高绩效文化:一种心态
Stefano Domenicali: 大家下午好。希望我的声音响亮而清晰。Nikolai,感谢你给我这个机会。感谢Orange Bank。我的意思是,无论对我个人,还是对我们的组织而言,今天能站在这里面对大家,都是一个绝佳的机会。回想几年前,这是不可能的。所以我们肩负着重大的责任,但我们想借此机会解释我们在这个背景下的角色。我听了今天所有的发言。我不是老师,我只是想解释我们是谁,并且要有效率,因为归根结底,我相信,如果我解读我身后的“高绩效文化”,它对我个人意味着什么?这是一种心态。一种你首先要传递给你自己,然后传递给你周围人的心态。F1不是一项运动,它是一个娱乐平台,众多利益相关者都是其中的一部分。的确,对于顶尖的表演者来说,成为赢家或输家只在毫秒之间,但不仅仅是在赛道上。
从生存危机到全球标杆
Stefano Domenicali: 回顾我们组织在过去几年的所作所为,就在不久前,很多人还认为对F1的投资非常糟糕,或者认为F1已濒临消亡。但美妙的是,我们现在的情况完全相反。我的意思是,我们今天非常强大,我想说,我们已经成为一个世界级的体育平台。今天,我们被视为一个标杆,因为我们能够在如此短的时间内学习和适应形势。这没有秘密,只是我们能够将这种方法应用于我们试图控制的所有元素中。
我给你们举个例子。我们被COVID-19重创了所有组织和人员。对我们来说,那可能是一个滑向深渊的时刻,我们可以打包回家,向所有关注我们的人说再见。但我们却能在非常非常短的时间内,创造出在世界各地运营我们的节目和业务的可能性,制定了旅行协议。当然,我们无法在赛道上的粉丝面前表演,但我们能够在世界各地表演。因为在那个时刻,人们需要能够在电视、电脑、iPhone屏幕上看到的内容。那是一个真正的巨大跳板,推动我们成为今天的样子。
拥抱变革,连接新世代
Stefano Domenicali: 在那一刻,我们得以彻底改变与粉丝沟通的方式。我们基本上开放了自己,拥抱了社交媒体——这在今天看来似乎是理所当然的。我们率先创造了新的内容,让我们的车手作为我们的瑰宝,在幕后进行交流。我们做了一些在当时看来,即便是提出这个项目都显得疯狂的事情。在那些传统人士面前,我们推出了 《Drive to Survive》,一个 Netflix 的产品,它对我们的增长起到了决定性作用,尤其是在新兴市场。另一个方式是努力与那些正在接近我们的新粉丝建立有效的联系。
当然,我们必须尊重所有了解F1的人,但要想保持“相关性”——这是我希望与这句话联系起来的词——唯一的方法就是真正去理解谁在看我们,谁需要以正确的工作方式、正确的叙事、正确的节奏和他们想听的正确内容来建立连接。当然,通过这样做,我们已经彻底改变了我们解释自己是谁的方式。
全球商业引擎
Stefano Domenicali: 我们现在的情况是,如果我划分所有对我们而言重要的事物,它是一项所有国家都想参与的运动。我们在全球有24场赛事,而今天的美妙之处在于,有远超24个国家想要主办F1,因为他们认为这是一个展示国家形象和创造商业机会的可能性。这都是在幕后发生的。我给你一个数字参考:在一场大型赛事中,我们如今能接待大约45万或50万名观众,其背后的全球工作链涉及大约2.5万到3万名工作人员。
如果我与其他体育项目比较,我想说一件在美国文化中非常重要的事情,稍后我会再谈到这一点,因为它对我们来说非常重要:我们曾与 超级碗(Super Bowl) 在同一个城市举办赛事,而在商业规模上,我们更大。你可以想象,对于一个美国人来说,承认一项“小众”运动能创造比他们的传奇赛事更多的机会,这是多么有分量。
技术与合作的驱动力
Stefano Domenicali: 接着,我谈谈我们重要资产组合的另一部分,那就是管理我们所做事情背后的技术。大型制造商车队不懈地努力,力求成为最佳。当然,在这方面,我认为我们工作的魅力在于,我们能够吸引所有技术层面上最顶尖的公司的注意,对他们来说,在我们的平台上亮相是至关重要的。其中一件事当然是移动出行,另一件是赛车运动。但如果你看看汽车行业在我们所处的危机时刻的参与度,他们依然希望与我们合作,这表明我们提供的平台是正确的。
再说说合作伙伴关系。就在几年前,没有多少人相信我们所做的事情,没有多少人向我们的平台投资。今天,感谢上帝,我们从B2B合作转向了非常非常强大的B2C合作。这些合作将使我们能够接触到年轻一代,他们是我们的未来,因为他们希望与我们建立联系,而这不是理所当然的。
核心:为了粉丝与情感
Stefano Domenicali: 我回到最后一点,这对我们来说是与我们存在的意义相关的——那就是我们的粉丝,那些观看我们、希望在赛道上或通过设备体验赛事的人。这是我们希望保持在关注中心的最重要的事情。为了对他们保持相关性,我们需要确保他们希望连接的所有维度都被激活。因此,对我们F1来说,每一刻都至关重要,要理解当今的格局。
我想说,我们的竞争不仅仅是与其他体育项目。我总是对我的团队说,今天,如果你想在一个娱乐平台上取得成功,你需要了解生态系统。你需要明白,我们正在与戏剧、音乐、电影竞争。这就是为什么我们去年拍了一部电影,它在那些对F1不甚了解的观众中非常成功。我们也在与其他重要的社会活动竞争。在此时此刻,我们需要充满活力和激情的人,因为没有这些,当你输掉一场比赛后,第二天你就无法再次回到赛道上。这种心态是我们生态系统中所有参与者的一部分。这对我们来说是绝对、完全相关的。
人,永远在中心
Stefano Domenicali: 你知道,我们今天规模很大,但我们是一个非常精干的公司,我们领导者树立的榜样会影响到组织中工作的每一个人。技术方面,正如我之前所说,我们今天总是在谈论 AI。但我可以向你保证,F1将始终把人置于中心。你永远不会看到我们的赛车由自动驾驶或无人驾驶来操控。永远都会有驾驶员去最大化工程师带给他们的工作成果,因为归根结底,这是团队合作。但这就是我们所拥有的魅力所在。我们想给与我们同在的人带来情感。我们想给予一些在当下相当独特的东西,因为我们连接了人们。
最重要的是,回到那句重要的话:我们努力对我们必须管理的局势做出反应。你知道,世界是复杂的。我们环游世界,但因为实际情况,我们不得不取消了两场比赛。我们必须准备好对今天发生的事情做出反应,但我们不会放弃。我们有计划。我们想确保每个人都明白,没有人能阻止我们。这就是我们需要拥有的心态,也是我想与你们分享的。
结语:享受独特的连接与乐趣
Stefano Domenicali: 我知道已经有灯在对我闪烁,告诉我时间到了。所以,如我所说,我真心希望你们能关注我们。我真心希望有一天你们能有时间来体验我们所能提供的,因为没有热爱我们这项运动的人们,我们不可能在这里。没有为他们的车手欢呼的人们——那些车手是我们粉丝的榜样——我们不可能在这里。如果没有科技世界与我们同行,我们也不可能在这里。而如果它与我们同行,那就意味着我们能提供他们所需要的。
简而言之,我们在这里是为了服务于情感,并与一个必须独一无二、不断前进的世界同行。所以,F1在我们生命中这个重要的时刻,绝对会成为我们可以依赖的、用来获得乐趣、建立联系和享受的东西。感谢你们的聆听,再会。
Original English
Stefano Domenicali: Good afternoon. Good afternoon. I hope that my voice is loud and clear. Nikolai. Thank you for this opportunity. Thanks to an Orange Bank. I mean, it's for me personally, but also for our organization an incredible opportunity to stand here today in front of you. If you think that back a couple of years ago this was not possible. So great responsibility on board but we want to take our opportunity to explain who we are in this context. I was listening you know to all the things that have been said today. I'm not a teacher. I'm trying to explain who we are and to be effective because at the end of the day I do believe if I read behind me high performance culture what does it mean personally me it's a state of mind state of mind that you have to deliver first of all to yourself and to the people that are around you F1 is not a sport is a a platform in of entertainment where a lot of stakeholders are part of it and it is true it's a matter of millisecond to the top performers to be the winner or to be the loser but not only on the track.
Stefano Domenicali: and if I look back of what our organization has done in the last couple of years not many years ago a lot of people were thinking that the investment for one has been very bad or uh we're thinking that F1 was almost there to die and the beauty that we are here in the other way around I mean we are very strong today and I would say worldwide sport platform today we have been seen as a reference because we were able to learn you know the situation in such a short term and there's no secret it's just we were able to have this approach in all the elements we are trying to control.
I give you one example. we were hated by co at all organization all people and for us co could have been a slide into a moment taking our bags go home and say hello to all the people watching us and we were able to create in very very short time, the possibility for us to run our show, our business around the world to create protocol to travel. Of course, not be able to perform in front of the fans of the track, but able to perform around the around the world because at that moment there was the need to have countence that was be able to be seen on the screen of a television, computer, iPhone. And that was a moment that was really a sort of great spring for the push of uh being what we are today.
Stefano Domenicali: And at that moment we were able to change completely our way to communicate with our fans. We basically open up and to say that today seems to be ridiculous to the social media. We were the first to create a new contest trying to keep our drivers as our jewel to communicate behind the scene. We did something that at that time even to present that project was crazy to to say that in front of the traditional people like Drive to Survive a Netflix product that had been instrumental for our growth mainly in the new markets and the other way was trying to be effective in connecting with the new fans that were approaching us.
Of course we have to be respectful of all the ones that are uh no formula one but the only way to be relevant that is the word I want to keep connected to this kind of sentence is really to try to understand who is watching us who is needs to be connected with the right way of working with the right narrative with the way the right rhythm and and the right content that they want to listen and of course by doing that we have changed completely the way to to to to explain who we are.
Stefano Domenicali: We are now in a situation where if I divide all the things that are relevant for us is a a sport where all the countries wants to participate. We have 24 events around the world and the beauty that we have today is that a lot of countries more than 24 would like to host one because they see that as a possibility to showcase and to create business opportunity in the country and this is behind the scene. I give you one reference in term of numbers in a big events we are hosting today around 450 or 500,000 people and the global chain of work that is behind that we're talking about 25 30,000 people working for an event.
and uh if I compare you know for other sport I would say one thing that is very relevant in American culture and I will come back to that because I think it's a very important point for us is we were able to be in the same place uh in the same city when there was a Super Bowl and in term of business we were bigger and you can imagine for an American to recognize that a small sport is creating more opportunity if you compare with the legends well it's something relevant.
Stefano Domenicali: and then if I take the other stream of our important portfolio we're managing of course managing the technology behind what we are doing big manufacturer teams that are working relentless to try to be the best and of course on that side I would say the beauty of what we are doing is that we are able to capture the attention of the highest company at all the technology level that is relevant for them to be seen in our platform and one thing is mobility for sure one thing is motorsport but if you look the involvement of the automotive industry in a moment of crisis where we living that wants to be with us it shows that the the platform that we are offering is the right one.
Then partnership just couple of years ago there were not so many who believed in what we are doing not so many investing money in our platform today thanks god we move to B2B partnership to B2C partnership that are very very strong they will enable us to get in touch with a younger generation that for us are the future because they want to be connect with us and this is something that is not given for granted.
Stefano Domenicali: I go back to the last point that for us is relevancy related to who we are there for that is our fan our people to watch us who wants to live the event either of the track or watching on the devices that they are connected with that's the most important thing that we want to keep at the center of the attention and for to be relevant for them we need to make sure that all the dimension that they everyone wants to be connected with are activated. So every moment for us in form one is is really important to understand what is the landscape today.
our I would say race is not only with other sports I always said to my people you know today if you want to be successful in an in a entertainment platform you need to understand what is the ecosystem you need to understand that we are competing with the theater with music with with with movie that's why we did a movie last year that has been very successful in a in a in an audience who are not really keen on understanding what is form one in other things that are socially important to live together. And in this moment I we need to have people with a lot of energy with a lot of passion because without that you cannot be once again on the track the day after when you lose when you lose a race and this mentality is part of all the people that are involved in our ecosystem.
Stefano Domenicali: This is absolutely totally relevant for us and if you think you know we are big one today but we are a very lean company when the example given by our leaders is affecting all the people that are working in our organization. technology as I said before we are always talking about AI today what I can assure you that F1 will keep the people at the center. you will never see our cars driven by automatic auto autonomous was driving. There will be always people that will maximize the work that the engineers will bring to them because at the end of the day is a team work. But that's the beauty of what we have. We want to give emotion to the to the people that are coming with us. We want to give something that is in this moment quite unique because we connect people.
and and above all we going back to this this important sentence we try to be reactive of the situation that we have to manage. You know the world is complicated. We were we we we travel all around the world and we have to cancel to races because of the actor situation. We have to be ready to react on what is happening today but we won't give up. We have plans. We want to make sure that everyone understand that no one can stop us. That's the mentality that we need to have and that's what I want to share with you.
Stefano Domenicali: because I know that there is already a light that is blinking to me that I said it's time to go. So as I said I really hope that you can follow us. I really hope that one day you can have the time to experience what we can offer to us because without the people that are loving our sport, we cannot be here. Without the people that are cheering for their drivers, who are aspirational model for our fans, we cannot be here. We cannot be here if the world of technology is not coming with us. And if it's coming with that, that means that we can offer what they need.
In a nutshell, we are here to serve the emotion and the world that is moving ahead with something that has to be unique. So F1 will be definitely, you know, endors this this important moment of our lives to be something that we can rely on to have fun to connect and enjoy. Thank you for your attention and see you soon.
📌 文中提及的人物和组织
媒体/书籍: Drive to Survive