对话豪瑞集团 CEO 米里扬·古托维奇:水泥创新、AI 应用与全球建筑大转型 Norges Bank Investment Management 2026-06-24

现代文明的隐形基石

尼古拉·唐根: 大家好!我是尼古拉·唐根,挪威主权财富基金的 CEO。今天,与我同行的是米里扬·古托维奇,他是豪瑞集团(Holcim)的 CEO。豪瑞集团是全球最大的建筑材料公司之一。水泥、骨料、混凝土,这些构成了现代世界赖以建立的物理基石。毫不夸张地说,如果你今天走进一栋大楼、在公路上开车或者穿过一座桥梁,豪瑞集团都很可能参与其中。我们挪威主权财富基金持有该公司近 2% 的股份。米里扬,热烈欢迎你的到来。

Original English

Nicolai Tangen: Hi everyone, I'm Nicolai Tangen, the CEO of the Norwegian Sovereign Wealth Fund, and today I'm joined by Miljan Gutovic, the CEO of Holcim, one of the largest building materials companies in the world. Cement, aggregates, concrete, the stuff that the world is literally built from. So, if you walked into a building today, drove on a road, crossed a bridge, hey, Holcim has probably been involved. And we own nearly 2% of the company. Miljan, warm welcome.

米里扬·古托维奇: 尼古拉,非常荣幸能来到这里,也谢谢你热情洋溢的介绍,更要感谢你为我们豪瑞集团做出的精彩宣传。

Original English

Miljan Gutovic: Pleasure to be here, Nicolai, and thank you for our warm introduction. Thanks for selling Holcim.

尼古拉·唐根: 绝大多数人可能并没有意识到,豪瑞集团的产品是如何深度嵌入到他们的日常生活之中的。那么简而言之,你们这家公司到底是做什么的?

Original English

Nicolai Tangen: So, most people don't realize how embedded Holcim is in their daily lives. So, in short, what do you guys do?

米里扬·古托维奇: 简单来说,我们向客户生产并提供用于整个建筑环境的建筑材料和建筑解决方案,广泛应用于住宅、工业和基础设施建设中。当我们谈到“建筑”这个词时,你脑海中浮现的第一个词很可能是“混凝土”。而混凝土确实是人类社会最核心的材料之一。为了让你对它的规模有一个直观的认识,这里有一个非常迷人的数据:在地球上,混凝土是仅次于水的第二大被人类消耗的物质。我们全球每年大约要消耗 300 亿吨混凝土。因此可以说,它是现代文明赖以生存的物理基石。

Original English

Miljan Gutovic: So, basically, we are producing and supplying to our customers building materials and building solutions that are used across built environment, in buildings, in industry, in infrastructure. So, the word is construction, and when you think about construction, you're probably thinking about concrete. And concrete is indeed one of the most essential materials. To put it in perspective, and maybe you will find this fascinating, after water, concrete is the second most consumed material on Earth. We use approximately 30 billion tons of concrete every single year. So, we can say it's actually a bedrock of modern civilization.

传统重工业的绿色蜕变

尼古拉·唐根: 确实如此。但我的意思是,传统上这并不是一个看起来非常光鲜亮丽的行业,对吧?不过,这个行业目前似乎正在经历极其快速的转型。现在到底正在发生什么变化?

Original English

Nicolai Tangen: It's also, I mean, it's not like it's a very glorious sector, right? So, but it's a sector which is transforming fast just now. So, what is happening?

米里扬·古托维奇: 确实,对于整个建筑行业来说,现在是一个非常美好的时代。这里我将以一名拥有材料科学博士学位的土木工程师的视角来与你探讨。在过去漫长的几十年里,这个行业一直非常保守。但就在最近,我们经历了一场深刻而巨大的转型。目前我们行业以及豪瑞集团最核心的两个关键词,就是创新可持续发展

Original English

Miljan Gutovic: Indeed, beautiful times for the whole construction industry. And now I'll be talking to you as a civil engineer with PhD in material science. So, this industry has been very conservative for many years, for many decades. Recently, we have gone through massive transformation. The keyword in our industry today and for Holcim is innovation and sustainability.

尼古拉·唐根: 是什么促成了这一转变?为什么这种变化会来得如此突然和剧烈?

Original English

Nicolai Tangen: What happened? Why why is this a sudden change?

米里扬·古托维奇: 这种要求我们“建得更好、建得更聪明、建得更高效”的压力,来自于我们的客户以及所有不同的利益相关方。正因如此,我们今天将豪瑞集团定位为创新与可持续建筑产品领域的领导者

Original English

Miljan Gutovic: The pressure to build better, to build smarter, to build more efficient is coming from our customers, from all the different stakeholders. And that's why we have positioned today Holcim as a leader in innovative and sustainable building products.

尼古拉·唐根: 能给我们介绍一下你们正在推行的一些创新成果吗?最让你感到兴奋的事情是什么?

Original English

Nicolai Tangen: Tell us about some of the innovations you have coming. What's the most exciting things?

米里扬·古托维奇: 我们正在从根本上改变产品的配方开发、生产制造以及在施工现场的使用方式。我可以给你举几个具体的例子。以配方为例,我们一直在不断地调整和改进配方。几年前,我们推出了一款全新一代环保型水泥和混凝土。如今,经过五年多的推广,这些环保产品的销售额已经占到了我们总销售额的三分之一以上。我们具体在做的是,用更具可持续性、更二氧化碳友好且成本更低的替代原材料,来取代那些高碳排放密集且昂贵的传统原料。

Original English

Miljan Gutovic: So, we are really changing the way we formulate products, we produce products, and we use the products on construction site. I'll give you a few concrete examples, as we would say. Formulation, we are changing formulation constantly. Few years ago, we have launched a new generation of eco-friendly building products, cement and concrete. Today, after 5 plus years, these products represents more than 1/3 of our sales. So, what we are doing, we are replacing highly CO2 intensive raw materials, and you can say even expensive raw materials with more sustainable, more CO2-friendly, and cheaper versions.

尼古拉·唐根: 那么,你们最大的客户群体主要都是谁?

Original English

Nicolai Tangen: Who are your biggest clients?

米里扬·古托维奇: 几乎涵盖了所有领域。我们与建筑公司合作,与超大规模云服务商(Hyperscalers)合作,也与各国政府合作。这确实是一个非常多元和细分的生态系统。我们承接的项目从小型的私人住宅,到大型隧道、桥梁、数据中心、物流中心,一直到工业厂房和超高层地标建筑。

Original English

Miljan Gutovic: I mean, you name it. We work with construction companies, we work with hyperscalers, we work with governments. So, really it's a fragmented ecosystem. We are building houses, we are building tunnels, bridges, we are building data centers, logistics centers, all the way to the factories and high-rise buildings.

北美业务的分拆逻辑

尼古拉·唐根: 最近你们做出了一个重大的结构性决定,那就是把你们的整个北美业务进行了分拆。你们为什么要这样做?

Original English

Nicolai Tangen: Recently you made a big structural move in that you separated your whole North American business. Why did you do that?

米里扬·古托维奇: 这一切都是为了创造价值——为我们的客户、员工以及股东创造价值。我们注意到,北美和欧洲这两个市场的未来战略正在呈现出截然不同的分化趋势。因此,我们希望为豪瑞集团开启一个全新的增长篇章,去充分释放这一战略的潜力。正是基于这一考量,我们决定分拆北美业务,从而让我们能够更加聚焦于目前开展业务的 40 个国家中最具吸引力的核心市场。

Original English

Miljan Gutovic: It was all about creating value, creating value for customers, for people, and our shareholders. We saw that strategies are diversifying between North America and Europe. So, we wanted to create a new chapter of growth for Holcim to unleash actually this new chapter. And that's why we decided to spin off the North American entity, and now we are focusing on the most attractive markets across our 40 countries where we operate.

尼古拉·唐根: 这很有意思。我们在分拆案例中经常看到,被分拆出去的子公司往往会为摆脱母公司的束缚而感到非常高兴,这就像年轻的孩子搬出去独立居住一样,会迸发出巨大的活力,去尝试各种新鲜甚至疯狂的事情。

Original English

Nicolai Tangen: It's interesting. We often see with spin-offs that the companies which are being spun off are so happy to get rid of their parent, you know, it's a bit like young kids moving out, get a lot of energy, do new crazy stuff.

米里扬·古托维奇: 哈哈。

Original English

Miljan Gutovic: Uh-huh.

尼古拉·唐根: 你们分拆出去的名为 Ambuja Cement 的公司,在分拆后你们有没有看到它发生什么明显的变化?

Original English

Nicolai Tangen: Have you seen any any change in in Ambuja Cement, which is the name of the company you spun off?

米里扬·古托维奇: 不,其实这是一个非常健康且富有建设性的分拆过程,前后历时大概一年半左右。到了最后阶段,我们都希望它能够尽快落地,因为我们已经为迎接下一个挑战做好了充分准备。对豪瑞集团而言,最终的结果是非常令人满意的。我们以骄人的业绩结束了 2025 年,成为了瑞士市场指数(SMI)中表现最好的股票

Original English

Miljan Gutovic: No, it was a very healthy constructive process that lasted probably more than a year and a half. And at the end, we wanted this to happen as soon as possible because we were ready to take the next challenge, and the result was very satisfactory for us, for Holcim. We finished 2025 as the best performing stock on Swiss market index.

尼古拉·唐根: 那你们现在跟他们存在竞争关系吗?

Original English

Nicolai Tangen: Do you now compete with them?

米里扬·古托维奇: 并没有。虽然有极少数的业务重叠,但本质上这属于纯粹的地理区域划分。所以,我们在北美的直接竞争业务目前可以说是微乎其微的。

Original English

Miljan Gutovic: Not really. There are few overlaps, but this was a geographical separation. So, business in North America is negligible.

欧洲市场的复苏与痛点

尼古拉·唐根: 明白。那么现在欧洲成为了你们最大的市场。从商业活动的角度来看,你目前在欧洲市场看到了什么样的趋势?

Original English

Nicolai Tangen: So, now Europe is your biggest market. What are you seeing in Europe in terms of business activity?

米里扬·古托维奇: 尼古拉,在接任集团 CEO 之前,我曾担任了 5 年的欧洲区负责人,所以我对这个区域的每一个细节都了如指掌。我很欣幸能参与过去 5 年的历程,那段时期我们确实经历了一些极具挑战性的时刻。我是在 2021 年接管欧洲业务的,紧接着 2022 年就爆发了能源危机,随后的几年里整个建筑行业的活跃度也相对低迷。但尽管面临重重困难,我们的业绩依然持续超出市场预期。我想说的是,我对欧洲的未来依然持乐观态度,改变正在发生。例如,我们在欧洲看到了巨大的住房短缺,目前整个欧洲市场缺口接近 1000 万套住房

Original English

Miljan Gutovic: So, before becoming a CEO, Nikolai, I was actually head of Europe for 5 years. So, I know this region inside out. And I'm was happy to be part of these last 5 years when we went through some, I would say, challenging times. I took over in '21, then '22 came, energy crisis, relatively softer construction activity in the last few years. And despite of all of that, we continue to outperform. I would like to say that I am optimistic about Europe. Change is coming. What we are seeing in Europe, for example, there is a massive shortage of housing. We are missing close to a 10 million homes.

尼古拉·唐根: 但是米里扬,这种情况已经存在相当长一段时间了,而欧洲的建筑业到现在似乎依然没有真正迎来复苏和腾飞。

Original English

Nicolai Tangen: But, Milan, that's been the case for some time. And still building hasn't really taken off again.

米里扬·古托维奇: 我们注意到,至少从去年下半年开始,建筑许可的审批数量已经开始逐步释放。特别是在过去的两个月里,在我们所有的核心市场中,都看到了非常健康和积极的许可批准数据。这让我有充足的信心相信,我们在短期内将会迎来行业复苏。

Original English

Miljan Gutovic: So, what we are seeing, at least since second half of last year, number of permits is coming through. Especially in the last 2 months, we have seen a very healthy permitting approvals across all our key markets. This makes me confident that we will see recovery in short term.

尼古拉·唐根: 如果你可以改变一件事,或者说到底是什么在阻碍行业的发展?是监管政策、行政许可审批、购买力不足、劳动力短缺,还是利率高企?究竟是哪一个因素?

Original English

Nicolai Tangen: If you could change one thing, I mean, what is it What is holding it back? Is it regulation, permitting, affordability, labor, rates? Just what is it?

米里扬·古托维奇: 这是上述几个因素共同作用的结果,但行政许可审批绝对排在我清单上的第一位。因此,我非常高兴看到欧盟近期推出了经济适用房计划,这将会极大地刺激供给和投资。同时,欧盟以及各地方政府也正在努力简化规则,以确保许可审批流程能够变得更加简单、快速。

Original English

Miljan Gutovic: So, it's combination of few factors, but permitting would be on top of my list. So, I'm very happy to see that EU introduced this affordable housing plan, which will boost supply and investment. And also, EU and also local governments are working to simplify the rules to make permitting quicker and faster.

尼古拉·唐根: 另外,我们预计未来防务支出的增加,会给你们带来怎样的影响?

Original English

Nicolai Tangen: The increase that we are due to see in defense spending, how do you expect that to impact you?

米里扬·古托维奇: 我们必然会参与其中,因为军事防务离不开基础设施建设。你必须拥有完善的铁路和公路网络。因此,防务预算的增加无疑会在客观上拉动整体基础设施的建设支出。

Original English

Miljan Gutovic: So, we will be part of this because you need to have the infrastructure. You need to have rail and road network in place. So, the infrastructure spending will definitely be boosted by defense spending.

尼古拉·唐根: 那么乌克兰呢?在未来的某个阶段,那里必然需要进行大规模的重建工作。

Original English

Nicolai Tangen: What about Ukraine, where at some stage will we need to see a a major reconstruction?

米里扬·古托维奇: 让我们祈祷这一天能尽早到来,首先最重要的是停止流血和苦难。一旦战争平息,整个社会对未来的信心和乐观态度将会发生翻天覆地的变化。届时乌克兰的重建将成为一个核心议题,而豪瑞集团可以通过我们在乌克兰周边的波兰、罗马尼亚、摩尔多瓦甚至是匈牙利的分支机构,深度参与到重建工作中。

Original English

Miljan Gutovic: Let's hope we see it sooner than later, but firstly, to stop the suffering. If this war stops, the optimism, the about the future will significantly change. And then there is a topic of reconstruction of Ukraine, where we can participate as Holcim from different countries around Ukraine, Poland, Romania, Moldova, even Hungary.

拉美市场的独特生态

尼古拉·唐根: 与此同时,拉丁美洲也是你们的一个重要版图,你们最近在那里进行了一些收购。为什么你们对拉丁美洲市场感到如此兴奋?

Original English

Nicolai Tangen: In the meantime, Latin America is a big market for you, and you made some acquisitions there. Why are you so excited about Latin America?

米里扬·古托维奇: 因为拉丁美洲是我们息税前利润率(EBIT Margin)最高的地区。同时,那里正在发生的全球大趋势也深深重塑着建筑行业的未来:人口在持续增长,城市化进程不断加快,人民对改善居住条件的愿望非常强烈,且当地政府也致力于保障在住宅和基础设施领域的投入。我们在拉丁美洲拥有极佳的业务布局。我们刚刚在秘鲁完成了一项重大收购,那是一个正在蓬勃发展的绝佳市场。那里有着持续活跃的矿业和农业投资,通过我们在秘鲁的存在,我们非常高兴能够捕捉到这些宝贵的增长红利。不过,我们在拉美最大的市场无疑是墨西哥。在墨西哥,建筑行业正在经历加速增长。新一届政府的 Claudia 总统已经明确表示,她希望在 2030 年前将墨西哥带入全球前十大经济体之列。她承诺了大量的基础设施投入,并计划在未来 5 年内建造 180 万套住房,目前其中的部分项目实际上已经动工。

Original English

Miljan Gutovic: So, it's a region where we have the highest EBIT margins. It's a region where there are global mega trends that are actually shaping the future of construction industry. You see, population is growing, urbanization is increasing, people want to live better, governments are committed to spend on residential and infrastructure and we do have a excellent footprint in Latin America. We just concluded a big acquisition in Peru, which is amazing market that is booming. There are mining investment, there are agriculture investment and with our presence now in Peru, we are happy to capture this growth. But the biggest country for us is definitely Mexico. Mexico is a country where we are seeing accelerated growth when it comes to construction industry. The new government president Claudia has made it very clear she wants to see Mexico in top 10 economies by 2030. She is committed on infra spending. She wants to build 1.8 million homes in the next 5 years and it's already some of this has already started.

尼古拉·唐根: 在拉丁美洲开展业务,与在欧洲或美国相比有什么不同?

Original English

Nicolai Tangen: How different is it to do business in Latin America compared to Europe and the US?

米里扬·古托维奇: 它的确大不相同。在拉丁美洲,我们近乎一半的客户属于**“自助建房者”(Self-builders)**。这些客户通常是以“袋”为单位来购买水泥的。他们会在自家宅基地上亲自搅拌水泥,用于翻新房屋或扩建居住空间。针对这一特点,我们彻底改变了进入市场的渠道。我们在当地运营着接近 2500 家名为 Disensa 的建筑零售门店,以此来服务这个极其庞大且购买力强劲的零散客户群体。通过这种加盟制的门店网络,我们能够满足他们高达 85% 的建材采购需求。

Original English

Miljan Gutovic: It is different in Latin America nearly half of our customers are self-builders. These are people that buy cement in bags. They mix it on site to renovate their home, to increase the space of their house. So, what we did, we actually changed the route to the market. We operate close to 2,500 retail construction shops called Disensa, where we are servicing this a very powerful customer base and through our shops that most of them are franchises, we are able to supply up to 85% of their needs.

AI 技术在重工业的落地

尼古拉·唐根: 让我们转向另一个话题。你们最近发布了一份关于 AI 应用的声明,并对未来通过人工智能技术实现的成本节约进行了量化。对于人工智能在豪瑞集团内部的角色,你们是如何思考的?

Original English

Nicolai Tangen: Let's move to a different you recently came out with a statement about AI and quantified the savings that you expect to get from the implementation here. How do you think about AI in Holcim?

米里扬·古托维奇: 人工智能绝对正在改变我们的生产工艺和制造流程。事实上,我们在这个领域已经默默深耕了数年。在今年,我们正式提出了一项极具雄心的计划:到 2028 年,通过 AI 应用实现 2 亿瑞士法郎的净收益。尼古拉,你可以想象一下,我们运营着极其复杂的重工业实体。我们平均一个水泥厂的占地面积就达到了 1000 米长、500 米宽。这些大型工业综合体需要进行 24 小时全天候运转。在这种高负荷场景下,你一定渴望拥有一个能够预测未来运行状况的“水晶球”,来告诉你工厂的某一个设备模块会在什么时候可能发生停机故障。通过引入人工智能,我们将内部运行产生的大量数据发送到 AI 平台。利用专为豪瑞集团业务场景开发的定制算法,这些 AI 系统能够提前向我们发出预警信号,提示某个特定的生产环节可能会出现异常。这使我们能够更好地组织内部协同,更加从容、科学地规划设备停机检修与日常维护。

Original English

Miljan Gutovic: It is definitely changing the way we process, we produce. Um it is something that we have been doing now for several years and yes, this year we came out with the ambitious plan to hit 200 million Swiss francs in net benefits by 2028. So, just imagine Nikolai, we are running complex industrial operations. There are our factories, cement factory on average in size is 1,000 by 500 m. So, they are big industrial complexes. So, we need to operate 24/7. And the in such a situation, you wish you can have a crystal ball to be able to predict the future when this section of the plant will stop. With AI, what we are doing internally, we are generating huge amounts of data. This data is sent to AI platforms where we have specialized algorithms which we developed just for Holcim. And these AI platforms, they are giving us warning signals that something might go wrong in this section of the plant. So, what with this info, we are able to organize ourselves better, we are able to plan the shut downs and also to plan plan better plan the maintenance in our production facilities.

尼古拉·唐根: 所以,这并非是为了裁减员工?

Original English

Nicolai Tangen: So, this is not laying off people.

米里扬·古托维奇: 绝对不是。这完全是为了提高我们的运营效率,以及执行严格的成本控制纪律。它与裁员无关。事实上,这恰恰是一个提升员工技能(Upskilling)的过程。

Original English

Miljan Gutovic: Absolutely not. This is about enhancing operational efficiency. This is about exercising strict cost discipline. It's not about laying off people. In fact, it's actually about upskilling people.

脱碳转型与商业逻辑的统一

尼古拉·唐根: 你之前提到了你们的脱碳转型方法。在实践中,成为可持续建筑的领先合作伙伴到底意味着什么?你所说的脱碳具体该如何操作?

Original English

Nicolai Tangen: You mentioned previously the your approach to decarbonization. What does it mean to be a leading partner for sustainable construction? Just what does it mean in practice, this decarbonization you talk about?

米里扬·古托维奇: 我们将可持续发展置于集团战略的核心位置。当我们谈论可持续发展时,我们主要关注三个维度:脱碳以减少我们的碳足迹;循环经济即把旧的建筑废料和拆迁垃圾回收重新制成新的建材;以及减少淡水资源的使用。在脱碳方面,我们正在调动一切可能的手段。正如我刚才提到的,我们不仅在重新设计产品配方,还在积极改变能源结构,并致力于开发下一代碳捕集项目。

Original English

Miljan Gutovic: So, we put sustainability at the core of our strategy. And we when we talk about sustainability, we talk about decarbonization, reducing our CO2 footprint. We talk about circularity, which means recycling of old construction and demolition materials into the new ones. And we talk about reducing fresh water usage. So, when it comes to decarbonization, we leveraging all the levers possible to reduce the CO2 footprint. We are I mentioned we are reformulating our products. We are changing our energy mix. And also, we are working on the next generation projects related to carbon capture.

尼古拉·唐根: 实际上,水泥行业产生的二氧化碳占到全球总排放量的 8% 左右,这一比例甚至比航空业还要高。你认为这个数字未来能够降到什么水平?

Original English

Nicolai Tangen: Now, cement accounts for, I think it is 8% of the global CO2 emissions, even higher than aviation. Where do you think it could go to?

米里扬·古托维奇: 我们是行业内首个承诺在 2050 年实现净零排放(Net-Zero)的公司。这注定是一段漫长的旅程,但它也必然会带来众多的技术创新,并彻底改变我们今天的运营方式。我可以给你举一个具体的例子。比如在过去的十年里,我们一直致力于在生产中减少化石燃料的消耗,用替代燃料取而代之。尼古拉,我们做的事情在商业上非常有意思:市政或工业机构甚至会付钱给我们来让我们回收这些废弃物。然后,我们在厂区内将这些废料处理转化为可用的能源,替代传统的煤炭或石油。通过这种方式,我们不仅降低了生产成本,还显著减少了二氧化碳排放。因此对豪瑞来说,可持续发展绝非成本负担,而是实现盈利性增长的核心驱动力。我们做这件事,首先因为它是正确且对社会有益的事;其次,它在商业逻辑上也完全行得通。通过应用我们独有的生产和配方诀窍,我们不仅降低了这些环保产品的制造成本,还削减了碳排放,这使我们在市场上拥有明显的成本和竞争优势。

Original English

Miljan Gutovic: Well, we we were the first company now in the industry that committed to net zero by 2050. So, it is a long journey, but it's a journey that will bring many innovations and will change the way we operate today. I'll give you one concrete example. For instance, during last decade, we have been working on reducing fossil fuels in our operations replacing it with alternative fuels. So what we do Nicola is basically we get paid to take the waste materials. We process this waste into energy source and we use it instead of the traditional fossil fuels. By doing this we are reducing cost but we are reducing CO2 as well. So for us sustainability is a driver of profitable growth. So we are doing it because first of all it's the right thing to do and for us it makes perfect business sense. I mentioned to you some of the products that we launched on these products we do have cost advantages because we are using our production know-how our formulation know-how. We are able to reduce the cost in these products as well as reducing CO2. That's why we keep bringing this statement back over and over again that at Holcim sustainability is actually driving profitable growth.

尼古拉·唐根: 也就是说,更环保的产品并不会变得更加昂贵?

Original English

Nicolai Tangen: Okay. So greener products will not be more expensive.

米里扬·古托维奇: 我们确实能获得一定幅度的绿色溢价,但更核心的是,我们在后台拥有巨大的成本优势。我们会把这部分收益重新投资于全新的配方开发以及前沿技术创新中。随着我们持续研发出下一代替代原材料,可能每隔四到五年,我们的产品配方就会完成一次迭代升级。

Original English

Miljan Gutovic: We do get small price premium but in fact we do have cost advantage and we are using this to reinvest into the new initiatives to invest into the new formulations. Probably in four five times they will change formulation will change as we will will be developing next generation of alternative raw materials.

尼古拉·唐根: 当初你们推出这些规划和愿景时,在公众舆论层面提出这类宏伟的计划是非常符合时代潮流的。但是,随后我们看到了美国政治版图的更迭。这有没有改变你们对这些长远目标的看法?

Original English

Nicolai Tangen: When you came out with your your plans and your visions I mean we have to admit that it was pretty fashionable to to bring out these kind of plans and subsequently we've had a political shift in the US. Has that changed the way you look at the way you look at these things.

米里扬·古托维奇: 绝对没有。时至今日,可持续发展依然深植于我们战略的核心,创新和绿色低碳正在也将继续驱动我们未来的长期增长。以欧洲为例,在过去的 5 年中,尽管面临各种地缘挑战和严峻的市场环境,欧洲依然是我们投资组合中表现最好的区域之一,利润率提升了 430 个基点。这背后的核心引擎正是我们对可持续产品、脱碳以及循环建筑的持续投入。

Original English

Miljan Gutovic: Absolutely not. Still today sustainability is at the core of our strategy and sustainability and innovations are driving our growth and will continue to drive our growth in the years to come. I can give you example for Europe for instance. Last 5 years, one of the best performing regions in our portfolio was Europe. Despite all economical challenges, market conditions, in the last 5 years we have managed to increase our profit in Europe by 430 basis points. And one of the key drivers behind this was investments in sustainable offering, in decarbonization, and also in circular construction.

管理哲学:去中心化与反妥协

尼古拉·唐根: 我们来谈谈企业文化。你如何定义豪瑞集团的文化?

Original English

Nicolai Tangen: Can we talk a bit about culture? How would you define the corporate culture at Holcim?

米里扬·古托维奇: 如果你走进豪瑞集团,不论是在墨西哥城、苏黎世还是悉尼的办公室,你都会在最显眼的地方看到同一个口号:“豪瑞精神”(Holcim Spirit)。在我接任集团 CEO 并在筹备北美业务分拆的阶段,我的首要目标就是确保一线的团队目标完全一致。因此我们推出了以三个 P 为基石的豪瑞精神:使命(Purpose)、员工(People)、绩效(Performance)。 我们拥有共同的使命:那就是将创新和可持续发展融入我们的一言一行中;员工依然是这家公司最宝贵的资产,我们有 4.5 万名员工,为此我感到无比自豪。例如,我们创办了豪瑞大学(Holcim University),去年就有多达 3000 名员工完成了相关培训。我们持续投资于员工的成长,致力于打造一个能够认可绩效、培养人才和鼓励创新的平台。

Original English

Miljan Gutovic: So if you walk into the Holcim, you will see one slogan consistently everywhere. If you go into our office in Mexico City, in Zurich, or in Sydney, you will see Holcim spirit. So what we did is, you know, when you are going through a spin-off and I took over as a CEO, my first goal was that we align the teams on the ground. So we launched this thing called Holcim spirit, which is based on three P's: purpose, people, performance. We all have the same purpose: innovation and sustainability at the core of everything what we do. People, still the biggest asset of this company are people, 45,000 of our employees. And this is what I'm specially proud of. We launched for instance Holcim University. Last year we have 3,000 of our employees going through this Holcim University. We are constantly investing into people and we want to Holcim to be a place where we reward performance, we nurture talent and we where we encourage innovation.

尼古拉·唐根: 当你接任 CEO 后,你具体推行了哪些变革?

Original English

Nicolai Tangen: What were the changes you put in place when you took over as a CEO?

米里扬·古托维奇: 其中一项核心的变革就是落实“豪瑞精神”,我们开始大力投资于下一代领导团队的技能重塑与技能提升。 同时,第三个 P,即“绩效”,同样非常关键。我们公司最核心的竞争优势之一就是我们根深蒂固的绩效文化,这也体现在我们的组织架构上。我们是一个**高度去中心化(Decentralized)**的商业体。因为我们的商业本质是“立足本地,服务本地”(Local for Local)。我们的原材料来自本地,生产在本地进行,产品也销往当地的客户。因此,我们的企业总部团队非常精简,所有重任都下沉到了各个国家和地区的分支机构,由他们来直接驱动业绩。这就是为什么我们能够拥有行业领先的利润率以及最激进的脱碳路线图的原因,一切都源于去中心化的业务模式。

Original English

Miljan Gutovic: Uh so one of the changes this Holcim spirit where we started investing heavily in upskilling of our next generation of leaders. And and the last P which is equally important Nikolai is performance. One of the key strengths of this company is our deeply embedded performance culture. And this goes the way we are organized. We are fully decentralized business. And the reason why our business is local for local. We source everything locally, we produce everything locally and we sell to local customers. So our corporate structure is very slim. It all goes down to the country and countries are driving performance of the Holcim. And that's why we are the company with industry leading EBIT margins. We have the most advanced decarbonization roadmap in our industry. This all goes back to our deeply embedded performance culture and our fully decentralized business model.

尼古拉·唐根: 你如何看待去中心化自治与保持集团统一的文化和系统之间的权衡?

Original English

Nicolai Tangen: How do you look at the trade-off between decentralization and having one culture and one system?

米里扬·古托维奇: 归根结底,我们保持了极度精简的集团总部机构。我将总部团队定位为一线的“导师”或“教练”,负责辅导本土团队,提供建设性的反馈,或者在不同区域间传递最佳的优秀实践案例。就我个人而言,我的工作中我最喜欢的部分就是深入一线。我几乎每周都在出差。我非常享受待在工厂里或施工现场的时光,这是我作为管理层向一线业务学习的最佳途径。然后,我们会将这些宝贵的一线经验复制、推广到集团的全球版图中。

Original English

Miljan Gutovic: Look, at the end of the day we do have a slim corporate corporate organization. I see them as mentors to coach the local teams, to provide constructive criticism or to share best demonstrated practices. I personally one of the things that I like most about my job is that to spend time on the ground. I travel a lot, nearly every week. And I do enjoy spending time in our factories, on construction site, and this is where me, a part of the corporate team, I am learning from the countries. And then we these learnings, we are that copying across the rest of our food.

尼古拉·唐根: 那么,你的下属和员工通常会如何评价你这位领导者?

Original English

Nicolai Tangen: What would people say about you as a leader?

米里扬·古托维奇: 哈哈,他们可能会说,我一直在不知疲倦地重复着三条非常简单的管理法则。 第一条法则是:掌控你能掌控的事(Control the Controllable)。这非常简单。我不想在无休止的会议中虚度光阴,去讨论不可预测的地缘政治局势或宏观未来。我们的目标必须聚焦于我们能够实际把控的核心——我们的战略和我们的具体举措。所以,我主持的会议都围绕内部运营展开:我们如何做得更好、如何推行严格的成本纪律,以及如何提高生产运营效率。 第二条我一直在强调并坚信的原则是:居安思危,警惕自满(Complacency is Our Biggest Enemy)。我认为我的职责就是消除组织内部的安逸和自满情绪。当一家公司连续几年业绩表现优异,或者某个地区业务开展得非常顺遂时,人们极易陷入自满的陷阱。

Original English

Miljan Gutovic: Huh. Look, they will probably say that I keep repeating three things over and over again. I have a very three very simple rules. Um, first rule is control the controllable. Very simple. Uh, I don't want to spend have endless meetings talking about geopolitical situation. Uh, predicting the future, impossible. Our goal is to focus on the things that we can't control, on our strategy, on our initiatives. So, all my meetings are about internal discussions, what we can do better, exercising strict cost discipline, and improving operational efficiency. The second big statement that I keep repeating, and I strongly believe that this is the case, is that complacency is our biggest enemy. I am I see my job to eliminate complacency from the organization. Because, you know, when the company is doing well, I mean, look at our performance last several years. Look at the performance of some of our key geographies. People have a tendency to to become complacent.

尼古拉·唐根: 你是如何在实际管理中防止自满情绪滋生的?

Original English

Nicolai Tangen: How do you prevent that from happening?

米里扬·古托维奇: 通过建设性的批评、坦诚的沟通,以及建立全方位的内部指标对标。这也引出了我的第三条法则:多维度的基准对标(Benchmarking)。我本人非常热爱体育运动,比如足球和网球。我喜欢在集团内部以及与外部优秀同行进行全面的数据对标。我们会向各个国家分支机构提供详细的对比报告,以此来激励他们更进一步:为什么别的国家能做得比你好?找出差距,然后学习并复制他们最优秀的做法。这三条规则我已经重复了上千遍,在未来的岁月里我还会继续讲下去。

Original English

Miljan Gutovic: Well, from constructive criticism to benchmarking, many are different ways. The third pillar, the third point that I should mention is this benchmarking. I I like football, I like tennis, I like sports in general. I like to benchmark internally and externally. And we do provide a lot of benchmarking to the country to encourage them to do even better. Why this country is doing better than you? Find a way to improve. Copy and replicate best demonstrated practices. Today these three rules are probably the ones I repeated thousand times and I will keep repeating them in the years to come.

从波斯尼亚到全球的成长之路

尼古拉·唐根: 我知道你出生在萨拉热窝,并在一个在当时并非总是和平安宁的环境中长大。你认为这段早年的成长经历是如何塑造你个人的,以及它是如何影响你的领导风格的?

Original English

Nicolai Tangen: I think you were born in Sarajevo and grew up in a place which wasn't always the most peaceful peaceful place. How do you think that has impacted you as a person and as a leader?

米里扬·古托维奇: 是的,在那里的童年和青年时期确实非常艰难。但随后我移民到了澳大利亚,并在那里完成了学业、步入大学、组建了家庭并迎来了我的孩子们。之后由于工作原因我搬到了迪拜,过去的 7 年则在瑞士生活,业务足迹从澳大利亚延伸到了整个欧洲。这一系列的跨国文化迁徙深深地塑造了我。我学会了如何理解多元的文化,以及如何在不同的文化背景下开展商业合作。这对我今天以及未来的工作都有着无与伦比的帮助,它督促我持续演进、不断学习。如今,我把越来越多的时间花在拉丁美洲,那是一个令人着迷的地区,无论是从个人成长还是职业发展的角度,我都从那片土地上学到了很多。

Original English

Miljan Gutovic: Yes, growing up there it wasn't It was not an easy period in my life, but then moving to Australia where I finished school, uni, got married, had my kids there then moving to Dubai and now last 7 years in Switzerland, working from Australia to Europe, different locations. I think it did really shape me. I learned a lot about the new cultures. I learned about different ways of conducting business. And I believe this is helping me today and this will help me in the future as long as I continue to evolve and I continue to learn. It's exciting now I'm spending more and more time in Latin America, fascinating region where I personally can learn a lot on personal level, to develop myself on personal level, but as well on professional level.

尼古拉·唐根: 你认为理解不同文化的关键精髓是什么?

Original English

Nicolai Tangen: What do you think is the key to cultural understanding?

米里扬·古托维奇: 我认为关键在于顺应时代的变迁。世界每天都在以日新月异的速度发生着改变,我们必须同步做出调整,绝不能永远固步自封。我们需要与时俱进。当我与我们公司年轻一代的同事们交谈时,我发现他们非常聪明,能在一秒钟内获取任何他们想要的信息。但与此同时,我也经常感觉到,他们非常擅长于指出问题,但往往缺乏提出具体解决方案的能力。有时候,年轻人在面对决策时会感到害怕或犹豫,因为他们担心自己会做出错误的决定。这正是我们需要在企业文化上做出改变的地方。我们要鼓励决策的发生,鼓励年轻一代在带着问题来找你的同时,能至少提供一个潜在的解决方案。这种文化心智的转变绝非一日之功,需要我们持之以恒地引导。

Original English

Miljan Gutovic: Look, there are I think what today what we are facing is uh world is changing on daily basis. Uh we need to change as well. We cannot be stuck in the same time forever. We need to evolve as the world is evolving. And what I see today when I talk to the young generation of my colleagues uh um these people they are very smart. They they have access to information in a second, but at the same time I feel often they are excellent at identifying the problems, but not very often they are able to bring the solution to the problem. Uh very often uh people are scared or reluctant to make a decision because they believe that decision might be wrong. And this is something that we need to change. We need to encourage decision-making process. We need to encourage the next generation to bring a problem together with a solution. And this is a culture change that will take a while.

尼古拉·唐根: 这非常有趣。随着我和越来越多的 CEO 交流,我发现几乎所有的企业都在和类似的问题做斗争。人们的思维往往偏向短期化,由于需要付出时间和精力,很多人并不特别愿意主动分享信息。大家在面对风险时也往往偏向保守。而 CEO 的工作,本质上就是拉长人们思考的时间维度,促使大家分享信息,并建立更好的反馈机制。可以说,天底下的企业面临的底层挑战都是相似的。那么,你职业生涯中犯过的最大错误是什么?

Original English

Nicolai Tangen: I think it's quite interesting. Most companies the more I speak to CEOs, the more you I realize that most companies are struggling with the same things. You know, people generally are uh quite short-term thinking, don't particularly want to share a lot of information because it takes time and effort. They don't particularly want to take risk. And the job as a CEO is basically to extend people's thinking in terms of time, get them to share information, better feedback systems. It's the same in so many places. So, um Very interesting. What is your biggest mistake?

米里扬·古托维奇: 噢,我当然犯过许许多多的错误。但我认为核心并不在于错误本身,而在于你从中汲取了什么教训。

Original English

Miljan Gutovic: Oh, look, I have made many mistakes, but uh it's not about the mistakes. I believe it's about learning.

尼古拉·唐根: 话虽如此,但能不能给我们分享一个曾经彻底搞砸了的、让你记忆犹新的具体案例?

Original English

Nicolai Tangen: But I mean, tell us Tell us about something which went really pear-shaped.

米里扬·古托维奇: 我觉得在很多时候,我在人事调整和人员变革上面决策做得太慢了。有时候在面对组织架构的变革时,我的态度表现得过于妥协和温和,类似的教训还有很多。但每次讨论到这个话题,我都会想到爱迪生的一句名言,大意是:**“我并没有失败,我只是找到了 1 万种行不通的方法。”**所以我总是告诫我的团队,不要害怕犯错,要把每一次失误当成学习和自我迭代的契机。在今天快速变化的环境下,今天做出一个只有五成分数的决策,也远比在三个月后才做出完美的决定要好得多,因为三个月后市场早已物是人非,你完美的决策可能早就失去了价值。

Original English

Miljan Gutovic: I I think uh very often I was too slow to make the change on personnel level. I was sometimes too flexible when it comes when it came to some organizational changes, and the list goes on and on. But, when it comes to this discussion, I always go back to and I love this quote. I I maybe I won't repeat it exactly what he said, but Thomas Edison, he kept saying "I have not failed. I have just found something like 10,000 ways that won't work." So, it's not about mistakes, and I keep telling my people, "It's about learning. It It's about developing. Make a mistake, and it's better to make a decision today even if it's half good because in 3 months' time world will change so fast that this decision will be relevant."

尼古拉·唐根: 你提到自己有时在进行人事调整时动作太慢。但在你的实际管理经验中,你真的有看到过面临瓶颈的员工在经过你的沟通或干预后,业绩出现显著改善的案例吗?

Original English

Nicolai Tangen: You said that you had been too slow in making personnel changes. Have you seen many cases where you had a problem with people, and then it's actually improved?

米里扬·古托维奇: 这种情况偶尔确实会发生。有时候,人们确实需要被当头棒喝从睡梦中唤醒。我曾目睹过不少优秀的团队,因为连续获得太多的赞誉而逐渐丧失斗志。这又回到了我的第二条原则:安逸和自满是企业最大的隐形杀手

Original English

Miljan Gutovic: Uh it happened It happened sometimes people do need to be woken up. Uh sometimes people I've seen, for instance, in the high-performing teams when after a while, because they've been praised so many times, they do become complacent. And I go back to my second principle, I really believe that complacency can be one of the biggest enemies in the company.

尼古拉·唐根: 当你发现某些人因为长期处于舒适圈而进入了“冬眠”状态,你具体会如何去唤醒他们?

Original English

Nicolai Tangen: So, how how So, so somebody has been praised a lot of times, and they go into some kind of uh you know, hibernation or whatever, right? How do you wake them up?

米里扬·古托维奇: 这可以通过一次富有激情的动员演说来重新点燃他们的斗志。

Original English

Miljan Gutovic: Uh it could be inspirational speech

尼古拉·唐根: 哈哈。

Original English

Nicolai Tangen: [laughter]

米里扬·古托维奇: 但归根结底,你必须用事实说话,拿出客观的数据对标。将各种维度的比较赤裸裸地摆在他们面前,唤醒他们的方法其实有很多。但这确实是 CEO 工作不可或缺的一部分,我的核心职责之一就是确保团队始终保持高效的战斗力。

Original English

Miljan Gutovic: to motivate them, but at the end of the day, it's dealing with the facts. It's dealing with uh something some benchmarking. It's uh presenting the uh comparisons, and there's so many different ways. There is no one single point. But, that's the part of the job. It is my job to ensure that teams are performing.

尼古拉·唐根: 好的。

Original English

Nicolai Tangen: Mhm.

米里扬·古托维奇: 很多时候,即便是表现最出色的明星团队,同样需要我们定期去唤醒他们。

Original English

Miljan Gutovic: And very often, even best-performing teams, they need to be waken up.

尼古拉·唐根: 你拥有博士学位。这是否意味着你会在管理中倾向于事无巨细的“微观管理”(Micromanaging)?

Original English

Nicolai Tangen: You have a PhD. Does that mean that you are micromanaging?

米里扬·古托维奇: 哈哈,我不会说自己是一个微观管理者。但我确实极度渴望了解我底层业务的实际运转细节。我希望能和我们在埃及的工厂经理在同一个话语体系下进行平等的业务探讨,去直接质询某些可能连普通公司 CEO 都根本不会去关注的具体 KPI。所以我并不认为这是微观管理,我更愿意将其定义为对业务细节的强烈好奇心,以及对跨分支机构运营效率的执着对标。

Original English

Miljan Gutovic: Uh look, I am would not say that I'm micromanaging, but I do like to know what's going on in my business deep down. I like to be I like to be able to talk to my plant manager in Egypt on the same level, to ask him about certain KPIs that usually our CEO would not know. So, I would not call it micromanaging, I would call it more curiosity and uh comparing performance of different organizations.

尼古拉·唐根: 那你最不想成为哪种类型的领导者?

Original English

Nicolai Tangen: What's the kind of leader you do not want to be?

米里扬·古托维奇: 噢,天呐。我绝对不想成为一个事无巨细、扼杀创新的微观管理者。

Original English

Miljan Gutovic: Uh um oof. I am I don't want to be a micromanager.

尼古拉·唐根: 哈哈。

Original English

Nicolai Tangen: [laughter]

米里扬·古托维奇: 既然你提到了这一点,我想强调,我更倾向于充分授权我的下属,给予他们广阔的施展拳脚的空间。我喜欢坦诚、直率且富有建设性的讨论。说到底,商业成功依靠的是团队协同。

Original English

Miljan Gutovic: Since you mentioned it, I would uh I like to empower my people. I like to give them a free hands. I like to have open and frank constructive discussions and at the end of the day it's all about teamwork.

尼古拉·唐根: 确实如此。

Original English

Nicolai Tangen: Mhm.

米里扬·古托维奇: 他们并不是为我打工,而是与我并肩作战,我们都在同一条船上。

Original English

Miljan Gutovic: They do not work for me. They work with me and we are all in the same boat.

工作之外与青年寄语

尼古拉·唐根: 谈些轻松的私人话题,你在工作之余一般如何放松自己?

Original English

Nicolai Tangen: Um on a on a personal note, what how do you relax?

米里扬·古托维奇: 方法有很多。我喜欢把时间留给我的家人们和朋友们。偶尔我也喜欢观看各种体育比赛,自己也会打打网球、骑骑自行车或者看看书。家人的陪伴和友情始终排在我放松清单的最首位。

Original English

Miljan Gutovic: Um different ways. I like spending time with the family and friends. Occasionally I I like watching sports. I like to play tennis, to do cycling, reading books. So different different but family is on top of the list and and friends.

尼古拉·唐根: 你平时都读些什么书?

Original English

Nicolai Tangen: What do you read?

米里扬·古托维奇: 涉猎非常广泛。在高中时代,我曾对古希腊历史,尤其是斯巴达文化有着近乎疯狂的迷恋。到了大学时期,我又沉浸于《战争与和平》以及经典的俄国文学之中。而在最近这几年,我读了大量的传记,从爱因斯坦、尼古拉·特斯拉一直到埃隆·马斯克等形形色色的人物传记。

Original English

Miljan Gutovic: I've read many I really went it all over the place. In my high school I I had obsession with ancient Greece. Then during especially Sparta. Then during university I was obsessed with War and Peace and Russian literature. Then later on I last few years I am reading a lot of biographies. From Einstein to Nikola Tesla all the way to the Musk and different different people.

尼古拉·唐根: 你喜欢听或者演奏什么类型的音乐?

Original English

Nicolai Tangen: What kind of music do you play?

米里扬·古托维奇: 最近这几年我特别喜欢听肖邦和巴赫的作品。在结束一天的忙碌后,古典乐能让我感到极度的心灵平静。但当我和孩子们一起开车外出时,他们经常会为此嘲笑我。

Original English

Miljan Gutovic: I last few years Chopin, Bach. I like to relax. Kids make sometimes fun of me when they we are driving in the car.

尼古拉·唐根: 哈哈,因为你的音乐品味听起来像是一个百岁老人的审美。

Original English

Nicolai Tangen: Because you have a very old person music taste.

米里扬·古托维奇: 哈哈,可能真的是这样吧。

Original English

Miljan Gutovic: [laughter] No no no they Or maybe.

尼古拉·唐根: 尤其是当你在 Spotify 上查看音乐年度盘点,发现自己的“音乐年龄”赫然显示为 100 岁的时候,那感觉一定很奇妙。

Original English

Nicolai Tangen: It's not good for you know when you do this thing on Spotify and you get what's your what's your music age? You are like up at 100 years or something.

米里扬·古托维奇: 哈哈,我想我现在的音乐心态大概是 27 岁吧。

Original English

Miljan Gutovic: I would say I'm a 27 I'm a 27. You are at

尼古拉·唐根: 哈哈,那尼古拉,你最近在听谁的歌?

Original English

Nicolai Tangen: [laughter] So who do you like these days, Nikolai?

米里扬·古托维奇: 噢,其实我很幸运。我最近更喜欢安静,倾向于不放任何背景音乐,让自己沉浸在纯粹的宁静中。

Original English

Nicolai Tangen: Uh I'm lucky to tell you. I'm I'm more into mute music, you know.

米里扬·古托维奇: 所以不听泰勒·斯威夫特之类的吗?

Original English

Miljan Gutovic: Uh no Taylor Swift or

尼古拉·唐根: 绝不,哈哈,绝对不听。 最后一个问题,你对当下的年轻人有什么成长建议?

Original English

Nicolai Tangen: No, no, [laughter] no, no. Uh lastly, what is your advice to young people?

米里扬·古托维奇: 要勇敢,不要害怕犯错,并保持开放的心态。此外,我深信年轻人进入职场后,应该把更多的时间花在面对面的社交和人际网络构建上。我不支持长期的居家办公模式。我更希望看到年轻员工待在办公室里,与年长、经验丰富的资深同事在一起交流。只有这样,他们才能快速吸收前辈的专业知识与实战经验。总而言之,保持开放的思维、持续演进、不断学习、勇于做出决策并承担犯错的风险,同时时刻对世界保持强烈的好奇心。

Original English

Miljan Gutovic: Um be bold. Don't be scared to make mistakes. Uh be open-minded. Um I I believe young people when they they they need to spend more time on networking when they enter organization. I'm not a big fan of this working-from-home policy. I like to see them in the office talking to older generation of workers so they can learn. They can absorb their expertise. So, it's all about uh open thinking, evolving, learning, and also being brave to make a mistake. Be curious to ask the question.

尼古拉·唐根: 好的,今天的谈话非常愉快。非常感谢你的到来,也请继续带领豪瑞集团建造更多的房屋、公路和大楼,我们需要这些。再次感谢你,米里扬。

Original English

Nicolai Tangen: Well, now, this has been great talking to you. Uh big thanks, and uh please continue to construct, uh make apartments, make roads, make buildings, so you know, we we love it. Big thank you.

米里扬·古托维奇: 豪瑞集团一定会不负所望,尼古拉。非常感谢你的邀请,祝一切顺利。

Original English

Miljan Gutovic: Will do, Nikolai. Thanks for having me. All the very best.

尼古拉·唐根: 谢谢。

Original English

Nicolai Tangen: Thank you.

📌 文中提及的人物和组织

公司/组织: Holcim

关键字: decarbonization circular-construction ai-in-manufacturing infrastructure-spending corporate-culture