利用 AI 自动化家庭采购:告别网购内耗与行政负担 How I AI 2026-06-08

现代家庭的行政负担

Nicole Ruiz: 现代世界充满了在线行政任务,父母成为了连接所有这些极其难用的系统的人工纽带,你不断地在做这些琐碎的任务:退货、采购、寻找帮助、处理电子邮件等等。当我必须为我的孩子、我的家人或我自己买东西时,我会产生巨大的心理负担,然后我会过一遍类似这样的隐形清单:它是用天然纤维制成的吗?它是本地采购的吗?我能在下周内收到货吗?因为否则我就会把它忘了。

Original English

Nicole Ruiz: The modern world is just rife with online administrative tasks where parents become the human link between all of these really, really hard to navigate systems that where you're constantly just doing these small tasks, returns, purchasing, navigating help, emails, and all this different stuff. I totally have the mental overload of having to buy something for my kids or my family or myself and then going through this kind of invisible checklist of like, is it made of a natural fiber? Is it sourced locally? Can I get it delivered in the next week cuz otherwise I'll just forget it.

Claire: Claude 的同事创造了这些。每次你需要买东西的时候,你就会说:“嘿,Project。我需要买这个东西。给我推荐一下。” Claude 就会进行网络搜索,然后回来给你一些购买建议。

Original English

Claire: Claude co-workers created this. Every time you need to go buy something, you're like, "Hey, project. I need to buy this thing. Go make me recommendations." Claude does the web search and comes back and makes some recommendations of you to purchase.

Nicole Ruiz: 大家都觉得,“这位女士是在让机器人抚养她的孩子。”但我认为事实恰恰相反。你为什么不把行政工作自动化,这样你就可以花更多的时间陪伴你的孩子、你的家人和你周围的人,而不是在构成我们生活的数字系统中导航呢?

Original English

Nicole Ruiz: Everybody's like, "This lady is letting robots raise their kids." And I think it's just the total opposite of that. Why would you not automate the administrative work so that you can spend more time with your kids and your family and the people around you rather than the digital systems that our life is [music] made of navigating?

AI 购物助手:打造高品质生活

Claire: 欢迎回到《How I AI》。我是 Claire,一名前沿产品领导者和 AI 狂热分子,我的使命是帮助你们用这些新工具构建更好的产品。今天我邀请到了 Nicole Ruiz,她将向我们展示她如何使用 Claude 来购买所有的东西,但绝不是随便买什么。她只想要能经得起时间考验的高品质产品,她正在使用 AI 来确保进入她家的东西能够使用 100 年。我非常喜欢她的技巧和诀窍,对于所有想要让孩子使用高品质物品的父母来说,这是一个非常实用的方法。让我们开始吧。

Original English

Claire: Welcome back to how I AI. I'm Claire, product leader and AI obsessive here on a mission to help you build better with these new tools. Today I have Nicole Ruiz and she's going to show us how she uses Claude to shop for everything, [music] but not anything. She only wants highquality things that last and she's using AI to make sure that the stuff that comes in her house is going to last for 100 years. I love her tips and tricks and this is a really useful one for all the parents out there trying to keep their kids in highquality items. Let's get to it.

Claire: 本期节目由 Orcus 赞助,这是一家支持开源 Conductor 的公司,该工具为 Agentic 工作流中的现代企业应用提供复杂的工作流和流程编排支持。传统的业务流程自动化工具正在崩溃。孤立的低代码平台、过时的流程管理系统以及脱节的 API 管理工具已经不适合当今由 AI 驱动的世界。Orcus 改变了这一点。借助 Orcus Conductor,您将获得一个能够以高可靠性扩展的现代编排层,并在实时中将人员、AI 和系统结合在一起。这不仅仅是关于任务。它是关于编排一切:API、微服务、数据管道、人在回路 (Human-in-the-loop) 的操作,甚至是自主 Agent。因此,您可以轻松构建、测试和调试复杂的工作流程,同时保持企业级的安全性、合规性和可观测性。Orcus,编排工作的未来。在 orcus.io 了解更多并开始构建。

Original English

Claire: This episode is brought to you by Orcus, the company behind Opensource Conductor, which powers complex workflows and process orchestration for modern enterprise apps in Aentic Workflows. Legacy business process automation tools are breaking down. Siloed low code platforms, outdated process management systems, and disconnected API management tools weren't built for today's AI powered world. Orcus changes that. [music] With Orcus Conductor, you get a modern orchestration layer that scales with high reliability and brings humans, AI, and systems together in real time. It's not just about tasks. It's about orchestrating everything. [music] APIs, microservices, data pipelines, human in the loop actions, and even autonomous agents. So build, [music] test, and debug complex workflows with ease, all while maintaining enterprisegrade security, compliance, and observability. Orcus, orchestrate the future of work. Learn more and start building at orcus.io.

Claire: Nicole,我很高兴能邀请你来《How I AI》,因为我们将要讨论一个在播客整整一年里从未讨论过的话题,那就是如何用 AI 更好地购物。跟我说说你作为一个非常忙碌的妈妈所遇到的问题吧。

Original English

Claire: Nicole, I am excited to have you on How I AI because we are going to talk about something we have not in an entire year of the podcast talked about yet, which is how to buy better with AI. Tell me about the problem that you were having as a very busy mom.

将隐形清单具象化:建立 AI 知识库

Nicole Ruiz: 我经常买婴儿用品。这已经是我们的第二个孩子了,我们才刚满两个月。我想每个家长都体会过这种感觉:急需某种工具、某件物品或某种衣服,感到非常恐慌和压力,而同时还有其他感觉更重要的事情等着处理。于是你就把那件东西放进亚马逊购物车,点击购买,但事后你才意识到,你根本不想要那个版本的商品。你不想要那种劣质的塑料版本,不想要那种颜色鲜艳的版本,或者坦白说,它就是做工很差。而且我们最近也发现,亚马逊经常从基本上是山寨品牌的第三方卖家那里发货,所以你也不希望把这些东西给你的孩子用。你不希望买到由第三方卖家制造的随机产品。

Original English

Nicole Ruiz: I often am buying baby stuff. This is now our second baby. We're 2 months in and I think every parent knows the feeling of needing some sort of tool, some sort of item, some sort of clothing and being so panicked and stressed and they're just other things that feel way more important. And so you put the thing in your Amazon cart and you click purchase and then later you realize you really didn't want that version of the thing. You did not want the crappy plastic version. you didn't want the like brightly colored version or honestly it was just like made poorly or even more recently we've seen that like Amazon was sending stuff from from basically knockoff brands and so you also don't want that for your children. You don't want like random products made by a third party seller.

Nicole Ruiz: 所以我一直在思考这个问题,以及如何能给我们的家里添置更多经过精心制作、由天然材料制成的物品——我认为这是目前大环境下的一个重要趋势,同时也必须是那些我们可以修补和长期保养的东西。我们在家里一直努力这么做,但找到你真正喜欢的品牌需要花很多时间。找到那些真正接受退货的品牌也需要时间,而作为父母,你经常需要退换货,如果某件东西不符合你的期望的话。

Original English

Nicole Ruiz: So I was thinking about this and how I could get more items in our home that were specifically thoughtfully made that were made of natural materials which I think is a big trend right now broadly and also things that we could mend and take care of. We've been trying to do this a lot in the household, but it takes a while to find the brands that you really like. It takes a while to find brands that will actually take returns, which you need to do a lot as a parent as well if something doesn't fit what you're looking for.

Nicole Ruiz: 所以,很多时候当我在网上开始搜索时,我发现其中一大堆都是付费广告,这一直是个老生常谈的问题。很多商品都是高度针对你的特定关键词建立索引的,所以他们只卖这一个产品。但这其实也不是你想要的。你真正想要的是一个具有卓越工艺历史的、非常值得信赖的品牌,或者你特别希望支持一些小品牌、手工艺人和工匠。我也遇到过这样的问题:我可能保存了离我们家很近的农贸市场某个商家的网站,但我却记不清他们卖的哪一件商品是我当时想买的。所以当真正要买那件手工编织的精美毛衣时,你根本不记得那个网站在哪里,或者怎么找到那个人。

Original English

Nicole Ruiz: And so often when I'm starting a query online, I would just realize a ton of these were paid ads, which has been a problem for forever. A ton of these are so highly indexed on your specific keyword and so they're selling this one product. And that's not really what you want either. you really want either an incredibly trustworthy brand that has a history of like extraordinary craftsmanship or maybe you specifically want to support small brands and artisans and crafts people and I also had that problem as well where I would have a website from like the farmers market by our house but I wouldn't remember the one thing that they sold that I wanted to buy and so when the time actually comes to buy the nice knit sweater that was handmade like you don't remember where that website is or how to find that person.

Nicole Ruiz: 所以当时我有一个很长的苹果备忘录列表,上面写着“如果买毛衣我会找谁”、“如果买木梳我会找谁”。但是,我需要一种介于亚马逊那种包含所有商店和供应商的庞大搜索中心,和那种必然无法搜索的极小网站之间的工具。于是,我决定在 Claude 中建立这个家庭管理项目。我首先整合了所有这些商店。那些我在基层绝对信任的商店,它们有着非常严格审查供应商的历史,或者它们本身就是直接雇佣工匠的人,对制作工艺有着极高的标准,并且已经存在了好几年。

Original English

Nicole Ruiz: and so at the moment I had this long apple notes list of like here's who I would go to for a sweater. Here's who I would go to for like a wooden comb. But again, I needed something between like the huge Amazon query center of all those shops and all of those providers and the tiny tiny website that is inevitably impossible to search. And so I decided to make this household management project in Claude here where I started by just consolidating all these shops. The shops that I ground level absolutely trusted, they had a history of either vetting their vendors very very highly or they themselves were people who were directly employing like crafts people, people had really really high standards of makership um and had been around for several years.

Nicole Ruiz: 我之所以这么做,是因为这个项目本身将包含一组特定的指令。它将拥有特定的记忆。因此,如果我问的是在这个上下文之外的更广泛的购物问题,我并不希望 Claude 实际上对这个项目的所有指令产生过度拟合。这只是帮助我将这组指令和我所有购买记录的记忆与其他查询分开,因为我认为这能保持事情的条理性。

Original English

Nicole Ruiz: So why I did this is this project in and of itself is going to hold a specific set of instruction. It's going to hold specific memory. And so if I'm asking about buying something more broadly outside of this context, I don't necessarily want Claude to actually overfit to all the constru all the instructions that I have for this project. And this just helps me keep this set of instructions and this memory of all of my purchasing separate from all of my other queries because I think it just keeps it organized.

Nicole Ruiz: 基本上,我会说,首先浏览这个列表,然后我给它提供我选择这些列表的标准:其中所有我提到的事情。比如该企业已有数十年的历史,长期以来一直因其产品而受到追捧,并且它们经久耐用且可以修复。我还发现 Claude 非常擅长挖掘某个品牌是否支持退货政策。如果东西做得不好,如果你的孩子很快就把它磨破了,谁会真正接受这些退货,并且退得快速又容易?

Original English

Nicole Ruiz: Basically, I say first of all, go through this list and I give it the criteria of how I chose these lists where all of the things that I mentioned. There's decades of the business. They've been sought out um for this product for a long time and that they are made to last and repair. I've also found that Claude is very good at surfacing whether or not a brand stands behind return policies. If things are made poorly, if your kid wears through them really quickly, who will actually take those returns and take them quickly and easily?

Nicole Ruiz: 所以,我这里有一长串的品牌列表,我让 Claude 直接从我的苹果备忘录里提取出来。我把它们丢进去,让它帮我整理。在下方,我还有一些其他简单的规则,比如一旦它查阅完那个列表,它应该寻找另一个首选供应商。它应该有几种不同的方式来考虑这个问题。我也会说明我们真正希望避免那些追求潮流、直接面向消费者 (DTC) 的品牌,我认为他们在广告上花了很多钱,可能在质量上投入不足。我也会稍微提一下他们找到的我所搜索的每件商品的格式要求。

Original English

Nicole Ruiz: So, I have this long list of brands here, which I also had Claude just take straight from my Apple Notes. I dumped it in and asked it to help me organize this. Down here, I also just have some other quick rules, which are that once it gets through that list, it should look for another preferred vendor. It has a few different ways it should think about that. I also say we really want to avoid trendy direct to consumer brands that I think are paying a lot for advertising and probably underinvesting in quality. And I also talk a little bit about formatting the results that they get uh for each item that I'm searching for.

Nicole Ruiz: 因此,我希望它明确地展示产品名称。我希望它展示图片。我希望它提供价格以及制作材料,因为我经常会看到一样很好的东西,但在极其隐蔽的下方写着它主要是由塑料制成的,所以我希望把它放在最前面。此外,还有任何护理和维护注意事项。所以,如果我在买婴儿衣服,但在某个小角落写着这款你的孩子每天都要穿的衣服只能手洗,我想知道这一点。也许我最终还是会买,但我希望提前知道。还需要一个可购买该物品的链接。最后,还需要一个简短的说明,解释为什么这个品牌有着值得信赖的历史。这是我最喜欢的部分,即值得信赖的历史。就在昨天,我把某个东西输入 Claude,它基本查出这个品牌在两年前被收购了,从那以后所有的评价都糟糕透顶。在此之前,它一直很好。现在不行了。别买他们的东西。这真的非常有帮助。这正是我想要知道的。

Original English

Nicole Ruiz: So I want it to specifically surface the name of the product. I want it to surface a photo. I want it to service price and then the materials that it's made out of because often I'll see something that's really nice and then down exceptionally low is that it's made mostly out of plastic and so I want that up front and center. Then also any care and maintenance notes. So, if I'm buying baby clothes, but it says in a small thing like only handwash this item your kid is going to be wearing every day, I want to know that. Maybe I'll make that decision, but I want that to be upfront. A link to the purchasable item. And then again, a brief note on why the brand has a trustworthy history. That is the part I love the most, the trustworth trustworthy history. Even yesterday, I put something into Claude and it basically surfaced that this brand got taken over two years ago and ever since then all the reviews have been abysmal. Before then, it was great. Now, it's not. don't buy from them. And that's so helpful. That's exactly what I want to know.

将隐性知识转变为工作流

Claire: 对于你在这里向我们展示的内容,我最喜欢的一点是,是的,这就是《How I AI》。所以,理所当然地,所有这些项目指令都在一个 Claude 项目中,并将被这个 AI 用来为你寻找极好的商品。但这同时也是《How I Life》。稍微停顿一下告诉大家:保留一份你真正喜欢或认为高品质的供应商清单,同时也写下你是如何做出购买决定的。我把这称为**“反向待办事项清单” (anti-to-do list)**。这是人们个人的反向待办事项清单上应该有的一项内容,也就是说,我完全承受着必须为我的孩子、家人或我自己买东西的心理负担。然后过一遍这种隐形的清单:它是天然纤维制成的吗?它是本地采购的吗?我能在下周内收到货吗,不然我就会忘了。它可以退货吗?我可以买二手货吗?这也在你的提示词里看到了。这就像是一个隐形的清单,我每次购买任何东西都会过一遍。只要坐下来,花点精力说:我的隐形清单现在变成了一个实实在在的 Claude 项目中的显性清单,我可以反复使用它,这就能一点一点地减轻这项任务带来的心智负担。而且这可能每天发生好几次,至少每周好几次。因此,即使这不是用来购买东西,而是家里其他需要两三次质量或流程检查的事情,这也是像 Claude 项目这种工具的绝佳用例。

Original English

Claire: What I love about what you're showing us here is yes, this is how I AI. So, of course, all these project instructions are in a clawed project and are going to be used by this AI to surface great purchases for you. But this is also how I life. And so, just quick pause for folks like keeping a list of vendors that you really like or think are high quality. And then also just writing down how you make purchasing decisions. And I call this sort of like the anti-to-do list. It's one of the things that should be on people's personal anti-to-do list, which is I totally have the mental over overload of having to buy something for my kids or my family or myself. And then going through this kind of invisible checklist of like, is it made of a natural fiber? Is it sourced locally? Like, can I get it delivered in the next week because otherwise I'll just forget it. Can it be returned? Can I buy it resale? which is also something I see in in your prompt. And this is sort of like this invisible checklist that I go through every time I b p p p p p p p p p p p p p p p p p p p p p p p p p p p p p p p p p p p p p p p purchase something. And sitting down and just taking the effort to say like my invisible checklist is now a visible checklist in a clawed project that I can use over and over and over again is just going to like reduce the mental overhead of this task little by little. And it happens probably multiple times a day, at least multiple times a week. And so just the general concept of doing this, even if it's not purchasing things, but it's something else in your household that requires two or three checks of quality or process or whatever it might be, it's a great use case for something like a claw project.

Nicole Ruiz: 完全同意。我想这也是因为我注意到,我在家里对很多买得不如我想象中好的物品进行了大量的日常维护。所以我想,为什么不尽量把标准把控移到最上游呢?说真的,我们住在布鲁克林。我们住在一套空间有限的公寓里,所以每当我们买东西时,我希望它是一件能经受时间考验的东西,这样我以后就不必花更多精力维护它,或者如果我真的需要维护,有一个非常简单的政策可以把它退还给制造商,并且确保他们会兑现承诺,同时他们也能在几十年里为其产品提供保障。我很长一段时间里也在 Notion 上记录了我购买的所有物品,因为我开始写一些评论,比如“这东西耐用吗?是不是立刻就破洞了?”因此,仅仅能够通过 Claude 更正式地追踪这些记录,确实加快了购买那些经过充分审查的物品的速度,而在现在的世界里,我认为互联网上关于真正值得信赖的品牌的信息只会变得越来越嘈杂。我还写了一条指令,比如“请尽量辨别出那些 AI 生成的评价。请阅读大量的评价,但如果听起来像是 AI 写的,就不要听信那些评价。请试着猜测这个品牌是否是一个代发货 (dropshipping) 品牌。” 类似于许多现代网络购物陷阱。比如,让我们尽量尽快避开这些陷阱,并从噪音中筛选出真正的质量指标。

Original English

Nicole Ruiz: Totally. And I think this came out of noticing that I was doing a lot of household maintenance of items that were bought more poorly than I wanted them to be. And so I thought, why don't I just try to move as much of the setting upstream as possible? I really, we live in Brooklyn. We live in an apartment that is space constrained and so whenever we're buying something I want it to be something that's going to stand the test of time so I don't have to maintain it more later or if I do that there's a very simple policy to send it back to the manufacturer and make sure they'll stand behind that and that they'll also be behind that product for multiple decades. I also for a long time had a notion of all the items that I was purchasing because I was starting to write reviews of like did this stand up did it get holes in it immediately. And so just being able to track this through quad and more formally um really speeds up buying things that are very well vetted in a world where I think the internet is only going to get more noisy around brands that are actually trustworthy. I also have a line about like please try to sus out AI reviews. Please read a lot of reviews, but if it sounds like AI, don't listen to those reviews. Please try to guess whether or not this brand is a drop shipping brand. Just a lot of the modern shopping internet pitfalls that happen. Like, let's try to avoid those as quickly as possible and sort through from the noise to the actual like quality indicators.

实操演示:智能推荐与过滤

Claire: 当你进入下一步时,我忍不住要笑另一个大家可能会想到的用例:我有一大堆退货,我知道我们马上就会讲到退货,所以大家别急。但我有一大堆退货,往往是因为非常具体的原因。那是因为我买的东西尺寸总是不对。从我给我家的枕头买错了尺寸的抱枕套,到我不小心买了一套极小的户外露台家具。照片上看着不小,但实际上就是一把非常迷你的椅子。所以同样地,这可能不是质量问题。它可能是“我总是搞错尺寸”。所以,比如设定“确保我了解我要买的东西的尺寸”,或者“记住我给孩子买鞋的时候,他们的码数总是偏大半码,所以要查看尺码指南”之类的东西,我认为也是非常有趣和有用的,你只是给自己建立了一个小小的检查清单。让我们看看它的实际效果。你会买什么,我们能从中得到更好的结果吗?

Original English

Claire: While you're going to the next step, I have to laugh about another use case people might think of, which is I have this pile of returns, and I know we're going to get to returns in a minute, so everybody hold your horses. But I have a pile of returns for very specific reasons. And it's because I always buy stuff in the wrong size. Like it is everything from I bought a throw pillow in the wrong size for my pillow to like I accidentally bought a outdoor patio furniture set that's like teeny tiny. It did not look teenytiny on the photos, but it was like like actually a very petite chair. And so again, it may not be quality. It could be I always get the size wrong. So, like make sure I understand the size of what I'm buying or remember when I'm buying shoes for my kids, they run a half size large and so like look at size guides and and stuff like that I think is really interesting and helpful just to build yourself a little checklist. But let's see this thing in in action. So, what would you buy and are we going to get a better result out of it?

Nicole Ruiz: 让我们开始吧。所以我一直在找一个开罐器。我们的开罐器总是坏。我觉得根本没人懂怎么设计开罐器。所以,我们就说:“帮我找一个开罐器。”我认为这也体现了它的一大优点,那就是你所有的上下文,对吧,都已经包含在那个项目的指令里了。所以,你不需要花很多时间去撰写你的提示词。

Original English

Nicole Ruiz: Let's start. So, I have been looking for a can opener. Our can openers always break. I think nobody knows how to design a can opener. So, let's just say, "Help me find a can opener." And I think one of the good things about this also is just that all of your context, right, are in those project instructions already. And so, you don't have to spend a lot of time composing your prompt.

Claire: 这对看不到你屏幕的观众来说真的很有趣。我觉得你和我是同一种人,因为我们在市场上并不是真要找开罐器,因为我们的开罐器没坏,但它简直不可能让人理解怎么用。它是一个设计非常非标准的、非常先进的开罐器。每个来我家的人都不会打开它。但我也看到了比如去乳痂梳,我正在找一个那个。嗯,一种看起来很不错的足球球衣套装,因为我的孩子除了足球套装什么都不穿,但它们在视觉上就是一种灾难。

Original English

Claire: This is really funny for folks that didn't see your screen. I feel like you and I are the same person because we we're not in in the market for a can opener cuz ours works, but it is impossible to understand how to use. It is like a very advanced can opener in a non-standard design. and everybody comes to my house cannot open it. But I also saw like cradle cap comb. I'm looking for one of those. Uh kind of nice looking soccer kit jersey because my kids will wear nothing but soccer kits, but they are atrocious in every like just an assault on the eyes. Yes.

Claire: 嗯,所以我恰好在找完全一样的东西。所以我非常期待看看这个 Claude 项目能为我做些什么。让我们看看它在找开罐器的方面给我们推荐了什么。

Original English

Claire: Um so I I am shopping for the exact same thing. So I'm I'm really excited to see what this cla project can do for me. But let's see what it got us from a can opener perspective.

Nicole Ruiz: 所以,我们得到了几张图片。你可以马上看出这两张图片要么完全一样,要么非常相似。所以,你立刻就能发现它正在搜索 Boston General Store,这是我很喜欢的一家店,因为这家店会严格筛选供应商。他们去测试所有的产品,然后把它们放到网站上。所以,这就像是别人已经做好的层层工作。他们在测试这些品牌。他们已经测试过这个产品真的好用。那太棒了。他们在替我搜索那个网站,这样我就不必自己去了。他们也看了一些其他网站。他们马上就提出了这款 Nogent Superkim 开罐器,很不错。他们把价格放在了醒目的位置,这也很棒,因为另一件让我非常惊讶的事情是,很多我以为会列出非常高端昂贵商品的网站,最后列出的往往是跟 Target 超市差不多的价格区间。所以,它真的只是让我们在同样的价格区间内更容易买到高品质的商品,这是我非常看重的。与我上次进行搜索时相比,结果其实发生了变化。我第一次搜索时,这个第一款开罐器显示了两个结果。我忘了另一家售卖它的商店是什么了。所以,我立刻就发现,你可以看到这个品牌建立于近 100 年前。他们以专门制作大量此类产品而闻名。而且它有着极好的评价。因此,我立刻对它产生了兴趣。我第一次搜索时,情况很明朗,因为两个不同地方有两条针对同一个产品的评价。我接下来可能会做的是问:“你在这些网站上看到的评价中有没有什么缺点?”你可以深入了解你可能担心的问题,继续提示,它会为你搜索整个互联网的概况,对于一个没有太多时间、或者不想花那么多时间上网浏览但又想要买好东西的妈妈来说,这简直太棒了。所以它会为你做这些,然后你可以回过头来直接做出选择,然后我们去它提供的网站。它已经准备好可以购买了。所以它实际上在两个不同的网站上找到了它,Manufacturer Store。这样我就可以立刻购买,然后搞定。

Original English

Nicole Ruiz: So, we've got a few pictures. Right away, you can see that these two pictures are either exactly the same or something very similar. So, you can tell right off the bat it's searching through Boston General Store, which I love because they're a store that vets vendors. They go, they test out all the products for you and then they put them in a website. So, it's like layers of work just done. They're testing these brands. They've tested the product actually works. That's amazing. They're searching through that site for me so I don't have to do that. They're looking at some other sites right away. they come up with this Noent Superkim can opener, which is great. They have the price front and center, also great because the other thing I've been most stunned about this is a lot of websites that I would think are going to list much higherend things end up listing items that are like target prices. So, it really is just making it easier to shop for a quality thing for the same price range, which I value really highly. It's actually changed since the last time I did the query. The first time I did the query, I came up with two results for this first can opener here. I forget the other store that carried it. So, right away I was like, you can see this brand was established almost 100 years ago. They're known for specifically doing a lot of products like this. Um, and it has great reviews. And so, right off the bat, I'm interested in that. When I first searched this, it was clearcut because there was two reviews for the same place. Something that I might do is like, are there any downsides in the reviews you see on the websites? And you can sort of dig into the things you might be worried about and keep prompting and it'll just search sort of the whole internet landscape for you, which again just super nice when you're a mom who doesn't have a lot of time or you don't really care about spending so much time to browse the internet but would you would like a nice thing and so it'll just do that for you and you can come back to it and sort of just make a choice and then we'll go to the website here. It's ready to purchase. So it did actually find it on two different websites, manufact store. So, I could immediately just purchase that and we're ready to go.

Claire: 你会回去告诉它你最终买了什么吗?

Original English

Claire: Do you go back and tell it what you ended up buying?

Nicole Ruiz: 只要可能的话,我通常会。并非每次都这么做,特别是买衣服的时候,因为我还未能完全完善服装购买的流程。部分原因正是你刚才谈到的,也就是尺码问题。我正试图让它能非常连贯地理解我们家的尺码信息,并且这对浏览网站尺码指南很有帮助,因为那些指南通常不符合普遍的国际通用尺码标准。但是是的,我尽量告诉它我买了什么,它的表现绝对会随着时间变得越来越好。它有时还会向我们推荐一些我们会非常喜欢的新供应商。

Original English

Nicole Ruiz: I do generally when I can. Not all the time, especially not for clothing because I haven't perfected the clothing buying processing process yet. Partially because of what you're talking about, which is sizing. I'm trying to get it to understand sizing very cohesively in our household and is helpful for going through the website size guides, which are often not standard to the sort of like general international sizing. But yeah, I try to tell it what I buy and it definitely gets definitely improves over time. It will sometimes surface new vendors that we really like.

AI 全自动化购物的未来展望

Claire: 你觉得你可以达到完全让它代你购物的程度吗,还是你仍然喜欢在这个过程中亲力亲为?

Original English

Claire: Do you feel like you could get to a point where you would let this shop for you or do you still like to be in the middle of it?

Nicole Ruiz: 我一直在朝着这个方向努力。所以我采访了 Jesse Jane,你不久前在播客里也采访过她,我们探讨了她关于家庭技术的更广泛理论。之前我回复了她的一条推文,讲到我非常想标准化我的 Costco 订单和一些其他非常规律的家庭订单。我还没能达到某个订单足够规律的阶段。我认为要建立完整的、有凝聚力的项目指令让它代我购物,还需要更多的迭代(就像你所说的那样),但我确实想达到那个目标。我想尝试一下。我知道她有一个让系统通过 Instacart 进行购买的工作流,我想可能还有亚马逊。所以我知道这是可能的,只是还没到那一步。我们还没到那一步。

Original English

Nicole Ruiz: I've been working to this. I I so I interviewed Jesse Jane who you had on your podcast a while ago about her broader sort of theory of technology in the household and then a bit ago I like responded to one of her tweets about really wanting to standardize my Costco order and a few other really regular household orders. I haven't quite gotten to a spot where there's anything regular enough. I think it'll take a little bit more of an iteration like you're saying to have that full cohesive project instruction to let it buy for me, but I do want to get there. I want to try. I know she has a flow for how she lets a go through Instacart and I think like maybe Amazon as well. Um, so I know it I know it's possible, but not yet. We're not there.

Claire: 对于你在这里展示的内容,我最喜欢的一点是,你知道,人们对 AI 在手工艺人和创作者群体中的影响感到非常担忧,但如果你看看类似这样的应用,这恰恰是帮助小型创作者、小型手工艺人和小商店获得更多受众的一种方式,或者说让你更容易接触到它们。因为再一次,亚马逊的基础设施非常方便,对吧?我们有这个 App,它应有尽有。我按下一个按钮。我有产品评论。所以即使你只能在这里粗略地模仿它,它也能非常好地让你可以按照自己喜欢的方式进行购物,这不仅有利于这些大公司,也让这些小公司从中受益。所以当人们思考 AI 时,我只想说,确实有方法可以让 AI 为小公司、独立创作者和个体工匠带来更好的而不是更糟的体验。

Original English

Claire: What I love about what you're showing here is, you know, people are really apprehensive about AI and artisans and creatives and all this stuff, but if you look at something like this, this is a way for kind of like smaller creator, you know, smaller artisans, smaller shops to get in front of larger audiences or to make it easier for you to access those because again, like the the like infrastructure of Amazon is very helpful, right? We've got the app. It has everything. I press one button. I have reviews. And so even if you can approximate that here, it's really nice to just make it easier to shop the way you want to shop, which again benefits these like smaller companies, not just these big companies. So when people think about AI, I just want to say there are ways that AI can make small companies and individual creators and individual artisans um have have a a better time than than a worse time.

Nicole Ruiz: 我还要补充一点,有些拥有最悠久历史的高质量商品制造商,他们的网站设计其实是最糟糕的。因此,从这些品牌购买商品实际上需要耗费更多不成比例的时间。那时我开始意识到,哦,这对那些仍然在坚持做着他们百年来一直做的事情,但也许在过去十年里没有聘请新的网页设计师的人来说,这是一个很好的力量平衡器。网站糟糕使得他们在与其他平台,特别是亚马逊竞争时处于劣势。

Original English

Nicole Ruiz: I will add one other thing which is just that like even disproportionately I would say like some of the oldest manufacturers of quality items their websites are the worst websites and so it actually takes disproportionately longer to purchase from those brands and that's when I started realizing like oh this could be a great force leveler essentially for people who are still doing the thing they've been doing for 100 years but maybe they haven't hired a new web designer in the last decade and so that adds disadvantage to everyone else, especially Amazon.

Claire: 我们曾邀请过 Jason Leven 上播客,他一直说:“没有 UX 才是最好的 UX。”所以,如果我们可以跳过所有那些设计糟糕的网站,直接去买我们想要的商品,那么每个人都会更开心。所以,甚至不需要去浏览那些网站,它就已经为你解决了问题。

Original English

Claire: We had uh Jason Leven on on the podcast and he was just kept saying, "No, no UX is the best UX." So, if we can just pass over all those terribly designed websites and get to the thing we want, which is buying the product, um, everybody's happier. So, just not even having to browse those is is solving the problem for you.

Claire: 本期节目由 Metaview 赞助,因为谁说招聘必须是公平的?我接触过的每一位创始人、招聘经理和招聘人员都感受到同样的压力。尽快雇佣到合适的人。但是招聘工作极其耗时。确保目标一致很困难。争夺优秀人才的竞争也变得越来越激烈。这就是为什么像 Riot Games、Brex、GitLab 和 Replet 这样的团队,以及另外 5,000 家组织都使用 Metaview 这个基于 Agent 的招聘平台的原因。它为高绩效团队在招聘方面提供了不公平的优势。它的工作原理是为你提供一套行为类似于招聘同事的 AI 代理,根据你的确切标准寻找候选人,记录面试笔记,审查每一份入站申请,跨整个招聘流程收集见解,并帮助你识别出候选管道中最优秀的人选。不要让你的竞争对手在招聘上胜过你。Metaview 的客户完成招聘的速度快了 30%。今天就开始使用 Metaview 吧,在 metaview.ai/howi 免费获取你的前 100 名候选人。好了,我们来谈谈当产品让我们失望时会发生什么。

Original English

Claire: This episode is brought to you by Metaview because who says hiring has to be fair? [music] Every founder, hiring manager, and recruiter I speak with feels the same pressure. Hire the right people as fast as possible. But recruiting is brutally timeconuming. Alignment is hard. And the competition for great talent keeps getting tougher. That's why teams [music] like Riot Games, Brex, GitLab, and Replet, plus 5,000 other organizations use MeteView, the Agentic recruiting platform, giving high performance teams an unfair [music] advantage in hiring. It works by giving you a suite of AI agents that behave like recruiting co-workers, finding candidates based on your exact criteria, [music] taking interview notes, reviewing every inbound application, gathering insights across your hiring process, and helping you identify the best candidates in your pipeline. Don't let your competitors out hire you. Metav customers close roles 30% faster. Get started with Metaview today and get your first 100 candidates sourced for free at metaview.ai/howi. Okay, let's talk about what happens when a product fails us.

AI 协助退换货:对抗隐性行政劳动

Nicole Ruiz: 是的。继续这个购物流程,确实如此。你已经把产品带回家了。也许它实际上并没有达到标准。我认为如果你有孩子,你经常会以最快的速度经历这个循环。基本上,你发现你 4 个月前买的那件衣服,原本你以为非常适合剧烈的户外玩耍,却完全没有达到你的期望,特别是如果你当初确实想投资一件高质量物品的话。从根本上说,我现在要做的就是切换到这里的 Claude Co-work,因为我希望它能帮我访问我的 Gmail 以及其他许多东西。我通常会通过 Dispatch 在手机上操作这个。所以,当我发现在家里的这件物品时,我会用手机拍下它,否则我就会忘了这事。我会把它放入 Dispatch。在这个例子中,我们有这样一张图片:一条 J Crew 的裤子,屁股那里立刻就磨破了。所以,我要把它们退回去。在现实情况中,我会在我的笔记本电脑上按下 Whisper Flow,因为我经常还要腾出手来做其他事。对着笔记本大声说话简直方便太多了。我甚至可能正在给婴儿喂奶。所以这已经成为一个游戏规则的改变者,只需大声说话即可。所以我可能会说:“我有一条过去 6 个月买的生抓绒裤子。它们屁股那儿已经磨破了。我打算把它们退给 J Crew,并明确要求退款。你能帮我起草一封电子邮件吗?首先在我的邮箱里从 PayPal 或 J Crew 那里找到购买裤子的收据,包括商品编号和你可能需要的任何其他详细信息。请在信件中包含这些上下文信息,然后给 J. Crew 客服起草退款请求。”这样一来,这就成了一个生活黑客技巧,也就是说,你不需要觉得“哦,J Crew 说我可以 30 天内退货,所以我就去退。”你现在的态度是:“这条裤子本应该耐穿,所以我要拿回对我的承诺,也就是一条高质量的童装裤。”所以你基本上就是在整合你电子邮件中的信息去争取那笔退款,而如果你不这样做,这将会是一件非常麻烦的事情。

Original English

Nicole Ruiz: Yeah. So, to continue the shopping flow, exactly. You've gotten the product to your home. Maybe it actually does not hold up to standards. I think if you have kids, you often see this loop sped run. Basically, you see that the garment you bought 4 months ago that you thought would be great for really intense outdoor play does not stand up to your your expectations, especially if you did want to invest in a more quality item. Essentially, what I'm going to do is I'm going to go over to Claude Co over here because I want it to help me access my Gmail and a number of other things. I would often do this on my phone through dispatch. So, I take a picture of the item with my phone as I find it in my household because otherwise I'm going to forget to do it. I would pop it into dispatch. In this case, we have this picture of J Crew pants that immediately wore through the butt. So, I'm sending them back. In reality, I would press Whisper Flow on my laptop because I'm often doing something with other hands. It's just a lot easier to talk to the laptop. I might even be nursing a baby. So, this has been a game changer to be able to just talk out loud. So, I'd say something like, "I have this pair of pants of raw fuzz from the last 6 months. They've already worn through in the butt. I'm looking to return them to J Crew and specifically get a refund. Can you help me draft an email and specifically start out by finding the receipt for the pants in my email either from PayPal or J Crew with the item number and any other details you might need. Please include that context and draft up the request for refund to J. Cruz customer service. So again, life hack here, which is you're not like, "Oh, J Crew says that I can return it in 30 days, so I'm going to return it." You're like, "These pants were supposed to hold up and so I'm getting them. I'm I'm getting what I was promised, which is a good set of of kids pants." And so you're basically bringing together the information you have in your email to go pursue that refund, which would be very like annoying to do otherwise.

Nicole Ruiz: 完全同意。我发现通常在这些情况中,要找到深埋在某个网站里的电子邮件——我知道每个人都把退款政策或客服电邮列在某个地方,但就是很难找到。而我每月至少要做这种事 5 次,甚至更多。如果仅仅是能降低启动这项长达 5 到 10 分钟任务的阻力,对我来说就已经非常有帮助了。即使我不完全采用它起草的邮件,能有个开头,并且能帮忙清理掉一些在各种网站里导航的苦力活儿,这也是极好的,而这正是 Claude Co-work 的强项。我还要说,在使用它辅助工作时,我非常欣赏你那种只购买能用得住的优质物品的承诺。因为很多人面临退换货摩擦时,往往干脆就把裤子扔了,心想“我再买条新的就好”,然后若无其事地继续生活。而思考如何通过注重质量来减少消费,让 AI 消除维持家中高品质物品所需的繁琐劳动。我认为归根结底,这会导致更少的浪费和更少的垃圾。这无疑是一种更好的方式。我确实认为,消费者就其质量承诺追究公司责任的能力,虽然在技术上是可行的,但在实际操作中却很烦人。所以你不仅使之在技术上成为可能,而且在实际操作中也减少了烦恼,这肯定改变了你管理家里物品的方式。

Original English

Nicole Ruiz: Totally. I think what I've often found is just that anytime where there is like finding an email that is stuck in some website like I know everybody has their refund policy or their customer service email listed somewhere but it's hard to find and I'm doing it like at least five times a month if not more. If it's just lowering the impetus to get starting on this started on this like 5 to 10 minute task, that's really helpful to me. Even if I don't take the email as it was drafted, helpful to get started and sort of like clear through some of the grunt work of navigating websites, which is Claude Co's strength. I also have to say while co-workers running, I appreciate your commitment to just having like high quality things that last because so many people would again because of the friction involved just like toss the pants and be like I'm going to get new pants and move on with their life. And again like figuring out how you can consume less by focusing on quality, getting AI to take away the toil of having only high quality things in your house. I think ultimately like again just results in like less waste, less junk. Like it's just it's just way better. And I do think the ability for a consumer to hold sort of a a a company to account on their quality promises is again like something that's technically possible but practically annoying. And so you have made it both technically possible and practically less annoying, which it is is I'm sure just changing your life in terms of how you can manage the stuff that's in your house.

Nicole Ruiz: 的确如此。我觉得这是我们的一个主要优先事项,特别是我们希望有很多孩子,所以我总在想,我能预先做些什么,让未来 5 年更容易维护这个系统?我认为很大一部分就是购买那些我不需要频繁维护的高品质物品。以前这其实是很寻常的事情,但现在我们面临着代发货 (dropshipping) 模式带来的噪音,以及那些爆火然后三年后销声匿迹的直接面向消费者 (DTC) 品牌快速制造的廉价服装带来的噪音。所以我们要试着把所有这些东西抛到一边,去寻找那些“在这个领域有着最悠久历史的品牌是哪个?”也许我们可以稍微回溯一下,因为在购物查询部分还有一些其他的事情,你可以深入研究。

Original English

Nicole Ruiz: Definitely. Yeah. I think it's it's a big priority of ours and especially we would love to have a lot of children and so I keep thinking I was like what things can I do up front that make it easier to like maintain that system for 5 years and I think a lot of it is just like buying quality items I don't have to maintain. I think that used to be much more normal, but we now have again the noise of drop shipping, the noise of like plastic quickly manufactured clothing that are like these direct to consumer brands that explode and then they die out in 3 years. And so trying to just like shove all of that to the side and get to the like, okay, what is the brand that has the strongest history here? Maybe actually I don't maybe you could jump backwards because there is some other things in the shopping query section where you can really drill down into like

Claire: 当然可以。这个品牌是以... 闻名吗?

Original English

Claire: Sure. Is this brand known for

Nicole Ruiz: 让我们结束这个话题。好的,然后再看看那个。

Original English

Nicole Ruiz: let's wrap this. Yeah. And then let's look at that.

Nicole Ruiz: 是的。我们提取了所有的细节。我们有尺码,有商品编号,我们有订单号以及我最初购买该商品的时间,这很有帮助。所以它会把所有这些细节都放进邮件草稿中。所以,基本上,Claude 帮我起草了这封邮件,这太棒了。它立刻提到了所有的商品编号,放在了标题里。它们做了所有相关的事情,能让对方立刻回复我一个“行”或“不行”,而不是再发邮件来询问更多信息。而且他们把信件写得很有说服力。磨损程度远远超出了我对 J Crew 这个价位的任何服装的预期。而且我从这个过程中了解到,实际上有时这确实是制造方面的问题。当我第一次调出这个信息时,他们实际上说的是,当你去查看这件商品本身的 URL 时,很多在网站上留下评论的人都在说这个产品质量很差,比这个品牌往年出的任何同款都要差,比我从这个品牌买的其他任何东西都要差。所以有时他们自己也知道存在制造缺陷,他们只是在等你来说,“这东西没达到标准。”然后他们就会回应说,“哦是的,你说得太对了,你注意到了,我们很乐意退款,甚至给你更好的补偿来弥补你的时间,并希望你再次光顾我们的品牌。”然后一键发送邮件。非常简单。这是我在屋子里走动、收拾东西时用手机完成的。速度极快。它直接就替我起草了。我检查了一遍,然后就可以发送了。所以我经常这样操作。对于退货我也会这么做,我会让它调出特定供应商的所有相关退货信息,并告诉我需要输入什么内容。我只需要口头告诉它,再次强调,它会起草任何我需要的信息,或者它会直接把二维码或收据通过邮件发给我,这又节省了我 5 分钟处理与在线购物相关行政工作的时间。

Original English

Nicole Ruiz: Yeah. We pulled all the details. We've got the size. We've got item number. We've got the order number and when I originally purchased the item, which is helpful. So it'll put all of that detail in the draft email. So, basically, Claude helped me draft this email, which was great. They immediately mention all the item numbers. They put put it in the header. They do all of the relevant things that will make the person immediately email me back with a yes or a no rather than a query for more information. And they make it sound compelling. Degree of deterioration is far beyond what I would expect from any garment at J Cruz price point. And what I have learned from this process is that actually sometimes it is a manufacturing issue. Um, and first time I pulled this up that what they actually said is that when you look, it'll go and look at the URL of the item itself and a lot of people are saying the review on the website like this item had poor quality, like more so than any other year of this item, more so than anything else I bought from this brand. So sometimes they know there's a manufacturers's issue and they're just kind of waiting for you to be like, "This was not up to par." And they're like, "Oh yeah, you're so right. um you were paying attention and we're happy to give you a refund if not like something even better to make up your time and hope that you purchase from the brand again. So click send that email super easy. Did that from my phone as I was walking through the house like tidying up super super fast. It just drafted it from me for me. I reviewed it and we were good to go. So I'll often do that for this. I'll do that for returns. I'll have it pull up all the sort of relevant return information for a given vendor and will tell me what I need to input and I'll just tell it that and again it'll draft any info I need or it'll just email me the QR code or the receipt or whatever and that just clears through like another five minutes of administrative online purchasing related tasks.

Claire: 我喜欢这做法。好了,跟我多说说关于购物的事吧,因为你说过你还想展示一些其他东西。

Original English

Claire: I love it. Okay, tell me a little bit more about shopping because you said you wanted to show a few other things.

分析品牌信誉与避坑

Nicole Ruiz: 另一件我会做的相关事情是,如果你有一张特定品牌的礼品卡,或者你有一笔钱想在某个品牌消费掉,我可能会说:“我有 30 美元给 L.L.Bean。我应该购买哪些符合我购买标准的产品?”同样,你在开始购物查询时,可以深入到你正在寻找的各种细节。通常,我会从一个非常广泛的查询开始,以了解市面上都有什么。但你可以说,我希望它易于维护,这对搜索很有帮助。你可以说,我希望价格在 30 美元以上,但不超过 100 美元。当你拥有这样一套价值观时,所有这些条件都会让购物变得更加容易。所以,有时它会展示这些商品。我还发现,它会从某家特定的商店里挑出一些最经典的单品,我非常欣赏这一点。美国零售业的有些东西一直在以同样的方式生产。这个托特包已经生产了 80 多年。完美契合传统(Heritage)的标准。它会把它与其他一些东西进行比较。但我喜欢这个点:缅因州布伦瑞克市的一个工匠团队每天能缝制 3500 到 4000 个托特包。那太棒了。这正是我想要的。这些人做这件事已经做了很久很久了。这听起来真的能满足我的需求。我可能做的另一件事是,如果你看到了一个定向广告,在别的网站看到了这件商品,但我真的想知道它是否耐用,因为我希望这东西能用很长时间。所以我可能会问,你对这个品牌有什么分析?他们正规吗?有时光看网站很难判断。我有次点进网站的“关于”板块,里面根本没几行字。所以我经常看到那些网站然后会想,这会不会只是一件随便从什么地方发货的代销商品,根本不符合我在网上设置的那些搜索标准。

Original English

Nicole Ruiz: So, one other thing that I might do that's related is if you have a gift card or a certain amount of money that you might want to use or clear through from a certain brand, I might say, "I have $30 for LLBAN. What item should I purchase that align with my purchasing criteria?" And again, you can you can really drill down on all the things you're looking for when you start a purchase query. Normally, I start very broad to get an idea of what's out there. But you could say, I want it to be easy to maintain, and that will help it a lot. You could say, I want it to be $30 or more, but not over $100. Like, all of those things just make it much easier to shop when you have this like set of values. So, sometimes it'll surface these items. What I've also found is that it'll bring up from a given store some of the most classic items, which I really appreciate. American retail has been continuously made the same way. This tote for over 80 years. Perfect fit for heritage criteria. It'll compare against some other things. But I love this. A team of crafts people in Brunswick, Maine stitch between three 3500 and 4,000 totes a day. That's so great. That's exactly what I want. These people have been doing this for forever. like this really really sounds like it'll stand up to what I need. So the other thing I might do if you see sort of like a targeted ad saw this item on another website but I really wanted to know if it was going to stand up well cuz I hope to use this for a long time. So I might say what's your analysis of this brand? Are they legitimate? Sometimes it can be really hard to press from the website. I had like clicked into the about section of the website. There was not a lot to read. So, I often I'll get those websites and then wonder like is this just going to be a drop shipped item that doesn't even match any of the search criteria online.

Claire: 哎呀,不。上面写着不要添加它,因为它只是看起来不错。它看起来超级符合我会买的那种东西。比如它说全是天然材料,这很好,但显然他们前阵子获得了大笔投资,而且一直试图大规模扩张,现在背后是私募股权在操作。

Original English

Claire: Oh, no. It says do not add cuz it looked nice. It looked super aligned with the type of thing I would buy. It's like all natural materials which is great, but apparently they got an in big investment a little bit ago and they've been really trying to scale and they've got private equity.

Nicole Ruiz: 他们得到了一些非常差的评价。倒不是说私募股权本身就是世界末日,但这通常与规模化带来的一些挑战相伴而生。所以,是的,这个牌子实际上并没有那么悠久的历史。我很喜欢它专门在某处提到,比如关于首席执行官的管理存在争议,他们在 Glassdoor 上的评价反映出内部质量管理混乱,所有这些事情加在一起。我以前曾在风险投资工作过,我以前投资过初创公司。所以我也会去思考,我们可以从哪些信号来判断它的质量,以及其实有很多信号表明它并不好。另外,他们在营销上花了大量资金。他们在别处也铺了广告。我认为他们在各种网红账号上投放了大量付费推广。这对我来说是很好的提醒,这可能并不完全是我想要的品牌。所以这真的很有帮助,只需知道:每次我想买童装时,我只去这三个网站,绝对不去那个地方。他们说,你知道,他们的生产线遍布世界各地。这也算不上什么世界末日,但对于我想寻找一个“长期与同一个制造商合作的人”来说,也许算得上是对该品牌的一个小小的扣分项。我想重申一下,这确实是一个非常强大的、追求高质量的购物流程。现在我不得不买些非亚马逊买到的廉价垃圾了。你真的让我为自己感到羞愧了。

Original English

Nicole Ruiz: They've gotten some really bad reviews. It's not that just private equity alone is like the end of the world, but often it can go in handinhand with some scaling challenges, I think. And so, yeah, it's not actually that old. And I liked that it specifically brought up somewhere like it had like there's controversy over the CEO's management and their reviews that the glass door internal quality is disorganized and yeah, all like all those things put together, the type of thing like I used to work in venture capital, I used to invest in startups. So part of it is me just thinking about like how what are the signals we can get on whether or not it's quality and there are a lot of different signals that it's not great. Again, they're spending a lot on marketing. They pulled up elsewhere. I think that they have a lot of influencer reviews like a lot of the um can't remember for sure here, but it'll be like there's a lot of paid placements on influencer accounts and like okay good to know that might not be exactly the brand that I'm looking for. So that can be really helpful too to just know like anytime I want kids clothes, I'll go to these three websites and it's not going to be this place. They say, you know, they're manufacturing all over the world. Again, not the end of the world, but like maybe just a minor mark against the brand in terms of being like somebody who is making with the same manufacturer for a very long time. I want to repeat for this is such a like a powerful just shopping flow for high quality. Now I'm going to have to like buy not Amazon crap. You're really making me feel bad about myself.

Nicole Ruiz: 但它也能帮你搜索亚马逊上的卖家,对吧?这是我感到非常有动力的另一件事。我仍然经常使用亚马逊,但我不知道你最近有没有注意到,这里面实际上有个大问题。有很长一段时间,你可以买化妆品,结果收到的是山寨品牌的化妆品,即使你点击购买的是实打实的官方品牌的商品。这是因为亚马逊在仓库里有一个政策,他们会将其他公司 SKU 相同的商品进行互换。他们刚刚废除了这个政策。但我认为这刚好说明了,为了亚马逊实现这种极其便利的物流壮举,你可能在放弃什么。他们有时只是把别家公司的东西掉包而已。所以我就想,不能从他们那里买化妆品了。这太让人沮丧了。然后这让我想到了其他形式的奇怪商品。我就想,我真的不知道这里面有什么。我也不是一个完全绝对要“去除所有塑料”的人,但塑料制品就是很难维护,而其他材质的东西相对容易维护。所以这事又回到了我身上。

Original English

Nicole Ruiz: But it can also help you search through Amazon vendors, right? That's the other thing I think I just felt very motivated. I I use Amazon Amazon a lot still, but I don't know if you followed recently that there actually was this big. For a long time, you could buy makeup and you would get like a knockoff brand of makeup even though you're purchasing you're clicking purchase for an item that is from the actual brand because Amazon had this policy where in warehouses they would switch items with this item SKU. They just did away with this. But I think it just goes to show like the types of things you're maybe like giving up for Amazon doing this very logistical feat which is that sometimes they just swap out items from other companies. So that I was like can't buy makeup from them. That's really frustrating. And then it made me think about other forms of queer wear. I was like I really don't know what's in here. I'm not truly a like remove all plastic person but it is just hard to maintain plastic and it's easier to maintain other things. So back on me.

工作流回顾:从采购到售后的全面闭环

Claire: 好的。我要为大家复述一遍。你现在在手机里,不过已经转移到了 Claude 聊天项目里,保存着一份品牌列表,这些品牌有着数十年甚至长达几个世纪的传承,它们由值得信赖的工匠以你喜欢的方式制造,它们符合道德采购标准或者是用天然材料制作的,或者是让你感到满意的高品质产品。你把这些放入了一个项目中。每次你需要买东西的时候,你就像这样:“嘿,Project。我需要买这个东西。给我一些推荐。” Claude 就会在网上进行搜索,然后带着一些购买建议回来给你。你也会从几个不同的角度来考虑,比如我想在这个价格区间买东西,也许是因为你有一张礼品卡,或者你只是想把某件东西控制在预算内。或者,我发现了一个新品牌,我想知道它是否符合我已经确定想要购买的那些品牌的标准,然后你使用 Claude 来完成这些。这样一来,进入你那座狭小的城市公寓里的东西——顺便提一句我很能理解,我也住在旧金山,我也有一栋小得可怜的旧金山房子——进入你房子的都是高品质、易于维护的东西。而如果它们没能保持住质量,比如灯芯绒裤子屁股那儿破了个洞——这也确实会发生——你会怎么做呢?你使用了连接到你电子邮件、并且能以你邮箱作为真实信息来源的 Claude Co-work。然后你对它说:通过这张照片和制造商去找到我买的这个产品。找出详细信息。找出价格。找出商品名称和 SKU 码。起草一封致制造商的电子邮件,要求退款,并附上所有的细节和照片。在手机上发送出去。然后你就搞定了。

Original English

Claire: Okay. So I'm going to repeat for folks. You keep a list right now on your phone, but it's moved to Claude Claude chat cla project of brands that have multi-deade if not centuries long heritage that are created the way that you like them by artisans that are trusted that are ethically sourced or made of natural materials or just generally high quality that you're happy with. You've put that in a project. Every time you need to go buy something, you're like, "Hey, project, I need to buy this thing. Go make new recommendations." Claude does the like web search and comes back and makes some recommendations of you to purchase. You also take a couple different angles on that which is I need to purchase something in this price range maybe because you have a gift card or you just want to stay under budget on something or I found a new brand and I want to know if it aligns with these other brands that I've already decided are in line with what I want to buy and you use cloud to do that. So then the things that coming in to your tiny city apartment and I appreciate it. I live in San Francisco. I have a tiny San Francisco house are high quality, easy to maintain and then if they fail to hold up and the corduroy pants get a hole in the in the butt, which which they do, then what you do is you use uh Claude Co-work, which is connected more to your email and can search through your email as a source of truth. Say, go find the product that I bought from this picture and the manufacturer. Find the details. Find the price. Find the item name and skew. Draft an email to the manufacturer requesting a refund with all the details plus the picture. Send it off from your phone. And then you're good to go.

Nicole Ruiz: 没错。

Original English

Nicole Ruiz: Yeah.

Claire: 小菜一碟。

Original English

Claire: No big deal.

Nicole Ruiz: 这太棒了。

Original English

Nicole Ruiz: It's great.

AI 推荐好物分享

Claire: 有没有几款经过了这个流程筛选后你非常喜欢的产品?我们会把它们放在节目文字说明(show notes)里。

Original English

Claire: Are there a couple products that have gone through this process that you just really love? We'll put them in the show notes.

Nicole Ruiz: 有,有的。不是用来写评价的,就是真的买来用的。那个开罐器非常棒。其实很有趣,因为我第一次做这个演示时,我拿给我丈夫看,他说:“那看起来太疯狂了。看着就像个疯狂的开罐器,因为它连个把手都没有。”它就只是一个非常紧凑的东西,而在小公寓里非常实用。它给我调出了一段视频,我们看完了视频,他很怀疑。我当时说,“好吧,我们就试一试。”结果他现在爱死了这个开罐器。所以它非常受欢迎。嗯,这是一个有点奇怪的设计,但它是一个经得起时间考验的绝佳产品。前几天我还买了一条幼儿睡床毯,因为很多婴儿毯子只有单一尺寸,正如你之前提到的很难找到合适尺寸的问题。也有很多儿童羽绒被非常巨大,而且不能跨季节使用,但我想要那种适合幼儿床尺寸但又不是一整套羽绒被系统的东西,这样我就不用不停地把被套拆下来洗,因为我不想做那种事。我没有那么多时间。结果它推荐了几款适合幼儿尺寸的被子,这些产品不仅是手工制作的,来自优秀的品牌而且价格非常合理。而且重申一下,这只是它需要较少的维护工作,同时也是我可以修补的物品,因为我一直在缝缝补补,这也部分启发了这个项目,但修补它不会很复杂。所以那真的很不错。我想想还有没有其他我通过它们买的东西。我经常通过这个项目给幼儿买鞋子,因为我发现很多童鞋做得极其糟糕。同样,我不想在这个问题上花心思想。我只想买一双可以传承给所有孩子们的、漂亮而经典的鞋子。我也不想要任何花哨愚蠢的设计。我只希望孩子看起来得体、优雅,并且是以一种不过时的方式,你知道吗?我真的只是不想去费神思考这件事。这就有点像我们之前谈论的模型。

Original English

Nicole Ruiz: Yes. Yes. Not for reviews, for just purchasing. The canon opener was great. It was actually really funny because the first time I did this, I showed my husband and he was like, "That looks crazy. Looks like a crazy can opener because there's no handle. It's just like one really compact thing, which it serviced in a small apartment." And it pulled up a video for me and we watched the video and he was skeptical and I was like, "Okay, we're just going to try it." And he loves the can opener. So, huge hit. Um, it's a bit of a weird design, but it's a great product and it stands the test of time. I got a toddler crib blanket the other day because there are a lot of baby blankets which are one measurement to your point earlier about trying to find the right size thing and there are a lot of kids duvet which are huge and not multi-seasonal but I wanted something that fit a toddler bed but was not a whole duvet system so that it constantly have to strip off the duvet cover and wash it cuz I don't want to do that. I don't have the time for that. And so it surfaced a few toddler sized quilts that were like handmade items, very reasonably priced from a great brand. And again, it's just lower maintenance, but an item I could mend because I've been doing a lot of mending, and that partially inspired this as well, but it would not be complicated to mend. And so that was great. Trying to think of anything else that I've bought from them. I often use them to purchase toddler shoes because I find a lot of kids shoes are just horribly made. And again, I don't want to have to worry about it. I just want to buy a shoe that I'm going to pass down to all the kids that are beautiful and timeless. I don't want something silly. I just want the kid to look like refined, elegant, but in a timeless way, you know, like I I just don't want to think about it. That's kind of like my the model as what we're talking about earlier.

Claire: 你简直就是在抚养具有美国复古传统的孩子们,你知道吗?

Original English

Claire: You're just raising American Heritage kids, you know?

Nicole Ruiz: 美国传统风格,加上...

Original English

Nicole Ruiz: American Heritage with the

Claire: ...在缅因州制造了超过 80 年。

Original English

Claire: manufactured in Maine for over 80.

Nicole Ruiz: 是的。是的。有一点,你知道的,有时也会有这种北欧 (Hygge) 风格的元素,有时也有日式的影响,因为我觉得布鲁克林有很多这样的风格。所以时不时地我也会说:“好的,这些也是我的风格偏好。” 我们把这输进去,也很管用。

Original English

Nicole Ruiz: Yeah. Yeah. With the Yeah. a little, you know, sometimes you got the like hig influence, sometimes you got like the Japanese influence because I feel like Brooklyn has a lot of that. So sometimes every now and then I'll be like, "Okay, these are like my stylistic influences too and we put that in and that helps."

AI 如何改变育儿方式

Claire: 好的,Nicole,这真的非常非常有趣,对所有的父母来说也非常有帮助。现在大家都要开始去买更高品质的商品了。我要向你快速提出两个快问快答的问题,然后就放你走。我的第一个问题很简单。这如何改变了你与育儿的关系?

Original English

Claire: Okay, so Nicole, this has been so so fun, so helpful for all the parents out here. Everybody's going to be shopping higher quality goods. I'm going to ask you two lightning round questions. I'm going to get you out of here. My first question is just quick. How has this changed your relationship with parenting?

Nicole Ruiz: 现代世界到处都是在线行政任务,父母成为了连接所有这些极其难用的系统的人工纽带,你不断地在做这些琐碎的任务:退货、购买、处理客服邮件等等。而 Claude Co-work 极其擅长处理这类事。我可以说,它让你能够专注于育儿中更具人情味的部分,即与你的孩子们互动,同时你将一些繁文缛节的事情自动化了,比如在网上处理退货。我喜欢这种事情的优先级和组织方式,因为你并没有取代需要面对面完成的活动。你摆脱的是一种“邮件处理工作”类的事情,也就是你无论如何都必须做,但你会做得更慢且效率更低的事。嗯,那么你为什么不把行政工作自动化,从而把更多时间花在孩子、家人和周围的人身上,而不是被困在构成我们生活的这些数字系统中呢?

Original English

Nicole Ruiz: The modern world is just rife with online administrative tasks where parents become the human link between all of these really really hard to navigate systems that where you're constantly just doing these like small tasks, returns, purchasing, navigating like help emails and all this different stuff. And so Cloud Co-work is great at this. And I would say it makes you able to do the more human parts of parenting, which are interacting with your kids while you automate some of the busy work, which is like just doing returns online. And I think I like that order and organization of things because you're not replacing an activity that would be do done face to face. You're getting rid of sort of like an email job type thing that you would be doing anyways, but you would doing you would be doing it more slowly and ineffectively. Um, so why would you not automate the administrative work so that you can spend more time with your kids and your family and the people around you rather than the digital systems that our life is made of navigating?

Claire: 我的最后一个问题,然后我们就放你回去陪你的小宝贝们。当 Claude 没有真正做好它的工作时,你的提示技巧是什么?你会对它大喊大叫吗?我认为这反映了人们育儿的方式,这很重要。我认为当我和朋友们谈论使用 Claude 时,因为人们刚开始使用它,他们会说:“Claude 没有做我想让它做的事。我接下来该怎么办?”我认为人们总是低估了这一点的作用,你完全可以直接对它说:“你没做我想让你做的事。这是为什么?”从而首先得到一点反馈。重申一下,就像你在节目中与很多人讨论过的那样,这通常就像是在管理一名员工。所以理解它们的出发点,给它们一点空间来解释,以便你明白究竟是哪里出了问题,这对它们可能会有很大的帮助,然后你可以说:“请不要再这么做了。这是新的标准,这是新的指导方针。”但同时,你也可以非常非常诚实地说:“这根本不是我想要的。我觉得你误解了。我们到底是哪里出错了?”

Original English

Claire: My last question for you and then we'll get you back back to your your little ones is when Claude's really not doing its job, what is your prompting technique and do you yell? And I think this is very important because it's a reflection on how people parent. I think when I'm talking to friends about using Claude because I think people are first using it, they'll be like, "Claude did not do what I wanted it to do. What do I do next?" And I think you people always underestimate the amount you can just be like, "You didn't do what I wanted you to do. Why is that?" And sort of like get a little bit of feedback first. And again, like as you've talked with a lot of the people on your show about, like it is often like managing an employee. And so understanding where they're coming from, giving them a little bit of space to explain so that you understand when what went wrong can be very helpful to them and say, "Please don't do that again. Here's the new criteria and here are the new guidelines." But also, you can just be really really honest and say, "That was not what I wanted at all. I think you misunderstood. Where did we go wrong here?"

Claire: 完美的回答。我喜欢。那么Nicole,我们可以在哪里找到你,我们要如何为你提供帮助?

Original English

Claire: Perfect. Love it. Well, Nicole, where can we find you and how can we be helpful?

Nicole Ruiz: 好的,你可以在 Twitter/X 上的 xen Williams30 找到我。你也可以在 Substack 上找到我。我正在撰写一个关于科技如何改变家庭的访谈系列,这专门写给那些希望在家庭生活、社区生活和家人相处上充满雄心的人,但即使你没有孩子或未婚,我探讨的更广泛的话题是在家庭和社区领域展现出抱负。所以如果您想要实现这一目标的建议,欢迎订阅我的 Substack。我们会经常讨论将 AI 融入家庭的问题。我们应该怎么做,不应该怎么做,人们正在如何做,人们不喜欢什么方式,其他人是如何做的。所以,这是一个关于整场辩论的现场论坛。我喜欢这个话题。总之,非常感谢您做客《How I AI》。

Original English

Nicole Ruiz: Yeah, you can find me on xen Williams30. You can also find me on Substack. I write an interview series about how technology is changing the household and it's specifically meant for people who are looking to be ambitious in their household life, in their community life, in their family life, but even if you don't have kids or you are not married, talking about being ambitious in the realm of the household and the community more broadly. So you can subscribe to my Substack if you want tips for doing that. We talk a lot about integration of AI in the household. How we should do it, how we shouldn't do it, the ways people are doing it, the way people don't like, how other people are doing it. So, it's a it's a live forum for this whole debate. I love it. Well, thank you so much for joining How I AI.

Claire: 太棒了。感谢你邀请我,Claire。也非常感谢大家的收看。如果你喜欢这个节目,请在 YouTube 上点赞并订阅,如果能在评论里留下你的想法那就更好了。你也可以在 Apple Podcasts、Spotify 或你最喜欢的播客应用上找到我们的节目。请考虑为我们留下评分和评论,这将有助于其他人发现这个节目。你可以在 howiipod.com 上查看我们所有的节目剧集并了解有关该节目的更多信息。我们下次再见。

Original English

Claire: Amazing. Thank you for having me, Claire. Thanks so much for watching. If you enjoyed this show, please like and subscribe here on YouTube or even better, leave us a comment with your thoughts. You can also find this podcast on Apple [music] Podcasts, Spotify, or your favorite podcast app. Please consider leaving us a rating and review, which will help others find the show. You can see all our episodes and learn more about the show at howiipod.com. See you next time.

📌 文中提及的人物和组织

产品/模型: Claude

关键字: administrative-automation quality-consumption household-management ai-shopping-assistant workflow-optimization