重建互联网的人性:舞台与城市隐喻下的社区治理 TED 2026-06-22

舞台与城市:重构互联网的社会学隐喻

互联网的初衷是为了连接人类,如今它确实连接了数十亿人,但在高强度算法优化和注意力经济的裹挟下,网络联结(connected)与建立人际连接感(feeling of connection)已然成为两回事。要在这个愈发自动化的数字世界中保留人性,必须有意识地进行空间重构。对此,我们可以引入两个核心隐喻:舞台(the stage)与城市(the city)。

传统的社交媒体(Social Media: 以吸引眼球和用户参与度为导向的单向表演平台)本质上是一座“舞台”——这里有聚光灯、观众和表演者。在聚光灯的驱使下,人人都试图争夺台下受众的注意力,最终退化为纯粹的表演者。这种为了争夺眼球而发表违心甚至极端言论的行为催生了诸如愤怒诱饵(ragebait: 故意引发愤怒以获取点击量的低质内容)的泛滥。在人工智能的加持下,人类甚至可以被完全排除在内容生产环流之外,自动生成无数垃圾信息。相较之下,“城市”则是完全不同的生态。城市是由居民为了生活、工作和社交自然聚集而成的有机体,并会自发地划分为各具文化与氛围的街区。在这个模型里,没有人在为聚光灯打工,大家只是在咖啡馆或体育酒吧里共同参与、真实对话。

Original English Source So, I'm Steve Huffman and today I want to start with a question. Are humans going extinct on the internet? I'll cut to the chase. My answer is no. But the internet is becoming more automated and more optimized for attention and people feel more alone. And the purpose of the internet was to connect people. And the internet has indeed connected billions of people. But being connected and the feeling of connection are two different things. And so if we want to maintain our humanity on the internet, we're going to have to build it intentionally. And I want to introduce an idea which is the stage versus the city. ... If you were born after the year 2000 you have never experienced the internet without social media. Social media and the internet are different things. Social media is a distinct format that is unnatural and it causes people to have to perform. Social media, the analogy I use is the stage. There's a spotlight, there's an audience, there's a performer, there's someone or something trying to get your attention. And so this environment creates performers. Imagine going to a wedding with an open bar and an open mic and everybody taking turns vying for attention. It's kind of annoying. As is social media. The currency of social media is engagement. It doesn't matter if it's positive or negative, just that somebody got your attention. And so what this causes is it causes people to say things they don't even believe to get that attention. and they very rarely say things they actually believe. So, it's fitting that the Oxford word of the year last year was ragebait. And now with AI, you can take the human out of the loop entirely and create this content without people at all. So, we've sacrificed our humanity by saying things we don't believe and then sacrifice it again by adding AI into the mix. Miam Webster's word of the year in 2025 was slop. And so, we sacrificed our humanity multiple times. Let me provide to you another perspective, another metaphor which is the city. Cities are an inseparable concept from humanity. What is a city? A city is a place where people live, they work, they play, they go shopping, they eat. And cities naturally subdivide into neighborhoods. And those neighborhoods have distinct cultures and vibes.

公民而非网红:Reddit的规则与价值坚守

在“城市”隐喻下运行的 Reddit 并不生产“网红”或“明星”,它培育的是数字公民(citizens)。在舞台上,人们竞争并垄断着聚光灯;而在城市(如 Reddit 社区)中,关注度是去中心化且自然分布的。相比社交媒体依赖单一的“点赞”和复杂算法来喂养用户注意力,Reddit 依靠用户自发的赞同票(upvote)和反对票(downvote)来运转。

在这个体系中,反对票(downvote)并非单纯的否定,而是社区成员共同用来约束越轨行为、定义和维护社区非成文共识与价值观的基石。在没有聚光灯和经济动力的前提下,人们往往会表现得像在真实社会里一样友善和互助。这种自下而上的自主治理(Self-governance: 社区成员自行制定规则并执行的自治体系)才是被证明能够随着用户规模扩大而良性运转的唯一模式。在 Reddit 的成千上万个版块中,最普遍被首要确立的规则就是简单的“保持礼貌”。

Original English Source This is the model we use for Reddit. on Reddit. You can support, you can share a few laughs, you can learn about things. There's coffee shops, there's sports bars, there's a few weird basements, but the communities on Reddit are like the neighborhoods. They're naturally forming and they have their distinct cultures and values and vibes. And we think this model is a better model for the internet. The only city I know where everybody wants to be famous is LA. In general, the stage creates celebrities. The city creates citizens. The stage concentrates attention. In the city, it's distributed. On the stage, people are competing for the spotlight. In the city, people are just with one another, talking, hanging out, sharing a few laughs. On the stage, people are working. Literally on social media, people are working to become rich and famous. You can't become rich and famous on Reddit. I'm sorry. The stage uses likes and algorithms to decide what to put in front of you. On Reddit, we use the up vote and the down vote. The up vote, you understand the down vote is very important. This is where communities enforce their values, define their culture, enforce the unwritten rules. Communities have values. Stages do not. ... We see that self-governance works amazingly well. What we say at Reddit is the only thing that scales with people is people. So all of our communities, they write their own rules on Reddit. Far and away the most common rule within Reddit communities is some form of be civil.

从母爱倾听到道德裁决:真实人性的避风港

为了更好地展现“城市街区”的具体样貌,我们可以拆解三个真实发生且运行成熟的社区案例。这些案例集中体现了在没有中心化算法操控下,真实的人类温情与道德审视是如何发生流转的:

  • Mom for a Minute(倾听版块):这是一个向需要母爱关怀的陌生人开放的避风港。一位经历五年重返校园并最终被梦想医学院录取的网友发帖写道:“妈妈,我今天拿到医学院录取通知书了。”社区里那些自愿扮演母亲角色的陌生人们纷纷送上真挚的拥抱和祝贺,并温柔地提醒他“别忘了给自己留点时间”。
  • Bald(脱发支持社区):这里是那些挣扎在秃顶边缘、犹豫是否彻底剃光头并重建自我认同与自尊之人的聚集地。当一个男孩为了支持因化疗而落发的母亲,发布了自己陪母亲一起剃光头的合影时,整个社区给予了铺天盖地的善意与温暖。这些回馈最终转达给了母亲,让她感动不已。
  • Am I the Asshole(道德问答版块):这是一个拥有数亿访问量的庞大社区,用于探讨日常生活中微小但具体的道德纠纷。例如,一位准妈妈提问“我因为婆婆经常冷嘲热讽而拒绝邀请她参加我的迎婴派对,我是个坏人吗?”当同样的问题被输入给市面上的 AI 聊天机器人时,AI 往往会给出廉价的赞美和顺从性反馈(如“你没有错,你非常勇敢”)。但 Reddit 社区通过人类的共情与常识给出了清醒的严厉之爱(tough love: 基于长远福祉而给出的直白、不加修饰的批评建议),指出这在家庭关系里是“核弹级的过激反应”,并提醒她真正的矛盾核心在于她不作为的丈夫。

这种人类社会特有的理性批评和温情纠偏,是预设好规则代码的 AI 永远无法模拟的。

Original English Source One of them we call Mom for a Minute. These are all real examples, by the way. Mom for a minute is a place where you can go if you need a mom for a minute or you want to be a mom for a minute. If you need a little support or a hug or maybe some honest feedback. this example, somebody took a break, went back to school after five years, and got into their dream med school and posted that, "Hey mom, I got into my dream med school today." And the reply, there was many of them, was that is so awesome. You did it. Congratulations, and don't forget to take a little time for yourself. I'd invite you all to be, you know, a mom for a minute if it suits you. Another community is called Bald. Bald is for people who are thinking about shaving their head and finally committing to being bald. It's a support community. It's a community about self-esteem and identity. Uh this guy posted here, "My mom is balding because of chemo, so I thought I'd join her." You can imagine the responses here, how supportive people were. Those responses made it back to the mom who was overjoyed and said, "This is probably the most supportive community on Reddit." I would also invite you all to be, you know, bald for a minute. Finally, another example. Am I the Asshole? Don't answer that. Um, okay. Am I the asshole is one of the largest communities on Reddit? 100 million people visited this last year alone. It's where people pose moral questions. And they're not all high stakes. For example, would I be an asshole if I uninvited my mother-in-law to my baby shower? The context here in the small print is she's kind of mean to me. She makes these snarky jokes. Some people asked for more information. A few people said, "You're not the asshole." But the overwhelming consensus was, "You are the asshole." The specific feedback was, "This is a nuclear level response to a small issue." Or, "You have a husband problem, not a mother-in-law problem." Okay, so we posted the same prompt to an AI chatbot and it said, "You are not the asshole. You are brave." That's not petty m-dash. That's protective. So, okay, no judgment here, but what do we get in a world where you strip out humanity and the moral advice is constantly gassing people up and affirming them? On Reddit, you get tough love, but that is what a community is and that's where the values come from.

安全匿名与AI时代的“人类绿洲”

在传统的网络认知中,匿名性(Anonymity)往往被与网络暴力和道德滑坡挂钩。但只要设定了合理的激励机制,匿名反倒能成为一道安全屏障,给人们表达真实想法、暴露自身脆弱以及做回真我的自由。

当下的互联网世界正朝着自动化、总结化和高度工业化修剪的“AI 时代”一路狂奔。我们需要承认 AI 的高效与实用——如果你想查“怎样煮米饭最好吃”,AI 确实能一秒生成标准答案;但如果你去 Reddit,你会得到一百个完全不同甚至带有温度的讨论。当整个互联网变得越来越像一个由人工雕琢的假人模特组成的世界时,我们更需要保留这片供“人类作为人类存在”的物理绿洲。互联网需要更少的舞台表演,和更多让人能够卸下防备、深度参与的“数字城市”。

Original English Source And finally, one of the biggest misconceptions, Reddit is mostly anonymous. People think mostly anonymous, that must lead to bad behavior. No, the context and the incentives lead to good or bad behavior. People being anonymous actually is safety. It gives people the freedom to be themselves and say what they really think. What we've learned about cities is that cities are organic organisms. They're living organisms created by their citizens. Everything interesting about the city that we're in was created by the people who live here. As is everything that was interesting on Reddit was created by its users. We didn't design it. it emerged. That's what you get when you let people be people. Now, don't get me wrong. I'm not actually anti-AI. It is very powerful and very practical. Sometimes you just need an answer. You can go to an AI search and ask what's the best way to cook rice and get an answer. You can go to Reddit and get a 100 answers, but sometimes you just need one and that's fine. But the more automated and summarized and sanitized and manicured that the rest of the internet becomes, the more we need places for people to be people, for people to be humans. We need places, you know, fewer stages in more cities, places where you can instead of performing, you can participate. Where the incentive isn't to go viral, the incentive is to be helpful. So, if we want to keep our humanity in the age of AI, we need to build places for people to be humans and let them do it. Thank you.
📌 文中提及的人物和组织

人物: Steve Huffman

公司/组织: Reddit

关键字: internet-community social-media-design ai-vs-human self-governance attention-economy