
Rosie: So like in theory you could use a light bulb a smart light bulb to say, "Hey, turn the light bulb on, smart speaker." and that might have helped with your problem, but those had gone out of sync.
克莱尔: 是的,虽然它们在相当长的一段时间里是一直能正常工作的。其实在你来我公寓之前,我已经自己把它们给修好了,所以……
Original English
Claire: Yeah, although they worked for a very long time. I ended up fixing them before you came to my apartment all by myself, so.
系统: [笑声]
Original English
System: [laughter]
约翰: 好的,这倒是个好消息。那么,我们再来区分一下。那些灯泡通常是用在台灯这类设备上的。而通过墙面开关控制的,则是顶置的吸顶灯(overhead lighting)。克莱尔家里有一排开关,其中一个开关实际上是由两个位置控制的(双控开关)。第二个开关的高度大约是在我的胸口位置。因此,如果你在这一边打开了它,再去另一边关闭,或者反之……克莱尔之前解释说,她有时候甚至不得不像‘铁头功’一样用头去撞开关来关闭它,这显然是非常不理想的。另外,你的公寓在技术上已经是符合 ADA(美国残疾人法案) 标准的,对吧?
Original English
John: Well, it was a great talk. So, I will see you guys later. But the other thing is also just to differentiate, those were for often are used for like table lamps and things like that. And the lighting that was controlled by switches is like overhead lighting. And so there was a bank of switches and one of them was actually controlled in two locations. And the second location actually was like I don't know. Chest height for me. And so, you know, if you click it on the one spot and then go to click it off at the other or something like that. It was just Clara explained that sometimes she would relegate it to like using her head to turn off a switch, which is not ideal. And your apartment is technically an ADA compliant
克莱尔: 是的,没错。
Original English
Claire: Yeah, it is.
罗茜: 噢,天哪。
Original English
Rosie: Oh, wow.
克莱尔: 理论上应该是符合的。但符合 ADA 标准并不意味着对每个人都绝对无障碍。它只是意味着它对‘某些人’来说是可以使用的。
Original English
Claire: Supposed to be. I mean ADA compliant doesn't mean accessible to every person. It just means accessible to some people.
罗茜: 确实,它更像是一种现行的平均社会标准。
Original English
Rosie: Right, it's kind of like a median standard that is out there.
克莱尔: 并且它的设计是为了覆盖非常广泛的需求。例如,一些无法弯腰的老年人需要安装在更高位置的设施,但这对我来说就变得极其不方便。
Original English
Claire: And it's, you know, it's supposed to be encompassing a very wide variety of needs. There are older people who can't bend over, so they need things that are higher up and that is deeply unuseful for me.
罗茜: 确实。
Original English
Rosie: Right.
克莱尔: 所以这就是 ADA 标准存在的问题,尽管我很感激并且热爱它的初衷。
Original English
Claire: So, that is the problem with the ADA. Although I love it.
罗茜: 有这个法案是好事,但它确实没法满足所有人的需求。好吧,简而言之,你之前可以自己打开公寓里的部分灯光,但真正的问题是那些顶置灯,对吧?
Original English
Rosie: It's good we have it, but yeah, it doesn't work not all the standards work for everyone. So, okay, just to encapsulate, you could turn on some of the lights in your apartment. But those overhead lights were the real issue.
克莱尔: 没错,我也曾为了开关那些顶置灯想出过各种替代方案。比如在真的很需要的时候,我会拿我猫咪的逗猫棒,或者喝水用的吸管去够那个开关。
Original English
Claire: Yeah, and I had devised systems for turning on and off of those lights as well. I would use like my cat's wand toy to turn on the light sometimes I really needed them or a straw for my drink.
罗茜: 明白了。这真是典型的临时拼凑方案。也就是说,你只能逆来顺受,不管早晨助手给你把灯光设置成什么样,你接下来的整天都只能默默忍受。
Original English
Rosie: Right. This is really ad hoc. This is like you get what you get and you are dealing with whatever it is for the rest of the day.
克莱尔: 没错。而在你自己的家里,这显然非常不理想。这也是为什么我说这些方法只是权宜之计,不能算作好的长期解决方案。它们还有很大的提升空间。
Original English
Claire: Right. Which is like not ideal in your own home. Like that's why I'm like long-term solution not a great long-term solution. Could be better.
改造方案与智能开关安装
罗茜: 所以,你们走到了一起,决定着手做这个项目。面对这个特殊的照明问题,你们是从哪里开始的?
Original English
Rosie: So, you come together, you decide to do this project. Where did you begin I guess with the lighting problem specifically?
约翰: 好的。克莱尔当时向我描述了她的公寓以及她的具体需求。我们聊得越多,我就越不想只做个修修补补的小项目,我想搞个大工程。你可能了解我这个人,一向如此。我当时说:‘要不我们把这堵墙拆了吧。’[笑声] 当然,克莱尔把我的计划给拉了回来,让我们采取了一个更合理务实的方法。因为她的公寓是单间公寓(studio),有一个小厨房,还有这些非常明亮的顶置 LED 灯。克莱尔说,有时候在晚上睡觉前,如果灯一直开着,她甚至只能一整晚开着灯睡觉;或者如果早上灯没打开,她就必须在一片黑暗中坐着。所以……
Original English
John: Well, so Claire described her apartment and her needs and like the more we talked, I I don't go small. I like to go big. You might know that about me. So, I was like, "Yeah, we'll knock down a wall." And then you know, but she we we reined it in and made it a much more reasonable approach which was because it's studio like her she has a kitchenette and there's these overhead lights, you know, LED lights they can get quite bright and she's like there's times where I've had to like you know, they were on it at the end of the night and I just had to sleep with the lights on all night or they're not on in the morning, you know, and then you have to sit around in darkness kind of thing. So, that was
罗茜: 这在单间公寓里确实尤其成问题。
Original English
Rosie: Which is particularly problematic in a studio.
约翰: 是的。
Original English
John: Yeah.
罗茜: 确实很令人苦恼。
Original English
Rosie: Right. Yeah.
约翰: 确实非常让人心烦。除此之外,她还提到她有一个热泵系统,也就是空调或暖气 HVAC 控制器。虽然可以通过温控器去控制温度,但因为它的安装高度过高,而且每次调节温度都要繁琐地按25次按键,所以她无法使用。我们本来希望能替她换上一个智能温控器,让她能通过语音直接更改温度。所以我们谈过做这个,也讨论过在墙上直接更换电源插座。而不是使用插在插座上、有些占用空间的智能插座。使用智能插座虽然简单好用,但实际上你完全可以直接把墙上的物理插座面板更换掉,让插座本身直接智能化。
Original English
John: It's irksome. And then on top of that we also she talked about how she had a heat pump like an HVAC or air conditioning system. The thermostat would be the way that you could you can control it, but you were unable to control it because one it's the height of it, but also it's finicky with like 25 button presses. I think we were trying to figure out a way to make a substitution and put in a smart thermostat that would allow her to again use her voice to change the temperature. So, we talked about doing that. We talked about maybe putting in a instead of having smart plugs which are external and you know, they go into the wall and sometimes they take up space. They're useful and they're great, but you can actually just replace the receptacle itself and have
罗茜: 相当于更换你用来插电的物理电源插口面板,实际上你可以……
Original English
Rosie: Like the outlet receptacle where you would plug something in and you can actually
约翰: 没错,你可以把它们改造成能单独进行远程开关控制的形式。这样你就可以说:‘嘿,Alexa,嘿,Siri,嘿,Google Home,把我的灯关掉。’ 然后那个插座本身就会随之通电或断电。所以,一开始我们做计划时野心勃勃。但等我们真正到了克莱尔的公寓里,现实给我们浇了一盆冷水。
Original English
John: You can make those so that you could individually control them. So, the idea you could be like hey, you know, Alexa, hey Siri, hey Google Home, turn off my light." And that would be that outlet itself would would turn on and off kind of thing. So, we went big that way, and then once we got to her apartment, reality kicked in.
系统: [笑声]
Original English
System: [laughter]
罗茜: 那么,现实以什么样棘手的方式呈现出来了?当你在克莱尔的公寓里进行评估时,你发现了哪些限制或挑战?
Original English
Rosie: Right. So, what is a pesky way of showing up? What did you see as limitations or challenges when you went to do the assessment in Claire's apartment?
约翰: 你知道,仅从这些设备的使用角度来看,有些用户无疑在每一步都需要外界的协助,对吧?不管是在……
Original English
John: You know, just speaking from the usability of this stuff, like, you know, some people are definitely going to would need help with any of this, right? Either they're
罗茜: 安装、编程以及后续所有的设置上。
Original English
Rosie: installing it and programming and everything like that.
约翰: 所有这些,而且它们是不同的难关。比如,有些人可能根本无法顺利使用智能手机,而几乎所有这些智能设备的初始化都需要配合智能手机上的 App 来进行。等我们到了现场,发现克莱尔公寓里安装的温控器是某种特殊的型号,和我们打算换上的新机型完全不兼容。它们之间根本无法建立通信。所以我们最终只能在那一项上及时止损,放弃并转向下一个任务。
Original English
John: All of those things, and they're different things, right? Like, some people just you know, they may not have the use of a smartphone, and and a lot of these almost everything requires the use of a smartphone to set it up. And you know, we showed up and turns out that Claire's thermostat is of a particular type where it wouldn't work with the model we were going to set in. It like they just wouldn't be able to communicate with each other. So, we ended up just kind of cut and bait on that one and moving on.
克莱尔: 那一刻真的非常遗憾。我本以为我能够克服这个挑战。天知道我多么渴望能在半夜根据自己的意愿,随时把空调打开或者关掉。
Original English
Claire: That one is very sad. I was really hoping that I could fix that challenge. Yes. All I want is to be able to turn the AC on and then off in the middle of the night, whenever I want.
约翰: 哦,太理解你了。
Original English
John: Oh, yeah.
罗茜: 那你的替代方案是什么?你后来有找一盏风扇来……
Original English
Rosie: And your compromise, did you Do you have a fan that you can
克莱尔: 我最近一直在把空气净化器当风扇用,这肯定不是最高效的办法。
Original English
Claire: I've been using my air purifier as a fan, which is not the most efficient.
罗茜: 好吧,那你们最后到底实际安装了什么设备呢?
Original English
Rosie: Okay, so what did you end up actually installing then?
克莱尔: 我们最后安装了三个智能开关。就这些对吗?
Original English
Claire: We ended up installing three smart switches. Is that it?
约翰: 呃,其实我们还做了一些其他的。好吧,就这些,确实是这样。
Original English
John: Uh well, no, we did We Okay, so we did Right. So, that's it, yeah.
系统: [笑声]
Original English
System: [laughter]
约翰: 也就仅此而已,但这却花了我好几个小时。[笑声] 我们所做的是:第一,重新同步了你的那几只灯泡,虽然你刚才说这是你自己搞定的,不过无所谓啦。对于厨房的灯,我们拆掉了原先的物理墙面开关,直接替换成了智能版本的开关。这个版本的开关通过一个插墙式的无线中继器来传输信号。我们在讨论中强调的一点非常重要:这个开关在手动操作时,应该和普通开关完全一样,这样不希望使用智能功能的来客依然可以直接按开关控制它。但在那之上,一旦安装完毕,我们就能通过克莱尔现有的 Alexa 智能音箱,在手机的 Alexa 应用里将这个开关连接起来。我们这次用的是 Leviton 的一款智能开关。他们有很多种型号,而这也是我们《Wirecutter》的推荐款。我们将它们在 App 里完成配对后,她就可以直接说:‘Alexa,把厨房的灯亮度调到 50%。’ 它不仅能控制开关,还能实现调光。
Original English
John: That's all, and then only took me however many hours. Um so, what we did was we One, we resynced your bulbs, which you said you did on your own without me, but whatever. For the kitchen lights, we removed the existing switch, like physically removed the switch, and then replaced it with a smart version. This version communicates with like a plug-in Wi-Fi relay, basically. An important thing that we talked about was that this switch should work just like a regular switch in terms of you can manually turn it on and off so that you're not bound to using the smart features for people who don't want that. But then on top of that, once we installed that, we could then in this case she has Alexa speakers, using the Alexa app, we connected the light switch. This model was a Leviton model. They have a whole bunch of models and this is one of our Wirecutter picks. So, we connect them in the app. From then on, she can say and you know, you give it a name and you can say, "Alexa, turn the kitchen lights to 50%." It not only turns it on and off, so it also dims.
罗茜: 一个调光开关。
Original English
Rosie: a dimmer.
约翰: 是面调光开关。接下来我们为她工作区天花板的顶置吸顶灯更换了开关。那个开关稍微有些复杂,因为底盒内部接线情况有所不同,那一处没有为开关提供所谓的零线(neutral wire)。在智能家居行业里,这其实很常见。我们必须使用一款不需要零线的特殊版本智能开关。虽然多花了一些心思,但最终还是顺利安装完成了。
Original English
John: Yeah, so it's a dimmer. And then we did the switch for her overhead ceiling lights in her work area. That one was slightly more complicated because of the wiring and we had to get a specific no-neutral switch for that because there wasn't a neutral wire in the box. But we got it installed.
罗茜: 从动手接线的角度来看,对于没有相关经验的人来说,给开关接线是可行的吗?还是说这需要请专业的电工来操作?
Original English
Rosie: In terms of hands-on, is wiring a switch something that someone who is, you know, not experienced in that can do, or is it really like you should hire an electrician?
约翰: 我必须要说明,我并不是专业的电工。但我对做这些事情非常熟悉。这些年来,为了测试和体验,我已经在自己的家里安装过许多种不同的智能开关。如果你是一个动手能力还不错,并且之前接过电线、换过普通墙壁开关或插座的人,这跟那些操作是完全一样的。但是,如果遇到更复杂的接线,事情可能就会变得棘手。比如,如果在一个开关底盒里有多个开关,它们内部的电线可能像‘猪尾巴’(pigtails)一样缠绕在一起,将多条电线汇接在一处。所以,它偶尔会变得有点超乎常规。这绝对属于熟练手艺活(handyman)的水平,我不认为非得请电工来做。但显然,你必须做的第一件事是:走到你的配电箱前,拉闸断电,并用验电笔(voltage tester)确认没有残留的危险电流。这是非常可行的操作。但即便如此,花絮视频里我依然会忍不住对那些线抱怨:‘你给我塞进去!’ 因为墙里原有的那些电线非常硬、非常粗,你需要把它们和智能开关相连并塞回狭小的底盒里,这确实需要费不少力气。
Original English
John: I would say I'm I'm not an expert electrician or anything like that, but I'm very familiar with doing this stuff. I've wired our home with multiple different smart switches trying them out and testing them over the years. If you are a competent DIY person who has done any kind of wired an electrical switch or an outlet before, it's identical. But, it can get complicated if you have more exotic wiring like a bank of switches, sometimes they'll have like pigtails going on and like joining of like multiple lines and things like that. So, it can get a little slightly exotic. It's absolutely handyman level. I don't think you would have to hire an electrician to do it. But, obviously the first thing you would do is like go to your breaker, turn off the switch, use a voltage tester to make sure that there's no live like stray currents or anything like that. It's very doable, but even then like some of the outtakes of the video showing me I'm like, "Get in there, you!" You know, like like because this wiring it's, you know, it's stiff, it's big, it's thick the existing wiring in the wall and you're connecting onto it and so, you know, it it takes some some doing.
罗茜: 克莱尔,你的公寓是新建的,对吧?所以如果是在老房子里,可能还要面对另外一堆需要考虑的复杂因素。
Original English
Rosie: And Clare, your apartment is a new apartment, right? So, if you're dealing with an older building, you might have a whole other host of things to think about.
约翰: 是的,现在所有符合现代建筑规范的房屋在底盒内都有一根所谓的‘零线’(neutral wire)。但老式住宅里通常没有。现在有一些智能开关非常酷,它们被设计成在没有零线的情况下也可以正常工作。
Original English
John: Yeah, so all modern like code-compliant homes have a neutral what's called a neutral wire in the box. Older homes often don't. There's a few smart home switches that actually can work without a neutral wire, which is pretty cool.
系统: [音乐]
Original English
System: [music]
智能照明带来的生活改变
罗茜: 克莱尔,这给你的日常生活带来了什么改变?
Original English
Rosie: Clare, how has this changed your day-to-day?
克莱尔: 这让我对家里的所有事情都有了更多的掌控感。我觉得最重要的一点是,我不需要再去操心这件事了。这释放了大量的精力。我不用再时刻焦虑灯光到底是不是调到了想要的状态,或者在几个小时后,当别人走进我的房间时,发现我正一个人坐在一片漆黑的公寓里——这氛围真的很古怪。
Original English
Claire: It's given me a lot more control over everything in my home. I think the like biggest thing is that I don't have to think about it anymore. It's freed up so much space to not be thinking about whether the lights are how I want them or whether someone will walk in in a few hours and I'll be sitting in a dark apartment, which is a weird vibe.
罗茜: 你真是又忧郁又神秘。
Original English
Rosie: You're so moody and mysterious.
克莱尔: 这话倒也贴切。
Original English
Claire: It's not inaccurate.
系统: [笑声]
Original English
System: [laughter]
克莱尔: 不过,是的。当我在清晨有其他事情需要操心时——比如我要做工作上的方案、我要喂猫——我就有太多的其他事情需要去操心,而不需要把精力浪费在考虑灯光是不是刚好符合我的心意上。而且,这也给了我随时改变主意开灯或关灯的自由,这在以前是完全无法想象的。所以这对于我的自主权来说非常关键。就算到了深夜,所有的灯都已经关了,但如果我突然想和某人视频通话,或者想看一本书,甚至想看看我的猫在凌晨两点是不是在厨房的吧台上捣乱,我现在只需要随时说一声就能把灯打开,看个究竟,然后随时再关上。
Original English
Claire: But, yeah, I think not having to think about it in the morning when I have other thing like I have work to be thinking about. I have my cat to be thinking about. I have plenty of other things to be thinking about besides whether the lights are exactly how I want them or not. And also like it has given me the freedom to change my mind whether I want the lights on or off, which is not a thing I used to have. So, it's been really big for that. You know, even at night when the lights are off, but maybe I want to FaceTime with someone or like read a book, see what my cat is doing on the counter at 2:00 a.m. Now I can turn on the light and see and then turn it off again.
罗茜: 那你现在的作息和习惯是怎样的?在你早晨起床之后,你是通过手机控制,还是直接用语音?具体是怎么操作的?
Original English
Rosie: So, what is the routine that you're in now in terms of like you wake up in the morning? Are you using your phone? Are you using your voice? What's
克莱尔: 我基本上总是直接使用 Alexa。我通常不用手机控制。
Original English
Claire: Pretty much always using Alexa. I don't usually use the phone.
罗茜: 好的。
Original English
Rosie: Okay.
克莱尔: 因为我太懒了,懒得去翻手机找究竟该用哪一个 App 来操作。
Original English
Claire: Cuz I I'm too lazy to figure out which app I'm supposed to be doing that on.
约翰: 但这才是核心。你不必爬起来走到开关前激活它,也不需要掏出手机、解锁、翻找并打开对应的 App,更不用管那些没完没了的 App 升级提示之类的事情。你只需要直接用嘴说,它就会直接响应。这就是智能音箱和语音控制的魅力所在。克莱尔和我一直在讨论的一件事是,我们团队的作家**雷切尔·萨拉库拉(Rachel Sarakula)**写过很多关于智能家居在提升无障碍体验以及‘就地养老’(aging in place)方面价值的指南。尤其是,我已经关注和报道智能家居行业近十年了,我越来越强烈地感受到,对于有行动障碍、无障碍需求,或者想要在家里就地养老的人群来说,这些设备的价值是非常巨大的——尽管这两类人群的需求经常重叠。然而,在很长一段时间里,我和我们团队居然都忽略了这些东西有多么的有用。
Original English
John: But that's the whole point. Like you didn't That's the beauty of you being able to use voice speakers and stuff like that. I think you don't have to get up and go over to the switch to activate it. You don't have to pull out your phone to activate it. You don't have to, you know, browse through find the right thing. You don't have to do an update of the app or that kind of stuff. I get it mostly just works. But one of the things that Clare and I kind of keep discussing, I think, and one of my writers, uh, Rachel Sarakula has has written guides to accessibility and aging in place that involves smart home devices. In particular, you know, I've been covering smart home for almost a decade at this point. And I feel like there's so much usefulness to it for this audience of people who have mobility and accessibility needs and and also aging in place, which, you know, they overlap. It didn't dawn on me and I think to our whole team for a really long time how how useful these things are.
罗茜: 是的,我负责管理我们评测家用电器和厨房设备的团队。我们看到很多智能功能被整合到了电器里。这些年来我们见识了太多。最开始,我们的反应是:‘呃,为什么烤箱或洗衣机上需要智能功能?’ 听起来很多余。但随着时间的推移,尤其是克莱尔和我与我们雇佣的付费测试小组合作之后——小组成员包括各种有不同行动障碍的人,我们发现这些智能功能实际上对许多人来说大有裨益。因为你可以直接用手机甚至语音操作所有的设备。这种例子在不同的评测领域都曾上演过。我记得我们以前还吐槽过:‘为什么有人需要一把智能牙刷?’ 但结果证明,对于某些特定的人来说,拥有这些可以同步数据和控制的智能设备实际上是非常有帮助的。
Original English
Rosie: You know, I helped I managed our teams that review appliances and kitchen equipment. I think we saw a lot of smart features being integrated into appliances. We've seen this for years and at first our reaction was like, "Eh, why do you need to have a smart feature on an oven or on a washer?" You know, it just seems like this is just like added. But we've seen over the years, especially Clare and I have worked on We have a paid tester group that comes in. We have various people with different mobility issues. And like these smart features can be quite helpful to a variety of people, you know? Cuz you can operate things with your phone. And you know, I think we've seen this across different coverage areas like forever. I remember we were like, why would you need a smart toothbrush? But it actually can be quite helpful for certain people to be able to, you know, have these smart devices.
约翰: 没错,正是如此。有很多产品可能会让你觉得:‘好吧,我个人并不需要它。’ 但这只是因为你不需要,并不代表其他人不需要。并且这些产品的宣传手册或者市场推广上可能根本没有……
Original English
John: And it tells you I'm Yeah, and that's that's the thing. It's like you There's so many products that where you might be like, well, I don't need that. And it's like, well, you don't need that, but other people do. Cuz these products don't tend to be sold. They're not marketed
罗茜: 是的,广告和营销里通常不会把这些作为主打卖点。
Original English
Rosie: No, they're not marketed
约翰: 没错,绝对不会以此来宣传。我们还聊到一件事,克莱尔的公寓里有一整面基本上由一扇窗和一扇玻璃门组成的墙,可以说是她公寓后面的整面墙。我当时对她说:‘我们的2.0版方案应该是给你装上智能电动遮阳帘,让它们按照设定的时间表自动上下起落。’ 在夏天的日晒可能会非常刺眼或燥热,而遮蔽阳光是让家里迅速凉快下来的最快手段。只要直接挡住照进来的阳光,屋内的温度立马就会改善很多。
Original English
John: necessarily. One of the things we also talked about Claire has this has a wall that's basically a window and a glass door, like the whole back wall of her of her apartment. And I was like, you know, maybe our next, you know, our 2.0 version is you get automatic shades, which go up and down on a cycle. The sun can be blinding or it can like be too hot in the summer and that's the quickest way to cool down your place. Boom, block the sun from coming in. Yeah.
罗茜: 尤其是当你没法成功更换智能温控器时,这就显得尤为重要。
Original English
Rosie: Particularly if you weren't able to hook up the smart thermostat.
约翰: 没错,非常精确。
Original English
John: Yes, exactly. Exactly.
罗茜: 这里其实存在一定的门槛和心理畏惧。当面对这些软硬件的安装和复杂的配置时,人们可能会因此望而却步,他们会纠结于这样做到底值不值得,以及为了能顺畅地使用这些设备,自己需要付出多少的学习成本。那么,这个学习曲线是怎样的?你们是如何看待这一点的?
Original English
Rosie: You know, there's an intimidation factor here when approaching some of these installations. And I think it would be a turn-off in terms of judging how much is this worth versus how much am I going to have to learn to enable me to use these seamlessly? Like what is that learning curve like? How do you think about that?
克莱尔: 是的,我认为对于不擅长电子设备的人来说,即使只是将 App 与实体硬件配对的这一步,可能都是极具挑战且令人望而却步的。有一次我甚至让我哥哥特地大老远从曼哈顿跑来帮我设置。这里面既包含技术层面的认知门槛,也有身体 and 物理上的困难。比如有时候你需要让手机离设备非常近才能检测到它,而那个设备又刚好装在公寓里某些难以触及的角落,这其实需要一定的活动能力。另外,我认为人们容易产生逃避和拖延心理,因为这件事在脑海里会被放大成一个非常可怕的巨大任务。但一旦你真的开始着手做,你会发现它其实真的没那么难。起码对于智能插座来说,它的安装使用是非常简单的。插上智能音箱也是一插即用。在这类单品上,你完全可以自信地说:‘不,我完全可以搞定这个。’
Original English
Claire: Yeah, I think it is really hard for people who are not I mean, even just like connecting the app to the thing can be daunting. I made my brother come all the way from Manhattan at one point to do it for me. And it's you know, I think there's the like tech brain part of it and then there's also the physical part of it. Like sometimes you have to like get your phone really close to the thing and it's in a weird place in your apartment. And that requires some physical ability. Think there's also like avoidance because it could build up in your head as a scary thing to do. But then once you're actually doing it, it is truly not that hard. I mean for smart plugs, they were very simple. Plugging in a smart speaker is very simple. Right. Like there are things like that where it's like, "No, you could do this."
罗茜: 我们先短暂休息一下。[音乐] 下半场我们将继续讨论其他能够提升房屋无障碍水平的智能家居单品。此外,约翰和克莱尔还会推荐一些性价比极高的优质产品。我们马上回来。
Original English
Rosie: We're going to take a quick break [music] and on the other side, we're going to talk about some other smart home gear that can make a home more accessible. Plus, [music] John and Claire's recommendations for some bang for your buck [music] products. We'll be right back.
系统: [音乐]
Original English
System: [music]
值得推荐的智能家居单品
罗茜: 欢迎回来。在休息前,我们讨论了智能开关如何切实地帮助克莱尔控制灯光,彻底改写了她开灯难的困境。现在,我想聊聊其他有助于提升生活便利度的智能设备。对于大多数人来说,你们认为从哪些智能设备上能获得最直接、最丰厚的回报?如果有人正在纠结该买什么,哪些设备是你们最推荐的?约翰,我们先从你开始。有哪些能带来巨大生活红利的单品?
Original English
Rosie: Welcome back. Before the break, we discussed how smart switches really helped you, Claire, in your apartment and really changed the game for turning on your lights. Now, I want to talk about other devices that can make a home more accessible. For most people, where do you think the biggest payoff is in terms of smart devices? If somebody is trying to decide what to get, what are the the devices that you think Let's start with you, John. The things that are just going to have a huge payoff.
约翰: 好的,这方面我可能带有一点私心,因为我负责撰写智能门锁(smart locks)的评测指南。但我认为在我们家里装了智能锁之后,我从未见过任何一个来我家做客的人吐槽说:‘我讨厌这个东西。’ 大多数时候人们都会好奇地问东问西,然后心里长草,自己也想要装一个。因为一旦你亲身体验过它的运作机制,明白它有多么方便和实用,你就很难再回去了。我不会在这里展开太多关于它的细节,[笑声] 但举例来说,我有不用手机的小孩,他们放学回家可以直接输入密码进门,不需要随身携带可能会弄丢的物理钥匙。如果门锁在奇怪的深夜被打开了,我会立即收到推送提醒。另外,当我的父母过来探望我们时,他们有自己专属的访客密码。当我们在外度假、雇了人来家里喂宠物时,他们也同样可以获得一个限时生效的自定义密码。诸如此类,这真的非常棒。
Original English
John: I am a little biased here because I I write the guide to smart locks, but I think that I have smart locks at our at our home and I don't know anyone who's ever come to our home and then been like, "I hate this device." Most often, people are like, "Oh, I'm curious. I kind of want to have this." Cuz once they see how it works and how functional and how useful it is, I won't go all the way down the the rabbit [laughter] hole, but it's like you know, I have little kids who without phones who can get into the home where they don't need to carry a key around. They they use a a code, that kind of stuff. I get a notification if the door is unlocked at a weird hour. I um can also give when my parents come to visit, they have their own code. Or when we have someone came and fed our pets while we were gone. Like they got their own code and that kind of stuff, you know. So, it's just
罗茜: 我在很多 Airbnb 民宿上也经常看到这种智能锁。
Original English
Rosie: I see these on a lot of Airbnbs as well.
约翰: 没错,正是这样。它们真的是太方便了。这就像你一旦习惯了智能手机,就很容易忘记过去使用实体按键手机或公用电话的感受一样。我现在完全忘记了用钥匙锁门是种什么感觉。所以对我来说,这是一个重磅的推荐。克莱尔,你之前提到你在家里使用了很多智能插座对吗?
Original English
John: Yeah, exactly. Exactly. And it's just they're so useful. It's like when you get a smartphone or a cell phone and you forget what it's like to use a regular phone. Like I forget what it's like to use a key to lock a door anymore. So, that for me that's a big one. You had a number of devices you said that you used with smart plugs.
克莱尔: 嗯,没错。
Original English
Claire: Mhm.
约翰: 我觉得这很值得探究。因为智能插座本质上就是一个可以用软件控制的通断电开关。它没有多么神秘。当然它们可能会有一些额外的附加功能,比如你可以设置定时任务,或者查看当前连接的电器消耗了多少电量。但你在家里装了三四个这样的智能插座。
Original English
John: Um which I think is really interesting cuz a smart plug is essentially it's an on-off switch. That's really And they they might have extra features in there. You can put them on a timer. They can tell you how much electricity they or amperage or whatever it was being used. But you had a like three or four in your home.
克莱尔: 是的,在改造开关之前,我就在用这些插座了。当时我能自主控制任何灯光的唯一方法,就是通过智能插座去连接台灯。另外,我还在我的白噪音睡眠机(sound machine)上连了一个智能插座,因为我以前住在东村(East Village),那里实在是太吵了,这样我可以很方便地随时开关它。
Original English
Claire: Yeah, so I had them before we did all the lighting. The basically the only way I had to to control any lighting was the lamp, so I used smart plugs with lamps. I also used to use one on my sound machine because I used to live in the East Village and it was very noisy.
罗茜: 那你也是通过语音来控制这些智能插座吗?
Original English
Rosie: And are you controlling those with your voice
克莱尔: 是意,同样是完全通过语音控制。
Original English
Claire: Yes, it's also voice, yeah.
约翰: 我想帮克莱尔强调的一点是,那些台灯和白噪音机本身并不是真正意义上的‘智能设备’。但克莱尔通过智能插座,让它们变得智能化了。
Original English
John: And as it just to emphasize what what Claire's saying is like those aren't smart devices per se, but she's smartening
罗茜: 她赋予了这些传统设备智能属性。
Original English
Rosie: She's smartening them up.
约翰: 没错,给它们升级了大脑。就像是‘如果它们能有一颗大脑’一样。
Original English
John: She's smartening them up. She's giving them She's If they only had a brain.
克莱尔: 没错,就像给它们装了大脑。那安全防范设备呢?你们肯定写过关于智能烟雾报警器(smoke detectors)的推荐指南,对吧?你们觉得这是人们上手智能家居的切入点吗?
Original English
Claire: Yeah, if they only had a brain. What about like safety devices? Like you have um recommendations for smoke detectors, right? And do you think this is a good place for people to start with smart home?
约翰: 很久以前我们写过一篇文章,大意是说:‘如果你这辈子只想买一件智能家居,那就是它了。’ 智能烟雾报警器有很多不同的技术路线。但在最基础的层面上,它能彻底解决传统烟雾报警器让人们觉得烦躁、并因此被强行拆除或抠掉电池的所有痛点。比如每个人都经历过在凌晨三点,警报器开始因低电量而发出尖锐刺耳的‘哔哔’叫声。而智能烟雾报警器会在App里用清晰的人声提醒你:‘嘿,我快没电了,请更换电池。’
Original English
John: For a long time it we had a piece that was if you only buy one smart device, this is the one to get. And like a smart smoke detector is there's different varieties of them, but at a base level they alleviate most of the reasons that regular smoke detectors are a pain and then therefore get disabled or pulled off the wall. Like anyone who's had it's always at 3:00 a.m. Like the 3:00 a.m. chirping thing. Smart detectors will say, "Hey, my battery's low. Change it."
罗茜: 就是用这种机械人声说出来。
Original English
Rosie: In that voice.
约翰: 是的,[笑声] 就像‘醒醒,醒醒,快去给我换电池。’ 绝大多数火灾导致人员伤亡,原因往往都是因为报警器被人们嫌烦给故意拆掉了,或者电池早就彻底没电了。因为传统的报警器一旦误报,你很难让它停下来。如果你家里有着三米高的天花板,你根本无法爬上去按那个静音按钮,除非你去找个梯子。而智能烟雾报警器让你可以在 App 上一键静音。此外,它们可以彼此联动。也就是说,如果二楼的报警器响了,一楼的也会同步报警,并告诉你具体的起火位置。诸如此类的功能,这才是真正的智能化。
Original English
John: [laughter] Yeah. Wake up. Go go change my battery. Most fires where people are injured, hurt, or there's mortalities, it's because they either had a detector and it was disabled on purpose or the batteries were dead. Because they they are hard to turn off. You know, you got a 10-ft ceiling, you're not going to be able to get up there and like hit the mute button. And you have to So, these like you can mute using an app usually. They can interconnect to each other. So, if one goes off, they all go off. You know, things like that. It's just it's just smart.
罗茜: 你之前还提到过电动窗帘(blinds)也有着极大帮助。
Original English
Rosie: You also mentioned blinds as a
约翰: 是的。
Original English
John: Yeah.
罗茜: 非常有用。
Original English
Rosie: hugely helpful.
约翰: 同样,这个品类目前也已经丰富了很多,从电动百叶窗、电动卷帘、蜂巢帘,到可以直接加装在现有手动窗帘上的智能改造电机。如果因为肢体原因,你的手臂无法抬高去拉绳子将窗帘放下来,那么你可能就必须忍受强烈的阳光整天直射到屋里。这会极大地改变一个房间的室内温度,同时也会严重干扰生活。我自己在厨房的东面装了三个智能窗帘。每到傍晚做饭的黄金时间,夕阳强烈的直射光就会像激光束一样倾泻进来。现在,我的智能窗帘到点会自动落下来挡住强光,等直射过去之后再自动升上去。这听起来可能纯粹是某种奢侈的享受,但实际上,如果你每天手动拉窗帘好几次,窗帘绳很容易断掉,并且经常会卡死,发出刺耳的声响……
Original English
John: Again, this is one of those ones where they've now expanded to It's like blinds, shades, cell blinds, and then also retrofit ones that you can add on. You know, if you can't lift your arm up to pull a shade down, you're just going to get sun staring in your all day long. And that really radically can alter the temperature of a room. And also, it's just annoying. These are My I have three in our kitchen where sort of around dinner time, a laser beam of sunlight pours in. And so, the blinds come down automatically, and then they go back up, and then they go back down again. And that sounds like a complete luxury. But like if you pull and open and close shades These are shades, not blinds. But if you pull openthem, they're going to break. Like they always break. And they get that flappy like
罗茜: 是的,那简直是我们童年最熟悉的声音。
Original English
Rosie: Yeah. The sound of childhood.
系统: [笑声]
Original English
System: [laughter]
约翰: 我太爱这套设备了。我同样在孩子们的卧室里装了它。清晨,他们的起床闹铃响起,房间的顶灯缓缓点亮,电动窗帘同时徐徐升起。这就像是在对他们说:‘好了,孩子们,战斗的时刻到了,该起床了。’
Original English
John: But so, those I love those. And I have it in our kids' bedroom, too. In the morning, their alarm goes off, the lights come on, and the shades go up. And it's like, all right, it's go time, people.
罗茜: 叫醒服务。
Original English
Rosie: Wake up.
约翰: 没错。
Original English
John: Yeah.
罗茜: 好的。刚才我们讨论了你们认为最实用的几种设备。如果有观众在听了这期节目后,心里有些痒痒,也想要在自己家里尝试安装一些智能设备。你们会给他们什么建议?让他们如何选择应该买什么?克莱尔,我们先从你开始。
Original English
Rosie: So, okay. We've talked about some of what you guys see as the most useful devices. If somebody's listening to this thinking, I am curious. I'd like to try installing some smart devices. How would you advise someone on how to choose what to get? Let's start with you, Claire.
克莱尔: 我建议大家可以回想并梳理一下自己的清晨作息,走一遍流程,然后找出在这条时间线上,哪一个瞬间或动作是因为你的身体不便做不到、而最让你‘怒火中烧’的。
Original English
Claire: I would think about my morning, perhaps, and walk through it, and identify where you are most pissed off about not being able to do something.
罗茜: 这真是一个非常绝妙切实的切入点。
Original English
Rosie: That's a good way to put it.
克莱尔: 比如对我来说,我当时最崩溃的就是无法开关大灯。另外早晨我也经常因为无法拉开窗帘而烦躁,因为我的窗户朝东,我想要清晨的阳光照进来。所以电动窗帘是我接下来给约翰布置的待办清单上的第二项任务。[笑声]
Original English
Claire: And so, like mine was I was really annoyed about the lights. I'm also really annoyed when I can't put my blinds up in the morning because I face the east and I want sunlight. So, that's next on my to-do list for John. And
系统: [笑声]
Original English
System: [laughter]
约翰: 记下了,任务收到。
Original English
John: Noted.
克莱尔: 这是我给约翰的待办清单。但说真的,就是那些每天都在折磨你、让你感到沮丧的细微痛点,它们看似微不足道,实则极度消耗你的精力。在这些地方,智能家居可以在千万个不同的细节中帮到你。比如我们刚才聊过的这些。除此之外,我甚至还买了一个智能猫砂盆(smart litter box),因为之前让我发疯的一大痛点就是,刚好摆在我身边的猫砂盆总是散发着刺鼻的臭味,这感觉简直太糟糕了。
Original English
Claire: My to-do list for John. But, it's the things that like really aggravate you every single day and they seem little and they're not. That is where various smart home things can come in useful in a million different ways. You know, there's the ones we've talked about, but there's also for example, I have a smart litter box because one of the things that would drive me insane was a stinky litter box right next to me.
罗茜: 是的,那感觉非常可怕。
Original English
Rosie: yeah.
约翰: 确实难受。我的建议是:起步一定要小。千万不要一上来就一口气买下七种不同的智能单品。你需要循序渐进地去探索,去建立对整个系统架构的理解。这里面最核心的一个概念是:你究竟打算如何管理它们?你是想每一件单品都用自己独立的 App 分别控制,还是希望由一个统一的智能生态去集中控制?如果是后者,你就必须在买之前仔细核对兼容性。通常来说,Amazon Alexa 的生态在兼容性上是做得最广泛的。如果你打算把所有的控制权都收拢到一个中心化的系统里,以便你能直接说:‘嘿 Alexa,做这个。嘿 Alexa,做那个。’ 那么这就必须成为你选购时的决定性考量。但如果你只是孤立地使用某一类设备——比如你只打算装一个智能锁,不打算和任何其他设备产生联动,那其实也无所谓。我个人就是这么用的。另外,像 Google Nest 也做了一系列非常精致的单品,但这就意味着你需要依靠 Google Home App 来做管理。比如你需要购买 Nest 的可视门铃、Nest 摄像头,或者 Nest 智能温控器。还有一点极其重要:千万要买大厂的知名品牌。我们非常不推荐那些网上来路不明、看似便宜的杂牌智能单品。买那些经过市场验证的、我们在《Wirecutter》上评测过的成熟品牌。即使某款产品最终没有成为我们评选的第一名,但在评测文章的‘其他推荐’或‘竞争对手对比’里,你也能找到详实的测试数据。我们在智能家居方面拥有一支全网最顶尖、最客观硬核的评测团队,所以查阅我们的指南总没错。
Original English
John: Horrible. Start small. I I don't go out there and buy seven different devices. It's sort of like you got to baby step it a little bit and understand one of the big concepts within the smart home thing is like are you going to use one device with an app and control just that and then maybe have another device from another company and that one has an app. You can use apps that control a lot of your devices. And so, you have to consider compatibility. Alexa is generally compatible with almost everything. If you want to consolidate control into a single device so that you can say, "Hey Alexa, do this. Hey Alexa, do that." If that's going to be your control scheme, then you'd want to ensure that there's compatibility. If you are only going to get one device, you're just going to get a smart lock and not integrate it with a whole bunch of other devices, which is fine. That's how I do it. Then it doesn't matter as much. But, also like Nest makes a lot of very nice devices. If you're going to you'd want to use a Google Home app for that. And so, then you would do like you know, a Nest doorbell, a Nest camera, you know, that kind of stuff. A thermostatic that kind of stuff. So, yeah, but I I do think it's like do buy name brands. Like we generally frown upon these kind of rando devices that seem a lot like something else. Don't buy rando products. Establish brands that generally speaking, what we cover, if it's not even if it's not a pick, you'll see that we've tested it in our competition and we might give you a like consult our guides. We have a you know, an excellent team of I would say the best team out there of of people testing. So
罗茜: 这算是你在本期节目里能插入的唯一一句软广告了。[笑声]
Original English
Rosie: That's the one ad you get to place in this in this episode.
系统: [笑声]
Original English
System: [laughter]
约翰: 智能家居,未来已来。
Original English
John: Smart home, the future is now.
系统: [音乐]
Original English
System: [music]
系统稳定性、寿命与收尾
罗茜: 当你们思考谁能够从家里的智能家居设备中获益最大时,你们脑海中浮现出的是哪些人群?
Original English
Rosie: Who do you both think about when you think of folks who could most benefit from smart devices in the home?
克莱尔: 我觉得是任何无法轻松站起身、走过去做某项动作的人。如果你需要随时随地、在不挪动身体的情况下做成一件事,这就会对你非常有帮助。这其中自然包括残障人士,但也同样包括需要就地养老的老年人、刚生完宝宝正在照料婴儿的母亲,或者仅仅是因各种突发状况摔断了腿的普通人。我认为它对任何人都是适用的。我甚至和一位朋友聊过,她告诉我,装了智能灯泡之后,她和丈夫之间再也没有因为‘都已经躺下了,到底谁该爬起来去关灯’而发生过任何争吵。[笑声]
Original English
Claire: I think it's anyone who can't get up easily and go do a thing. If you need to be able to do something from where you are at that exact moment, then this is going to be great for you. So that's disabled people, but that's also people aging in place, people with new babies, people who just broke their legs for whatever reason. I think it really can be applicable to anyone. I mean, even I've talked to a friend who said it erased all arguments with her husband about who had to get up when they were already in bed to go turn off the light.
系统: [笑声]
Original English
System: [laughter]
罗茜: 这简直是在默默拯救婚姻。在各种不同的应用层面上,我都极其赞同这个观点。而且这也让我想到了一个统计数据,每个人在一生中都有很高的概率在某个阶段遭遇临时性的身体行动受限。无论是因为腿部摔伤骨折,还是刚刚动完髋关节置换手术,在这些关键时刻,智能家居设备完全能作为一种极具价值的过渡期无障碍解决方案。好了,最后一个问题要问你们。我最近一直在盘算能在自己家里装些什么智能设备。但听起来这些小东西日常维护似乎相当繁琐。我知道,约翰,你待会儿肯定会极力否认,但是它们到底有多频繁地会断开连接,或者像克莱尔原先安装的那几只灯泡那样,莫名其妙地失去同步?它们到底需要多少维护成本?
Original English
Rosie: [laughter] It's saving marriages out here. In this spectrum. I love that. And it could also be like to your point, there's some statistic about how there's some huge amount of people who will be disabled temporarily in their life whether it's like you broke your leg, you had a hip replacement. Some of these things could be temporary solutions for those moments, totally touch points. All right, one last question for you. I'm thinking about all of the things I could install in my own home and it sounds like these things are kind of futzy. I know that John, you're going to tell me that they aren't, but how often do they disconnect or get out of sync like the bulbs that you installed Claire? Like how much maintenance are you having to do?
罗茜: 它们的运行到底有多稳定?
Original English
Rosie: stable are they?
克莱尔: 是的,没错。
Original English
Claire: Yeah, yeah.
克莱尔: 我能直接解释一下吗?我那个失去同步的灯泡,其实我当时唯一需要做的,就是手动关掉台灯的物理电源开关,然后再重新打开,它自己就重新连上了。
Original English
Claire: Can I just say it? That my light bulb that went out of sync, all I had to do was manually turn off the lamp and then turn it back on again.
罗茜: 噢,明白了,那其实还挺简单的。
Original English
Rosie: Ah, okay.
克莱尔: 没错,完全在可接受的范围内。
Original English
Claire: So it was not
罗茜: 这就不算什么硬伤了。
Original English
Rosie: unacceptable.
系统: [笑声]
Original English
System: [laughter]
约翰: 不,但这确实是一个真实客观存在的问题。智能家居设备的基本架构决定了它们中的绝大多数都要依赖云端(cloud)进行数据交换。你必须连上 App 才能对其进行控制。设备通常需要先连上家里的 Wi-Fi,或者先通过无线协议连接到一个局域网网关(hub),然后再通过路由器连接互联网,最后接入开发商的云端服务。因为所有的语音和控制指令都要在这一长串链路里来回传输。正因如此,一旦其中任何一环网络出现波动,或者服务器宕机,系统就会瘫痪。偶尔你还需要在手机里给这些设备更新固件。可以说,它们出故障的概率和你平常用的电脑或智能手机是完全一样的。因此,系统有时确实会掉链子。坦白讲,这世上几乎没有哪一款设备能做到 100% 的无故障运行时间(uptime)。但总体上它们还是很靠谱的。比如我家里装的智能电动遮阳帘,已经在我的厨房里平稳运行了将近十年。这其实带出了我们在向读者推荐产品时最关注的痛点之一:市场上几乎没有任何一家硬件厂商会公开承诺他们产品的生命周期(longevity)和后续软件支持时间。如果你要花好几百美金去装一套电动遮阳帘,你显然希望它能用得越久越好。比如智能烟雾报警器,因为消防法规强制要求,它们的使用寿命必须达到 10 年,所以你很清楚你买它能稳稳地用够 10 年,这是一笔很划算的投资。但有些智能单品,你会忍不住怀疑:‘这个设备在两三年、四五年之后,是不是就变成一块废铁了?他们还会为手机 App 提供兼容更新吗?云端服务器会不会停运?’ 这确实是智能家居行业非常核心且尴尬的现状。它不仅仅关乎日常的系统维护,更在于……
Original English
John: No, it's a real thing. So, one of the components of smart home stuff is that almost everything connects to the cloud. You connect to the app to control it. The device often connects to your Wi-Fi or to a hub and then the Wi-Fi and then that goes to the cloud cuz that's where the commands go back and forth and things like that. And so, you can get outages. You know, you can have you have to update the software sometimes. Some things go wrong in the same way that things go wrong with your computer or your smartphone or something. So, things can go off for sure. I do think rare is the 100% uptime device. But, more often than not, it's kind of the I have, you know, shades. They've been in my house for almost 10 years, you know? I would say that's one of the things we grapple with in recommending products is we've almost no company will tell you how long they expect the product to last. And so, if you're going to spend a couple hundred bucks on something, you want it to last for as long as possible. And, you know, like a smoke detector, they have to last 10 years. So, you know you're getting 10 years out of it. It's a good investment. But, some stuff where it's like, okay, is this going to disappear after two, three, four, five years? Like, how long are they going to provide updates to the software? How long are they going to support it in the cloud? So, that's that's a real issue, as well. Not just the maintenance of it, but
罗茜: 产品的寿命与长期生命周期。
Original English
Rosie: the longevity
约翰: 没错,就是长期寿命。这归根结底又回到了厂商的品牌信誉度上。一个已经稳健运营了十年的大品牌,与一个可能在两三年后就倒闭注销、甚至在国外连服务器都没人的小作坊杂牌企业相比,它们产品的可靠性完全是天差地别的。所以……
Original English
John: the longevity of it. And again, that comes down to a company's reputation. You know, if they've been around for 10 years, it's very different than some company that is based in another country that may or may not be around in two, three, four, five years. So.
系统: [音乐]
Original English
System: [music]
罗茜: 好的,那现在到了我们节目最经典的最后一个问题。我想问问你们两位:最近你们买过的、自己最喜欢的东西是什么?克莱尔你先请,然后是约翰。
Original English
Rosie: Okay, well, we have our classic last question I want to ask both of you. What is the last thing that you bought that you really loved? Claire, you go first and then John.
克莱尔: 好的。如果说实话,我最近买过的最喜欢的东西,是我上周六在农夫市场上买的几颗堪称完美的草莓。但如果说一类更长久的物品,那就是我几周前在伦敦旅行、参观大英博物馆(British Museum)时买的非常可爱的埃及猫耳环。
Original English
Claire: Okay. The truthful answer for the last thing I bought would be the perfect strawberries I bought at the farmers market on Saturday. But, a more permanent answer would be the very cute little Egyptian cat earrings I bought at the British Museum
罗茜: 在大英博物馆买的?
Original English
Rosie: a few weeks ago.
克莱尔: 是的,几周前我去伦敦度假时买的。
Original English
Claire: when I was little in London.
罗茜: 真是个优雅的小炫耀。
Original English
Rosie: Lovely.
约翰: [笑声] 确实,挺有意思的。
Original English
John: That is a flex.
克莱尔: 买的时候确实非常开心。[笑声]
Original English
Claire: It was [laughter] fun.
罗茜: 太棒了。
Original English
Rosie: That's awesome.
约翰: [深呼吸] 我想更新一下我上次来节目——好像是几个月前——提到的一样东西。我当时买了一台绿霸(Ryobi)高压清洗机(power washer)。
Original English
John: [gasps] I was going to say an update. Last time I was here, however many months ago, I uh had purchased that Ryobi power washer.
罗茜: 我记得。你当时说你一想到要使用它,就兴奋得有些不正常。那确实是一款非常优秀的机器。
Original English
Rosie: And I'd said I was I was unhealthily excited to to use it. It's a great. It was a really
罗茜: 那你用它冲洗过的、你最喜欢的最后一样东西是什么?
Original English
Rosie: the last What's the last thing you power washed?
约翰: 我冲洗了我们家二楼的窗户。那个水流就像消防水带一样强劲,简直爽得无法形容。
Original English
John: I mean, I did the siding. What's the last thing you power washed that you really loved? I uh yeah, I was doing like the second floor windows. The thing's like a fire hose. It's wonderful.
罗茜: 好吧。
Original English
Rosie: All right.
克里斯蒂娜: 你可真是太懂怎么自娱自乐了。
Original English
Christine: how to party.
约翰: 确实是这样。
Original English
John: You really do.
系统: [笑声]
Original English
System: [laughter]
罗茜: 真为你们两个感到高兴。谢谢你们今天能来到录音室,这期节目非常精彩。
Original English
Rosie: I'm happy for you both. Thank you guys for coming. This is really really great.
克莱尔: 很高兴能来到这里。
Original English
Claire: Yeah, great to be here.
约翰: 这次录音非常有意思,谢谢大家。
Original English
John: This was so fun. Thanks.
罗茜: 谢谢。[音乐]
Original English
Rosie: Thanks. [music]
罗茜: 如果您想进一步了解 《Wirecutter》的评测文章,或者如果您想查阅克莱尔和约翰关于无障碍设计、智能家居以及就地养老的详细评测报道,请访问我们的官方网站。您可以在我们本期节目的[音乐]简介中找到具体链接。本期节目到此结束,感谢您的收听。本期《Wirecutter Show》的执行制作人是罗茜·格雷扬,由阿比盖尔·基尔制作。音频工程和技术支持由马蒂·马齐洛和尼克·皮特曼提供。本期节目由凯瑟琳·安德森[音乐]混音。原创音乐由丹·鲍威尔、玛丽安·洛萨诺、伊丽莎白·埃托普、罗万·内米斯托、凯瑟琳·安德森[音乐]以及黛安·王创作。克利夫·利维是 《Wirecutter》的副发行人兼总经理,本·弗鲁曼是……
Original English
Rosie: If you want to find out more about Wirecutter's coverage or if you want to check out Claire and John's reporting on accessibility, smart home, aging in place, check out our website. You can find a link in [music] our show notes. That's it for us. Thanks for listening. The Wirecutter Show is executive [music] produced by me, Rosie Grayan, and produced by Abigail Kiehl. Engineering support from Matty Mazzielo and Nick Pittman. Today's episode was mixed [music] by Catherine Anderson. Original music by Dan Powell, Marian Lozano, Elisabet Etop, Rowan Nemişto, Catherine Anderson, [music] and Diane Wong. Cliff Leavy is Wirecutter's deputy publisher and general manager. Ben Fruman
系统: [音乐]
Original English
System: [music]
罗茜: 《Wirecutter》的总编辑。
Original English
Rosie: is Wirecutter's editor-in-chief.
克里斯蒂娜: 我是克里斯蒂娜·西拉库萨。
Original English
Christine: I'm Christine Siracusa.
罗茜: 我是罗茜·格雷扬。感谢您的收听!
Original English
Rosie: And I'm Rosie Grayan. Thank you for listening.
系统: [音乐]
Original English
System: [music]
约翰: 我这几天刚好有个烟雾报警器在凌晨两点因为电池没电开始‘哔哔’狂叫。我当时直接无语了:‘你大半夜在干嘛呢?’ 如果你的也开始……
Original English
John: Mine started chirping with a low battery at 2:00 a.m. one day recently. I was like, "What are you doing?" If yours starts going off at
罗茜: 那真是太……
Original English
Rosie: It was very
约翰: 让人崩溃了,一切都毁了。
Original English
John: over.
📌 文中提及的人物和组织
公司/组织: Leviton, Amazon, Google, Nest
产品/模型: Alexa, Hue Bulbs, Nest Thermostat, Leviton Smart Switch